PTminder

PTminder

Web-based personal training business management soltuion

4.6/5 (201 reviews)

PTminder Overview

PTminder is a cloud based and mobile ready personal trainer software suitable for individual trainers as well as small or mid-sized gyms and training facilities. The solution help institutes to efficiently manage their front-desk operations and administrative activities including such things as member details & registrations, class booking, trainer scheduling, and payments.

With PTminder businesses can schedule and display online classes on a calendar, accessible by both trainers and members. Each member gets a personalized account to keep a track of their booking history, scheduled appointments, trainer communications, making payments and more. Members can then register and book their place for a class as per their convenience and place availability. Training facilities can create and manage a central database of member details. PTminder is capable of recording both offline and online payments allowing facilities to accept membership payments via cash, credit cards or via direct bank transfer.

With PTminder, training facilities can create customizable membership packages to cater different set of audiences. Facilities can also set up an online store to sell these membership packages, special training programs, and training equipment to their members. The solution automatically sends class reminders to both trainers and attendees to reduce no-shows and improve class attendance. Apart from these, the solution is also capable of tracking member's progress through out the entire training session. Business can also generate ad hoc reports for analyzing key trends and monitoring business progress.

PTminder users can also access every detail on their smartphones via downloading PTminder mobile app available for Android and iOS compatible smartphones.

Pricing

Starting from
US$36,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

PTminder Reviews

Overall rating
4.6/5
97% positive reviews
124
Excellent
70
Very good
4
Average
2
Poor
1
Terrible
Tim C.

Great software to help Personal Trainers run their business

Used Daily for 6-12 months
Reviewed on 2019/08/15
Review Source: Capterra

It makes running my business so easy in terms of the admin and finances. The system handles it all. I don't have to worry about it. I can log all of my expenses in there as well which helps massively with accounting. Clients book themselves in and can see how many slots they have left from their packages - and just buy more as and when. This means I don't have to worry about any of the administration and can focus solely on giving the best group classes and personal training sessions without the burden of the admin. Clients love it too.

Pros

It's easy to use. Set up is very straightforward. Integration with existing website is also very simple. The ability for clients to book their own sessions (within available slots) is so helpful, and allowing clients to pay online and book into classes or go on a waiting list takes all of the effort out of it. Clients particularly like the email and text reminders.

Cons

The workout planner isn't as advanced as some others, and it's not quite as set up for online personal training (i.e. remote coaching) as some competitors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Olivia B.

Super easy to use, has it all in one for a small business.

Used Daily for 1+ year
Reviewed on 2017/04/07
Review Source: Capterra

I love it because it is easy to use for my small business, has most of the functionalities that I need, makes financial reports very easy to see, and plenty of ways to ensure that there are no errors for example going to Balance of clients allows me to check if I reconciled all sessions correctly and charged correctly. Which helps reduce errors in number. I have also noticed it has improved a lot in the last year, the speed of loading is better and functions work better. Super easy to navigate. Would love to see the monthly membership a little bit cheaper especially as I am a very small business with only 2 trainers at the moment. But overall, very happy, I do all my admin stuff in the program and at this point do not require any additional program to manage all the numbers and clients. Everything is in one place.

Pros

Easy to use.
Has everything that a business needs.
Easy to read financial reports.
Monthly graphs and charts are awesome visual aid of financial position. Love that I can easily jump from monthly to weekly to annually depending what data I want to compare.
Keeps you in check if you are entering numbers correctly, by being able to double check balances and see if all charges and income has been entered correctly.

Cons

Needs to be a little bit cheaper with addition of the new trainers as my trainers only use the diary and client tabs.

Response from PTminder

Thanks Olivia! Please get in touch if you need to add more trainers, we'll sort out a small discount for you :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tine D.

Requested Feedback

Used Daily for 6-12 months
Reviewed on 2017/04/22
Review Source: Capterra

Love the product, defintely wouldn't be able to live without it. I talk to other personal trainers about getting this! easily access calendar from my phone on the go. Love the fact that assessment information is on my phone instantly if I need it and clients can access this through their log in portal. Like the fact that I can have active, lead and past clients. I like how you can see the earnings at a glance per month.

Would like to see in the future:
-booking unavailable time in the diary through the app right now its just sessions/classes.
-payments connection to bank account to reconcile sessions that way
-private notes to be the default for sessions or at least the option rather than workout plan

Have had a few instances where I add a prepaid payment to a client click the send receipt function and it sends that information to a random client. This has happened about 4 times now and have emailed in about it to which I've not had a response from you guys. My clients are pretty cool about this kind of thing but when it involves dollar amounts when clients are on different rates, I have a very hard time trying to explain this to them.

Pros

Easy to book in clients and hold client information
App
Website log in easy
I can manage my classes and clients
Snap shot of how much made Week and Year to date
Hold assessment information in once place

Cons

Private notes not the default in the sessions breakdown
Payment information connection to your bank - have to add each payment manually
Unavaliable time is hard to use (to block own training and so that clients cant book in in that time). Needs to be a 3rd session/class type of action.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Luke A.

A great software still in progress

Used Daily for 2+ years
Reviewed on 2017/04/07
Review Source: Capterra

I had been using PT Minder for 3 years I believe, and rate the software very highly.

It allows me to run my personal training business efficiently and professionally.

Plus points of using this software;

- easy to use, and organise your schedule
- efficient client booking system for classes and sessions
- pretty rounded financial reports and reconciliation aspects, keeping on top of what money you're making.
- good client profiling and information logging

Rooms for improvement;

- the workout planning side of things is pretty much non existent. An api should be used to link with programs such as Trainerize - a more efficient approach to client workout progress.
- links to more payment websites such as gocardless, Expensify, and potentially links to bank accounts to track invoices being received.
- a more aesthetically pleading and branded app - giving info on the classes and services we offer as trainers, therapists etc. Clients can they decide what to book based on this.

A very good software - just needs more integration with other software that is more advanced in other areas.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Tiffany J.

Overall Happy with a few kinks

Used Daily for 1-5 months
Reviewed on 2017/04/13
Review Source: Capterra

I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs.

Pros

ease of use, availability of customer service and willingness to be helpful, value for money

Cons

customer service language barrier (sometimes takes a while to explain the issue), limitations for missed sessions tracking and pausing a membership tracking

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

PTminder Pricing

Starting from
US$36,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Free 14 day trial

PTminder Features

  • Activity Dashboard
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Custom Forms
  • Electronic Payments
  • Recurring Billing
  • Time & Attendance Tracking
  • Website Integration

  • Customer Database
  • Event Scheduling
  • POS
  • Registration Management
  • Reporting & Statistics

Additional information for PTminder

Key features of PTminder

  • Activity dashboard
  • Appointment scheduling
  • Attendance tracking
  • Automated reminders
  • Class management
  • Client assessment
  • Client management
  • Credit cards and direct debiting
  • Electronic payment processing
  • Exercise library
  • Fitness & wellness plans
  • Generate and view reports
  • Group scheduling
  • Integrate with Stripe, PayPal and more
  • Member details & payment records
  • Multiple trainer accounts
  • Packages & memberships
  • Progress monitoring
  • Time & attendance tracking
  • Track client information
  • Website integration

Benefits

• PTminder is specifically made for physical trainers to manage their daily schedules and proactively engage with their clients.

• Training facilities can connect their existing website with PTminder for allowing trainers and members to login into their accounts directly from the website.

• With PTminder, training facilities can set up an online store for selling membership packages and training equipment to their members which can help businesses in generating an additional revenue stream for them.

• With PTminder, training facilities can create unlimited number of accounts for their staff and trainers and can also configure data access permission levels for the different set of users.

• Mobile accessibility allows members to track their upcoming schedules, make payments and interact with their trainers even when they are on the go.

PTminder FAQs

Below are some frequently asked questions for PTminder.

Q. What type of pricing plans does PTminder offer?

PTminder offers the following pricing plans:

Starting from: US$36,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free 14 day trial

Q. What are the main features of PTminder?

PTminder offers the following features:

  • Activity dashboard
  • Appointment scheduling
  • Attendance tracking
  • Automated reminders
  • Class management
  • Client assessment
  • Client management
  • Credit cards and direct debiting
  • Electronic payment processing
  • Exercise library
  • Fitness & wellness plans
  • Generate and view reports
  • Group scheduling
  • Integrate with Stripe, PayPal and more
  • Member details & payment records
  • Multiple trainer accounts
  • Packages & memberships
  • Progress monitoring
  • Time & attendance tracking
  • Track client information
  • Website integration

Q. Who are the typical users of PTminder?

PTminder has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does PTminder support?

PTminder supports the following languages:

English

Q. What type of pricing plans does PTminder offer?

PTminder has the following pricing plans:

Free, Subscription

Q. Does PTminder support mobile devices?

PTminder supports the following devices:

Android, iPhone, iPad

Q. What other apps does PTminder integrate with?

PTminder integrates with the following applications:

Google Calendar, Mailchimp, PayPal, Stripe

Q. What level of support does PTminder offer?

PTminder offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials