About Bookwhen

Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.

With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails.

Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.

Pricing starting from:

€9,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Bookwhen

  • Bookwhen affords customers the flexibility to book multiple tickets in one booking session.

  • Users can create custom schedule pages, enabling users to list upcoming events or available slots simply and clearly.

  • Bookwhen supports online waiting lists, allowing users to manage available spaces and tickets effectively and fairly.

  • Bookwhen offers a responsive design, scaling successfully for use on mobiles and tablets.

  • Bookwhen facilitates online and offline payments, integrating easily with payment gateways such as PayPal, Stripe and WorldPay.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom

    Supported Languages

    Dutch, English, French, German, Hungarian and 4 others, Italian, Polish, Spanish, Swedish

    Pricing starting from:

    €9,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Access single event pages
    View event details on mobile or tablet devices
    Attach documents and details to public schedule pages
    Offer discounts or promotions
    Book multiple classes
    View 6 more
    Bookwhen screenshot: Access single event pages Bookwhen screenshot: View event details on mobile or tablet devices Bookwhen screenshot: Attach documents and details to public schedule pages Bookwhen screenshot: Offer discounts or promotions Bookwhen screenshot: Book multiple classes

    Features

    Total features of Bookwhen: 69

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Activities Booking
    • Activity Dashboard
    • Activity Management
    • Alerts/Notifications
    • Applications Management
    • Appointment Scheduling
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Automated Scheduling
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Class Registration
    • Class Scheduling
    • Commission Calculations
    • Commission Management
    • Contact Management
    • Credit Card Processing
    • Customer Data Management
    • Customizable Fields
    • Customizable Forms
    • Design Management
    • Discount Management
    • Document Storage
    • Email Invitations & Reminders
    • Email Management
    • Event Calendar
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • File Management
    • Forms Management
    • Group Registration
    • Group Reservations
    • Group Scheduling
    • Historical Reporting
    • Multi-Language
    • Multi-Location
    • Offline Access
    • Online Booking
    • Online Registration
    • Online Ticketing
    • Onsite Registration
    • Payment Processing
    • Promotions Management
    • Rate Management
    • Registration Management
    • Reminders
    • Reporting/Analytics
    • Reservations Management
    • Role-Based Permissions
    • Search/Filter
    • Secure Data Storage
    • Self Check-in/Check-out
    • Shopping Cart
    • Support Ticket Management
    • Third Party Booking
    • Third Party Integrations
    • Ticketing
    • User Management
    • Website Integration
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,8 /5
    (125)
    Value for Money
    4,9/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    4,9/5

    Already have Bookwhen?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 125
    Carl B.
    Overall rating
    • Industry: Education Management
    • Company size: 1 001-5 000 Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A truly 5-star Booking System *****

    Reviewed on 2018/03/16

    We ran a successful Parents' Evening that was supported by an excellent product.

    We ran a successful Parents' Evening that was supported by an excellent product.

    Pros

    The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price).

    We have managed to run our parents' evening event for a College in Central London at what quite frankly is an unbeatable price compared to other solutions out there. Parents making the booking commented that it was easy to book and administrators explained that it had saved them hours of work collating bookings. It also allowed us to take bookings right up until the last minute. It literally took 5 minutes to export our bookings to tell the teachers who was coming to their session.

    However, the best thing is not the software, don't get me wrong the software is great but it is the service and support that makes this the product of choice.

    Thank you for your support and a great product.

    Response from Bookwhen

    Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)

    Kat N.
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome solution to class tickets with good support & very good pricing

    Reviewed on 2021/02/23

    I am so delighted every day we found Bookwhen. We were using Mindbody before and paying over £200...

    I am so delighted every day we found Bookwhen. We were using Mindbody before and paying over £200 month, now we are paying £23 a month for a better less complicated booking system. It's so easy to upload courses, add extra dates etc.
    The support is very good and fast email response, they even offer to call me when I'm really stuck

    Pros

    The class passes is a great system, enabling students to bulk buy then use up as they go. The discount codes are good. the schedule is so easy to link up to our website. I LOVE that students can easily see how many spaces are left on a course

    Cons

    The only thing I struggle with is the discount codes have to be either for tickets or class passes, I wish they could be used on either. It also doesn't have gift cards facility but actually this is fine because we use GiftUP, a separate app widget on our site to sell the cards, then as people buy them we add the generated code into Bookwhen as a discount code

    Bradley M.
    Overall rating
    • Industry: Sports
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Helped for a good period of time

    Reviewed on 2018/11/27

    Pros

    Simple and works well on a laptop and mobile devices.

    Cons

    Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

    Response from Bookwhen

    Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

    Claire B.
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great functionality

    Reviewed on 2021/02/08

    Pros

    I love how they have thought of everything I might need, and even included things that I didn't realise that I needed - like the waiting list with a time limit.
    I tried another booking site and it didn't have anything close to the functionality of Bookwhen.
    I soon learnt my way around and found it very easy to use and really could not be running my business without it now. It has taken away so much of my stress.

    Cons

    I haven't found anything yet that I don't like.

    Andrea O.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for a small business!

    Reviewed on 2019/11/10

    My overall experience is positive. Bookings have increased, admin time has decreased and the chat...

    My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.

    Pros

    For me the greatest advantage is that it has given me more time. Doing all the bookings myself and the emails back and forth and trying to workout payment methods was very time consuming. Now I receive fewer emails to respond to with most customers just booking on and choosing to pay online. I feel that bookings have also increased since having the BookWhen system.

    Cons

    I'm not very good with using technology and it's taken me a bit of time to get my head around how to set up the BookWhen features and use them. I find that for me it's often a lot of trial and error. However, I do frequently go to the support section to read the articles which are most often quite helpful.
    I do wish that the forms section was more sophisticated. I tried using attachments for my forms - however customers rarely print them off and bring them to class. Paper forms is something I'd really like to get rid of.

    Response from Bookwhen

    Hi Andrea, thank you so much for leaving us such an honest review! It's nice to learn you've got less admin and more bookings since using Bookwhen :-) We're sorry to hear it took you a while to get up to speed - do make the most of our support team, as we're always happy to help out! Regarding your forms, we'd love to chat further to see if it would be a possibility to recreate your form file as booking fields instead. Please do get in touch if this is still an issue. Best wishes, Jenny

    Showing 5 reviews of 125 Read all reviews

    Bookwhen FAQs

    Below are some frequently asked questions for Bookwhen.

    Bookwhen offers the following pricing plans:

    • Starting from: €9,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page. Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages. Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages. Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages. Annual subscriptions receive a two-month discount. Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.

    We do not have any information about Bookwhen features

    Bookwhen has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Bookwhen supports the following languages:

    Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish

    Bookwhen supports the following devices:

    Bookwhen integrates with the following applications:

    Google Analytics, PayPal, Stripe, Worldpay

    Bookwhen offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Bookwhen.