Alora Home Care Software

Home care support with online/offline point of service tools

4,6 /5 (104 reviews) Write a Review!

Alora Home Care Software Overview

What is Alora Home Care Software?

Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora’s paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime.

Alora’s additional care features include offline charting and nursing notation across multiple devices, including support from a companion iOS app. Process patient admissions and add unlimited insurance records, track referrals, carry out OASIS assessments and generate claim forms. Office features extend to billing, payroll, employee HR processing, accounts receivable and reporting, while using the secured, HIPAA-compliant dashboard to track nurses with GPS as they undertake home visits. Encouraging paperless deployment with multi-office capabilities, Alora grants unlimited user licenses based on agency requirements uses electronic signature technology to capture employee or patient authorizations.

Alora Home Care Software Overview

Pricing

Starting from
US$295,00/month

Pricing options

Free Trial
Subscription
Value for money

Schedule a demo and request full pricing via the Alora website.


Alora Home Care Software Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English, Spanish

Media

Alora Plus on iOS features the 60-day Episode Calculator
Promising workflow adaptability and intuitive access, the Alora Plus app improves efficiency with mobile sign in
Calculate a patient's episode periods from anywhere without relying on web connection
Alora Home Care Software video Alora Home Care Software video Alora Home Care Software screenshot: Alora Plus on iOS features the 60-day Episode Calculator Alora Home Care Software screenshot: Promising workflow adaptability and intuitive access, the Alora Plus app improves efficiency with mobile sign in Alora Home Care Software screenshot: Calculate a patient's episode periods from anywhere without relying on web connection

Alora Home Care Software Reviews

Alora Home Care Software Reviews

Overall rating
4,6
/
5
Excellent
78

Very good
19

Average
4

Poor
0

Terrible
3

Value for Money
4,4
Features
4,4
Ease of Use
4,6
Customer Support
4,7
93% recommended this app
Mohini C.

Excellent Customer support


Vanessa T.

Alora Review

The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.


Judy J.

Alora is non-interactive


Isabelle O.

Administrative assistant/ Office manager/ Billing Manager

On the Classic Version we do not have a place to put comment when the patient has a change on the profile.
For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.


Cathie A.

Customer service has always been on point and continues the same quality of service no matter...

I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade.
Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized.


Mohini C.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Excellent Customer support

Used Daily for 2+ years
Reviewed on 2020/09/22
Review Source: SoftwareAdvice

Pros

Customizable. Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.

Cons

Because it is highly parameterized. Nursing staff finds it difficult to make proper use of it's customizing features. Initially, they take time to understand the information flow. I highly recommend to introduce incident reporting template. Nurses don't use communication log properly to report incidents. A/R Module is tedious.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vanessa T.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Alora Review

Used Daily for 1-5 months
Reviewed on 2020/10/06
Review Source: SoftwareAdvice

The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.

Pros

I like that you can do both home care and home health with this software

Cons

The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Judy J.
Industry: Hospital & Health Care

Alora is non-interactive

Reviewed on 2016/02/16
Review Source: SoftwareAdvice

Pros

We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

Cons

The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Isabelle O.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Administrative assistant/ Office manager/ Billing Manager

Used Daily for 2+ years
Reviewed on 2017/07/26
Review Source: SoftwareAdvice

On the Classic Version we do not have a place to put comment when the patient has a change on the profile.
For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.

Pros

Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it.

Cons

What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Cathie A.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Customer service has always been on point and continues the same quality of service no matter how many times you contact them. 9:10 your problem is solved or there is a followup resolution expedited whether quickly.

Used Other for 2+ years
Reviewed on 2018/05/24
Review Source: SoftwareAdvice

I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade.
Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized.

Pros

Fax ability, electronic nurses assessments. Lots of hard work updating and creating new features for compliance with New CMS CoP's!! Love the new POC Plus. Billing module, schedule module, etc...Perks!!

Cons

Carry over feature for skilled nurse visits when there are multiple nurses on the case. Other nurse's systems review boxes are carried over, interventions are carried over, general notes are carried over....
These are from another nurse's assessment and should not be part of the "carry over feature".
Should have a choice to only carry over a particular user's last note, not just the last note in the system. So carry over feature should only populate from that specific user ID's last note.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 104 user ratings
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Alora Home Care Software Pricing

Alora Home Care Software Pricing

Starting from
US$295,00/month
Free Trial
Subscription
Value for money

Schedule a demo and request full pricing via the Alora website.

Schedule a demo and request full pricing via the Alora website.

Value for Money
4,4/5
Based on 104 user ratings
Compare value for money rating with alternatives
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Alora Home Care Software Features

Alora Home Care Software Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,4/5
Based on 104 user ratings
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Categories

Additional information for Alora Home Care Software

Additional information for Alora Home Care Software

Key features of Alora Home Care Software

  • 485 plan
  • Administrator dashboard
  • Automatic scheduling alerts
  • Capture patient & employee signatures
  • Co-pay tracking
  • Communication logs
  • Drug interaction database
  • Electronic signature
  • For home care providers
  • Full ICD9 diagnosis & procedure codes
  • Generate compliant and paperless billing
  • Generate electronic claims
  • Generate exportable reports
  • Google Maps integration
  • HIPAA compliant
  • HIPAA encrypted data
  • Home health management
  • Intuitive payroll handling
  • Manage employee information
  • Medication database
  • Multi-office
  • Multi-office capability
  • Multiple fee schedules
  • Native iPad app
  • OASIS assessment management
  • Offline charting
  • On-site employee tracking
  • Paperless charting
  • Patient check-in
  • Patient demographic
  • Patient intake
  • Patient records management
  • Payment processing
  • Physician management
  • Private duty home care
  • Procedure-based scheduling
  • Provider productivity tracking
  • QA manager document review tools
  • Schedule and track patient visits
  • Schedule optimization
  • Scheduling
  • Time and task tracking
  • User security levels

Benefits

  • Alora Home Health Software supports multi-office agency managers and field care givers or nurses, with integrated wholly cloud-based features that can be deployed at the point of service.
  • Reduce waste and save costs by switching to a centralized, paperless workflow boasting electronic signature capture, form processing plus certification & plan of care generation.
  • Managers can access the dashboard-based, HIPAA-compliant system to perform telephony, scheduling, billing, HR and payroll tasks while following nurse visits thanks to GPS tracking.
  • Nurse and care givers, operating in patient homes, can access offline charting and note taking functions, complete assessments, file documents and follow detailed personalized care plans.
  • Alora Plus companion app for iOS offers native access for iPhone and iPad deployment, adding the online/offline 60 Day Episode Calculator for calculating a patient’s episode periods from anywhere without relying on web connectivity.
  • Alora Home Care Software FAQs

    Alora Home Care Software FAQs

    Below are some frequently asked questions for Alora Home Care Software.

    Q. What type of pricing plans does Alora Home Care Software offer?

    Alora Home Care Software offers the following pricing plans:

    Starting from: US$295,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Schedule a demo and request full pricing via the Alora website.

    Q. What are the main features of Alora Home Care Software?

    Alora Home Care Software offers the following features:

    • 485 plan
    • Administrator dashboard
    • Automatic scheduling alerts
    • Capture patient & employee signatures
    • Co-pay tracking
    • Communication logs
    • Drug interaction database
    • Electronic signature
    • For home care providers
    • Full ICD9 diagnosis & procedure codes
    • Generate compliant and paperless billing
    • Generate electronic claims
    • Generate exportable reports
    • Google Maps integration
    • HIPAA compliant
    • HIPAA encrypted data
    • Home health management
    • Intuitive payroll handling
    • Manage employee information
    • Medication database
    • Multi-office
    • Multi-office capability
    • Multiple fee schedules
    • Native iPad app
    • OASIS assessment management
    • Offline charting
    • On-site employee tracking
    • Paperless charting
    • Patient check-in
    • Patient demographic
    • Patient intake
    • Patient records management
    • Payment processing
    • Physician management
    • Private duty home care
    • Procedure-based scheduling
    • Provider productivity tracking
    • QA manager document review tools
    • Schedule and track patient visits
    • Schedule optimization
    • Scheduling
    • Time and task tracking
    • User security levels

    Q. Who are the typical users of Alora Home Care Software?

    Alora Home Care Software has the following typical customers:

    Small Business, Public Administrations, Mid Size Business

    Q. What languages does Alora Home Care Software support?

    Alora Home Care Software supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Alora Home Care Software offer?

    Alora Home Care Software has the following pricing plans:

    Subscription

    Q. Does Alora Home Care Software support mobile devices?

    Alora Home Care Software supports the following devices:

    iPhone, iPad

    Q. What other apps does Alora Home Care Software integrate with?

    Alora Home Care Software integrates with the following applications:

    Google Maps

    Q. What level of support does Alora Home Care Software offer?

    Alora Home Care Software offers the following support options:

    Online Support, Phone Support