About SaaSquatch
SaaSquatch is a cloud-based loyalty, referral and rewards marketing platform that offers digital businesses a centralized platform from which to track, manage and reward referrals from their customers. Incorporating built-in analytics tools, reporting capabilities and flexible theming as well as mobile-optimized email notifications and security management features, SaaSquatch aims to provide users with a simple yet powerful customer advocacy solution.
With SaaSquatch, users can design and integrate digital referral touch points across any of their marketing channels. Since SaaSquatch includes a flexible theming engine, users can customize referral programs to match the particular aesthetics of their enterprise. Using SaaSquatch’s built-in analytics tools, users can collect and inspect valuable data on their referral program’s performance. To detect fraudulent behavior and control personalized customer rewards, SaaSquatch employs automated detection algorithms.
SaaSquatch also enables users to send mobile-optimized email notifications to maintain customer engagement in the referral program. To enhance the customer experience further, SaaSquatch enables users to create referral touch points which are operable on any device with their platform API and Mobile software development kit (SDK). Alongside the REST API and Mobile SDK, SaaSquatch supports native integration with a number of applications such as Salesforce, Segment, Stripe, Recurly, Zapier, Tango Card, and Branch Metrics.
Pricing starting from:
US$1 750,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SaaSquatch
Key benefits of SaaSquatch
Devices
Business size
Markets
Australia, Canada, Germany, United Kingdom, Ireland, India, United States and 2 others
Supported Languages
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 19 others
Pricing starting from:
US$1 750,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SaaSquatch
Images
Features
Total features of SaaSquatch: 78
Alternatives
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Reviews
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- Industry: Consumer Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes it simple to create a network effect
Reviewed on 2020/07/20
I wanted to create a referral program from day one at Ruckify because of the effect it can have on...
I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP.
I highly recommend them.
Pros
- Ability to add/create multiple programs and run them simultaneously
- Ability to create and configure a program to meet your needs
- Well supported API docs
- Helpful and knowledgeable support staff
- Great tracking and analytics/reporting
- Easy to use admin UI
- Company listens to feedback and values it
Cons
- Integration was straightforward and easy with SQ's documentation
- The specialize in Referral Programs and have all the necessary features to create and scale it
- Industry: Internet
- Company size: 51-200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Since some recent features/updates, it's better now
Reviewed on 2018/08/01
Pros
locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.
Cons
there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.
- Industry: Consumer Electronics
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent customer service
Reviewed on 2017/01/23
Impressed by quick responses and realizations of our wishes. One of the best experiences I've had...
Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.
Pros
It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!
Cons
That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.
Response from Referral SaaSquatch
Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall, it has felt a bit limiting at times, but for the price, we are getting what we need.
Reviewed on 2017/05/09
Pros
Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive.
Cons
Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who.
Response from Referral SaaSquatch
Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good referral platform
Reviewed on 2019/12/31
We replaced the existing tool with Saasquatch. Customer service is great
We replaced the existing tool with Saasquatch. Customer service is great
Pros
Great customer support. Dry quick turn around times. Platform is well laid out and can integrate to a variety of platforms
Cons
Some email actions are the best. May need additional email marketing tools to send communication to users
SaaSquatch FAQs
Below are some frequently asked questions for SaaSquatch.Q. What type of pricing plans does SaaSquatch offer?
SaaSquatch offers the following pricing plans:
- Starting from: US$1 750,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Unlike other vendors, SaaSquatch does not take a percentage of your referral revenue or reward spend, so you're free to grow.
Q. Who are the typical users of SaaSquatch?
SaaSquatch has the following typical customers:
51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does SaaSquatch support?
SaaSquatch supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does SaaSquatch support mobile devices?
SaaSquatch supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SaaSquatch integrate with?
SaaSquatch integrates with the following applications:
AppsFlyer, Branch Metrics, HubSpot Marketing Hub, Marketo Engage, Pardot, Recurly, Salesforce Sales Cloud, Segment, Stripe, Tango Card, Zapier
Q. What level of support does SaaSquatch offer?
SaaSquatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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