Swept Janitorial App

Janitorial Software that Saves You Time and Money

4,5 /5 (57 reviews) Write a Review!

Swept Janitorial App Overview

What is Swept Janitorial App?

Swept makes simple and smart janitorial software designed specifically for the janitorial and commercial cleaning industry. Swept’s mission is to help cleaning companies retain their cleaners and clients by streamlining communication between managers and employees, and give them a competitive advantage. Swept Platform (desktop and mobile) helps proactively address issues on site before they become customer problems.

The solution helps cleaning managers communicate with their staff about issues on site, as well as provide cleaning instructions, track supply requests, and conduct inspections. Swept helps eliminate the most common mistakes that can degrade customer satisfaction by improving communication, regardless of language differences among the team.

The platform enables managers to create and assign cleaners to recurring or one time shifts using the scheduling tool. All users get continuous access to their schedules via mobile app, with all shift changes and updates in real time. Late alerts notify managers if a cleaner has not signed in on time, and automatically sends them a reminder to their mobile device. Cleaners can sign in via mobile app, SMS or IVR (landline) to check into any shift. Time tracking features ensure users that clients receive the service they paid for, with recorded time for each cleaner imported automatically for review or payroll.

Swept helps users identify issues immediately by allowing cleaners to report them to managers in real time via text message or mobile app. Multilingual cleaning instructions enable managers to support cleaners without being onsite. Location messages help teams stay connected, including a virtual message board that makes sure everyone is in sync. Supply tracking features inform managers of what is required and where, facilitating the requesting and replenishing of supplies.

Swept’s messaging features allow clients to communicate with managers via SMS, or using their own account within the mobile app. Once logged in, clients can access the message board to stay up to date on job status, changes, issues, and more. Managers are able to create custom inspection plans with unlimited inspection points, as well as measure performance by rating the quality of each inspection point. All recorded notes can be sent to clients via mobile before the team exits the building.

At Swept, we believe that cleaners add value beyond cleaning and that the most common mistakes that degrade customer satisfaction can easily be avoided with better communication.

Swept Janitorial App Overview

Pricing

Starting from
US$150,00/month

Pricing options

Free Trial
Subscription
Value for money

Swept Janitorial App Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
Chinese (Simplified), English, French, Spanish

Media

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Swept Janitorial App Reviews

Swept Janitorial App Reviews

Overall rating
4,5
/
5
Excellent
32

Very good
21

Average
4

Poor
0

Terrible
0

Value for Money
4,3
Features
4
Ease of Use
4,5
Customer Support
4,7
93% recommended this app
Jennifer B.

Unmatched value for cost

Swept has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems.


Nick K.

Swept rocks

It’s a very useful tool to our company. Swept as a company is a delight to work with.


Jason J.

Company has lost touch with it's customers

When we started with them 4 years ago was great but has declined and rapidly over the last year or so. Don't follow up when they say they will and still have an issue with the app.


Sara B.

User friendly

Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent. Lots of help tools available online as well.


Donis D.

User for over one year

The best thing about the app is about the instant communication you can have with your staff and clients. It helps to make sure that there are not any misunderstandings.


Jennifer B.
Industry: Environmental Services
Company size: 11-50 Employees

Unmatched value for cost

Used Daily for 1+ year
Reviewed on 2019/05/01
Review Source: Capterra

Swept has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems.

Pros

I like the robust features of this software coupled with great ease of use.

Cons

occasional delay in real-time features that create a false notification alert

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nick K.
Industry: Facilities Services
Company size: 2-10 Employees

Swept rocks

Used Daily for 1-5 months
Reviewed on 2020/06/09
Review Source: Capterra

It’s a very useful tool to our company. Swept as a company is a delight to work with.

Pros

I like the time tracking and messaging functions as well as the instructions section.

Cons

When you type messages you can’t see what you were typing if it is a long message. Makes messaging a little more difficult. I really really wish you guys could add checklists.

Response from Swept

Thanks for taking the time to share your feedback Nick! I'm sharing your feedback with our product team and adding your feature request for checklists.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jason J.
Industry: Facilities Services
Company size: 51-200 Employees

Company has lost touch with it's customers

Used Daily for 2+ years
Reviewed on 2020/06/08
Review Source: Capterra

When we started with them 4 years ago was great but has declined and rapidly over the last year or so. Don't follow up when they say they will and still have an issue with the app.

Pros

Ease of use for the end user. Very basic app.

Cons

Don't follow up with customers. Focus is not on adding features for customers but adding features to generate more revenue for the company.

Response from Swept

Thanks for taking the time to share your feedback. You are a valued member of our community. We hope to hear back from you, we've reached out to connect directly with you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Sara B.
Industry: Facilities Services
Company size: 51-200 Employees

User friendly

Used Daily for 1+ year
Reviewed on 2020/06/08
Review Source: Capterra

Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent. Lots of help tools available online as well.

Pros

Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations. Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool. The ability to change the language is nice for messaging.

Cons

Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location. Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal. Would be nice to be able to alter job locations in the cleanings reports.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Donis D.
Industry: Consumer Services
Company size: 2-10 Employees

User for over one year

Used Daily for 1+ year
Reviewed on 2020/06/09
Review Source: Capterra

The best thing about the app is about the instant communication you can have with your staff and clients. It helps to make sure that there are not any misunderstandings.

Pros

The best feature for me is the inspection reports. Being able to send reports to customers and staff member at the same time is a time saver. I wasn't expecting for my clients to use the messaging feature, but they actually love the fast responses.

Cons

Everything works as it supposed to, but sometimes app will crash. I think that has to do more with not keeping my phone updated.

Response from Swept

Donis, thanks for your kind words, its great to hear your clients are using the messaging feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 57 user ratings
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Swept Janitorial App Pricing

Swept Janitorial App Pricing

Starting from
US$150,00/month
Free Trial
Subscription
Value for money
Value for Money
4,3/5
Based on 57 user ratings
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Swept Janitorial App Features

Swept Janitorial App Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 57 user ratings
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Categories

Additional information for Swept Janitorial App

Additional information for Swept Janitorial App

Key features of Swept Janitorial App

  • Anonymous voice & sms feedback
  • Cleaning instructions
  • Client & location messaging
  • Client management
  • Custom inspection plans
  • Custom room signs
  • Dispatch management
  • Email and SMS notifications
  • Enhanced translation
  • Inspection plans
  • Inventory control
  • Job management
  • Late reminders and alerts
  • Mobile access
  • Mobile app, SMS or IVR (landline) check-ins
  • Mobile inspections
  • Multilingual
  • Payroll management
  • Performance measuring
  • Problem reporting
  • Public surveys
  • Real time communication
  • Real-time feedback
  • Real-time updates
  • Record cleaning time
  • Record notes
  • Recurring appointments
  • Scheduling
  • Scheduling & time tracking
  • Service history tracking
  • Supply tracking & requests

Benefits

  • Swept helps managers avoid communication gaps with cleaners that typically lead to dissatisfied clients, while providing additional support to cleaners.

  • Location aware features display the cleaner's GPS location as they sign in using the mobile app to make sure they are physically onsite.

  • Managers can create custom inspection plans with unlimited inspection points to ensure the quality of their employees’ work is up to standard.

  • Location messages allow any requests sent from a client to be shared with cleaners and managers via a virtual message board, keeping everyone in sync.

  • Swept's public surveys and custom room signs allow users to hang location codes and phone numbers in spaces that they would like to collect public feedback from.

  • Swept Janitorial App FAQs

    Swept Janitorial App FAQs

    Below are some frequently asked questions for Swept Janitorial App.

    Q. What type of pricing plans does Swept Janitorial App offer?

    Swept Janitorial App offers the following pricing plans:

    Starting from: US$150,00/month

    Pricing model: Subscription

    Free Trial: Available

    Q. What are the main features of Swept Janitorial App?

    Swept Janitorial App offers the following features:

    • Anonymous voice & sms feedback
    • Cleaning instructions
    • Client & location messaging
    • Client management
    • Custom inspection plans
    • Custom room signs
    • Dispatch management
    • Email and SMS notifications
    • Enhanced translation
    • Inspection plans
    • Inventory control
    • Job management
    • Late reminders and alerts
    • Mobile access
    • Mobile app, SMS or IVR (landline) check-ins
    • Mobile inspections
    • Multilingual
    • Payroll management
    • Performance measuring
    • Problem reporting
    • Public surveys
    • Real time communication
    • Real-time feedback
    • Real-time updates
    • Record cleaning time
    • Record notes
    • Recurring appointments
    • Scheduling
    • Scheduling & time tracking
    • Service history tracking
    • Supply tracking & requests

    Q. Who are the typical users of Swept Janitorial App?

    Swept Janitorial App has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Swept Janitorial App support?

    Swept Janitorial App supports the following languages:

    Chinese (Simplified), English, French, Spanish

    Q. What type of pricing plans does Swept Janitorial App offer?

    Swept Janitorial App has the following pricing plans:

    Subscription

    Q. Does Swept Janitorial App support mobile devices?

    Swept Janitorial App supports the following devices:

    Android, iPhone

    Q. What other apps does Swept Janitorial App integrate with?

    We do not have any information about what integrations Swept Janitorial App has

    Q. What level of support does Swept Janitorial App offer?

    Swept Janitorial App offers the following support options:

    Online Support, Phone Support