Circle.us

Circle.us

eCommerce shipping & fulfillment for SMBs

4.4/5 (46 reviews)

Circle.us Overview

Circle.us is an eCommerce shipping and fulfillment solution for small to medium-sized online retailers that supports all major shipping carriers and services in a single account. Organizations can collect, manage, ship sales orders, as well as consolidate carrier bills and view orders from all sources on one screen.

Smart shipping features enable users to access all top carriers and services including FedEx, UPS, USPS, and more, without holding a carrier account. The solution’s smart shipping engine enables rate comparisons and discounted shipping rates for Circle.us users. Consolidated billing makes all carriers work as one, for improved transparency on all shipping charges and details.

Circle.us includes label printing features that enable retailers to print labels in batch from various carriers in multiple formats, including a free packing slip. Users can generate return labels with a single click, and email them directly to customers. Shipment follow-up capabilities enable real-time shipment tracking, with instant notifications for any shipment exceptions.

Order processing features allow users to import, view, search and manage orders across all store locations under one account, and automatically sync all tracking information. Circle.us integrates with multiple selling channels including Amazon and eBay, with more marketplaces and services added on a regular basis. Users can tailor their automated shipping rules based on preferences and daily operations.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Circle.us Reviews

Overall rating
4.4/5
87% positive reviews
27
Excellent
13
Very good
5
Average
0
Poor
1
Terrible
Frank Y.

Great shipping service and Big Saving!

Used Daily for 2+ years
Reviewed on 2017/03/31
Review Source: Capterra

We have been using Circle.us (Previously named Maimaijiao) for years, and greatly impressed by their great service, fast, stable, but saving much! This helps our company operation a lot and save budget too. Will definitely continue to work with them for our future need and recommend them to my partners whoever wants to use shipping services. Keep it up with all the good service and rate!

Pros

FAST, BIG SAVING

Cons

SOMETIMES SYSTEM UPDATE HAS SOME BUG

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Xiaodong D.

Circle.us review

Used Daily for 1+ year
Reviewed on 2017/04/24
Review Source: Capterra

Overall circle.us is easy to use. Website integrate multiple carriers for user choice, shipping rate also has great discount that save lots of money us.

Pros

easy to use

Cons

sometime website runing slow

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Canxin L.

valuable tools for business

Used Weekly for 2+ years
Reviewed on 2017/03/31
Review Source: Capterra

It is one of the most important tools for my business since it save a lot every year. My only issue is when creating manual order, it won't require customer's phone number, but when you creat label it will ask for it , then you have to go back and revise the customer's info. I would say it's a bug since long time ago and hope fix it soon

Pros

Functions, auto import. Method of recharge

Cons

Small screen mode

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cole M.

Was great - Is no longer great as of 1-16-2018.

Used Daily for 6-12 months
Reviewed on 2018/01/16
Review Source: Capterra

i received discounted shipping rates but they are discontinued.

Pros

Previously, circle provided nicely discount shipping rates for FedEx & UPS. Although, they eliminated, (or lost - I have no idea), their deal with FedEx a few months ago they have continued to provide good rates through UPS. (This change happened around October or November 2017.) The UI is fine; it's not relevant to me for the service they provide: cheap shipping.

Cons

Circle eliminated, or lost, their ability to provide discounted shipping rates for UPS - and they only gave their customers, or us anyway, about 36 hours notice. The notification email mentions a nebulous upcoming fulfillment option, but they do not provide pricing, and I'm disinclined to move my product to a circle fulfillment center because I have no idea whether they'll be able to stay in business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Eric P.

Legit savings from a legit company

Used Daily for 1-5 months
Reviewed on 2017/03/31
Review Source: Capterra

In the beginning, the fact that the savings on shipping was so significant, and I was not at all familiar with the company, I wasn't quite sure it was legitimate. After a good 100 shipments or so, I can say with confidence that this was one of our company's better finds. We're saving a lot of money in shipping and when UPS loses a package or we have some other issue with the shipment, Circle.us helps resolve it very quickly and painlessly. I'm very impressed.

Pros

The most recent update is straight forward and flows well.

Cons

There have been some bugs in the past, but nothing that keeps us from using the software.

Response from Interlink Information Technology

Thanks for your trust. We aim to provide the very highest levels of service :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Circle.us Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Moon: Free (up to 1500 monthly shipments across up to 3 selling channels)

Earth: $69.99 per month (unlimited monthly shipments across 3+ selling channels)

Sun: $149.99 per month (unlimited monthly shipments across unlimited selling channels)

Circle.us Features

  • API
  • Delivery Tracking
  • Order Management
  • Shipping Management
  • Status Tracking
  • Third Party Integration

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Data Import/Export
  • Email Notifications
  • GPS
  • Geographic Maps
  • Location Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization

Additional information for Circle.us

Key features of Circle.us

  • Air shipping
  • Automation rules
  • Batch labels printing
  • Consolidated billing
  • Container shipping
  • Customer services
  • Customs tracking
  • Email integration
  • Free packing slip
  • Freight shipping
  • Generate return labels
  • Ground shipping
  • Import / export management
  • Import, view, search and manage orders
  • Marketplaces & services
  • Multiple selling channels
  • Multiple shipping carriers
  • Order processing
  • Order syncing
  • Parcel shipping
  • Postage management
  • Professional CS
  • Shipment follow-up
  • Shipment tracking
  • Shipping charges details
  • Shipping status tracking
  • Smart shipping
  • Sync tracking info with selling channels
  • System integration
  • System integration
  • Universal carrier account
  • Various formats for label and packing slip
  • Warehouse management
  • Warehousing & fulfillment
  • Weight calculations

Benefits

  • Circle.us enables organizations to create their own online shipping circle and connect core services to streamline their order shipping and fulfillment processes.

  • Circle.us follows the shipment status of all shipments and notifies users immediately if any exception is found.

  • The solution allows online retailers to hold a single account for all shipping carriers and services for improved management, collection, and sales orders.

  • With Circle.us, labels and packing slips can be printed in batch, including return label generation in one click to email directly to customers.

  • Circle.us allows online retailers to take advantage of discounted shipping rates from the top carriers, even if they do not currently have a carrier account.

  • Circle.us FAQs

    Below are some frequently asked questions for Circle.us.

    Q. What type of pricing plans does Circle.us offer?

    Circle.us offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Moon: Free (up to 1500 monthly shipments across up to 3 selling channels)

    Earth: $69.99 per month (unlimited monthly shipments across 3+ selling channels)

    Sun: $149.99 per month (unlimited monthly shipments across unlimited selling channels)

    Q. What are the main features of Circle.us?

    Circle.us offers the following features:

    • Air shipping
    • Automation rules
    • Batch labels printing
    • Consolidated billing
    • Container shipping
    • Customer services
    • Customs tracking
    • Email integration
    • Free packing slip
    • Freight shipping
    • Generate return labels
    • Ground shipping
    • Import / export management
    • Import, view, search and manage orders
    • Marketplaces & services
    • Multiple selling channels
    • Multiple shipping carriers
    • Order processing
    • Order syncing
    • Parcel shipping
    • Postage management
    • Professional CS
    • Shipment follow-up
    • Shipment tracking
    • Shipping charges details
    • Shipping status tracking
    • Smart shipping
    • Sync tracking info with selling channels
    • System integration
    • System integration
    • Universal carrier account
    • Various formats for label and packing slip
    • Warehouse management
    • Warehousing & fulfillment
    • Weight calculations

    Q. Who are the typical users of Circle.us?

    Circle.us has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Circle.us support?

    Circle.us supports the following languages:

    English

    Q. What type of pricing plans does Circle.us offer?

    Circle.us has the following pricing plans:

    Free, Subscription

    Q. Does Circle.us support mobile devices?

    We do not have any information about what devices Circle.us supports

    Q. What other apps does Circle.us integrate with?

    Circle.us integrates with the following applications:

    BigCommerce, Ecwid, Magento, PayPal, Shopify

    Q. What level of support does Circle.us offer?

    Circle.us offers the following support options:

    FAQs, Online Support, Phone Support