WellSky Personal Care

WellSky Personal Care
About WellSky Personal Care
WellSky Personal Care (formerly known as ClearCare) is an all-in-one online software solution for supporting the operations of healthcare agencies providing private home-based care. The system spans every area of service demand across business growth, caregiver management, care delivery and operational optimization with a number of integrated features. These include intuitive shift scheduling capabilities, built-in telephony and two-way caregiver communications, marketing tools and more. Reach more referral sources with Customer Relationship Management (CRM) for tracking community contacts and activities, along with hospital re-admission rates and conditions. A caregiver marketplace aids the hiring process with a database of local community care staff, while HR support includes applicant tracking for capturing keen candidates via website signup and integrated employment screening for running the necessary background checks.
In terms of staff assistance, a caregiver portal provides remote online access to key features for field support. The ability to view shift details and mobile care plans while on-the-go is joined by GPS-enabled clocking in and real time scheduling updates. Caregiver safety is covered with a safety dashboard for managing injury claims and training, before additional HR modules add tools for billing, payroll, overtime, tax credits and payment processing – all made highly visible thanks to rich custom reporting options.
Key benefits of WellSky Personal Care
Images





Not sure about WellSky Personal Care?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
BOSSDesk

HomeSolutions.NET

eRSP

AxisCare

Reviews
Already have WellSky Personal Care?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Main Dashboard
Reviewed on 2018/11/19
They have gotten better with Help desk access and I truly appreciate it.
They have gotten better with Help desk access and I truly appreciate it.
Pros
I like the user friendly atmosphere and find it very easy to use. I like how everything provides an explanation via tutorial.
Cons
I don't like the frequent glitches that take place and the easy mistakes that can take place.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Clearecare is very useful software.
Reviewed on 2018/05/29
Pros
The scheduling system is great. It certainly helps a business maintain organization. I appreciate all the tracking capabilities
Cons
The customer service is poor. Anytime you message them you generally get a pre written response that is not helpful and nothing changes.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
I can't believe you aren't better prepared for the transition to evv requirements
Reviewed on 2023/03/25
The clocking in should be attached to the documentation separately.
The clocking in should be attached to the documentation separately.
Pros
The saving so you don't have to do everything from scratch with really repetitive paperwork.
Cons
The spots where you can't save and the evv new signature clocking in is terrible.

-
Review Source
Overall rating
- Ease of Use
- Customer Support
How ClearCare has improved our business.
Reviewed on 2015/02/24
We chose Clearcare because we needed an integrated scheduling, billing and payroll software then...
We chose Clearcare because we needed an integrated scheduling, billing and payroll software then found that it also enables us to track talent management and compliance for state and federal licensing regulations with our employees as well. We then discovered that Clearcare doubles as CRM software as well and allows us to track potential clients, WOW!
While onboarding is always difficult and overwhelming when switching providers, the customer service representative was immensely helpful (and patient with our learning curve) through multiple tutorials and implementation with all of our employees.
While we experienced some bumps in the road, as any company does, the customer service team has always been prompt to answer questions, research any issues or special requests that we might have and overall helpful to ensure that we have a smooth experience, which is so important when you provide services to an entire state!
By enabling our business to integrate the plan of care for clients with their scheduling and all necessary documentation, as well as track all potential leads, our business has grown 300%. This saves our office staff countless hours and saves us the cost of separate CRM software. Clearcare is like having a full time employee to manage documentation and compliance, only we don't have to provide an office for them!
Thanks Clearcare, now we can spend more time focusing on business growth and quality care and less time searching for lost paperwork!

-
Review Source
Overall rating
- Ease of Use
- Customer Support
We have been using Clear Care On line for about 4 years now. We love the ease of use and...
Reviewed on 2016/03/23
We have been using Clear Care On Line for about four years and love the benefits it provides. We...
We have been using Clear Care On Line for about four years and love the benefits it provides. We did look at many different options for scheduling and tracking billing, payroll and many other areas. What is great about the Clear Care system is that it covers all of the areas we were looking at filling needs for, all in one place. There was a time when we thought to look at other systems to make sure we were getting the most bang for our buck. After looking at and trying other systems we found Clear Care to be far and above the easiest, most efficient, most complete system out of all that we tried. The color coding is perfect in helping to tell a story of what is going on in our business at a glance any time of the day or night. We now have over 200 clients and 270 employees. If not for Clear Care I'm not sure how we would handle all that we do. It actually takes the place of 1 1/2 employees for us.
I am very impressed with the consistent emphasis on improving and adding to an already great product. On different occasions we have seen different needs that the system might be able to help us with if certain tweaks were added. Clear Care took these suggestions and implemented them into their system. They listened!
I do and would continue to highly recommend the Clear Care system to anyone that is in need of something like this.
WellSky Personal Care FAQs
Below are some frequently asked questions for WellSky Personal Care.Q. What type of pricing plans does WellSky Personal Care offer?
WellSky Personal Care offers the following pricing plans:
- Starting from: US$12.00
- Free Trial: Not Available
Base rate is determined by the total number of active clients per month. No additional cost for onboarding or for the use of the telephony or mobile app. Contact WellSky for full details and a quote.
Q. Who are the typical users of WellSky Personal Care?
WellSky Personal Care has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WellSky Personal Care support?
WellSky Personal Care supports the following languages:
English
Q. Does WellSky Personal Care support mobile devices?
WellSky Personal Care supports the following devices:
Q. What other apps does WellSky Personal Care integrate with?
WellSky Personal Care integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does WellSky Personal Care offer?
WellSky Personal Care offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
See all software categories found for WellSky Personal Care.