My PT Hub

The World's #1 Software For Coaches and Personal Trainers

4,6 /5 (2295 reviews) Write a Review!

My PT Hub Overview

What is My PT Hub?

My PT Hub is a cloud-based personal training system that offers fitness professionals a single and centralized platform from which to create and manage training and nutrition programs for clients. Incorporating online schedules, customized branding and results tracking as well as unlimited workouts and unlimited nutrition plans, My PT Hub aims to provide users with a comprehensive yet straightforward personal training management solution.

With My PT Hub, users can create workouts or edit templates and assign them to different clients. Since My PT Hub includes over 450 workout templates, 7,500+ exercises and more than 600,000 food items, users have quick access to an extensive library of content from which they can edit client programs easily. Moreover, users can manage sessions and appointments effectively and efficiently with My PT Hub’s online scheduling calendar and user-friendly drag-and-drop interface.

By providing a native iOS and Android application, My PT Hub enables users to track and record client progress conveniently on the move. Furthermore, with My PT Hub, users can check client progress via the activity feed, motivate clients through the messaging board and update clients with push notifications. Users can also collect feedback from clients, upload progress photo and log results in offline mode. Further to program planning and tracking, My PT Hub can manage billing and accounts and accept one off or recurring payments.

My PT Hub Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Users can pay $20/month or $180/annually

My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.


My PT Hub Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

The World’s #1 Software For Coaches, Personal Trainers & Clubs.
Features That Grow Your Fitness Business.
Design & Build Workouts For All.
Nutrition Plans. Macros. Sorted!
Your brand deserves to be the best. That’s why we pack so many features into our software to help you achieve it.
My PT Hub video My PT Hub screenshot: The World’s #1 Software For Coaches, Personal Trainers & Clubs. My PT Hub screenshot: Features That Grow Your Fitness Business. My PT Hub screenshot: Design & Build Workouts For All. My PT Hub screenshot: Nutrition Plans. Macros. Sorted! My PT Hub screenshot: Your brand deserves to be the best. That’s why we pack so many features into our software to help you achieve it. My PT Hub screenshot: My PT Hub screenshot: My PT Hub screenshot:

My PT Hub Reviews

My PT Hub Reviews

Overall rating
4,6
/
5
Excellent
1573

Very good
603

Average
79

Poor
7

Terrible
33

Value for Money
4,6
Features
4,5
Ease of Use
4,4
Customer Support
4,5
95% recommended this app
Justin B.

Imperfectly perfect for my business

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.


Joey C.

Awesome edition to your business!


Verified Reviewer

Amazing home games hall

i feel the app might be made tons simpler. i spend longer explaining the way to use the app to my clients than actually coaching them


Stewart K.

Cheaper doesn't mean better

Overall I am extremely disappointed with this product, especially as the trial version was completely different to the paid version I paid for. I only stuck with it due to cost and the fact I had already inconvenienced staff and clients to transferring across. Although the support team are quick with replies, they are unwilling to come to any agreements or answers when asked about the differences in the scheduling. They are extremely difficult to deal with, and when requesting a refund for the year of product I will no longer be using, I have been denied and ignored. Very unprofessional.
If anyone is looking at using this app, my advice is don't bother, spend the extra cash on a good app.


Tyronnia M.

OMG so easy to use!

Keeping up with clients and all their workouts and planning meals are super easy. The workout videos are great quality. My clients so far are liking the experience and that is very important to me.


Justin B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Imperfectly perfect for my business

Used Daily for 1+ year
Reviewed on 2018/10/16
Review Source: Capterra

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Pros

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members.

PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients.

The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section.

Not user friendly in the least, from both ends. Although the client UI has improved drastically since.

However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers.

That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it.

I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Cons

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Response from My PT Hub

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review!

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business.

We will be sure to keep you posted on any updates that become available.

Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team!

https://support.mypthub.net/book-an-appointment/

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Joey C.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Awesome edition to your business!

Used Daily for Free Trial
Reviewed on 2020/04/18
Review Source: Capterra

Pros

I was in the search for a new app I could use to launch my online training business. Luckily I found My PT Hub! It has everything you could possibly need for an online training business (literally a hub) lol It is also extremely affordable compared to all the other companies currently on the market.

Cons

Getting used to the layout and how to use all the features were overwhelming at fist, but then I found the tutorial videos and it make everything significantly easier!

Response from My PT Hub

We love that it is an awesome addition to your business!

Thank you so much for your review, Joey.

If you ever need any help at all, just remember you can pop us an email at [email protected], or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Design
Company size: Self Employed

Amazing home games hall

Used Daily for 1+ year
Reviewed on 2020/09/14
Review Source: Capterra

i feel the app might be made tons simpler. i spend longer explaining the way to use the app to my clients than actually coaching them

Pros

Easy to trace workouts for all of your clients and therefore the refore the client can see it also which allows for nice two-way communication from both the Trainer and the Client. On top of that, the client can even track their diet intake and documentation are often uploaded to the clients account on the app like the Agreement they signed with me (the Trainer) or what their current weightlifting maxes are! MY PT HUB may be a one-stop-shop for all you would like , for the Trainer and therefore the Client both

Cons

I hope there are all languages ​​in order to make it easier for users to use the program

Response from My PT Hub

Thank you so much for your review, it is great to heat it helps you keep on top of everything and one-stop-shop is exactly what we are looking to give to trainers and business :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stewart K.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Cheaper doesn't mean better

Used Daily for 1+ year
Reviewed on 2020/08/01
Review Source: Capterra

Overall I am extremely disappointed with this product, especially as the trial version was completely different to the paid version I paid for. I only stuck with it due to cost and the fact I had already inconvenienced staff and clients to transferring across. Although the support team are quick with replies, they are unwilling to come to any agreements or answers when asked about the differences in the scheduling. They are extremely difficult to deal with, and when requesting a refund for the year of product I will no longer be using, I have been denied and ignored. Very unprofessional.
If anyone is looking at using this app, my advice is don't bother, spend the extra cash on a good app.

Pros

It was cost effective. This is the only benefit to this second rate app.

Cons

The inability to change session times from hours to 45 mins, cheap looking interface, not user friendly at all. Lots of clients had issues using the app and saving information.

Response from My PT Hub

On mypthub V3, you can create a session for whatever duration that you would like, so it is no longer a default!

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them

https://www.mypthub.net/getting-started/

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Tyronnia M.
Industry: Health, Wellness & Fitness
Company size: Self Employed

OMG so easy to use!

Used Daily for Free Trial
Reviewed on 2020/07/14
Review Source: Capterra

Keeping up with clients and all their workouts and planning meals are super easy. The workout videos are great quality. My clients so far are liking the experience and that is very important to me.

Pros

I love the ease of the platform...you can figure this out without even calling customer service...but the customer service is great! They check on you when you're using the free trial of PT Hub...which is awesome. I have been using 2 different sites...one for nutrition and one for workouts and they BOTH were clunky at best and boring to look at. PT Hub is bright and fun to use.

Cons

So far everything seems great. I don't expect any problems...I used this enough times on my free trial. I didn't find any issues and trust me I was checking. I didn't want to invest in something that I would have to ditch again.

Response from My PT Hub

Firtsly, thank you for writing such in-depth review, we really do appreciate it.

We love that you love the ease of the platform!

We have something amazing coming very soon, Tyronnia, so keep an eye on our socials over the next couple of weeks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 2 295 user ratings
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My PT Hub Pricing

My PT Hub Pricing

Starting from
US$20,00/month
Free Trial
Free
Subscription
Value for money

Users can pay $20/month or $180/annually

My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

Users can pay $20/month or $180/annually

My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

Value for Money
4,6/5
Based on 2 295 user ratings
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My PT Hub Features

My PT Hub Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,5/5
Based on 2 295 user ratings
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Categories

Additional information for My PT Hub

Additional information for My PT Hub

Key features of My PT Hub

  • Action plannning
  • Activity dashboard
  • Activity logging
  • Activity management
  • Activity monitoring
  • Activity tracking
  • Appointment scheduling
  • Assessment management
  • Assignment management
  • Attendance management
  • Barcode scanning
  • Billing & invoicing
  • Calendar management
  • Calendar sync with Google
  • Client database
  • Client management
  • Client notes
  • Custom video tours
  • Customer accounts
  • Customizable branding
  • Exercise library
  • Feedback collection
  • Feedback management
  • Goal setting/tracking
  • Message board
  • Nutrition program
  • Offline access
  • Online booking integration
  • Planning tools
  • Progress photos
  • Progress tracking
  • Recurring tasks
  • Search functionality
  • electronic payments

Benefits

  • My PT Hub is available as a native iOS and Android mobile app, affording users the flexibility to track and record results on the move.

  • My PT Hub offers customized branding, allowing users to design a personalized app for their fitness business.

  • Users have access to an extensive library of video exercises, food items and workout templates, enabling them to create or edit workout and nutrition programs quickly and easily.

  • My PT Hub employs an online scheduling calendar, permitting users to book, edit and cancel client sessions conveniently.

  • My PT Hub includes an offline mode, ensuring users and clients can log results even without an internet connection.

  • My PT Hub FAQs

    My PT Hub FAQs

    Below are some frequently asked questions for My PT Hub.

    Q. What type of pricing plans does My PT Hub offer?

    My PT Hub offers the following pricing plans:

    Starting from: US$20,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Users can pay $20/month or $180/annually My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

    Q. What are the main features of My PT Hub?

    My PT Hub offers the following features:

    • Action plannning
    • Activity dashboard
    • Activity logging
    • Activity management
    • Activity monitoring
    • Activity tracking
    • Appointment scheduling
    • Assessment management
    • Assignment management
    • Attendance management
    • Barcode scanning
    • Billing & invoicing
    • Calendar management
    • Calendar sync with Google
    • Client database
    • Client management
    • Client notes
    • Custom video tours
    • Customer accounts
    • Customizable branding
    • Exercise library
    • Feedback collection
    • Feedback management
    • Goal setting/tracking
    • Message board
    • Nutrition program
    • Offline access
    • Online booking integration
    • Planning tools
    • Progress photos
    • Progress tracking
    • Recurring tasks
    • Search functionality
    • electronic payments

    Q. Who are the typical users of My PT Hub?

    My PT Hub has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does My PT Hub support?

    My PT Hub supports the following languages:

    English

    Q. What type of pricing plans does My PT Hub offer?

    My PT Hub has the following pricing plans:

    Free, Subscription

    Q. Does My PT Hub support mobile devices?

    My PT Hub supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does My PT Hub integrate with?

    My PT Hub integrates with the following applications:

    Calendar Browser, Facebook, Family Websites, Google Calendar, Squarespace, Wix, iCloud

    Q. What level of support does My PT Hub offer?

    My PT Hub offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials