Famly

All-in-one management software for child care providers.

4,8 /5 (58 reviews) Write a Review!

Famly Overview

What is Famly?

Famly is an easy-to-use childcare management platform designed for childcare centers, daycares, preschools and nurseries. It simplifies administration, streamlines observations, and optimizes planning. You can manage children, employees and parents with features for occupancy control, invoicing, child development, attendance and check-in, finances, staff management, parent communication, reporting, and more.

Famly offers user-friendly child registration and attendance features including a seamless sign-in and sign-out app. Parents can enable both email and in-app notifications to alert them whenever their child gets dropped off and picked up. Staff members can easily access each child's schedule, and know which parent will be there for pick-up and when. Occupancy control features help manage and track capacity levels to aid budgeting and resource planning with visual reports.

There is reporting for finances, and the ability to send batch invoices with one click. Create custom plans for each child, and the invoices are automatically generated and ready to send. This also enables visual reports for revenue and debt, to help users manage their finances effortlessly.

Famly's child development features include instant observations, which automatically upload to each child's unique learning journey, and come together to form advanced cohort tracking. Teachers and practitioners can make notes in the moment, and save them as drafts to finish off when they have the time. Accessible from any device, at any time.

Internal management features include staff sign-in, attendance and availability with precise weekly and monthly work hour reports. The number of staff required is automatically calculated using the staff to child ratios and child attendance reports and can be viewed session by session throughout the day.

Users can manage holidays, sick leave and meeting registrations, as well as sync the childcare centre's calendar with each staff member’s individual calendar. Famly uses secure pin-code logins to ensure that each employee gains access only to the relevant functions based on their role.

The Famly platform also allows staff to share photos and videos in real time, letting parents take part in each child’s unique moments throughout the day. Users can store and access important documents in the cloud, as well as create a calendar of events with customized invitations and RSVP functionality. The messaging system allows parents and staff to share messages privately, publicly or to a select group of people, improving collaboration and communication throughout the organization.

Famly Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Famly Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Germany
Supported Languages
Danish, English, German

Media

Customisable newsfeed and parent communication
Child occupancy reporting
Room overview
Child profile
Revenue, debt and invoicing
Early years activity library
Centre overview
Famly screenshot: Customisable newsfeed and parent communication Famly screenshot: Child occupancy reporting Famly screenshot: Room overview Famly screenshot: Child profile Famly screenshot: Revenue, debt and invoicing Famly screenshot: Early years activity library Famly screenshot: Centre overview

Famly Reviews

Famly Reviews

Overall rating
4,8
/
5
Excellent
49

Very good
9

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
4,5
Ease of Use
4,7
Customer Support
4,9
100% recommended this app
Georgia C.

Great software - Easy and simple to use, really helped us centralise our information.

Overall we have had a great experience the past year, we hope for a long and positive relationship.


Harvey K.

Excellent Managment software

Saves me time having all the information in one place.


Cheyenne A.

Superb Nursery Managment System


Adam L.

Famly Childcare Software

Integrated childcare and invoicing platform.


Denise R.

Fabulous Software for our group of nurseries.

As a manager of a group of nurseries I am able to work from home and keep a clear view of the business and the daily operations via Famly.
It has been a crucial tool during the pandemic.


Georgia C.
Industry: Primary/Secondary Education
Company size: 11-50 Employees

Great software - Easy and simple to use, really helped us centralise our information.

Used Daily for 1+ year
Reviewed on 2019/10/22
Review Source: Capterra

Overall we have had a great experience the past year, we hope for a long and positive relationship.

Pros

The fresh layout and ease of use. Having everything in one place and the fact it is live and updated for everyone.

The support is great, being able to use an online chat service to get any answers you need. Suggestions can be made and some are taken on board and implemented really quickly.

Cons

There are a few things we would like to change about the software that aren' t so easy for example the lists you can get are limited, the viewing is sometimes a bit awkward (not filling the page etc), it doesn't print very well.

We'd also love to make it so if someone is trying tpo sign in and enter a pick up time later than their planned bookings, it throws up an error message.

Response from Famly

Hi Georgia, thank you for leaving a review for us. We love getting feedback from our customers and it's great to hear that you've had a great experience with Famly overall. I've passed on your comments to our Customer Success team regarding your suggestions for improvement and one of the team will be in touch soon. - Marcus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Harvey K.
Industry: Education Management
Company size: 11-50 Employees

Excellent Managment software

Used Daily for 2+ years
Reviewed on 2020/02/06
Review Source: Capterra

Saves me time having all the information in one place.

Pros

Saves me so much time
Everything all in one place such as invoices, learning journeys, reports, safeguarding info, forms, sleepcharts, accident and incident forms, register etc
Customer service is great
take on board any recommendations we have

Cons

Cost could be a bit better and would like to do staff rotas

Response from Famly

Hi Harvey, thanks for your review! Great to hear how much time Famly is saving you and your team. Staff rotas have recently been released as an add-on within Famly. Feel free to reach out to our team by email ([email protected]) or phone (+44 20 3514 4069) to discuss this. - Marcus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cheyenne A.
Industry: Primary/Secondary Education
Company size: 2-10 Employees

Superb Nursery Managment System

Used Daily for 2+ years
Reviewed on 2020/11/24
Review Source: Capterra

Pros

Inform parents quickly
parents are able to respond quickly
we can capture every day moments
We are able to log in food, handwashing, nappy changes and bottles of milk
We are able to leave notes on the system and hide what may be sensitive
Different access controls can be set for different users
We can showcase daily activities to parents with a click of a button
Track children's development
We are able to log accidents and incidents into the system
Keep track of children's sensitive and safeguarding information eg reoccurring accidents happening in the home

Cons

Would be good if there was a safeguarding section for logging really sensitive information to keep track

sometimes there could glitches with meal information but very rarely

Response from Famly

Hi Cheyenne, thanks for leaving your review! Great to hear how Famly helps you and the team - Marcus :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adam L.
Industry: Education Management
Company size: 11-50 Employees

Famly Childcare Software

Used Daily for 1+ year
Reviewed on 2019/11/04
Review Source: Capterra

Integrated childcare and invoicing platform.

Pros

Integrated solution for many childcare functions, with a simple user interface.

Cons

Features developed are often not completed to get full value from them, or development team don't have the resources to address what nurseries feel are key or urgent changes.

Response from Famly

Hi Adam, thanks for leaving your feedback! I'm glad to hear that overall, your experience with Famly has been positive. I'm sorry to hear you feel that some features requests haven't been addressed, we work with a lot of different early years settings and are always wanting to improve the experience for all users. I've passed on your comments to our customer success team though and they'll be in touch. - Marcus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Denise R.
Industry: Education Management
Company size: 51-200 Employees

Fabulous Software for our group of nurseries.

Used Daily for 2+ years
Reviewed on 2020/10/23
Review Source: Capterra

As a manager of a group of nurseries I am able to work from home and keep a clear view of the business and the daily operations via Famly.
It has been a crucial tool during the pandemic.

Pros

Famly allows us to interact with our parents and share information with them about their children's time at nursery.
This is especially important in the present pandemic as parents are not allowed in to the buildings. The newsfeed feature is great.

Cons

The messaging could be improved so that when you click to send a new message your previous conversation appears before you send the new message.
With 1000s of messages , it can take a long time to find previous conversations and the search option tens to bring up team messages rather than private ones.

Response from Famly

Hi Denise, thanks for your review! It's great to hear that Famly works well in your nursery group, particularly with the logistical challenges that COVID has brought this year. I've passed on your feedback to our team, an update of the messaging feature is something we're planning at the moment and if you ever have other feature ideas/improvements you can submit them here: roadmap.famly.co - Marcus :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 58 user ratings
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Famly Pricing

Famly Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money
Value for Money
4,5/5
Based on 58 user ratings
Compare value for money rating with alternatives
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Famly Features

Famly Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,5/5
Based on 58 user ratings
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Categories

Additional information for Famly

Additional information for Famly

Key features of Famly

  • 2 year checks
  • Accident reports
  • Activity feed
  • Ad-hoc session & add-on purchases
  • Advanced attendance statistics
  • Advanced financial statistics
  • Automatic room switching
  • Baseline assessments
  • Calculate average occupancy
  • Calendar invitations & events
  • Child sickness & holiday reporting
  • Cohort tracking
  • Constant backup
  • Constant secure data backup
  • Contact lists
  • Create single and recurring events
  • Create unlimited events
  • Custom Statuses
  • Custom lists
  • Daily registers
  • Digital attendance reports
  • Direct debit support
  • EYFS, EYFP & CoEL frameworks
  • Easy occupancy overview
  • Emergency evacuation list available from any device
  • Encrypted data storage
  • Free parent access
  • Group dashboards
  • Group observations
  • Holiday and sickness registration
  • Individual calendar for children
  • Instant search
  • Integrated nursery calendar
  • Invoice reminders
  • Learning journals
  • Manage settings, sessions, pricing, groups and availability
  • Manage the capacity of age groups and settings.
  • Meal plans
  • Medical & diet lists
  • Messages to specific groups
  • Messaging between parents
  • Next steps
  • Occupancy forecast & planning
  • Occupancy in % or FTE
  • One calendar for all events
  • Organise available session slots
  • Parent observations
  • Parental permissions
  • Photo & video observations
  • Pin-code login
  • Public funding support
  • RSVP functionality with detailed overview and replies
  • Revenue & debt overview
  • Revenue & payment projections
  • Review observations
  • See daily or weekly occupancy
  • Send all invoices with one click
  • Share photos & documents
  • Share videos, photos & docs
  • Shared child profile
  • Sick day & holiday reports
  • Sign-in app for iPad & Android
  • Sign-in app for touchscreen
  • Staff calendar & events
  • Staff messaging and info sharing
  • Staff qualification and check tracking
  • Staff sign-in & attendance
  • Voucher support
  • Waiting lists & enquiries
  • Working hour reports

Benefits

  • User-friendly child registration helps avoids unnecessary paperwork and stores information for inspections and internal use.

  • Famly’s intuitive invoicing and reporting features simplify your finances and save you time.

  • Automated immunization reminders ensure you can keep up to date with the children in your care and what is required.

  • Parents are able to report sick days and holidays online, allowing the childcare centre to get a more accurate occupancy forecast.

  • Streamline staff planning by viewing the required staff in each room on a session by session basis.

  • Famly's modern communication platform with photo and video sharing keeps parents in the loop and ensures they don’t miss any special moments.

  • Speedy observations and automatic cohort tracking lets you stay on top of child development and present beautiful online learning journals to parents.

  • Famly FAQs

    Famly FAQs

    Below are some frequently asked questions for Famly.

    Q. What type of pricing plans does Famly offer?

    Famly offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Q. What are the main features of Famly?

    Famly offers the following features:

    • 2 year checks
    • Accident reports
    • Activity feed
    • Ad-hoc session & add-on purchases
    • Advanced attendance statistics
    • Advanced financial statistics
    • Automatic room switching
    • Baseline assessments
    • Calculate average occupancy
    • Calendar invitations & events
    • Child sickness & holiday reporting
    • Cohort tracking
    • Constant backup
    • Constant secure data backup
    • Contact lists
    • Create single and recurring events
    • Create unlimited events
    • Custom Statuses
    • Custom lists
    • Daily registers
    • Digital attendance reports
    • Direct debit support
    • EYFS, EYFP & CoEL frameworks
    • Easy occupancy overview
    • Emergency evacuation list available from any device
    • Encrypted data storage
    • Free parent access
    • Group dashboards
    • Group observations
    • Holiday and sickness registration
    • Individual calendar for children
    • Instant search
    • Integrated nursery calendar
    • Invoice reminders
    • Learning journals
    • Manage settings, sessions, pricing, groups and availability
    • Manage the capacity of age groups and settings.
    • Meal plans
    • Medical & diet lists
    • Messages to specific groups
    • Messaging between parents
    • Next steps
    • Occupancy forecast & planning
    • Occupancy in % or FTE
    • One calendar for all events
    • Organise available session slots
    • Parent observations
    • Parental permissions
    • Photo & video observations
    • Pin-code login
    • Public funding support
    • RSVP functionality with detailed overview and replies
    • Revenue & debt overview
    • Revenue & payment projections
    • Review observations
    • See daily or weekly occupancy
    • Send all invoices with one click
    • Share photos & documents
    • Share videos, photos & docs
    • Shared child profile
    • Sick day & holiday reports
    • Sign-in app for iPad & Android
    • Sign-in app for touchscreen
    • Staff calendar & events
    • Staff messaging and info sharing
    • Staff qualification and check tracking
    • Staff sign-in & attendance
    • Voucher support
    • Waiting lists & enquiries
    • Working hour reports

    Q. Who are the typical users of Famly?

    Famly has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does Famly support?

    Famly supports the following languages:

    Danish, English, German

    Q. What type of pricing plans does Famly offer?

    Famly has the following pricing plans:

    Free, Subscription

    Q. Does Famly support mobile devices?

    Famly supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Famly integrate with?

    We do not have any information about what integrations Famly has

    Q. What level of support does Famly offer?

    Famly offers the following support options:

    Online Support, Phone Support