About Xref

Xref is a best-in-class, global solution that makes reference, background and ID checking fast, simple and secure.

The user-friendly technology is backed by local support teams, offers multi-language capabilities and meets the highest global compliance standards (ISO 27001).

Xref is accessible from any device and integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end recruitment workflows.

What makes Xref different?

Compliance & governance - Xref is certified by the world’s highest global standard for data security. It is ISO 27001 certified and offers globally compliant data collection and storage. It meets all regulatory requirements, to ensure every candidate is assessed fairly.

Value & trust - Xref is trusted by more than 1,200 businesses globally. It offers a reliable tech solution with dedicated account managers and local support. It’s an enterprise-ready solution that scales with businesses as they grow.

Fraud detection - Xref detected more than 7,000 cases of potential fraud in one 12 month period. Xref's unique fraud algorithm monitors for unusual activity during a reference and raises a red flag if anything potentially fraudulent is detected.

Relevant & valuable insights - Xref offers candidate assessment and benchmarking at a glance. It delivers relevant data analytics to inform great recruitment decisions with tailored and comparable insights, perfect for candidate benchmarking.

A tailored experience - Xref offers opportunities to tailor the entire reference checking process to suit the needs and requirements of a business and the role being filled.

Time & efficiency - Xref references take 30 seconds to request and are returned in as little as 24 hours. And as a reference is completed, Xref notifies the requester, they do not have to wait until all responses have been received to start reviewing feedback.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Xref

Key benefits of Xref

  • Protects businesses from reference fraud
  • Drastically reduces time-to-hire
  • Allows businesses to collect 60% more data than traditional methods
  • Simple and easy-to-use
  • Drives a positive candidate experience, placing candidates in the driving seat with full visibility of the end-to-end process
  • Referees can provide feedback on any device, within or outside of business hours, typically within 24-32 hours
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Ireland, Norway, New Zealand, United States

    Supported Languages

    Danish, English, Finnish, French, Norwegian, Swedish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Xref

    Images

    Xref Software - Upon login, each user can see a dashboard of reference stats, easily navigate to a new reference request, access quick links to each candidate profile and more.
    Xref Software - 2
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    Xref video
    Xref Software - Upon login, each user can see a dashboard of reference stats, easily navigate to a new reference request, access quick links to each candidate profile and more. Xref Software - 2

    Features

    Total features of Xref: 26

    • API
    • Ad hoc Reporting
    • Alerts/Notifications
    • Approval Process Control
    • Background Screening
    • Bulk Reference Request
    • Candidate Scoring
    • Compliance Management
    • Customizable Reports
    • Customizable Templates
    • Email/Online
    • Fraud Detection
    • Mobile Access
    • Recruitment Management
    • Reference Checking
    • Reference Request Automation
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • SSL Security
    • Status Tracking
    • Survey Builder
    • Survey Library
    • Talent Acquisition
    • Template Management
    • Third Party Integrations

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    5
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    4,7
    #2 Alternative to Xref
    SkillSurvey isn’t just about checking references & credentials, we’re about applying the science of human behavior &...

    RefNow

    4,6
    #3 Alternative to Xref
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    HiPeople

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    Reviews

    Overall rating

    4,7 /5
    (72)
    Value for Money
    4,5/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Xref?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 72
    Amy S.
    Overall rating
    • Industry: Mining & Metals
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Set and forget, enormously beneficial for a speedy recruitment process.

    Reviewed on 2020/11/17

    The account contacts were always readily available when needed. Making changes to the system was...

    The account contacts were always readily available when needed. Making changes to the system was very simple. If anything I would suggest that if you were to use the platform as a company, ensure your questions are fit for purpose and that you are not requiring too much time from your candidates referees, while still ensuring that you have the information on hand that is required to make the right hiring decisions.

    Pros

    Xref is extremely easy to use. Setting up a ref check takes no time at all, and once the information is in the system Xref takes care of the automation and regular reminders to both the candidate and their referees to ensure the detail is completed in a timely manner. The ability to pick up on fraudulent references (through IP addresses) has been highly beneficial. The time savings of being able to 'set and forget' this part of the recruitment process is enormous.

    Cons

    There are no issues that come to mind.

    Response from Xref

    Thank you for your great review, Amy.

    We are happy to hear that you have benefited from the ease and security that comes through online reference checks through Xref. We understand how important this step is within the hiring process and want to make it as compliant and efficient as we possibly can.

    Thanks again for your review.

    Claire P.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best online reference check solution

    Reviewed on 2020/01/13

    Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN],...

    Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN], to giving us a trial period and then great support from [SENSITIVE CONTENT HIDDEN] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it.

    Pros

    Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values.

    Cons

    Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion.

    Response from Xref

    Thank you for your great review, Claire.

    It's good to hear that we have been able to help streamline your recruitment process.

    We are always working to improve our platform and we value feedback from our customers. We will pass this on to the relevant team internally. Please feel free to contact your Customer Success Manager if you ever have any further thoughts or feedback to share.

    Thanks again for your great feedback.

    Amanda M.
    Overall rating
    • Industry: Government Administration
    • Company size: 501-1 000 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Xref

    Reviewed on 2020/01/09

    Positive! customer service has been awesome and the company has shown openness to input and...

    Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.

    Pros

    Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.

    Cons

    While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.

    Response from Xref

    Thank you for your review, Amanda.

    We're happy to hear you're benefiting from the time saved through the ease and efficiency of the Xref platform.

    We are always looking to improve our platform and appreciate the feedback.

    Thanks again for the great review.

    Peter K.
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We recommend XREF!

    Reviewed on 2020/01/14

    Over the past few years our organisation has been looking at tools and technologies to help improve...

    Over the past few years our organisation has been looking at tools and technologies to help improve the efficiency and productivity of our recruitment teams. We selected XREF for several reasons but primarily because it freed up our recruiters to find the next candidate, rather than them chasing referees of someone we had already placed. Our teams love it and as we have integrated the tool with our Candidate tracking system it ensures we maintain our workflow practices and compliance requirements.

    Pros

    Ease of use
    The XREF team can quickly customise templates for us to suit client specific needs
    Candidate experience is a positive one
    The quality and detail of responses was surprisingly good from the outset.
    My team is happy as it makes them more efficient.
    Reduces the post placement overhead.
    Provides for greater accuracy and integrity of the reference check process.
    Excellent support and customer care from the XREF team

    Cons

    the concern we had was that we may miss out on leads being generated from the old style reference check. The new feature, People Search, which we have just started using should help alleviate this concern.

    Response from Xref

    Thanks for your feedback, Peter.

    We are glad that you have been able to save time and benefit from automating your references.

    It's also great to hear that you have recently started using People Search, we are confident that it will aid your recruitment with a smart and compliant approach to business development.

    Thanks again for taking a moment to write this review, Peter.

    Anthony T.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Why go anywhere else

    Reviewed on 2020/01/13

    The systems solves the problem of reaching referees outside of our business hours more so when we...

    The systems solves the problem of reaching referees outside of our business hours more so when we need to do an international reference check. The referee can do it when they have time.

    You will never regret using XREF.
    Wow amazing !

    Pros

    I have nothing but good things to say, the ease of using this system, so easy to use, nothing is ever too hard for anyone that works at XREF, you can truly see that people love working at XREF and it shows in their customer service.
    The product is second to none and i will never use another system.
    As a recruiter for many years , we never like constantly calling referees who might say they are too busy to talk or just not answer for days. XREF takes away the pressure of trying to call referees and gives that time back to do other things. I just dont understand why you would not want to use XREF. You really feel like you are part of the team.
    Amazing system/Product and people!

    Cons

    I cant say anything bad about the system.

    Response from Xref

    Thanks, Anthony! We're so glad you continue to benefit from the ease of the platform and the support of the team. We know how difficult it can be to manage calls with international or busy references, so it's great to hear how the automated approach is helping. We love having you as part of the Xref family!

    Showing 5 reviews of 72 Read all reviews

    Xref FAQs

    Below are some frequently asked questions for Xref.

    Xref offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Available

    Our pricing is flexible to suit your business needs. We price on a per-credit basis, which means you only pay for the references you conduct. One credit will allow you to request as many references as are required for a single candidate. If you have other requirements or a different payment method would be more suited to your business, let us know and we'll be happy to discuss an alternative approach. FREE TRIAL: Give Xref a go for free. Simply register here and request your first reference today: https://bit.ly/2uK0gwb

    Xref has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Xref supports the following languages:

    Danish, English, Finnish, French, Norwegian, Swedish

    Xref supports the following devices:

    Xref integrates with the following applications:

    Avature, Bullhorn ATS & CRM, JobAdder, SmartRecruiters, iCIMS Talent Cloud

    Xref offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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