Fonteva for Associations

Fonteva for Associations

The Future of Association Software - Built on Salesforce

4.6/5 (69 reviews)

Fonteva for Associations Overview

Fonteva Membership is a cloud-based association management software built on the Salesforce platform that offers enterprises a single and centralized platform from which to manage members, events and committees. Incorporating online fundraising, payment processing and member engagement as well as a built-in eStore and drag-and-drop reporting, Fonteva Membership aims to provide users with a robust yet simple association management solution.

With Fonteva Membership, users can perform member management activities easily with point and click configuration, single screen member interaction visibility and custom reporting. In order to facilitate efficient event management, Fonteva Membership enables users to design branded registration pages, create local events and capture all event data in the central database. From the master database, users can build private online social communities and committees where members can interact and collaborate.

Moreover, Fonteva Membership equips users with an eStore to help create and market items online. The Fonteva Membership eStore can also track non-dues revenue, process payment transactions and store credit card information in a secure wallet ‘vault’. Meanwhile, Fonteva Membership’s revenue management solution handles all debits, credits and refunds and produces revenue reports quickly and conveniently. Further to accounting, users can manage single, recurring and pledge donations in order to create effective fundraising campaigns.

Pricing

Starting from
$175
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, Middle-East and Africa, United Kingdom, United States

Supported Languages


Fonteva for Associations Reviews

Overall rating
4.6/5
96% positive reviews
49
Excellent
17
Very good
2
Average
0
Poor
1
Terrible

Fonteva's latest platform provides major enhancements for association management

Used Daily for 2+ years
Reviewed on 11/10/2016
Review Source: Capterra

The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier!

They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform.

There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use.

There are several benefits for us in moving to Fonteva's product. From a member management perspective, we now have out of the box (and easy) auto renewal options, helping us to hopefully improve on what has historically been an aggressive churn rate on our membership base.

It also has a ton of great features to help us enable our members to get access to our members only information easily, to manage their profiles, to purchase subscriptions and items in an easy store-like setup, and all in a platform that we can trust will work with our Salesforce setup without issue.

You can evaluate a ton of member management platforms, but at the end of the day, I think Fonteva is doing an excellent job of making a robust platform, that continues to improve, and is really taking key member management issues into consideration as they develop their user-friendly platforms.

Pros

The most impressive thing about the MemberNation Platform is that it does an exceptional job of thinking through the business cases you'll encounter as an Association, and then streamlining those processes for you. Once you've completed the initial configuration working with the Fonteva team (special thanks in our case to Dagmar and Sundeep for their work) everything just works. There's a good amount of flexibility in terms of being able to customize and adapt a lot of features right out of the box, which makes our lives so much easier!

They also have a great documentation center and training videos already created, which makes it easy for staff to get up to speed on the platform.

Cons

There's really not much to dislike. The only thing that I'd recommend for folks, is to take advantage of the training they provide, and to make sure there is a member of your team truly taking responsibility for owning the project. As with anything, if there's no one from your team really invested in making sure the platform will be a success, it won't matter what software solution you use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

A solid Salesforce based AMS

Used Daily for 6-12 months
Reviewed on 12/12/2018
Review Source: Capterra

I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run.

Pros

The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva.

Cons

Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fonteva for Associations that want to use Salesforce

Used Daily for 2+ years
Reviewed on 10/25/2018
Review Source: Capterra

Using an AMS based on SFDC allows us to integration much more easily with other vendors and systems. A huge win for our association

Pros

Our association has been using SFDC for about two years and we tried to integrate our old AMS with limited success. It made sense for us to move to a SFDC based AMS and now our AMS and SFDC data share the same database so no integration necessary! I highly recommend moving to Fonteva

Cons

We now have less control over our AMS as we are at the mercy of SFDC but the advantages outweigh the cons

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Top Notch Association Management Software

Used Daily for 1-5 months
Reviewed on 8/16/2018
Review Source: Capterra

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product.

1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable.

2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer.

3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient.

I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Product meets our business needs with out of the box functionality

Used Daily for 6-12 months
Reviewed on 6/2/2017
Review Source: Capterra

Great app built on Salesforce. Streamlined manual processes.

Pros

MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually.

The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN.

Cons

Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fonteva for Associations Pricing

Starting from
$175
Pricing options
Free Trial
Subscription
Value for money

To receive accurate pricing information, contact MemberNation directly.

501 (c)(3) organizations qualify for discounts on the cost of their license.

Fonteva for Associations Features

  • API
  • Customizable Branding
  • Drag & Drop Interface
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics

  • A/B Testing
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Third Party Integration

Additional information for Fonteva for Associations

Key features of Fonteva for Associations

  • Accounting management
  • Activity monitoring
  • Activity tracking
  • Ad hoc reporting
  • Automated scheduling
  • CRM
  • Central database
  • Chapters, Committees, Groups
  • Collaborative workspace
  • Communication management
  • Configuration management
  • Customizable branding
  • Customizable reporting
  • Developer Platform
  • Drag & drop interface
  • Electronic payments
  • Event calendar
  • Event scheduling
  • Financial management
  • Full Revenue Accounting
  • Group forums
  • Meeting & Event Management
  • Member Management
  • Member forums
  • Message board
  • Microsites
  • Multi-currency
  • Online Fundraising
  • Online forums
  • Partial payments
  • Permission management
  • Private Online Communities
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Registration management
  • Reporting & statistics
  • Reports & Dashboards
  • Revenue management
  • Secure data storage
  • Tracking features
  • User activity monitoring
  • eCommerce
  • eCommerce management

Benefits

  • Agile Innovation: A true cloud solution, your organization will have software that’s always up to date. All maintenance, support, and three free upgrades a year included.

  • Unprecedented flexibility and ease of use: Drag-and-drop reporting, built-in dashboards, and extensive system configuration options to make the solution fit your organization. At last, a software your members and staff will love to use.

  • Scalable Platform: Built on the Salesforce cloud, the #1CRM in the world, MemberNation will grow along with your expanding organization. Access to over 2,900 business-ready applications available to meet your unique needs.

  • Global-ready: Multi-currency and multi-lingual out of the box. Over 90 payment gateways supported.

  • Lower Total Cost of Ownership: Stop paying to maintain obsolete technology. No more costly and resource-intensive upgrades just to stay current with 25-year old, outdated software.

  • Fonteva for Associations FAQs

    Below are some frequently asked questions for Fonteva for Associations.

    Q. What type of pricing plans does Fonteva for Associations offer?

    Fonteva for Associations offers the following pricing plans:

    Starting from: $175

    Pricing model: Subscription

    Free Trial: Not Available

    To receive accurate pricing information, contact MemberNation directly.

    501 (c)(3) organizations qualify for discounts on the cost of their license.

    Q. What are the main features of Fonteva for Associations?

    Fonteva for Associations offers the following features:

    • Accounting management
    • Activity monitoring
    • Activity tracking
    • Ad hoc reporting
    • Automated scheduling
    • CRM
    • Central database
    • Chapters, Committees, Groups
    • Collaborative workspace
    • Communication management
    • Configuration management
    • Customizable branding
    • Customizable reporting
    • Developer Platform
    • Drag & drop interface
    • Electronic payments
    • Event calendar
    • Event scheduling
    • Financial management
    • Full Revenue Accounting
    • Group forums
    • Meeting & Event Management
    • Member Management
    • Member forums
    • Message board
    • Microsites
    • Multi-currency
    • Online Fundraising
    • Online forums
    • Partial payments
    • Permission management
    • Private Online Communities
    • Real time analytics
    • Real time data
    • Real time monitoring
    • Real time notifications
    • Real time reporting
    • Real time updates
    • Registration management
    • Reporting & statistics
    • Reports & Dashboards
    • Revenue management
    • Secure data storage
    • Tracking features
    • User activity monitoring
    • eCommerce
    • eCommerce management

    Q. Who are the typical users of Fonteva for Associations?

    Fonteva for Associations has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Fonteva for Associations support?

    We do not have any information about what languages Fonteva for Associations supports

    Q. What type of pricing plans does Fonteva for Associations offer?

    Fonteva for Associations has the following pricing plans:

    Subscription

    Q. Does Fonteva for Associations support mobile devices?

    We do not have any information about what devices Fonteva for Associations supports

    Q. What other apps does Fonteva for Associations integrate with?

    Fonteva for Associations integrates with the following applications:

    Salesforce Sales Cloud

    Q. What level of support does Fonteva for Associations offer?

    Fonteva for Associations offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials