OnBoard

OnBoard

Board Management Software That Makes Boards Happy

4.8/5 (104 reviews)

OnBoard Overview

OnBoard is board management software that makes boards happy. It delights directors and empowers administrators by being comprehensive and simple to use. Engineered to drive good governance and improve meeting outcomes, OnBoard is board meeting software your board will actually use and love.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

OnBoard Reviews

Overall rating
4.8/5
99% positive reviews
81
Excellent
22
Very good
1
Average
0
Poor
0
Terrible
Ashley V.

OnBoard Board Portal

Used Daily for 1+ year
Reviewed on 2019/05/06
Review Source: Capterra

We are extremely happy with our decision to use OnBoard! We've been very pleased with our CSMs. Recently we rolled out OnBoard to 2 boards and the rep conducted 3 training sessions for our board members with very short notice. It's been great working with her! When reaching out to her, she's been very quick to respond or forward my email on to tech support.

Pros

Easy to learn both from an Admin and end user! Security measures of OnBoard! Great support team truly makes this tool excel above others!

Cons

While building an agenda, sometimes it takes a long time to save edits. This can be frustrating and has resulted in having to re-type edits as they did not save properly. Currently email attachments aren't able to be uploaded to OnBoard without saving the document. Unable to program default admins to all new items vs. currently only individual/creator is default admin. As the owner of the OnBoard tool, I have to rely on others to assign permissions and ensuring human error doesn't happen. It's difficult to assist board admins or board users without access. It would be great to have a Super/Master Admin role which will automatically be assigned with Admin rights.

Response from Passageways

Thanks so much for the review! We are thrilled to hear about the shout out for the Customer Success and Support teams. I will be sure to pass along your regards. Please continue to work with your CSM to discuss any challenges you are having, so we can quickly address those for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Diane P.

Electronic Meetings

Used Weekly for 2+ years
Reviewed on 2019/07/01
Review Source: Capterra

Pros

1. Allows for my providers to access and review materials prior to meetings
2. Allows the facilitator to project meeting materials via Apple TV and other AV
3. Easy to use

Cons

OnBoard works very well for our needs. No cons.

Response from Passageways

Thank you for your review! We are very happy to hear that you have no cons for our software. Ease of use is always top of mind and will continue to be. If you need anything, please don't hesitate to reach out.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lisa A.

From day one, the attention I have received from the team has been second to none!

Used Weekly for 1+ year
Reviewed on 2018/07/20
Review Source: Capterra

Please see my review comments

Pros

There are numerous things I like about this software! I appreciate how easy the software is to use. It has saved me hours of compiling paper documents for a board book. I can upload information as it comes to me in multiple file formats, and can reorganize the documents within the book effortlessly. When I first started using OnBoard, there were a few features that I had on my "wish list" (I wish it could do "x")--and the developers are so on top of things that I have seen many of my wishes come true as implemented features. They continually refresh the software to make it easier--not add extra steps like you can find with other software. And most of all, I value the immediate attention and service I receive from the team. They always pick up my call, and have an answer or solution ready.

Cons

There's a few minor things that could be tweaked, but overall it's an easy, clear and efficient system that has saved hundreds of hours and resource time and reduced the risk of mailing board books to members that live outside of our immediate area.

Response from Passageways

Thank so much for taking the time to review OnBoard Board Management Software! We are thrilled that this is a big time-saver for you, and I have passed along your compliments to the Support and Customer Success teams.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sean C.

Simple and Effective Board Managment

Used Monthly for 1+ year
Reviewed on 2019/06/06
Review Source: Capterra

OnBoard has completely revolutionised the way we organise and hold board meetings. Due to the nature of our organisation, our trustees and board sub-committees hold a large number of meetings throughout the year. In the past, this caused a huge amount of overhead for our Company Secretary and EA's who organise the meetings, put together board packs, etc.

OnBoard provides us with an easy to use platform for our admins to organise these meetings, create board packs, hold votes/approvals, and obtain signatures when necessary. What would previous take days our hours, now takes minutes.

Pros

Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features.

It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.

Cons

There is very little to dislike, however the left to right menu layout may be slightly confusing to some users who may be more familiar with a traditional top-down/webpage layout.

Response from Passageways

Thank so much for taking the time to review OnBoard Board Management Software! We really try to make ease of use our top priority when incorporating updates into our software. Our Customer Success Team was thrilled by the huge compliment as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stephanie C.

Hidden Gem

Used Daily for 6-12 months
Reviewed on 2019/01/28
Review Source: Capterra

The training and support staff are top-notch. I work with a very experienced board and several have commented that it is one of the better portals they have encountered. I always get a REAL PERSON within a few seconds of calling their support line and they have ALWAYS been able to answer my questions. They take feature requests seriously. I highly recommend them for any board looking to have a better environment for communication and collaboration.

Pros

I researched more than 15 portals before deciding to go with OnBoard. The price and ease of use made the decision very easy for us. It is a clean and intuitive interface with lots of power behind the scenes.

Cons

There are some features like alphabetizing by Last Name or First Name that change depending on which page you are on in the portal which adds some confusion. I'd like the Dashboard design to allow for more more customization.

Response from Passageways

Thank you so much for taking the time to leave a review! Ease of use will always be a top priority for us when making updates. We definitely appreciate the suggestion, and I will pass that along to our Product team. If you need anything, please don't hesitate to contact your Customer Success Manager.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

OnBoard Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Passageways for detailed pricing information.

OnBoard Features

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • API
  • Commenting
  • Communication Management
  • Projections

Additional information for OnBoard

Key features of OnBoard

  • Advanced permissions management
  • Annotation summary
  • Announcements
  • Approval process management
  • Attendance tracker
  • Attendance tracking
  • Auto save
  • Biometric login security
  • Board book
  • Collaboration
  • Compliant with international security standards
  • Document management
  • Document storage
  • Electronic signature
  • Granular access controls
  • Intelligent notifications
  • Intrusion detection and DDoS protection
  • Live integration with Microsoft Office
  • Member directory
  • Microsoft Azure security
  • Minutes management
  • Multi-board support
  • Multiple data centers
  • Notes & annotations
  • Offline access
  • Outlook integration
  • Polls / voting
  • Presenter mode
  • RSA 4096 bit encryption
  • Read, review & annotate board materials
  • Remote data wipe
  • Resource center
  • Resource folders
  • Surveys & questionnaires
  • Sync across devices
  • Timed meetings
  • Two factor authentication
  • Usage logs

Benefits

  • The OnBoard platform is accessible via any device including Android tablets and mobiles, iPhone, iPad, and Windows smartphones.

  • All work is automatically saved and instantly synced across all devices, allowing multiple people to collaborate on an agenda at the same time.

  • OnBoard's integration with Outlook enables users to RSVP to meetings directly from their email, while on the go.

  • The attendance tracker provides an official record of attendance which can be exported for individual or administrative use.

  • OnBoard's multi-board support allows directors to move between organizations on a single platform.

  • OnBoard FAQs

    Below are some frequently asked questions for OnBoard.

    Q. What type of pricing plans does OnBoard offer?

    OnBoard offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Passageways for detailed pricing information.

    Q. What are the main features of OnBoard?

    OnBoard offers the following features:

    • Advanced permissions management
    • Annotation summary
    • Announcements
    • Approval process management
    • Attendance tracker
    • Attendance tracking
    • Auto save
    • Biometric login security
    • Board book
    • Collaboration
    • Compliant with international security standards
    • Document management
    • Document storage
    • Electronic signature
    • Granular access controls
    • Intelligent notifications
    • Intrusion detection and DDoS protection
    • Live integration with Microsoft Office
    • Member directory
    • Microsoft Azure security
    • Minutes management
    • Multi-board support
    • Multiple data centers
    • Notes & annotations
    • Offline access
    • Outlook integration
    • Polls / voting
    • Presenter mode
    • RSA 4096 bit encryption
    • Read, review & annotate board materials
    • Remote data wipe
    • Resource center
    • Resource folders
    • Surveys & questionnaires
    • Sync across devices
    • Timed meetings
    • Two factor authentication
    • Usage logs

    Q. Who are the typical users of OnBoard?

    OnBoard has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does OnBoard support?

    OnBoard supports the following languages:

    English

    Q. What type of pricing plans does OnBoard offer?

    OnBoard has the following pricing plans:

    Subscription

    Q. Does OnBoard support mobile devices?

    OnBoard supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OnBoard integrate with?

    OnBoard integrates with the following applications:

    Microsoft Outlook, Office 365

    Q. What level of support does OnBoard offer?

    OnBoard offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

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