About Yocale

Yocale is a cloud-based scheduling and marketing tool designed for service-based businesses including health and medical, beauty and wellness, and professional services. The platform includes an online booking calendar, SMS appointment reminders, custom form builders, video conferencing, and more.

Yocale provides appointment-based businesses with an online calendar to manage bookings, staff, locations, and resources. Two-way sync ensures that external calendars stay updated and allows users to make appointments through any connected calendar. The customizable scheduler lets users define rules, policies, and availability for different locations, staff members, and services. Recurring appointments can be automated and rebooking reminders prompt customers to arrange regular follow-ups. SMS and email reminders notify customers of their upcoming appointments to reduce last-minute cancellations and no-shows.

Yocale's client management tools enable tracking of client details through personalized profiles, allowing users to deliver a tailored service to each of their customers. Personal information, appointment history, notes, receipts, and other data is stored within client records, and documents including images, forms, and reports can be attached to provide additional information. Spend and communication histories can be viewed at-a-glance, and reports let users identify their top spenders and most loyal clients. Yocale also offers a point of sale (POS) for deposit and payment collection, video conferencing for remote appointments, and marketing tools including bookings through Google, Facebook and Instagram.

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$29,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Yocale calendar
Yocale appointment details
Yocale client profile
Yocale invoicing
View 5 more
Yocale video
Yocale screenshot: Yocale calendar Yocale screenshot: Yocale appointment details Yocale screenshot: Yocale client profile Yocale screenshot: Yocale invoicing

Features

Total features of Yocale: 78

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Drag & Drop
  • EMR/EHR
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Insurance Management
  • Interaction Tracking
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Outcome Assessment Tools
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Payroll & Commissions
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Recall Tracking
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Staff Management
  • Third Party Integrations
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video

Alternatives

Vagaro

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vcita

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vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients,...

FlexBooker

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#3 Alternative to Yocale
The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes...

Marketing 360

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Reviews

Overall rating

4,5 /5
(17)
Value for Money
4,7/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,8/5

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Showing 5 reviews of 17
Lisa B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Yocal is a Good company

Reviewed on 2019/12/11

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they...

Yocale is an all-in-one scheduling system, and for trying to include every bell and whistle, they do a pretty good job. I can't say enough about the development team. You will be working with professionals who are kind, knowledgeable, competent and accessible. They work hard to resolve any issue that arises. The entire app has continuously been improved since I started with them. The scheduler does work best with Chrome, which sometimes presents problems with other browsers, and mobile interfaces. If you have more than one location you really can't beat the bang for your buck that Yocale provides. I give it 4.5 stars and suggest that the main way it could be improved is to pair down some of the features and allow companies to choose what they want a la carte. This might make it more manageable and stream lined for smaller companies.

Pros

I loved the customer service and access to the tech support. I loved that is was an all in one and I could go paperless with this new scheduler.

Cons

I don't like that it gets buggy with other browsers and its mobile interface is slower. My clients had trouble booking and navigating their appointments.

Loreen S.
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Experience!

Reviewed on 2017/04/18

Yocale is the first online booking system I have used and it has been a great experience -- from...

Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Pros

That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Cons

There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

Kevin O.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

poor service

Reviewed on 2019/01/16

Be very careful before you choose them as you may be stuck with them for a very long time

Be very careful before you choose them as you may be stuck with them for a very long time

Pros

price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Cons

no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.

Susan S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This company goes the distance in customer service. Any issues we ever had were dealt with...

Reviewed on 2017/05/17

Additional features as well as better service.

Additional features as well as better service.

Pros

The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Cons

Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

Sherry Y.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Medic laser

Reviewed on 2016/07/21

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to...

Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Pros

It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.

Showing 5 reviews of 17 Read all reviews

Yocale FAQs

Below are some frequently asked questions for Yocale.

Yocale offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Essential: free for up to 3 staff at 1 location. Grow: $29/month (billed monthly) or $25/month (billed annually) for up to 10 staff at 1 location. Pro: $49/month (billed monthly) or $40/month (billed annually) for up to 10 staff across 2 locations, plus $5/month per additional staff member. Ultimate: $99/month (billed monthly) or $80/month (billed annually) for up to 15 staff across 3 locations, plus $5/month per additional staff member.

We do not have any information about Yocale features

Yocale has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Yocale supports

Yocale supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Yocale integrates with the following applications:

AWeber, ActiveCampaign, Asana, BambooHR, Box, Breezy, Campaign Monitor, Constant Contact, ConvertKit, Drip, Dropbox Business, FreshBooks, GetResponse, GoToMeeting, Google Calendar, HubSpot CRM, Insightly, Join.Me, Keap, Mailchimp, Microsoft Excel, Microsoft Outlook, OneDrive, PandaDoc, Privy, Quickbooks Online, Salesforce Sales Cloud, SharpSpring, Slack, Stripe, SurveyMonkey, Todoist, Trello, WordPress, Xero, Zapier, Zendesk, Zoho CRM, Zoom Meetings & Chat

Yocale offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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