BindHQ

Agency Management Simplified

4,3 /5 (12 reviews) Write a Review!

BindHQ Overview

What is BindHQ?

BindHQ is a SaaS technology provider focused on building and delivering the software, tools, products and insights required to supercharge the performance of MGAs, MGUs & Wholesalers.

As an all-in-one cloud-based solution, BindHQ enables its users to work any time, anywhere, and on any device, and provides configurable and intuitive business workflows that reflect how specialty insurance intermediaries need to conduct business in the 21st century. With a robust reporting capability, fully integrated accounting and compliance modules, and modern user interface designed for simplicity, BindHQ empowers agency owners to transform the way they do business.

BindHQ platform currently processes over $400 million in transactions each year for some of North America's fastest growing insurance wholesale intermediaries.

BindHQ Overview

Pricing

Starting from
US$300,00/month

Pricing options

Free Trial
Subscription
Value for money

BindHQ pricing is tiered to suit your needs - based on the number of users within your firm - you can easily flex up and flex down the tiers depending on the features that you decide.

Check out our pricing plan at bindhq.com/pricing


BindHQ Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Available on any device with an internet connection
Users can view company-wide information, revenue, and alerts on their dashboard
A range of reports can be generated in BindHQ
Email integration allows users to access their inbox from within BindHQ
BindHQ automatically generates audit trails from the activity on each uploaded file
Reports can be generated to compare revenue to forecasts
BindHQ screenshot: Available on any device with an internet connection BindHQ screenshot: Users can view company-wide information, revenue, and alerts on their dashboard BindHQ screenshot: A range of reports can be generated in BindHQ BindHQ screenshot: Email integration allows users to access their inbox from within BindHQ BindHQ screenshot: BindHQ automatically generates audit trails from the activity on each uploaded file BindHQ screenshot: Reports can be generated to compare revenue to forecasts

BindHQ Reviews

BindHQ Reviews

Overall rating
4,3
/
5
Excellent
6

Very good
5

Average
0

Poor
1

Terrible
0

Value for Money
4,4
Features
4,2
Ease of Use
4,5
Customer Support
4,7
92% recommended this app
Michael H.

BindHQ - Accounting Perspective - Every Accountant's Dream

Overall, as BindHQ matures, more and more features for the accounting side are being implemented which has tremendously opened up time for additional tasks. I look forward to seeing how BHQ grows!


Nikki T.

User Friendly Layout and Functions

Training new employees on how to utilize BindHQ is so easy that it allows time for our company to focus on industry training without the hassle of learning a clunky, complicated system. People who have worked with other systems in the industry are always awe-struck at the simplicity of processes within BindHQ. BindHQ makes it easy to focus on binding business and growing our company without worrying about our technology slowing us down.


Jay L.

Potentially Great, But...

It does so much for the user, which is also vital when learning complex processing. My particular station is on a platform (right word?) that is in need of upgrading / updating and, as such, I am running into mechanical problems, but I assume a fix is coming.


Liliana O.

Overall Satisfaction

I really enjoy using BHQ and it is very user friendly. The customer service team is always ready to help whenever needed that's a huge plus.


Caleb W.

The Next Evolution of Insurance Software

overall it has been a very positive experience. It has evolved over the years to our growing needs. Very easy to train people on, very easy to use.


Michael H.
Industry: Insurance
Company size: 51-200 Employees

BindHQ - Accounting Perspective - Every Accountant's Dream

Used Daily for 2+ years
Reviewed on 2020/03/16
Review Source: Capterra

Overall, as BindHQ matures, more and more features for the accounting side are being implemented which has tremendously opened up time for additional tasks. I look forward to seeing how BHQ grows!

Pros

The product has been effective to use from a back-end accounting perspective, especially in regards to accounts payable. The product is friendly for the end-user and pulling reports for analysis, bank reconciliations, & etc is easy as pie. Viewing bills/payments per vendor, agency, or carrier is simple as searching for the respective profile. Issuing checks through the system is a very straightforward process and cuts down on any handwritten checks!

Cons

Additional training/tutorial options would be handy, particularly if easily accessible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nikki T.
Industry: Insurance
Company size: 51-200 Employees

User Friendly Layout and Functions

Used Daily for 2+ years
Reviewed on 2020/08/14
Review Source: Capterra

Training new employees on how to utilize BindHQ is so easy that it allows time for our company to focus on industry training without the hassle of learning a clunky, complicated system. People who have worked with other systems in the industry are always awe-struck at the simplicity of processes within BindHQ. BindHQ makes it easy to focus on binding business and growing our company without worrying about our technology slowing us down.

Pros

The modern look and layout for BindHQ is not only aesthetically pleasing, but it also makes using it and training people to use it a breeze. Another plus is that since it is web-based, you can easily jump online from anywhere. No need to worry about downloading special software, accessing VPNs, or signing into virtual desktops. Each process used in the production environment is very straightforward and easy to complete.

Cons

The file management portion could be refined a bit. Adding folders where you could store information based on what a document or email chain is related to - marketing, general, binding docs, etc - would make file navigation much easier. Large files can sometimes appear overwhelming if any of the users are not diligent with labeling each individual document and email.

Response from Owsy

Nikki, thanks for your feedback. We note your concerns about the document management. Our product team has place to significantly increase the functionality of this part of the BindhQ solution in the next few months. Sta tuned!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jay L.
Industry: Insurance
Company size: 51-200 Employees

Potentially Great, But...

Used Daily for 6-12 months
Reviewed on 2020/08/13
Review Source: Capterra

It does so much for the user, which is also vital when learning complex processing. My particular station is on a platform (right word?) that is in need of upgrading / updating and, as such, I am running into mechanical problems, but I assume a fix is coming.

Pros

Very intuitive, as it sees the processing part of wholesale insurance through the user's eyes quite nicely. I am not sure what is standard and what is part of an adaptation for our industry but it has some vital "bail-out" features, which are often needed in industries with such staggering transactional volume (such as "un-processing something just done, for which a key change must be made immediately).

Cons

It is sometimes hard to find things and / or how to do things...perhaps more "hover" instructions, for which moving the mouse around will cause a small box to display with an instruction about procedure, content for the field where the hovering is being done, or a warning before a final button is pushed.

Response from Owsy

Leon, thanks for the review - we're disappointed to only get a two star review overall but we take all our customer feedback seriously. We're planning on migrating you onto the latest version of BindHQ in the next two weeks. We hope you will be delighted by the enhanced functionality.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Liliana O.
Industry: Insurance
Company size: 201-500 Employees

Overall Satisfaction

Used Daily for 1+ year
Reviewed on 2020/08/17
Review Source: Capterra

I really enjoy using BHQ and it is very user friendly. The customer service team is always ready to help whenever needed that's a huge plus.

Pros

On the accounting end of this product it is very simple to navigate and address or fix an item. We recently got the search option updated to include being able to search by invoice number rather than just by policy number or name and this has been extremely helpful.

Cons

Currently my only issue/concern is running statement reports. It has a glitch which adds a credit to total balance instead of deducting it. I think credits should not be added nor deducted from total balance as some credits are for financed policies and cannot be taken as credit towards statement payment, this causes extra confusion for most agents and continuously having to remind them they cannot deduct credit as it will be sent directly to finance company.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Caleb W.
Industry: Insurance
Company size: 51-200 Employees

The Next Evolution of Insurance Software

Used Daily for 2+ years
Reviewed on 2020/08/13
Review Source: Capterra

overall it has been a very positive experience. It has evolved over the years to our growing needs. Very easy to train people on, very easy to use.

Pros

Very intuitive, integrates well with Google Based Platforms. Plenty of features and options to customize. Usable anywhere (mobile, laptop, tablet etc).

Cons

Given I'm a numbers nerd there will always be a a report that I would like to run that may not be part of the current iteration of the software. The search feature is still slightly wonky, much better than it used to be. The main challenge is that we keep integrating features which requires us to enter more data to get started. This slows down the processing process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 12 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

BindHQ Pricing

BindHQ Pricing

Starting from
US$300,00/month
Free Trial
Subscription
Value for money

BindHQ pricing is tiered to suit your needs - based on the number of users within your firm - you can easily flex up and flex down the tiers depending on the features that you decide.

Check out our pricing plan at bindhq.com/pricing

BindHQ pricing is tiered to suit your needs - based on the number of users within your firm - you can easily flex up and flex down the tiers depending on the features that you decide.

Check out our pricing plan at bindhq.com/pricing

Value for Money
4,4/5
Based on 12 user ratings
Compare value for money rating with alternatives
Compare with alternatives

BindHQ Features

BindHQ Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,2/5
Based on 12 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for BindHQ

Additional information for BindHQ

Key features of BindHQ

  • Activity tracking
  • Audit trail
  • Automated reminders
  • Document storage
  • Document tagging
  • Document upload via email
  • Drag-and-drop document upload
  • Email integration
  • Full policy management
  • Gamification & leaderboards
  • Invoice management
  • Knowledge bases
  • Payment management
  • Personalized dashboards
  • Pre-emptive alerts
  • Reporting & statistics
  • Revenue tracking
  • Social sections
  • Task assignment
  • User role & permissions management

Benefits

  • Make Every User More Productive
  • - Use one platform to drive efficiency across Underwriting and Support Services teams.

  • Access New Carrier Markets - Sell insurance products directly within the platform to generate revenue from your customers.

  • Reduce Your Time to Bind - Fast, secure & reliable | Support faster transactions at scale.

  • APIs & Integrations - Leverage BindHQ market-leading API to easily integrate with third parties

  • On Board Employees - Digitally on-board employees and clients faster and more efficiently

  • Work from Home - Enable your employees to work from home efficiently

  • BindHQ FAQs

    BindHQ FAQs

    Below are some frequently asked questions for BindHQ.

    Q. What type of pricing plans does BindHQ offer?

    BindHQ offers the following pricing plans:

    Starting from: US$300,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    BindHQ pricing is tiered to suit your needs - based on the number of users within your firm - you can easily flex up and flex down the tiers depending on the features that you decide. Check out our pricing plan at bindhq.com/pricing

    Q. What are the main features of BindHQ?

    BindHQ offers the following features:

    • Activity tracking
    • Audit trail
    • Automated reminders
    • Document storage
    • Document tagging
    • Document upload via email
    • Drag-and-drop document upload
    • Email integration
    • Full policy management
    • Gamification & leaderboards
    • Invoice management
    • Knowledge bases
    • Payment management
    • Personalized dashboards
    • Pre-emptive alerts
    • Reporting & statistics
    • Revenue tracking
    • Social sections
    • Task assignment
    • User role & permissions management

    Q. Who are the typical users of BindHQ?

    BindHQ has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does BindHQ support?

    BindHQ supports the following languages:

    English

    Q. What type of pricing plans does BindHQ offer?

    BindHQ has the following pricing plans:

    Subscription

    Q. Does BindHQ support mobile devices?

    We do not have any information about what devices BindHQ supports

    Q. What other apps does BindHQ integrate with?

    BindHQ integrates with the following applications:

    DocuSign, Google Maps, Google Workspace, Mailchimp, Microsoft 365, Slack

    Q. What level of support does BindHQ offer?

    BindHQ offers the following support options:

    Online Support, FAQs, Knowledge Base, Video Tutorials