Alora Home Health

Home care support with online/offline point of service tools

About Alora Home Health

Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora’s paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime.

Alora’s additional care features include offline charting and nursing notation across multiple devices, including support from a companion iOS app. Process patient admissions and add unlimited insurance records, track referrals, carry out OASIS assessments and generate claim forms. Office features extend to billing, payroll, employee HR processing, accounts receivable and reporting, while using the secured, HIPAA-compliant dashboard to track nurses with GPS as they undertake home visits. Encouraging paperless deployment with multi-office capabilities, Alora grants unlimited user licenses based on agency requirements uses electronic signature technology to capture employee or patient authorizations.

Pricing starting from:

US$295,00/month

  • Free Trial
  • Subscription

Key benefits of Alora Home Health

  • Alora Home Health Software supports multi-office agency managers and field care givers or nurses, with integrated wholly cloud-based features that can be deployed at the point of service.
  • Reduce waste and save costs by switching to a centralized, paperless workflow boasting electronic signature capture, form processing plus certification & plan of care generation.
  • Managers can access the dashboard-based, HIPAA-compliant system to perform telephony, scheduling, billing, HR and payroll tasks while following nurse visits thanks to GPS tracking.
  • Nurse and care givers, operating in patient homes, can access offline charting and note taking functions, complete assessments, file documents and follow detailed personalized care plans.
  • Alora Plus companion app for iOS offers native access for iPhone and iPad deployment, adding the online/offline 60 Day Episode Calculator for calculating a patient’s episode periods from anywhere without relying on web connectivity.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$295,00/month

    • Free Trial
    • Subscription

    Images

    Alora Plus on iOS features the 60-day Episode Calculator
    Promising workflow adaptability and intuitive access, the Alora Plus app improves efficiency with mobile sign in
    Calculate a patient's episode periods from anywhere without relying on web connection
    View 4 more
    Alora Home Health video
    Alora Home Health video
    Alora Home Health screenshot: Alora Plus on iOS features the 60-day Episode Calculator Alora Home Health screenshot: Promising workflow adaptability and intuitive access, the Alora Plus app improves efficiency with mobile sign in Alora Home Health screenshot: Calculate a patient's episode periods from anywhere without relying on web connection

    Features

    Total features of Alora Home Health: 30

    • Activity Dashboard
    • Appointment Scheduling
    • Assessment Management
    • Authentication
    • Billing & Invoicing
    • Care Plan Management
    • Caregiver Scheduling
    • Charting
    • Claims Management
    • Client Management
    • Communication Management
    • Compliance Management
    • Electronic Signature
    • Employee Profiles
    • For Non-Medical Care
    • GPS
    • Geographic Maps
    • HIPAA Compliant
    • Insurance Management
    • Mobile Access
    • Multi-Location
    • Offline Access
    • Patient Records Management
    • Payroll Management
    • Productivity Analysis
    • Quality Assurance
    • Risk Alerts
    • Scheduling
    • Task Scheduling
    • Time Tracking by Client

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    Reviews

    Overall rating

    4,6 /5
    (104)
    Value for Money
    4,4/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have Alora Home Health?

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    Showing 5 reviews of 104
    Mohini C.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Customer support

    Reviewed on 2020/09/22

    Pros

    Customizable. Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.

    Cons

    Because it is highly parameterized. Nursing staff finds it difficult to make proper use of it's customizing features. Initially, they take time to understand the information flow. I highly recommend to introduce incident reporting template. Nurses don't use communication log properly to report incidents. A/R Module is tedious.

    Tammy S.
    Overall rating
    • Industry: Hospital & Health Care
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Thus far, my experience with Alora has been overall very good.

    Reviewed on 2014/03/25

    Pros

    I am a fairly new user with lots of learning ahead of me. At this point of use with our new company, the software has been user-friendly and seems to be very comprehensive in the home care field.

    The best thing thus far has been the help/support I have received. They have been extremely helpful with resolving some issues and training, as well as with answering questions in a friendly and prompt manner. They have not only helped resolved what I felt like were some big issues but have also taken the time on several occasions to teach me. Our rep is very patient and personable.

    When it comes down to it, in my opinion, all the home care software out there is similar, for the most part, with varying degrees of bells and whistles, as well as price. Besides price, the thing that sets software vendors apart is the support staff who work with the agencies using the software. Alora has a really good team, and I think that will build on their reputation in a very positive way.

    I also like how Alora will listen to users that have suggestions to make something easier or better with the software and then sometimes make changes/updates to accommodate. It gives the users a sense of teamwork - that Alora is always trying to make the software better for its users, not just customers with no voice. I like how Alora is constantly updating and sending the updates to the users.

    I also like the ability to open so many windows from a single window that I'm in to check information, etc. This is very helpful and useful. I really like the scrubbing tool! I think the price is reasonable. I am hoping it stays that way. The more I use the software and learn its capabilities, the more I like it.

    Cons

    The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print. I have lost all data more than once when this happened which was frustrating. I have now learned to hit the save button before I try to print. It still crashes at times, but when I reopen the software, the 485 is there.

    Judy J.
    Overall rating
    • Industry: Hospital & Health Care
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Alora is non-interactive

    Reviewed on 2016/02/16

    Pros

    We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

    Cons

    The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

    Isabelle O.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Administrative assistant/ Office manager/ Billing Manager

    Reviewed on 2017/07/26

    On the Classic Version we do not have a place to put comment when the patient has a change on the...

    On the Classic Version we do not have a place to put comment when the patient has a change on the profile.
    For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.

    Pros

    Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it.

    Cons

    What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS

    Cathie A.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Customer service has always been on point and continues the same quality of service no matter...

    Reviewed on 2018/05/24

    I would also like to see more features with Supervisory visit tracking (QA) and option to run...

    I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade.
    Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized.

    Pros

    Fax ability, electronic nurses assessments. Lots of hard work updating and creating new features for compliance with New CMS CoP's!! Love the new POC Plus. Billing module, schedule module, etc...Perks!!

    Cons

    Carry over feature for skilled nurse visits when there are multiple nurses on the case. Other nurse's systems review boxes are carried over, interventions are carried over, general notes are carried over....
    These are from another nurse's assessment and should not be part of the "carry over feature".
    Should have a choice to only carry over a particular user's last note, not just the last note in the system. So carry over feature should only populate from that specific user ID's last note.

    Showing 5 reviews of 104 Read all reviews

    Alora Home Health FAQs

    Below are some frequently asked questions for Alora Home Health.

    Alora Home Health offers the following pricing plans:

    • Starting from: US$295,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Schedule a demo and request full pricing via the Alora website.

    We do not have any information about Alora Home Health features

    Alora Home Health has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Alora Home Health supports the following languages:

    English, Spanish

    Alora Home Health supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Alora Home Health integrates with the following applications:

    Google Maps

    Alora Home Health offers the following support options:

    Email/Help Desk, Phone Support

    Related categories

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