About My PT Hub

My PT Hub is a cloud-based personal training system that offers fitness professionals a single and centralized platform from which to create and manage training and nutrition programs for clients. Incorporating online schedules, customized branding and results tracking as well as unlimited workouts and unlimited nutrition plans, My PT Hub aims to provide users with a comprehensive yet straightforward personal training management solution.

With My PT Hub, users can create workouts or edit templates and assign them to different clients. Since My PT Hub includes over 450 workout templates, 7,500+ exercises and more than 600,000 food items, users have quick access to an extensive library of content from which they can edit client programs easily. Moreover, users can manage sessions and appointments effectively and efficiently with My PT Hub’s online scheduling calendar and user-friendly drag-and-drop interface.

By providing a native iOS and Android application, My PT Hub enables users to track and record client progress conveniently on the move. Furthermore, with My PT Hub, users can check client progress via the activity feed, motivate clients through the messaging board and update clients with push notifications. Users can also collect feedback from clients, upload progress photo and log results in offline mode. Further to program planning and tracking, My PT Hub can manage billing and accounts and accept one off or recurring payments.

Key benefits of My PT Hub

  • My PT Hub is available as a native iOS and Android mobile app, affording users the flexibility to track and record results on the move.

  • My PT Hub offers customized branding, allowing users to design a personalized app for their fitness business.

  • Users have access to an extensive library of video exercises, food items and workout templates, enabling them to create or edit workout and nutrition programs quickly and easily.

  • My PT Hub employs an online scheduling calendar, permitting users to book, edit and cancel client sessions conveniently.

  • My PT Hub includes an offline mode, ensuring users and clients can log results even without an internet connection.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Images

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    Features

    Total features of My PT Hub: 108

    • API
    • Accounting
    • Action Management
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Alerts/Notifications
    • Applications Management
    • Appointment Management
    • Appointment Scheduling
    • Assessment Management
    • Assignment Management
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Capacity Management
    • Certification Tracking
    • Charting
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Content Library
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Forms
    • Customizable Templates
    • Customization
    • Dietary Analysis
    • Digital Signature
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Employee Management
    • Event Calendar
    • Event Management
    • Event Triggered Actions
    • Exercise Library
    • Feedback Management
    • Fitness Assessments
    • Fitness Plan
    • Goal Setting / Tracking
    • HIPAA Compliant
    • Hybrid Trainer
    • In-person Trainer
    • Life Coaching
    • Meal Planning
    • Member Management
    • Membership Management
    • Mentor/Coach Matching
    • Mobile Alerts
    • Mobile App
    • Mobile Signature Capture
    • Nutrient Database
    • Nutrition & Ingredient Labels
    • Nutrition Program
    • Offline Access
    • Online Booking
    • Online Payments
    • Online Trainer
    • Patient Management
    • Payment Processing
    • Personalization
    • Planning Tools
    • Point of Sale (POS)
    • Program Management
    • Progress Tracking
    • Project Management
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Recipe Management
    • Recurring Tasks
    • Reminders
    • Sales Automation
    • Scheduled / Automated Reports
    • Search/Filter
    • Secure Login
    • Self Check-in/Check-out
    • Social Media Integration
    • Sport Coaching
    • Staff Management
    • Summary Reports
    • Task Scheduling
    • Third Party Integrations
    • To-Do List
    • Training Management
    • Training Record Management
    • User Management
    • User Profiles
    • Video Management
    • Wait List Management
    • Website Integration
    • eCommerce Management

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    Reviews

    Overall rating

    4,6 /5
    (2 458)
    Value for Money
    4,6/5
    Features
    4,4/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have My PT Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2 458
    Justin B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Imperfectly perfect for my business

    Reviewed on 2018/10/16

    It allows those who didn't have access to me to now have my programs in their hands. Their workout...

    It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

    Pros

    With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members.

    PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients.

    The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section.

    Not user friendly in the least, from both ends. Although the client UI has improved drastically since.

    However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers.

    That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it.

    I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

    Cons

    Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

    Response from My PT Hub

    Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review!

    My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

    https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

    When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business.

    We will be sure to keep you posted on any updates that become available.

    Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team!

    https://support.mypthub.net/book-an-appointment/

    Anamarie O.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Tools for Fitness Industry Business Owners

    Reviewed on 2021/01/03

    Overall, with the feedback I've received from my clients, it has been a superior and pleasant...

    Overall, with the feedback I've received from my clients, it has been a superior and pleasant experience using MyPTHub.

    Pros

    Speaking of aesthetics, it is superior to its competition, making my business more professionally appealing to my clients. It is easy to work with and user-friendly for my customers.

    Cons

    It has some glitch issues and problems syncing to my clients schedule.

    Response from My PT Hub

    Thank you fo much for your review, Anamarie, it is great to hear that your clients find it user friendly as it's so important they find it easy to use :)

    If you're ever having any issues or need any help, please do get in touch with our support team.

    Azani F.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Raising the bar of virtual coaching

    Reviewed on 2021/03/31

    amazing, it makes me work efficient, effective and more professional

    amazing, it makes me work efficient, effective and more professional

    Pros

    It helps me create a customized program as well as documented the progress for every client, it is also accessible for my clients

    Cons

    Havent found it yet, but if it can track our achievements in exercise would be great, for example my barbell back squat is 5 kg higher and it tracks the progress also it would be great if my client would be able to let me know if they already done the home workout i gave them

    Response from My PT Hub

    Great to hear it's raising the bar for your online coaching!

    If you would like to any help or have any questions please do contact our support team, just pop an email to [email protected] and we will be more than happy to help.

    Shomari-chioke F.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    My PT Hub has amazing marketing

    Reviewed on 2020/04/10

    Pros

    The apps layout is aesthetically pleasing, there are some cool resources within the marketplace that help trainers learn how to scale their business.

    Cons

    The workout programmer deletes workouts and rearranges reps, sets etc. The event streaming feature won't allow you to save activities. When you book sessions with clients, the calendar in the app shows the correct date, the email confirmation sent to me was something different and then the email confirmation sent my client was a completely different date. One booking, three dates. When I asked customer service I was passed from rep to rep until they just stopped responding to me. I was told that my-thug doesn't issue refunds, they also don't issue the service that they advertise. If you are looking to automate your business and scale up. Mypthub will make your experience aggravating and will double your workload. Please save your time and money

    Response from My PT Hub

    I am very sorry to see that you would not recommend mypthub to any other trainer!

    With the workout builder, only if you do not enter a metric it will not save. The event streaming is integrated with other platforms so providing the booking for this so your clients can join in!

    The only time that the event will show incorrectly on the calendar is if they have input their timezone incorrectly, so please do check this.

    I am very sorry to hear that you have experience with mypthub, our support contacts all trainers back in a very short amount of time, you can also book in phone calls and get us on live chat and we will help with anything any trainers needs.

    If there is anything can ever do to help you, Shomari-Chioke, please do get in touch and we will have our head of support give you a call.

    Tiara W.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Easy Programming

    Reviewed on 2021/01/29

    I've trialed it twice and have thoroughly enjoyed it! I have also used it as a client once and...

    I've trialed it twice and have thoroughly enjoyed it! I have also used it as a client once and loved how easy it was to use.

    Pros

    I love how easy it is to program and select exercises for client's workouts. I enjoyed the trial to try and use all the features- I was also trialing another popular software program but I didn't last 2 weeks on it because the layout of this software was easier to navigate!

    It was also really easy to upload and create your own exercises and with a few clicks it was done !

    Cons

    The only con is tracking the workouts given to clients and giving them names to remind yourself what they've already done in your program layout.

    Sometimes the app lags on your phone and can be difficult to navigate but overall it's a pretty good software program.

    Response from My PT Hub

    Thanking you for taking the time to write an in depth review, Tiara!
    If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests.

    https://support.mypthub.net

    Showing 5 reviews of 2 458 Read all reviews

    My PT Hub FAQs

    Below are some frequently asked questions for My PT Hub.

    My PT Hub offers the following pricing plans:

    • Starting from: R 20,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Pricing starts at $20 a month for standard and $49 for premium. Save 25% with an annual subscription costing $180 and $449 respectively. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

    We do not have any information about My PT Hub features

    My PT Hub has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    My PT Hub supports the following languages:

    English

    My PT Hub supports the following devices:

    Android (Mobile), iPhone (Mobile)

    My PT Hub integrates with the following applications:

    Calendar Browser, Facebook, Family Websites, Google Calendar, Squarespace, Wix, iCloud

    My PT Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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