Donately

Online fundraising for nonprofits, businesses & individuals

About Donately

Donately is a online, mobile-optimized fundraising platform designed for nonprofits, organizations and individuals who want to raise money for their chosen cause. Via a simple, easy-to-use interface and the provision of customizable campaign pages & donation forms, Donately facilitates fundraising by streamlining the donation process for donors. The solution was built to be simple not only for donors, but for fundraising teams who don't have a developer on staff. It can still however, scale infinitely thanks to an open API.

Donately fundraising pages are fully customizable and link directly to the fundraiser's website, making donors think that they never left. Customized donation forms can be quickly and easily embedded into an existing website, again with out the need for a developer. Customizable reports provide fundraisers with insight on their campaigns, fundraising metrics and donor habits.

Donation receipts are sent to donors automatically via email and can also be customized or hooked with an existing CMS for a more custom look. Donors can manage their donations, receipts, and more via Donately's donor dashboard.

Pricing starting from:

US$588,00/year

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Donately

  • Donately provides customizable fundraising pages with their own hosted URL.

  • Donately offers embeddable forms with customizable fields, pre-set donation amounts and campaign earmarking functionality.

  • Responsive form design enables donors to 'give' quickly and easily, from any device.

  • Donation receipts - with all tax information included - are sent to donors automatically via email after a donation is made.

  • Donately provides customizable reports and valuable data insights to help users optimize their fundraising.

  • Via an open API and Zapier integration, users can sync Donately with other web apps such as Salesforce and MailChimp.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$588,00/year

    • Free Trial
    • Free Version
    • Subscription

    Images

    Responsive design means donors will always only be a click away from giving
    Custom campaign pages can be up and running in minutes
    Customizable campaign pages are designed to motivate giving
    Donations, receipts, & peer fundraising pages can be managed by donors from their own 'donor dashboard'
    Custom donation forms can be embedded to sites quickly
    Donately facilitates peer-to-peer fundraising
    Peer-to-peer fundraising empowers donors to become fundraisers
    Donation receipts are automatically sent to donors via email
    Built-in social sharing functionality to spread the word quickly and efficiently
    Filter and export donor data; or push donor data into a CRM with Donate.ly's API
    Customizable reports provide fundraising insights
    Easy to understand insights to help optimize fundraising
    Users can customize the look and feel of Donately on their site thanks to an open API
    View 14 more
    Donately screenshot: Responsive design means donors will always only be a click away from giving Donately screenshot: Custom campaign pages can be up and running in minutes Donately screenshot: Customizable campaign pages are designed to motivate giving Donately screenshot: Donations, receipts, & peer fundraising pages can be managed by donors from their own 'donor dashboard' Donately screenshot: Custom donation forms can be embedded to sites quickly Donately screenshot: Donately facilitates peer-to-peer fundraising Donately screenshot: Peer-to-peer fundraising empowers donors to become fundraisers Donately screenshot: Donation receipts are automatically sent to donors via email Donately screenshot: Built-in social sharing functionality to spread the word quickly and efficiently Donately screenshot: Filter and export donor data; or push donor data into a CRM with Donate.ly's API Donately screenshot: Customizable reports provide fundraising insights Donately screenshot: Easy to understand insights to help optimize fundraising Donately screenshot: Users can customize the look and feel of Donately on their site thanks to an open API

    Features

    Total features of Donately: 35

    • ACH Payment Processing
    • API
    • Activity Dashboard
    • Campaign Analytics
    • Campaign Management
    • Contribution Tracking
    • Customizable Branding
    • Customizable Forms
    • Customizable Reports
    • Dashboard
    • Donation Tracking
    • Donor Management
    • Electronic Payments
    • For Nonprofits
    • Fundraising Management
    • Gift Matching Management
    • Goal Setting / Tracking
    • Milestone Tracking
    • Mobile Access
    • Mobile Giving
    • Multi-Campaign
    • Online Forms
    • Online Giving
    • PCI Compliance
    • Payment Processing
    • Receipt Management
    • Recurring Giving
    • Recurring/Subscription Billing
    • Reporting/Analytics
    • Role-Based Permissions
    • SSL Security
    • Social Media Integration
    • Third Party Integrations
    • Web Forms
    • Website Integration

    Alternatives

    DonorPerfect

    4,5
    #1 Alternative to Donately
    No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation...

    Bloomerang

    4,7
    #2 Alternative to Donately
    Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors

    Almabase

    4,7
    #3 Alternative to Donately
    Almabase helps you transform your alumni and donor engagement program to build lifelong relationships, acquire new...

    CharityEngine

    3,9
    #4 Alternative to Donately
    CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech,...

    Reviews

    Overall rating

    4,4 /5
    (130)
    Value for Money
    4,4/5
    Features
    4,1/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have Donately?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 130
    Jennifer V.
    Overall rating
    • Industry: Music
    • Company size: Self Employed
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A really useful tool with a great team of people running it

    Reviewed on 2020/03/09

    Pros

    As a small business owner and somebody who just wants to make a difference and teach her students to do so as well this is perfect for us. The folks that donate to our program never have a problem using the software and whenever we've run into trouble someone from the team always responds and fixes the issue. I'm hoping to grow with this software and this organization.

    Cons

    I wish there was another option besides using striped when it comes to accepting the donations. I don't understand why it is that it should cost so much especially since this is all about charity giving back to your community. That being said the format of the software is very good as I said before and the customer service makes up for what I think is pretty hefty when it comes to how much money is taken from our organization being able to help people. Another thing I would really like is it there would be a way to make an app for Android and iPhones. It would be so much simpler for us to promote and use. But again I guess that probably will come with time.

    Response from Donately

    Hi, Jennifer.

    Thank you so much for taking the time to review Donately! We are glad that our platform is meeting your needs and helping you make an impact.

    In regards to payment methods, please do note that we also offer PayPal as an option. We understand that keeping costs low is a vital component of fundraising, which is why we're committed to providing our platform at an affordable rate for organizations of all sizes.

    Andy H.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Technically excellent product

    Reviewed on 2020/03/09

    Overall have had very strong experience. Wherever there has been a hiccup, it has turned out that...

    Overall have had very strong experience. Wherever there has been a hiccup, it has turned out that the Donately technology was working fine, and it was a problem with a third party technology instead.

    Customer support has always been rapid and on point. I would strongly recommend use of the Donately technology.

    Pros

    The thing i like most about the software is its customizability, and the ability to deploy the widgets onto third party websites. The ability to customize the donation form to gather aditional data is great and the ability to manage formatting through the API is also great.

    Cons

    The out of the box features could be enhanced, both in terms of using the standard donation pages, or in using the API. For example, when inserting a custom field into the donation form, there is some weird logic about the attributes on the form appearing in the code in reverse order, so a bit tricky to figure out where to place your custom object.

    Would also love to see more detailed reporting on the 'gross' and 'net' donation information in the dashboard so it's easier to track how much was received from donor vs how much after fees will actually hit the bank account. It should be easier to understand what portion of fee is going to Donately and what portion of fee is going to Stripe.

    Response from Donately

    Hi, Andy.

    Thank you for taking the time to leave a review of your experiences with Donately. We are happy to hear that Donately has fit your needs, and you'd be proud to recommend our platform to others.

    We also thank you for providing us with suggestions where we can improve. We will always take this into consideration as we continue to improve the platform.

    Claudia H.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Simple Easy To Use Solution

    Reviewed on 2016/10/28

    Its been okay and it does serve its purpose. Customer support is slow especially when you're...

    Its been okay and it does serve its purpose. Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions. Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising. There should be more templates for options on both the campaign and fundraiser angle. More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url. This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits.

    Pros

    Ease of use

    Cons

    lack of different templates and customization

    Response from Donately

    Hi Claudia,

    Thanks for filling out a review! Sorry that there was some aspects of Donately that you felt needed work. The good news is that we take your suggestions very seriously and we are always trying to make Donately better.

    Per customizing the donation forms, by using the form embed you essentially have full control. If you are using our free hosted pages I'm happy to say that we'll have all the embed form features available there as well, in the next few months.

    Per more campaign types, you're speaking our language there - that's a major push in 2017 for us. We will have various options to choose from.

    Per bouncing to Donately from your site, I don't understand that one. One of the main features of Donately is the ability to embed the donation form on your site - and not send them to your free pages on Donately.

    If you have any further questions on any of this, please contact me at [email protected]

    Cheers!
    Bryan

    Nora B.
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: 2-10 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    User-friendly donation platform

    Reviewed on 2020/03/02

    My overall experience with Donately has been great, though I do think some of the features that are...

    My overall experience with Donately has been great, though I do think some of the features that are lacking could prove problematic. I would also like to be able to more easily add team members to the free software.

    Pros

    Donately is an easy-to-use fundraising platform. Campaigns are easy to set up, customer support is reliable, and payments are on time. It is a free platform that allows many payout options and as many campaigns as you want at a time. I would definitely recommend Donately to people looking for a reliable, easy-to-use donation platform.

    Cons

    The only thing I believe Donately should add to their platform is a feature for comments by donors. At this time, donor comments are anonymous, which means people cannot see their support live on the campaign, nor can the campaign managers respond back publicly. I would love to see a new comment feature in the future.

    Response from Donately

    Hi, Nora.

    Thank you for your honest review of Donately! We're glad to see that you've found Donately easy-to-use and useful tool to enable your fundraising.

    We'll definitely take your feedback for a public comment feature into account as we further evolve and grow Donately!

    Cory P.
    Overall rating
    • Industry: Law Practice
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent fundraising tool!

    Reviewed on 2020/03/05

    As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up....

    As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up. Additionally, attracting donors has been simple, too.

    Pros

    Donately is easy to set-up, navigate and get support when needed (which, thanks to it's user-friendly interface, is very rare).

    Cons

    The monthly fees are high for our organization but the fee upon completion of a campaign is one of the lowest.

    Response from Donately

    Hi, Cory.

    Thank you for leaving this review! We're happy to hear that you've had a positive experience with our platform and our team.

    We understand that keeping costs low are the utmost priority for all organizations. We're committed to providing one of the best values in the online fundraising space, and giving nonprofits of all sizes a scalable option for their needs.

    Showing 5 reviews of 130 Read all reviews

    Donately FAQs

    Below are some frequently asked questions for Donately.

    Donately offers the following pricing plans:

    • Starting from: US$588,00/year
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Platform fees start at 4% with multiple tiers available that scale with your organization!

    We do not have any information about Donately features

    Donately has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Donately supports the following languages:

    English

    Donately supports the following devices:

    Donately integrates with the following applications:

    Zapier

    Donately offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Donately.