Microsoft StaffHub

Microsoft StaffHub

Workforce & schedule management for deskless workers

4.5/5 (15 reviews)

Microsoft StaffHub Overview

Microsoft StaffHub is a cloud-based scheduling and workforce management solution available as part of Microsoft Office 365. The web and native mobile apps are designed for workers who are on their feet or on the move at work, in a range of industries such as hospitality, restaurants, retail, travel, healthcare, manufacturing, construction, agriculture, and more.

Through StaffHub, managers can create and update schedules for their team, giving employees access to their schedule and all shift information through the native iOS and Android apps. Employees can view their upcoming shifts, see who else is working, and request shift swaps with their colleagues directly. When shift swap requests are submitted, they are routed to the other team member involved for their approval, before being sent on to a manager for final approval. Employees can also request time off for vacation or sick days, and track the status of their requests in real time.

StaffHub offers chat functionality, allowing employees and managers to send messages to individuals, small groups, or entire teams. Files, such as employee handbooks, company announcements, news and updates, and more can be uploaded into StaffHub to be shared with employees, and viewed within the mobile app. Admins can also define custom links to direct employees to other sites or resources, such as other enterprise systems or custom business applications.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English and 10 others, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Microsoft StaffHub Reviews

Overall rating
4.5/5
100% positive reviews
8
Excellent
7
Very good
0
Average
0
Poor
0
Terrible

StaffHub - good Version 1 app for scheduling frontline workers, but being discontinued soon

Used Monthly for 6-12 months
Reviewed on 2/16/2019
Review Source: Capterra

Our high school needed a simple scheduling and time clock application for janitorial staff, and StaffHub as part of our Office 365 subscription was primary reason why we chose it. It was easy to setup for our administrative and janitorial staff, and it is somewhat sparse in features and rough around the edges, its basic functionality is acceptable for our frontline workers.

Pros

-Good pricing - comes at no additional cost with Office 365 Education plans - so it can be enabled with a switch in the admin dashboard
-As a part of Office 365, no additional services or authentication mechanisms need to be implemented, it is already part of your organization/tenant
-Excellent apps for iOS and Android. Allows staff to access all documents, schedules, messages, and tasks as assigned by web users
-Allows exporting time clock data to CSV for manipulation - this is a basic but well-designed feature
-Web dashboard is fairly intuitive and easy to use, for administrative staff and scheduling managers

Cons

-The mobile apps are designed for workers to use on their personal devices - there is not a good solution to have a "Kiosk" device where multiple workers can clock in/out, without having to sign in and out of their Office 365 account every time
-Location-restricted clock in/out is very limited in functionality, as this can only be restricted to certain lat-lon coordinates. A geofence with radius would be more effective as different staff may be clocking in/out from different locations
-Location restricted
-While all members of a team are placed in a specific Office 365 group, StaffHub teams cannot be dependent on group membership. It would be helpful to configure "all users in Group X are added to StaffHub Team X" so users can be added to a StaffHub team without entering the StaffHub dashboard

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10

StaffHub allows employers to easily create shifts and schedules for employees

Used Daily for 6-12 months
Reviewed on 9/6/2018
Review Source: Capterra

Pros

Used on either a computer or an app on a phone, StaffHub easily allows employers to schedule their employees in different slots listed out on a calendar. Setting up shifts is super easy and intutive, and on the employee side, you can receieve notifications before your shift to remind yourself as well.
There's also a messaging feature in the apps which allows easy and fast communication, perfect for a large group

Cons

If you have two or more groups at a time that you're a part of on one account, it's confusing at times to switch between the two and view your separate shifts or times. Also, the mobile app is inferior to the website version in my opinion

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Surprisingly useful!

Used Monthly for 6-12 months
Reviewed on 7/3/2018
Review Source: Capterra

What benefits DIDN'T I get from this software? Seriously, it's great.

Pros

I feel like this software came out of nowhere... and for me, it did. Our company recently upgraded our office staff to Microsoft 365, and StaffHub is a part of that suite of software. I had no initial intentions of implementing this software because I honestly did not think it would be useful, but I was pleasantly surprised to learn of the software's robust features. From the iOS app: you can be assigned to multiple "teams," and receive to-do items from your superior within the app. This works great for our industry- we have dozens of events happening in the region and need to effectively communicate the full scope of tasks to our technicians. We have used StaffHub to assign individual tasks to people, which also helps to hold them accountable. You can view your work schedule, send messages to your fellow team members (and members of other teams), and you can even share files. This is great for uploading a client's specific PowerPoint presentation!

Cons

Honestly, I can't think of a single thing I dislike about this software. Perhaps the only thing I would change is I would force more people in our company to use it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Great for staff management and task schedule

Used Daily for 1-5 months
Reviewed on 10/4/2018
Review Source: Capterra

It's good for helping a complete management, especially helps directly manage the part-time staff's shift.

Pros

It's easy to sign up via the Microsoft account. My supervisor recently starts to let everyone using this app. For sure, it helps a lot in arranging the task and clearly shows other coworkers' shift. The layout is clean and simple, which is easy to use. Plus, it also has a "message" function, so all the team members can communicate with each other or in the group chat.

Cons

1. It will be better to see which team member read the task as well as what's the status of the task. In this way, we can find out which team member not check out the to-do assignment yet. 2. You cannot set up some right to different member such as "admin" "team manager" "team member".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

Gets the Job Done!

Used Daily for 6-12 months
Reviewed on 3/2/2019
Review Source: Capterra

Overall I would highly recommend this to any business to keep staff aware of personnel operations.

Pros

Very easy to use. Layout is very straight forward. It even integrates with other programs like Time Clock Plus, to keep track of clocking in and out. It also keeps track of scheduling.

Cons

The Microsoft Teams integration does not work so well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Microsoft StaffHub Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Microsoft StaffHub is available through Office 365 Enterprise K1, E1, E3, E5, and Education subscription plans.

Microsoft StaffHub Features

  • Automatic Notifications
  • Data Import/Export
  • Employee Management
  • Time Off Requests

  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Compliance Management
  • Customizable Branding
  • Customizable Reporting
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for Microsoft StaffHub

Key features of Microsoft StaffHub

  • Automatic notifications
  • CSV schedule export
  • Company announcements
  • Document sharing
  • Group chat
  • Private messaging
  • Request approvals
  • Request status tracking
  • Schedule creation
  • Shared schedules
  • Shift swapping
  • Time off requests
  • Upcoming schedule view
  • Upcoming shift notifications

Benefits

  • Managers can create and update schedules, and employees can view their upcoming shifts, with a notification of how long remains until their current shift ends or their next shift starts.

  • Time off can be requested through the StaffHub apps, for vacations, sick days, or other leave, with managers able to approve or reject requests and employees able to track their requests in real time.

  • Employees can view who else is scheduled to work each day, and request to swap shifts with their colleagues when schedule conflicts occur.

  • Messages can be sent to individual users, small groups, or entire teams by employees or managers.

  • Files can be shared by managers with employees, such as company announcements, updates, employee handbooks, and more, all of which can be viewed on the employee’s mobile device.

  • Microsoft StaffHub FAQs

    Below are some frequently asked questions for Microsoft StaffHub.

    Q. What type of pricing plans does Microsoft StaffHub offer?

    Microsoft StaffHub offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Microsoft StaffHub is available through Office 365 Enterprise K1, E1, E3, E5, and Education subscription plans.

    Q. What are the main features of Microsoft StaffHub?

    Microsoft StaffHub offers the following features:

    • Automatic notifications
    • CSV schedule export
    • Company announcements
    • Document sharing
    • Group chat
    • Private messaging
    • Request approvals
    • Request status tracking
    • Schedule creation
    • Shared schedules
    • Shift swapping
    • Time off requests
    • Upcoming schedule view
    • Upcoming shift notifications

    Q. Who are the typical users of Microsoft StaffHub?

    Microsoft StaffHub has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Microsoft StaffHub support?

    Microsoft StaffHub supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Microsoft StaffHub offer?

    Microsoft StaffHub has the following pricing plans:

    Subscription

    Q. Does Microsoft StaffHub support mobile devices?

    Microsoft StaffHub supports the following devices:

    Android, iPhone

    Q. What other apps does Microsoft StaffHub integrate with?

    Microsoft StaffHub integrates with the following applications:

    Microsoft Office 365

    Q. What level of support does Microsoft StaffHub offer?

    Microsoft StaffHub offers the following support options:

    Knowledge Base, Online Support