About Xref

Xref is a best-in-class, global solution that makes reference, background and ID checking fast, simple and secure.
The user-friendly technology is backed by local support teams, offers multi-language capabilities and meets the highest global compliance standards (ISO 27001). Xref is accessible from any device and integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end recruitment workflows.

Key benefits of Xref

  • Protects businesses from reference fraud
  • Drastically reduces time-to-hire
  • Allows businesses to collect 60% more data than traditional methods
  • Simple and easy-to-use
  • Drives a positive candidate experience, placing candidates in the driving seat with full visibility of the end-to-end process
  • Referees can provide feedback on any device, within or outside of business hours, typically within 24-32 hours
  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, Australia

    Supported Languages

    Danish, English, Finnish, French, Norwegian, Swedish

    Images

    Upon login, each user can see a dashboard of reference stats, easily navigate to a new reference request, access quick links to each candidate profile and more.
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    Xref video
    Xref screenshot: Upon login, each user can see a dashboard of reference stats, easily navigate to a new reference request, access quick links to each candidate profile and more. Xref screenshot:

    Features

    Total features of Xref: 19

    • API
    • Ad hoc Reporting
    • Approval Process Control
    • Audit Trail
    • Background Screening
    • Customizable Reporting
    • Customizable Templates
    • Employee Portal
    • Fraud Detection
    • Mobile Integration
    • Process Control
    • Recruitment Management
    • Reference Checking
    • Reporting & Statistics
    • SSL Security
    • Status Reporting
    • Talent Acquisition
    • Template Management
    • Third Party Integration

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    Reviews

    Overall rating

    4,7 /5
    (72)
    Value for Money
    4,5/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Xref?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 72
    Amy S.
    Overall rating
    • Industry: Mining & Metals
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Set and forget, enormously beneficial for a speedy recruitment process.

    Reviewed on 2020/11/17

    The account contacts were always readily available when needed. Making changes to the system was...

    The account contacts were always readily available when needed. Making changes to the system was very simple. If anything I would suggest that if you were to use the platform as a company, ensure your questions are fit for purpose and that you are not requiring too much time from your candidates referees, while still ensuring that you have the information on hand that is required to make the right hiring decisions.

    Pros

    Xref is extremely easy to use. Setting up a ref check takes no time at all, and once the information is in the system Xref takes care of the automation and regular reminders to both the candidate and their referees to ensure the detail is completed in a timely manner. The ability to pick up on fraudulent references (through IP addresses) has been highly beneficial. The time savings of being able to 'set and forget' this part of the recruitment process is enormous.

    Cons

    There are no issues that come to mind.

    Response from Xref

    Thank you for your great review, Amy.

    We are happy to hear that you have benefited from the ease and security that comes through online reference checks through Xref. We understand how important this step is within the hiring process and want to make it as compliant and efficient as we possibly can.

    Thanks again for your review.

    Claire P.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best online reference check solution

    Reviewed on 2020/01/13

    Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN],...

    Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN], to giving us a trial period and then great support from [SENSITIVE CONTENT HIDDEN] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it.

    Pros

    Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values.

    Cons

    Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion.

    Response from Xref

    Thank you for your great review, Claire.

    It's good to hear that we have been able to help streamline your recruitment process.

    We are always working to improve our platform and we value feedback from our customers. We will pass this on to the relevant team internally. Please feel free to contact your Customer Success Manager if you ever have any further thoughts or feedback to share.

    Thanks again for your great feedback.

    Amanda M.
    Overall rating
    • Industry: Government Administration
    • Company size: 501-1 000 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Xref

    Reviewed on 2020/01/09

    Positive! customer service has been awesome and the company has shown openness to input and...

    Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.

    Pros

    Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.

    Cons

    While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.

    Response from Xref

    Thank you for your review, Amanda.

    We're happy to hear you're benefiting from the time saved through the ease and efficiency of the Xref platform.

    We are always looking to improve our platform and appreciate the feedback.

    Thanks again for the great review.

    Kerryn C.
    Overall rating
    • Industry: Biotechnology
    • Company size: 10 000+ Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Xref - review

    Reviewed on 2020/11/17

    The experience is positive and one that I would not give up given the many benefits it allows for...

    The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.

    Pros

    The software is extremely easy to navigate for all parties; employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee. The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market. The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed. Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.

    Cons

    There could be the opportunity for further customization however this does not cause any issues for our organsiation.

    Response from Xref

    Thanks for your review, Kerryn.

    We are glad to hear that you have benefited from the time saved and the ease of using the Xref platform for your reference checks.

    We understand how important it is to have a great experience through this vital stage of the hiring process.

    We would love to discuss your thoughts of further customisation throughout the referencing process. Please feel free to reach out to us at a convenient time and we will take on any feedback regarding this via our customer success team.

    Thanks again for your great review.

    Becca J.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Xref

    Reviewed on 2020/12/02

    Pros

    Very easy to use. I like how it gives both parties notifications when completed.

    Cons

    I wish you could edit the responses when people enter in the wrong information.

    Response from Xref

    Thanks for your review, Becca.

    It is great to hear that you have benefited from the ease that come through using Xref for your reference checking.

    We would love to discuss you feedback regarding the potential of changing or updating responses further. Please feel free to contact our customer success team at a time that suits you and we can gather your feedback to help improve this service going forward.

    Thanks again for your review.

    Showing 5 reviews of 72 Read all reviews

    Xref FAQs

    Below are some frequently asked questions for Xref.

    Xref offers the following pricing plans:

    • Pricing model: One Time License, Subscription
    • Free Trial: Available

    Our pricing is flexible to suit your business needs. We price on a per-credit basis, which means you only pay for the references you conduct. One credit will allow you to request as many references as are required for a single candidate. If you have other requirements or a different payment method would be more suited to your business, let us know and we'll be happy to discuss an alternative approach. FREE TRIAL: Give Xref a go for free. Simply register here and request your first reference today: https://bit.ly/2uK0gwb

    Xref offers the following features:

    • ATS integration
    • Automated recruitment support
    • Background screening
    • Candidate approval
    • Fraud detection
    • Fully reportable system
    • Mobile-ready
    • Online candidate referencing
    • Secure encrypted portal
    • Web portal for referee submission

    Xref has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Xref supports the following languages:

    Danish, English, Finnish, French, Norwegian, Swedish

    We do not have any information about what devices Xref supports

    Xref integrates with the following applications:

    Aotal, Avature, Bullhorn, Bullhorn, JobAdder, JobAdder, SmartRecruiters, Workconex, iCIMS Recruit

    Xref offers the following support options:

    Online Support, FAQs, Knowledge Base

    Related categories

    See all software categories found for Xref.