DataHero

The range of sources to automatically pull data from is great. We've also imported quite a bit of our own custom formatted data via CSV. The app makes it quite easy to extract meaning from the data by allowing you to visually assign values to different axes and apply aggregations such as summations, averages, totals, etc. Anyone that spends time with data knows that it's a bit of an iterative process while you try to arrive at the right visualization to convey the right message. This app makes that process quite fluid.

We've looked at quite a few different BI visualization tools ranging from very basic ones like Amazon's to very complex ones like Looker and Periscope. There's a trade off with all of them. With the really simple ones you run into a wall with what they can do pretty quickly. With the really complex ones, unless you're looking to do very complex extractions connected up with your data warehouse, they tend to be over the top in terms of a steep learning curve and complexity of usage. Seems like the DataHero guys have hit a nice middle ground where you can very quickly slap together useful visualizations w/o investing huge time into ramp up and learning the specifics of the platform.

Design wise the UI could use a slight freshening up to be on par with the latest and greatest web apps, but I wouldn't say that that takes away from the actual usage and functionality.
I'm told that they're adding add'l functionality to make it easy to share charts with others via email and web page integrations soon. That will be pretty key.

I like the ability to tie into other platforms and have that data updated daily.

Since using the platform, I've not run into many issues. I use it daily!

I literally used this tool for 10 minutes before deciding it wasn't for me, and was unable to cancel it. Once you sign up for the "free" trial, there is nowhere in the interface where you can downgrade your plan.

As others have reported, there is a bait & switch issue with their so- called "free trial". There is no way to cancel or downgrade your paid subscription when you start.
I followed up with their support team, who said, "We state in all of our help articles that you're required to contact our team to move off of the paid version of DataHero."
Ah, where? I'll be requesting a chargeback from my credit card provider for this predatory behavior.

Ease and conveienece, very easy to create reports for my PR dept.

Still some clerical things I need to do. Wish I could just open up data hero and have reports ready to go.

Easy UI, plenty of options and integrations to other apps, export functionality and fast

Wish there was multi-table data that could be generated instead of multiple charts from one data set.
They need better tips on how to generate above average tables.
Some methods don't always work the same. example if I needed to show How many cases were received from a specific topic(Y axis) M2M(X axis) while giving me the average handle time per topic on a Z-Axis it works but as soon as i change data to another 3 data points it doesnt work the same.