Famly

Famly

Integrated platform for daycares, nurseries & parents

4.8/5 (14 reviews)

Famly Overview

Famly is an easy-to-use nursery management platform designed for daycare centres, childcare providers and nurseries. It simplifies administration, streamlines observations, and optimises planning. You can manage children, employees and parents with features for occupancy control, invoicing, child development, attendance, finances, staff management, parent communication, reporting, and more.

Famly offers user-friendly child registration and attendance features including a seamless sign-in and sign-out app. Parents can enable both email and in-app notifications to alert them whenever their child gets dropped off and picked up. Staff members can easily access each child's schedule, and know which parent will be there for pick-up and when. Occupancy control features help manage and track capacity levels to aid budgeting and resource planning with visual reports.

There is reporting for finances, and the ability to send batch invoices with one click. Create custom plans for each child, and the invoices are automatically generated and ready to send. This also enables visual reports for revenue and debt, to help users manage their finances effortlessly.

Famly's child development features include instant observations, which automatically upload to each child's unique learning journey, and come together to form advanced cohort tracking. Practitioners can make notes in the moment, and save them as drafts to finish off when they have the time. Accessible from any device, at any time.

Internal management features include staff sign-in, attendance and availability with precise weekly and monthly work hour reports. The number of staff required is automatically calculated using the staff to child ratios and child attendance reports and can be viewed session by session throughout the day.

Users can manage holidays, sick leave and meeting registrations, as well as sync the nursery’s calendar with each staff member’s individual calendar. Famly uses secure pin-code logins to ensure that each employee gains access only to the relevant functions based on their role.

The Famly platform also allows staff to share photos and videos in real time, letting parents take part in each child’s unique moments throughout the day. Users can store and access important documents in the cloud, as well as create a calendar of events with customised invitations and RSVP functionality. The messaging system allows parents and staff to share messages privately, publicly or to a select group of people, improving collaboration and communication throughout the organisation.

Pricing

Starting from
US$91,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom, United States

Supported Languages

Danish, English, German

Famly Reviews

Overall rating
4.8/5
100% positive reviews
11
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Jenny R.

I can honestly say my life has been transformed after moving to Famly as I have so much more time.

Used Daily for 6-12 months
Reviewed on 2017/06/01
Review Source: Capterra

easy to use and rate the company.So far I have not found using Famly frustrating in anyway nor do I dislike any part of it. The Famly team are developing and updating the system regularly, not that this is a hindrance as the system does not shut down for updates, but they are adding further improvements. You can see that they are responding to how Famly is used with these updates to make it better. The Famly support team are in touch to ensure everything is going well, they also get in touch directly with the staff team asking questions which it seems is also informs how Famly is improved further.

Pros

Famly is so easy to set up and use, very intuitive and so quick to work on. With the added bonus of the app I can now get access to all the information I need whenever and wherever I am. The settings allow for the staff to have the relevant access for their job role, this is great as there are so many functions other than invoicing which Famly can be used for, it really is a one stop shop for everything you need. The staff team love it and even those who would usually shy away from technology are happily getting involved. The parents are communicating much more often as it is so easy to send messages/photos back and forth. The parents are also finding the invoicing/payments overview very useful so they can manage their account easily, this contains all the information they need and again is simple to read so no explanation from me is necessary, this again saves so much time as previously I had to send regular breakdowns to parents. The support team at Famly are quick to respond and help resolve any issues. They are always on hand to ask questions and provide great training and support with the set up. But other than the odd glitch there have not been many questions or need for the training support as Famly really is very easy to use and work on. I am in no way an IT expert but Famly is so intuitive that you can easily and quickly do what you need whenever and wherever you need to, with so much time saved I am now able to focus on the jobs I never would of got to previously.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
D A.

Incredible preschool management software

Used Daily for 1+ year
Reviewed on 2019/04/10
Review Source: Capterra

We used to use ProCare but found it to be incredibly clunky. We the switched to Sandbox software for a year but found they were not innovating very fast. We finally found FAMLY and haven't looked back since.

Pros

The daily attendance, the class planning (so easy for admissions season), the newsfeed (Facebook style area where we post photos, updates, videos, etc.), the calendar/RSVP...so much to love!

Cons

The way the billing is handled in FAMLY is confusing to our parents. Our families register for a certain schedule (e.g. M/W/F) for the entire semester or year and then pay either monthly or by semester. The invoices are not straight-forward. And if we add a random adhoc charge (e.g. for a shirt, for a drop in day, for after care, etc.) we have to generate an entirely new invoice instead of just adding the charge and letting the families see updated balance.

Our parents also get confused in the messaging area...it's still not clear that they are messaging the TEACHERS only vs the entire class...so some parents don't send the message because they're worried it will go to all the parents instead of just the teachers. A simple fix, but it hasn't been done.

Wish USA had option to have parents pay invoices by credit card, along with option to "pass on" the 3% credit card fees to the parents.

With there was Attendance-Based Billing (e.g. if a child stays past 1pm charge them a flat fee, if a child is picked up late at the end of the day charge them a per minute late fee, etc.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nikki S.

Great software, makes everything so easy and customer service is outstanding!

Used Daily for 1-5 months
Reviewed on 2017/06/21
Review Source: Capterra

It's made the whole of my admin role much easier. As a manager of a small but busy Pre school setting I wear many hats! This software has made invoicing, registering, keeping parents contact details in to date and keeping in touch with parents and staff much much simpler. One of my best decisions this year!

Pros

Its intuitive. You can easy see how to do things. It's great at increasing parent partnership and definitely makes admin much easier. Parents can update their own records enabling you to jeep up to date quickly and easily with changes of contact details. Parents can see exactly how much they owe, when they paid, and with what. Staff are able to register children quickly and easily with a touch of a button (parents can also do this too or even the children as they enter the setting) You can keep on top of who's being collected by who and when. The newsfeed works exactly like Facebook and our parents have all engaged with this system as they understand immediately how it works. You can send individual messages to certain parents as well as to groups. You can tell who has seen the messages as well as who's registered with the system so it's easy to target those parents who haven't. The customer service is amazing, the service from start to set up I'd easy to follow and someone is always on hand to give you support and advice. This service continues one set up and launch is complete. I love the way they are willing to listen to their uses about additions and changes that might be useful to add for the future.

Cons

The only downside is that parents need an email address to register. We only have one parent this affects.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Paula P.

Famly is a key communication tool for our business

Used Daily for 1+ year
Reviewed on 2017/06/15
Review Source: Capterra

Nothing we dislike. The more we use Famly, we are able to see how additional functions could help us and will relay these to the support team.

Pros

Famly helps us manage our business as its easy to keep track of numbers so we maintain correct staff/children ratios. Staff and parent/carers have found it very easy and their feedback has been very positive.
The best thing has been the improved means to communicate with our parents/carers. They love to see posts with photos and video of children's activities during the day and keep track of their child's key care needs e.g. sleep times and nappies.
The team at Famly are keen to receive feedback and suggestions for new functions and their response to queries is excellent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Leaha B.

it has saved us some much time as a management team, allowing us to spend more with the children.

Used Daily for 6-12 months
Reviewed on 2018/02/21
Review Source: Capterra

TIME

Pros

everything is all in one place, from invoicing to child development. makes life very easy for a busy nursery.

Cons

child development app as a nursery some of our parents don't us famly as English is an additional language or they don't have access to the internet freely and don't get to see the child's observations and assessments unless shown, and when we print these off for a child's development file it misses photos off, which is what most of our parents enjoy most about observation.
Aswell as a nursery we like to involve our parents as much as possible and think it would be brillant if parent could also make post about their children.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Famly Pricing

Starting from
US$91,00/month
Pricing options
Free Trial
Subscription
Value for money

Explore the different pricing options at https://famly.co/pricing/

Famly Features

  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Attendance Management
  • Automatic Notifications
  • Calendar Management
  • Communication Management
  • Data Import/Export
  • Learning Management
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Time & Attendance Tracking

  • API
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Customizable Reporting
  • Self Service Portal

Additional information for Famly

Key features of Famly

  • 2 year checks
  • Accident reports
  • Activity feed
  • Ad-hoc session & add-on purchases
  • Advanced attendance statistics
  • Advanced financial statistics
  • Automatic room switching
  • Baseline assessments
  • Calculate average occupancy
  • Calendar invitations & events
  • Child sickness & holiday reporting
  • Cohort tracking
  • Constant backup
  • Constant secure data backup
  • Contact lists
  • Create single and recurring events
  • Create unlimited events
  • Custom Statuses
  • Custom lists
  • Daily registers
  • Digital attendance reports
  • Direct debit support
  • EYFS, EYFP & CoEL frameworks
  • Easy occupancy overview
  • Emergency evacuation list available from any device
  • Encrypted data storage
  • Free parent access
  • Group dashboards
  • Group observations
  • Holiday and sickness registration
  • Individual calendar for children
  • Instant search
  • Integrated nursery calendar
  • Invoice reminders
  • Learning journals
  • Manage settings, sessions, pricing, groups and availability
  • Manage the capacity of age groups and settings.
  • Meal plans
  • Medical & diet lists
  • Messages to specific groups
  • Messaging between parents
  • Next steps
  • Occupancy forecast & planning
  • Occupancy in % or FTE
  • One calendar for all events
  • Organise available session slots
  • Parent observations
  • Parental permissions
  • Photo & video observations
  • Pin-code login
  • Public funding support
  • RSVP functionality with detailed overview and replies
  • Revenue & debt overview
  • Revenue & payment projections
  • Review observations
  • See daily or weekly occupancy
  • Send all invoices with one click
  • Share photos & documents
  • Share videos, photos & docs
  • Shared child profile
  • Sick day & holiday reports
  • Sign-in app for iPad & Android
  • Sign-in app for touchscreen
  • Staff calendar & events
  • Staff messaging and info sharing
  • Staff qualification and check tracking
  • Staff sign-in & attendance
  • Voucher support
  • Waiting lists & enquiries
  • Working hour reports

Benefits

  • User-friendly child registration helps avoids unnecessary paperwork and stores information for both Ofsted and internal use.

  • Famly’s intuitive invoicing and reporting features simplify your finances and save you time.

  • Parents are able to report sick days and holidays online, allowing daycares to get a more accurate occupancy forecast.

  • Streamline staff planning by viewing the required staff in each room on a session by session basis.

  • Famly's communication platform with photo and video sharing keeps parents in the loop and ensures they don’t miss each special moment.

  • Speedy observations and automatic cohort tracking lets you stay on top of child development and present beautiful online learning journals to parents.

  • Famly FAQs

    Below are some frequently asked questions for Famly.

    Q. What type of pricing plans does Famly offer?

    Famly offers the following pricing plans:

    Starting from: US$91,00/month

    Pricing model: Subscription

    Free Trial: Available

    Explore the different pricing options at https://famly.co/pricing/

    Q. What are the main features of Famly?

    Famly offers the following features:

    • 2 year checks
    • Accident reports
    • Activity feed
    • Ad-hoc session & add-on purchases
    • Advanced attendance statistics
    • Advanced financial statistics
    • Automatic room switching
    • Baseline assessments
    • Calculate average occupancy
    • Calendar invitations & events
    • Child sickness & holiday reporting
    • Cohort tracking
    • Constant backup
    • Constant secure data backup
    • Contact lists
    • Create single and recurring events
    • Create unlimited events
    • Custom Statuses
    • Custom lists
    • Daily registers
    • Digital attendance reports
    • Direct debit support
    • EYFS, EYFP & CoEL frameworks
    • Easy occupancy overview
    • Emergency evacuation list available from any device
    • Encrypted data storage
    • Free parent access
    • Group dashboards
    • Group observations
    • Holiday and sickness registration
    • Individual calendar for children
    • Instant search
    • Integrated nursery calendar
    • Invoice reminders
    • Learning journals
    • Manage settings, sessions, pricing, groups and availability
    • Manage the capacity of age groups and settings.
    • Meal plans
    • Medical & diet lists
    • Messages to specific groups
    • Messaging between parents
    • Next steps
    • Occupancy forecast & planning
    • Occupancy in % or FTE
    • One calendar for all events
    • Organise available session slots
    • Parent observations
    • Parental permissions
    • Photo & video observations
    • Pin-code login
    • Public funding support
    • RSVP functionality with detailed overview and replies
    • Revenue & debt overview
    • Revenue & payment projections
    • Review observations
    • See daily or weekly occupancy
    • Send all invoices with one click
    • Share photos & documents
    • Share videos, photos & docs
    • Shared child profile
    • Sick day & holiday reports
    • Sign-in app for iPad & Android
    • Sign-in app for touchscreen
    • Staff calendar & events
    • Staff messaging and info sharing
    • Staff qualification and check tracking
    • Staff sign-in & attendance
    • Voucher support
    • Waiting lists & enquiries
    • Working hour reports

    Q. Who are the typical users of Famly?

    Famly has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Famly support?

    Famly supports the following languages:

    Danish, English, German

    Q. What type of pricing plans does Famly offer?

    Famly has the following pricing plans:

    Subscription

    Q. Does Famly support mobile devices?

    Famly supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Famly integrate with?

    We do not have any information about what integrations Famly has

    Q. What level of support does Famly offer?

    Famly offers the following support options:

    Online Support, Phone Support