Total Management
About Total Management
Total Management is a web-based property management software that offers SMBs a single and centralized platform from which to manage all residential, commercial and student housing property processes. Incorporating online rent payments, work order tracking and customizable common area maintenance (CAM) and settings as well as tenant screening and self-service tenant portal, Total Management aims to provide users with a complete property management solution.
With Total Management, users can screen prospective tenants, view late rent payments, create letters and handle move-outs easily. Users can also control payment entries, security deposits and work orders alongside CAM and tax reconciliation operations. Total Management supports online marketing by enabling users to sync property listings across some of the largest networks in the real estate industry automatically.
Total Management includes a tenant portal where tenants can pay rent online, submit work orders and reserve amenities quickly and effectively. Moreover, Total Management facilitates budgeting, duplicate invoice catching and reporting with a complete property management accounting center. Further to accounting services and tenant communications, Total management equips users with unlimited training, onboarding assistance and technical support via email or live chat.
Key benefits of Total Management
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Reporting is not Great
Reviewed on 2017/01/19
I wish there were options to customize reports. The general ledger is also really bad. Other than...
I wish there were options to customize reports. The general ledger is also really bad. Other than that it works great for what we need it to do.
Pros
I like that you can work in all companies at once. I also like that you can upload the invoices into the program. I like the overall workflow and look of the software.
Cons
The reporting. I need to be able to customize reports. I also hate that buildings are set up as different entities in an accounting sense. I also hate that you can not upload a budget and run reports with the budget.
Response from Total Management
Hi Lauren,
Thanks for leaving us a review! We're glad to know that you're enjoying our document upload aspect of the program. Hearing feedback from our users is important to us, and we appreciate you taking the time to do so.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome service
Reviewed on 2017/01/19
Very easy to use .
Customer service is very helpful and cooperative.
Website has plenty of...
Very easy to use .
Customer service is very helpful and cooperative.
Website has plenty of information to manage the property.
Cost of services is reasonable.
Pros
Plenty of information.
Cons
I do not have any
Response from Total Management
Hi Rupan,
Thank you for leaving a review. We're happy to hear that you've found it easy to use our program and have enjoyed working with our support team!
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
TM should not be called a commercial application...it's residential
Reviewed on 2017/01/19
We were told that TM could be modified to hide the residential elements but that ended up not being...
We were told that TM could be modified to hide the residential elements but that ended up not being the case. There was a recent "upgrade" which took out some of the necessary elements and added more residential. We asked to go back and when we did it erased parts of our data.
Pros
It's easy to use.
Cons
The rent roll contains an A/R column that cannot be hidden. Converting to excel looks awful. Property tax and CAM should be separated and you should be able to pull a report that shows Property taxes paid to date by tenant.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Work Order Function Very Useful
Reviewed on 2017/02/01
Work Order function is very useful to track repairs and maintenance. Easy to use and help to...
Work Order function is very useful to track repairs and maintenance. Easy to use and help to tenants.
Pros
Tracking data, copies of documents, tenant information and work orders.
Cons
Reports and showing the correct merchant payments.
Response from Total Management
Hi TL,
Thanks for leaving a review. We're happy to hear that you're enjoying many of our program's features!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A+ service and VERY easy to navigate
Reviewed on 2017/02/01
This software is easy to navigate and customer service is amazing! I have found that all task can...
This software is easy to navigate and customer service is amazing! I have found that all task can be reached from main screen, any mistakes can easily be corrected.
Pros
Easy to navigate
Cons
It is hard to find prior tenants when they had a shared lease. It does not list them but the primary lease holder so this makes land lord verification difficult.
Response from Total Management
Hi Sarah,
Thanks for leaving us a review! We're happy to hear that you're finding our program easy to navigate and have had a great experience with our support team!
Total Management FAQs
Below are some frequently asked questions for Total Management.Q. What type of pricing plans does Total Management offer?
Total Management offers the following pricing plans:
- Starting from: US$75.00/month
- Pricing model: Subscription
- Free Trial: Available
To receive accurate pricing information, contact Total Management directly.
Q. Who are the typical users of Total Management?
Total Management has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Total Management support?
Total Management supports the following languages:
English
Q. Does Total Management support mobile devices?
Total Management supports the following devices:
Q. What other apps does Total Management integrate with?
Total Management integrates with the following applications:
QuickBooks Desktop
Q. What level of support does Total Management offer?
Total Management offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
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