Swept

Operational software for commercial cleaning and janitorial

About Swept

Owning a cleaning company doesn't have to be a constant headache. Swept keeps you informed so you feel confident and in control of your business.

Swept is operational software for commercial cleaning and janitorial businesses. We help you connect with clients and staff, manage employees time, supplies, inspections and issues. Put the focus back on growing your business. Take control, Trust Swept.

Key benefits of Swept

  • Swept helps managers communicate easily with employees and clients in over 100 languages.

  • Location aware check-ins employees cannot check in if they aren't onsite.

  • Custom inspection plans with unlimited inspection points to ensure the quality of their employees’ work is up to standard.

  • Location messages allow any requests sent from a client to be shared with cleaners and managers via a virtual message board, keeping everyone in sync.

  • Checklists can be created to ensure all tasks are being completed.

  • Supply management - never double up on orders again

  • Using metrics, you have at-a-glance information about the status and health of your cleaning locations and cleaners. Track problems reported per location, cleaner schedule variance, inspection information, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    Chinese, English, French, Spanish

    Images

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    Features

    Total features of Swept: 44

    • Alerts / Escalation
    • Alerts/Notifications
    • Appointment Management
    • Asset Tracking
    • Automated Scheduling
    • Bid Management
    • Calendar Management
    • Client Management
    • Contact Database
    • Customer Database
    • Dispatch Management
    • Employee Scheduling
    • Employee Time Tracking
    • Facility Scheduling
    • Historical Reporting
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Job Management
    • Job Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Payroll Management
    • Problem Management
    • Quality Control Management
    • Real Time Data
    • Real-time Updates
    • Recurring Tasks
    • Reminders
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • Scheduling
    • Service History
    • Survey/Poll Management
    • Surveys & Feedback
    • Task Planning
    • Task Scheduling
    • Technician Management
    • Time Tracking
    • Work History
    • Work Order Management

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    Reviews

    Overall rating

    4,5 /5
    (57)
    Value for Money
    4,3/5
    Features
    4/5
    Ease of Use
    4,5/5
    Customer Support
    4,7/5

    Already have Swept?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 57
    Jennifer B.
    Overall rating
    • Industry: Environmental Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Unmatched value for cost

    Reviewed on 2019/05/01

    Swept has been able to solve scheduling, account management, employee management, real-time...

    Swept has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems.

    Pros

    I like the robust features of this software coupled with great ease of use.

    Cons

    occasional delay in real-time features that create a false notification alert

    Nick K.
    Overall rating
    • Industry: Facilities Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Swept rocks

    Reviewed on 2020/06/09

    It’s a very useful tool to our company. Swept as a company is a delight to work with.

    It’s a very useful tool to our company. Swept as a company is a delight to work with.

    Pros

    I like the time tracking and messaging functions as well as the instructions section.

    Cons

    When you type messages you can’t see what you were typing if it is a long message. Makes messaging a little more difficult. I really really wish you guys could add checklists.

    Response from Swept

    Thanks for taking the time to share your feedback Nick! I'm sharing your feedback with our product team and adding your feature request for checklists.

    Jason J.
    Overall rating
    • Industry: Facilities Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Company has lost touch with it's customers

    Reviewed on 2020/06/08

    When we started with them 4 years ago was great but has declined and rapidly over the last year or...

    When we started with them 4 years ago was great but has declined and rapidly over the last year or so. Don't follow up when they say they will and still have an issue with the app.

    Pros

    Ease of use for the end user. Very basic app.

    Cons

    Don't follow up with customers. Focus is not on adding features for customers but adding features to generate more revenue for the company.

    Response from Swept

    Thanks for taking the time to share your feedback. You are a valued member of our community. We hope to hear back from you, we've reached out to connect directly with you.

    Sara B.
    Overall rating
    • Industry: Facilities Services
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    User friendly

    Reviewed on 2020/06/08

    Swept has been affordable and offered time clock solutions as well as inspection reports. Customer...

    Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent. Lots of help tools available online as well.

    Pros

    Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations. Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool. The ability to change the language is nice for messaging.

    Cons

    Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location. Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal. Would be nice to be able to alter job locations in the cleanings reports.

    Donis D.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    User for over one year

    Reviewed on 2020/06/09

    The best thing about the app is about the instant communication you can have with your staff and...

    The best thing about the app is about the instant communication you can have with your staff and clients. It helps to make sure that there are not any misunderstandings.

    Pros

    The best feature for me is the inspection reports. Being able to send reports to customers and staff member at the same time is a time saver. I wasn't expecting for my clients to use the messaging feature, but they actually love the fast responses.

    Cons

    Everything works as it supposed to, but sometimes app will crash. I think that has to do more with not keeping my phone updated.

    Response from Swept

    Donis, thanks for your kind words, its great to hear your clients are using the messaging feature.

    Showing 5 reviews of 57 Read all reviews

    Swept FAQs

    Below are some frequently asked questions for Swept.

    Swept offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Not Available

    Our pricing is based on a monthly subscription based on how many locations you have. No matter which subscription you're on, all of our customers get human customer service and an app the whole team can download.

    We do not have any information about Swept features

    Swept has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Swept supports the following languages:

    Chinese, English, French, Spanish

    Swept supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Swept has

    Swept offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Swept.