Yocale

Online scheduling and marketing software

4,5 /5 (17 reviews) Write a Review!

Yocale Overview

What is Yocale?

Yocale is a cloud-based scheduling and marketing tool designed for service-based businesses including health and medical, beauty and wellness, and professional services. The platform includes an online booking calendar, SMS appointment reminders, custom form builders, video conferencing, and more.

Yocale provides appointment-based businesses with an online calendar to manage bookings, staff, locations, and resources. Two-way sync ensures that external calendars stay updated and allows users to make appointments through any connected calendar. The customizable scheduler lets users define rules, policies, and availability for different locations, staff members, and services. Recurring appointments can be automated and rebooking reminders prompt customers to arrange regular follow-ups. SMS and email reminders notify customers of their upcoming appointments to reduce last-minute cancellations and no-shows.

Yocale's client management tools enable tracking of client details through personalized profiles, allowing users to deliver a tailored service to each of their customers. Personal information, appointment history, notes, receipts, and other data is stored within client records, and documents including images, forms, and reports can be attached to provide additional information. Spend and communication histories can be viewed at-a-glance, and reports let users identify their top spenders and most loyal clients. Yocale also offers a point of sale (POS) for deposit and payment collection, video conferencing for remote appointments, and marketing tools including bookings through Google, Facebook and Instagram.

Yocale Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Essential: free for up to 3 staff at 1 location.
Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location.
Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member.
Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.


Yocale Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Yocale calendar
Yocale appointment details
Yocale client profile
Yocale invoicing
Yocale video Yocale screenshot: Yocale calendar Yocale screenshot: Yocale appointment details Yocale screenshot: Yocale client profile Yocale screenshot: Yocale invoicing

Yocale Reviews

Yocale Reviews

Overall rating
4,5
/
5
Excellent
12

Very good
4

Average
0

Poor
0

Terrible
1

Value for Money
4,7
Features
4,3
Ease of Use
4,5
Customer Support
4,8
94% recommended this app
Lisa B.

Yocal is a Good company

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.


Loreen S.

Great Experience!

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!


Kevin O.

poor service

Be very careful before you choose them as you may be stuck with them for a very long time


Susan S.

This company goes the distance in customer service. Any issues we ever had were dealt with...

Additional features as well as better service.


Sherry Y.

Medic laser

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)


Lisa B.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Yocal is a Good company

Used Daily for 1+ year
Reviewed on 2019/12/11
Review Source: Capterra

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Pros

I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Cons

I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Loreen S.
Industry: Cosmetics
Company size: Self Employed

Great Experience!

Used Daily for 6-12 months
Reviewed on 2017/04/18
Review Source: Capterra

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Pros

That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Cons

There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kevin O.
Industry: Financial Services
Company size: 2-10 Employees

poor service

Used Other for 1-5 months
Reviewed on 2019/01/16
Review Source: SoftwareAdvice

Be very careful before you choose them as you may be stuck with them for a very long time

Pros

price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Cons

no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Susan S.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Used Daily for 1+ year
Reviewed on 2017/05/17
Review Source: Capterra

Additional features as well as better service.

Pros

The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Cons

Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sherry Y.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Medic laser

Used Daily for 6-12 months
Reviewed on 2016/07/21
Review Source: Capterra

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Pros

It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 17 user ratings
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Yocale Pricing

Yocale Pricing

Starting from
US$29,00/month
Free Trial
Free
Subscription
Value for money

Essential: free for up to 3 staff at 1 location.
Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location.
Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member.
Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.

Essential: free for up to 3 staff at 1 location.
Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location.
Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member.
Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.

Value for Money
4,7/5
Based on 17 user ratings
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Yocale Features

Yocale Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,3/5
Based on 17 user ratings
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Categories

Additional information for Yocale

Additional information for Yocale

Key features of Yocale

  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Customizable Branding
  • Document Management
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • SOAP Notes
  • Scheduling
  • Self Service Portal

Yocale FAQs

Yocale FAQs

Below are some frequently asked questions for Yocale.

Q. What type of pricing plans does Yocale offer?

Yocale offers the following pricing plans:

Starting from: US$29,00/month

Pricing model: Free, Subscription

Free Trial: Available

Essential: free for up to 3 staff at 1 location. Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location. Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member. Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.

Q. What are the main features of Yocale?

Yocale offers the following features:

  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Customizable Branding
  • Document Management
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • SOAP Notes
  • Scheduling
  • Self Service Portal

Q. Who are the typical users of Yocale?

Yocale has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does Yocale support?

Yocale supports the following languages:

English

Q. What type of pricing plans does Yocale offer?

Yocale has the following pricing plans:

Free, Subscription

Q. Does Yocale support mobile devices?

We do not have any information about what devices Yocale supports

Q. What other apps does Yocale integrate with?

Yocale integrates with the following applications:

ActiveCampaign, Dropbox Business, FreshBooks, Join.me, Mailchimp, SurveyMonkey, Wordpress, Xero, Zendesk, Zoho CRM

Q. What level of support does Yocale offer?

Yocale offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials