FieldEdge Flat Rate Mobile

Flat rate pricing & agreement management for contractors

About FieldEdge Flat Rate Mobile

FieldEdge Flat Rate Mobile is a cloud-based field service management software used by HVAC, plumbing and electrical contractors to manage and complete work orders. The FieldEdge Flat Rate Mobile app is integrated with a database that stores predetermined, set rates for all services and product repairs. The database is regularly updated to reflect the latest prices of different product parts. Contractors can also update their service charges in the mobile app on a regular basis.

The FieldEdge Flat Rate Mobile app supports offline modes of operation and lets technicians add customer details anytime and from anywhere. These details are later synchronized with the company’s server whenever internet access is available. Technicians also have an option to use the FieldEdge Flat Rate Mobile product book containing price details of various spare parts. The book is updated every 90 days and allows customers to compare prices of one company's products with the other.

FieldEdge Flat Rate Mobile provides maintenance agreements and invoices to all customers after the completion of a job. The software provides desk managers with real-time updates about the jobs completed by technicians in a day, as well as helps with the allocation of jobs to field technicians & contractors. Desk managers can also get insight on the queries searched by customers in the product database.

FieldEdge Flat Rate Mobile provides a “historical data” tab option that provides technicians with visibility on the jobs they've completed in the past. The application offers workflow management features that ensure the smooth transition of financial & technical data from the field to office. FieldEdge Flat Rate Mobile integrates with QuickBooks Online, enabling the submission of invoices directly to the company's accounts team, as well as the calculation of total expenditure and revenue.

Key benefits of FieldEdge Flat Rate Mobile

• FieldEdge Flat Rate Mobile lets technicians manage their work orders and product approvals on smartphones/ tablets and eliminates the need for paper documents.

• The software helps technicians charge customers according to rates detailed in the product database of the mobile app.

• A historical data view option enables technicians to compare the number of jobs they've completed each month against their set targets.

• FieldEdge Flat Rate Mobile provides maintenance agreement documents and invoices as soon as a technician files a job completion report on their tablet/smartphone.

• The software sends automated email and call reminders to customers informing them about regular maintenance visits by technicians, as well as confirms the time and date of the visit.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Job assignment sheet with customer details
Search functionality in the product database
Search results page in the product database
Custom repair sheet with repair price and calculated fee
Product description of a repair part and customer approval page
Invoice with digital signature
View 7 more
FieldEdge Flat Rate Mobile video
FieldEdge Flat Rate Mobile screenshot: Job assignment sheet with customer details FieldEdge Flat Rate Mobile screenshot: Search functionality in the product database FieldEdge Flat Rate Mobile screenshot: Search results page in the product database FieldEdge Flat Rate Mobile screenshot: Custom repair sheet with repair price and calculated fee FieldEdge Flat Rate Mobile screenshot: Product description of a repair part and customer approval page FieldEdge Flat Rate Mobile screenshot: Invoice with digital signature

Features

Total features of FieldEdge Flat Rate Mobile: 43

  • API
  • Accounting Integration
  • Authentication
  • Billing & Invoicing
  • Billing Rate Management
  • Built-In Database
  • Calendar Sync
  • Change Order Management
  • Commercial/Industrial
  • Communication Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Customer Database
  • Customer Management
  • Digital Signature
  • Dispatch Management
  • Document Review
  • Electronic Signature
  • Equipment Maintenance
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • Inventory Control
  • Invoice Management
  • Job Management
  • Labor Rates
  • Maintenance Scheduling
  • Mobile Access
  • Offline Access
  • Online Time Clock
  • Order Management
  • Order Processing
  • Payment Collection in the Field
  • Price / Margin Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Scheduling
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Technician Management
  • Work Order Management

Alternatives

simPRO

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AroFlo

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AroFlo is a full featured, mobile job management system for the field service and construction industries that...

FieldPulse

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#3 Alternative to FieldEdge Flat Rate Mobile
FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS...

Commusoft

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#4 Alternative to FieldEdge Flat Rate Mobile
Commusoft is an all-in-one work order management software designed for the field service industry. We help businesses...

Reviews

Overall rating

4,3 /5
(455)
Value for Money
4,3/5
Features
3,9/5
Ease of Use
4,2/5
Customer Support
4,4/5

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Showing 5 reviews of 455
Vladimir V.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent software for invoices and scheduling

Reviewed on 2019/05/05

Pros

Integrated features such as scheduling onto Google calendar and ability to customize repairs, requires customer approval beforehand so that there’s no question on payment

Cons

Lags when synchronizing across multiple devices, sometimes doesn’t find previous customer service history accurately

Response from Coolfront

Thanks, Vladimir for the review! Glad you like the Google Calendar Add-On :)

Stay Cool!
Kate @ Coolfront

Bryan A.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

COOLFRONT has been a very pleasurable and user friendly software system for us.

Reviewed on 2018/03/08

Pros

We had tried 2 other scheduling software providers prior to finding COOLFRONT. In both cases the experience was stressful and was not beneficial to our company's production and therefore our bottom line. COOLFRONT has had 2 positive effects on our business. Not only did it solve our scheduling conflict issues, but also gave us access to new, up-to-date, flat rate pricing that has increased our bottom line and helped us become a more productive service company.

Cons

If there was one thing I would change about COOLFRONT, It would be to give ADMIN the ability to make changes to the cost of a part. When management feels like a customer needs a discount for that part or service, in my opinion, It would be much easier to simply adjust the cost of the entry that a tech has already found in the COOLFRONT data base, instead of having to make up a custom repair and price for that part .

Teresa B.
Overall rating
  • Industry: Human Resources
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Coolfront

Reviewed on 2021/03/04

Overall a very good, clean app for our company, employees and customers.

Overall a very good, clean app for our company, employees and customers.

Pros

Ease of use for our field technicians wherever they are. The user set up is simple and easy to manage.

Cons

Archive option for work orders should not be available to all users because too often someone accidently selects archive.

Matt A.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I like a lot but a lot is to desired.

Reviewed on 2017/10/06

Pros

Ease of use. Can be operated quickly with little experience. Like the part finder if you know how to use it.

Cons

I hate when it wants to update while either writing notes or searching for a part. I wish there were tabs in my favorites for favorite filters, types of freon, or belts instead of looking over my favorites 3 or for times. I wish I could add a custom part or charge myself instead of having my office remake what I've already done just so they can send it back to me to add it on my favorites. All of the other techs said the same about updates. Add them to the home page when available. Frustrating. Finally inputting carrier numbers usually calls for 2 additional numbers or letters at the beginning of a part number. If typed in using the part number supplied from carrier it fails to find it. If those 2 first numbers or letters are left off when typing it in it will find it every time. I have found this only on carrier parts. Thank you for your help.

James S.
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Coolfront is good overall program

Reviewed on 2020/12/22

It has been good. Customer service has always been helpful.

It has been good. Customer service has always been helpful.

Pros

This program is easy to set up. Easy to adjust rates. Updates parts pricing regularly. Cost is very reasonable as it is a per invoice. The cost is built into the invoice.

Cons

No option menu available. No graphics. Can be cumbersome to look up different repairs.

Showing 5 reviews of 455 Read all reviews

FieldEdge Flat Rate Mobile FAQs

Below are some frequently asked questions for FieldEdge Flat Rate Mobile.

FieldEdge Flat Rate Mobile offers the following pricing plans:

  • Starting from: US$0,01
  • Pricing model: Free
  • Free Trial: Available

Every work order created using the FieldEdge Flat Rate Mobile app costs $1.73 and $2 for every work order through books. These fees can be incorporated into job prices and passed on to customers.

We do not have any information about FieldEdge Flat Rate Mobile features

FieldEdge Flat Rate Mobile has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

FieldEdge Flat Rate Mobile supports the following languages:

English

FieldEdge Flat Rate Mobile supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FieldEdge Flat Rate Mobile integrates with the following applications:

Dropbox Business, Google Calendar, QuickBooks Online Advanced

FieldEdge Flat Rate Mobile offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for FieldEdge Flat Rate Mobile.