PTminder Overview

What is PTminder?

PTminder is a cloud based and mobile ready personal trainer software suitable for online trainers, individual trainers as well as small or mid-sized gyms and training facilities. The solution help institutes to efficiently manage their front-desk operations and administrative activities including such things as member details & registrations, class booking, trainer scheduling, and payments.

With PTminder businesses can schedule and display online classes on a calendar, accessible by both trainers and members. Each member gets a personalized account to keep a track of their booking history, scheduled appointments, trainer communications, making payments and more. Members can then register and book their place for a class as per their convenience and place availability. Training facilities can create and manage a central database of member details. PTminder is capable of recording both offline and online payments allowing facilities to accept membership payments via cash, credit cards or via direct bank transfer.

With PTminder, training facilities can create customizable membership packages to cater different set of audiences. Facilities can also set up an online store to sell these membership packages, special training programs, and training equipment to their members. The solution automatically sends class reminders to both trainers and attendees to reduce no-shows and improve class attendance. Apart from these, the solution is also capable of tracking member's progress through out the entire training session. Business can also generate ad hoc reports for analyzing key trends and monitoring business progress.

PTminder users can also access every detail on their smartphones via downloading PTminder mobile app available for Android and iOS compatible smartphones.

PTminder Overview

Pricing

Starting from
US$36,00/month

Pricing options

Free Trial
Subscription
Value for money

Free 14 day trial. Flexible pricing plans based on Active Clients.


PTminder Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Multi-platform support
PTminder screenshot: Multi-platform support PTminder screenshot: PTminder screenshot: PTminder screenshot: PTminder screenshot: PTminder screenshot:

PTminder Reviews

PTminder Reviews

Overall rating
4,6
/
5
Excellent
126

Very good
73

Average
4

Poor
2

Terrible
1

Value for Money
4,7
Features
4,3
Ease of Use
4,5
Customer Support
4,7
97% recommended this app
Gail B.

Personal Training Management made easy.

Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.


Tim C.

Great software to help Personal Trainers run their business

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.


Verified Reviewer

Online Personal Training Tool

Overall, this is a good option for personal trainers and the like to run their online business and deliver their programs to clients.


Ahmad M.

Terrible Software!


Sarah G.

Great support and communication

We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve.


Gail B.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Personal Training Management made easy.

Used Daily for 6-12 months
Reviewed on 2018/12/04
Review Source: Capterra

Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.

Pros

It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments.

Cons

I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tim C.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Great software to help Personal Trainers run their business

Used Daily for 6-12 months
Reviewed on 2019/08/15
Review Source: Capterra

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

Pros

It's easy to use. Set up is very straightforward. Integration with existing website is also very simple. The ability for clients to book their own sessions (within available slots) is so helpful, and allowing clients to pay online and book into classes or go on a waiting list takes all of the effort out of it. Clients particularly like the email and text reminders.

Cons

The workout planner isn't as advanced as some others, and it's not quite as set up for online personal training (i.e. remote coaching) as some competitors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Health, Wellness & Fitness
Company size: Self Employed

Online Personal Training Tool

Used Other for 6-12 months
Reviewed on 2020/08/31
Review Source: Capterra

Overall, this is a good option for personal trainers and the like to run their online business and deliver their programs to clients.

Pros

This was a great software I tried out for training clients online. What I liked was everything I needed to run my business was all on one app.

Cons

What I liked the least was the cost. I ended up switching to Trainerize as my online personal training tool for the cost and because it is a Canadian based company.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Ahmad M.

Terrible Software!

Used Daily for 1-5 months
Reviewed on 2018/05/09
Review Source: Capterra

Pros

Using the software is easy. The software has the capability of being great if they cannot fix the customer service and keep the software from locking me out and having to constantly reset my password. It's very inconvenient. It's embarrassing and unprofessional.

Cons

The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability. Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone. I heard a baby crying in the background as well as a lot of noise. It was distracting on top of already being frustrated. It was unprofessional and it's not how I want my business. It's embarrassing to have clients in front of me while I'm trying to access my account to schedule them and being told my account was deactivated. I am very disappointed.

Response from PTminder

Hi Ahmad, there was a specific bug in the new Safari browser causing this but we have quickly fixed that up. Our customer service team have already spoken with your company and confirmed it's all working well now. Huge apologies for the inconvenience caused. Please reach out if there is anything further we can assist with, thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sarah G.
Industry: Sports
Company size: 2-10 Employees

Great support and communication

Used Daily for 1+ year
Reviewed on 2020/08/13
Review Source: Capterra

We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve.

Pros

Excellent value for money, 24/7 online support!! regular updates, good value for money. The online support is fantastic.

Cons

Calendar booking is a little clunky and would benefit from a feature that allows bulk actions in the calendar. The transaction and invoice linking could be more streamlined and the option to record outgoing, and incoming communication that you have had with specific clients in their member profile would be beneficial.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 206 user ratings
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PTminder Pricing

PTminder Pricing

Starting from
US$36,00/month
Free Trial
Subscription
Value for money

Free 14 day trial. Flexible pricing plans based on Active Clients.

Free 14 day trial. Flexible pricing plans based on Active Clients.

Value for Money
4,7/5
Based on 206 user ratings
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PTminder Features

PTminder Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,3/5
Based on 206 user ratings
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Categories

Additional information for PTminder

Additional information for PTminder

Key features of PTminder

  • Activity dashboard
  • Appointment scheduling
  • Attendance tracking
  • Automated reminders
  • Class management
  • Client assessment
  • Client management
  • Credit cards and direct debiting
  • Electronic payment processing
  • Exercise library
  • Fitness & wellness plans
  • Generate and view reports
  • Group scheduling
  • Integrate with Stripe, PayPal and more
  • Member details & payment records
  • Multiple trainer accounts
  • Packages & memberships
  • Progress monitoring
  • Time & attendance tracking
  • Track client information
  • Website integration

Benefits

• Provide virtual/online/remote training to your clients with workout and nutrition planning.

• PTminder is specifically made for personal trainers to manage their daily schedules and proactively engage with their clients.

• Training facilities can connect their existing website with PTminder for allowing trainers and members to login into their accounts directly from the website.

• With PTminder, training facilities can set up an online store for selling membership packages and training equipment to their members which can help businesses in generating an additional revenue stream for them.

• With PTminder, training facilities can create additional accounts for their staff and trainers and can also configure data access permission levels for the different set of users.

• Mobile accessibility allows members to track their upcoming schedules, make payments and interact with their trainers even when they are on the go.

PTminder FAQs

PTminder FAQs

Below are some frequently asked questions for PTminder.

Q. What type of pricing plans does PTminder offer?

PTminder offers the following pricing plans:

Starting from: US$36,00/month

Pricing model: Subscription

Free Trial: Available

Free 14 day trial. Flexible pricing plans based on Active Clients.

Q. What are the main features of PTminder?

PTminder offers the following features:

  • Activity dashboard
  • Appointment scheduling
  • Attendance tracking
  • Automated reminders
  • Class management
  • Client assessment
  • Client management
  • Credit cards and direct debiting
  • Electronic payment processing
  • Exercise library
  • Fitness & wellness plans
  • Generate and view reports
  • Group scheduling
  • Integrate with Stripe, PayPal and more
  • Member details & payment records
  • Multiple trainer accounts
  • Packages & memberships
  • Progress monitoring
  • Time & attendance tracking
  • Track client information
  • Website integration

Q. Who are the typical users of PTminder?

PTminder has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does PTminder support?

PTminder supports the following languages:

English

Q. What type of pricing plans does PTminder offer?

PTminder has the following pricing plans:

Subscription

Q. Does PTminder support mobile devices?

PTminder supports the following devices:

Android, iPhone, iPad

Q. What other apps does PTminder integrate with?

PTminder integrates with the following applications:

Google Calendar, Mailchimp, PayPal, Stripe

Q. What level of support does PTminder offer?

PTminder offers the following support options:

Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials