WellSky Personal Care

4.4 (269)
Write a Review!
All-in-one home health care platform with modular features

About WellSky Personal Care

WellSky Personal Care (formerly known as ClearCare) is an all-in-one online software solution for supporting the operations of healthcare agencies providing private home-based care. The system spans every area of service demand across business growth, caregiver management, care delivery and operational optimization with a number of integrated features. These include intuitive shift scheduling capabilities, built-in telephony and two-way caregiver communications, marketing tools and more. Reach more referral sources with Customer Relationship Management (CRM) for tracking community contacts and activities, along with hospital re-admission rates and conditions. A caregiver marketplace aids the hiring process with a database of local community care staff, while HR support includes applicant tracking for capturing keen candidates via website signup and integrated employment screening for running the necessary background checks.

In terms of staff assistance, a caregiver portal provides remote online access to key features for field support. The ability to view shift details and mobile care plans while on-the-go is joined by GPS-enabled clocking in and real time scheduling updates. Caregiver safety is covered with a safety dashboard for managing injury claims and training, before additional HR modules add tools for billing, payroll, overtime, tax credits and payment processing – all made highly visible thanks to rich custom reporting options.


Key benefits of WellSky Personal Care

  • WellSky Personal Care promises a complete, modular solution providing web-based features for managing business and caregiving service deployment for home healthcare agencies of all sizes.
  • Grow agency business with CRM support for centralizing community contacts and tracking referral sources or hospital readmissions, while accessing rich marketing tools for converting online leads.
  • Manage staffing more efficiently with the caregiver marketplace for sourcing suitable local candidates, leveraging applicant tracking tools to streamline the hiring process and conduct background screening.
  • Care delivery is assisted with an online caregiver portal for remote access to core shift support tools, while safety management tracks injury claims and integrated smart telephony logs visits or voice notes.
  • Operational modules include billing, invoicing and payroll compatible with Quickbooks, plus overtime tracking, ACA compliance tools and over 30 report types with dashboard-based visualizations.

  • Images

    WellSky Personal Care Software - WellSky Personal Care dashboard
    WellSky Personal Care Software - WellSky Personal Care family room
    WellSky Personal Care Software - WellSky Personal Care mobile app clock out
    WellSky Personal Care Software - WellSky Personal Care payroll
    WellSky Personal Care Software - WellSky Personal Care scheduling
    View 7 more
    WellSky Personal Care video
    WellSky Personal Care video
    WellSky Personal Care Software - WellSky Personal Care dashboard
    WellSky Personal Care Software - WellSky Personal Care family room
    WellSky Personal Care Software - WellSky Personal Care mobile app clock out
    WellSky Personal Care Software - WellSky Personal Care payroll
    WellSky Personal Care Software - WellSky Personal Care scheduling

    Not sure about WellSky Personal Care? Compare with a popular alternative

    WellSky Personal Care

    4.4 (269)
    VS.

    Starting Price

    US$12.00
    US$29.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    12
    99

    Integrations

    1
    3

    Ease of Use

    4.5 (269)
    4.5 (126)

    Value for Money

    4.0 (269)
    4.7 (126)

    Customer Service

    4.3 (269)
    4.8 (126)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    BOSSDesk

    4.7
    #1 Alternative to WellSky Personal Care
    BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and...

    HomeSolutions.NET

    3.7
    #2 Alternative to WellSky Personal Care
    HomeSolutions.NET is a cloud-based electronic medical record (EMR) solution designed to help home health agencies and...

    eRSP

    4.1
    #3 Alternative to WellSky Personal Care
    eRSP is a cloud-based medical scheduling solution, which helps small to large healthcare organizations manage client...

    AxisCare

    4.6
    #4 Alternative to WellSky Personal Care
    AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed...

    Reviews

    Overall rating

    4.4 /5
    (269)
    Value for Money
    4.0/5
    Features
    4.2/5
    Ease of Use
    4.5/5
    Customer Support
    4.3/5

    Already have WellSky Personal Care?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 269
    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Main Dashboard

    Reviewed on 2018/11/19

    They have gotten better with Help desk access and I truly appreciate it.

    They have gotten better with Help desk access and I truly appreciate it.

    Pros

    I like the user friendly atmosphere and find it very easy to use. I like how everything provides an explanation via tutorial.

    Cons

    I don't like the frequent glitches that take place and the easy mistakes that can take place.

    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Clearecare is very useful software.

    Reviewed on 2018/05/29

    Pros

    The scheduling system is great. It certainly helps a business maintain organization. I appreciate all the tracking capabilities

    Cons

    The customer service is poor. Anytime you message them you generally get a pre written response that is not helpful and nothing changes.

    Jennifer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    I can't believe you aren't better prepared for the transition to evv requirements

    Reviewed on 2023/03/25

    The clocking in should be attached to the documentation separately.

    The clocking in should be attached to the documentation separately.

    Pros

    The saving so you don't have to do everything from scratch with really repetitive paperwork.

    Cons

    The spots where you can't save and the evv new signature clocking in is terrible.

    Racquel
    Racquel
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    How ClearCare has improved our business.

    Reviewed on 2015/02/24

    We chose Clearcare because we needed an integrated scheduling, billing and payroll software then...

    We chose Clearcare because we needed an integrated scheduling, billing and payroll software then found that it also enables us to track talent management and compliance for state and federal licensing regulations with our employees as well. We then discovered that Clearcare doubles as CRM software as well and allows us to track potential clients, WOW!
    While onboarding is always difficult and overwhelming when switching providers, the customer service representative was immensely helpful (and patient with our learning curve) through multiple tutorials and implementation with all of our employees.
    While we experienced some bumps in the road, as any company does, the customer service team has always been prompt to answer questions, research any issues or special requests that we might have and overall helpful to ensure that we have a smooth experience, which is so important when you provide services to an entire state!
    By enabling our business to integrate the plan of care for clients with their scheduling and all necessary documentation, as well as track all potential leads, our business has grown 300%. This saves our office staff countless hours and saves us the cost of separate CRM software. Clearcare is like having a full time employee to manage documentation and compliance, only we don't have to provide an office for them!
    Thanks Clearcare, now we can spend more time focusing on business growth and quality care and less time searching for lost paperwork!

    david
    david
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    We have been using Clear Care On line for about 4 years now. We love the ease of use and...

    Reviewed on 2016/03/23

    We have been using Clear Care On Line for about four years and love the benefits it provides. We...

    We have been using Clear Care On Line for about four years and love the benefits it provides. We did look at many different options for scheduling and tracking billing, payroll and many other areas. What is great about the Clear Care system is that it covers all of the areas we were looking at filling needs for, all in one place. There was a time when we thought to look at other systems to make sure we were getting the most bang for our buck. After looking at and trying other systems we found Clear Care to be far and above the easiest, most efficient, most complete system out of all that we tried. The color coding is perfect in helping to tell a story of what is going on in our business at a glance any time of the day or night. We now have over 200 clients and 270 employees. If not for Clear Care I'm not sure how we would handle all that we do. It actually takes the place of 1 1/2 employees for us.

    I am very impressed with the consistent emphasis on improving and adding to an already great product. On different occasions we have seen different needs that the system might be able to help us with if certain tweaks were added. Clear Care took these suggestions and implemented them into their system. They listened!

    I do and would continue to highly recommend the Clear Care system to anyone that is in need of something like this.

    Showing 5 reviews of 269 Read all reviews

    WellSky Personal Care FAQs

    Below are some frequently asked questions for WellSky Personal Care.

    WellSky Personal Care offers the following pricing plans:

    • Starting from: US$12.00
    • Free Trial: Not Available

    Base rate is determined by the total number of active clients per month. No additional cost for onboarding or for the use of the telephony or mobile app. Contact WellSky for full details and a quote.

    WellSky Personal Care has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    WellSky Personal Care supports the following languages:

    English

    WellSky Personal Care supports the following devices:

    WellSky Personal Care integrates with the following applications:

    QuickBooks Online Advanced

    WellSky Personal Care offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for WellSky Personal Care.