About DaySmart Pet

At DaySmart Pet (formerly 123Pet Software), we're not just another cloud-based pet care software provider – we're on a mission to transform the way you do business. Picture effortless appointment scheduling, seamlessly integrated credit card processing, and streamlined communication with your clients. Whether you're on the move as a mobile groomer or managing a brick-and-mortar grooming salon, a bustling daycare, or a thriving boarding facility, DaySmart Pet is your all-in-one solution for managing it all with ease. Sign up for our 14-day free trial and experience firsthand how DaySmart Pet can elevate your pet care business – no contracts, setup fees, or credit card hassles required.

Features include online booking, digital forms, automated reminders, client and pet management, real-time reporting, employee management, marketing campaigns, two-way texting, integrated credit card processing, a user-friendly mobile app, and dedicated support through chat, email, and phone.


Key benefits of DaySmart Pet

• Appointment Book: Ditch the pen-and-paper and maximize your efficiency with our digital appointment book.

• Online Booking: Boost convenience with our customizable website that allows clients to schedule appointments anytime.

• Appointment Reminders: Reduce no-shows and get more time back with automated text and email reminders.

• Client/Pet Management: Easily view client information, pet details and photos, and appointment history.

• Integrated Payments: Accept and manage credit card payments directly within DaySmart Pet for a hassle-free experience.

• Communication Tools: Leverage two-way texting and text and email marketing to keep your clients in the loop.

• Business Reporting: Stay on top of your business’ performance with our suite of fully customizable reports.

• Mobile App: Take your business on-the-go with our mobile app that allows you to manage appointments anytime, anywhere.


Images

DaySmart Pet Software - Appointment Book
DaySmart Pet Software - Automated Reminders
DaySmart Pet Software - Client & Pet Management
DaySmart Pet Software - Integrated Payments
DaySmart Pet Software - Business Reporting
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DaySmart Pet video
DaySmart Pet Software - Appointment Book
DaySmart Pet Software - Automated Reminders
DaySmart Pet Software - Client & Pet Management
DaySmart Pet Software - Integrated Payments
DaySmart Pet Software - Business Reporting

Not sure about DaySmart Pet? Compare with a popular alternative

DaySmart Pet

4,2 (173)
VS.
Highly reviewed

Starting Price

US$29,00
month
US$29,00
month

Pricing Options

Free version
Free trial
Free version
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Features

71
109

Integrations

6
129

Ease of Use

4,2 (173)
4,0 (645)

Value for Money

4,1 (173)
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Customer Service

4,3 (173)
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Reviews

Overall rating

4,2 /5
(173)
Value for Money
4,1/5
Features
4,0/5
Ease of Use
4,2/5
Customer Support
4,3/5

Already have DaySmart Pet?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 173
Amber
Amber
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for groomers!

Reviewed on 2018/11/21

Overall I great way for groomers to keep track of info and communicate with their clients. Has so...

Overall I great way for groomers to keep track of info and communicate with their clients. Has so many helpful features and they are always improving.

Pros

123 Pet makes my life as a groomer so much easier. It has so many options for recording important info that I need on a daily basis. It also has texting and email reminders and marketing options which save me so much time since I don't have to manually call people. I also really love the new text ready for pick up feature. It has been a lifesaver!

Cons

Some of the information pages could be condensed so you don't have to click around as much to look for things.

Taylor
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Three Tails Review

Reviewed on 2020/06/18

We used PetDesk for over a year, they ended their grooming segment of their software and we were...

We used PetDesk for over a year, they ended their grooming segment of their software and we were referred by our sales rep to try you all.

Pros

It is specialized to the pet industry. I also like the marketing feature with the ready templates

Cons

Just a few additional steps to send customers message their pet is ready and to schedule their appointments.
There is no application for customers to have on their phone to request appointments

Alternatives Considered

Pawfinity, Gingr, Groomsoft and MoeGo

Reasons for Choosing DaySmart Pet

Our sales rep suggested it, plus the $20 3 month trial helped.

Switched From

PetDesk

Reasons for Switching to DaySmart Pet

Price and features
Liz
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The more they update the worse it gets!

Reviewed on 2018/04/30

Pros

We have been using this software for over seven years. It was perfect when we first bought it in 2011. It was easy to use and worked exactly how we needed it to work. This is no longer the case and it is now costing us time and money instead of saving it...

Cons

Most of our customers have standing reservations for daycare and also buy packages. You can no longer schedule out their reservations and pull from their package. It counts future dates against the package so you cannot add an additional day if requested and pull from the package. It charges them full price and there is no way to change it unless you start deleting future days and then it just becomes a nightmare. Scheduling is the main function of this software and it does not do what it needs to do to run a successful daycare! So now we have to manually re-enter every single appointment every single day (over 60 dogs/appointments per day). What used to take 15 minutes now takes over one hour. Now this week it suddenly is showing that customers have negative days so it is no longer alerting us that the customer has used up their package and are due for a new one! That is money out the door!! Also, basic things like viewing tickets used to be so easy and now you have to make numerous clicks just to get to what you want to view. Even though we just paid for an upgrade, we are researching other software companies and are willing to pay again for one that works. The stress of switching over to a new software program is worth not having to deal with the every day stress of 123 Pet! We have been using this software longer than their reps have worked there and know more about it than they do, so they're of no help. We do not recommend this product, look elsewhere!

Response from DaySmart Software

We' sorry to hear that you've had a problem. It does look like you have not completed the free maintenance updates released for your version. These include bug fixes and feature improvements. We did make changes to the way packages are implemented due to many requests. We're sorry that this change negatively impacted your operation. Our Customer Support Specialist has reached out to you to see how we can be of further assistance.

Amber
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DaySmart pet grooming

Reviewed on 2022/11/09

Amazing. Wonderful

Amazing. Wonderful

Pros

I love how it’s easy to use and the company is there when you need them. I also use it for day board and over night stays. It helps keep everything in order.

Cons

Only think I don’t like is when you need to input feeding in by day when they eat you have to put it in notes. Other then that. I like it.

Jason
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

It's polished but flawed-obviously not created with input from the grooming world.

Reviewed on 2016/10/10

We are a medium volume, upscale grooming salon with six employees. When we opened four years ago,...

We are a medium volume, upscale grooming salon with six employees. When we opened four years ago, we computerized the clip card client list of an old salon. They have decent customer support and It's fairly easy to use, but there are some very frustrating "quirks" that should have been addressed in updates years ago.

1. Like many salons, we have a number of dogs that drop off at the same time in the morning. The calendar does not allow the schedule to reflect this and creates confusion.
2. Everyday we have at least one client with multiple pets, but if they are assigned to two different groomers, you are unable to drag and drop the appointment. Also, it won't let you schedule them for the same time slot.
3. Because the SMS appointment reminders automatically use the time scheduled on the calendar and not the actual time the client drops off, this feature is useless.
3. There's no third party pos integration, therefore we must keep two sales registers and reconcile them daily.
4. Their cloud based system and app is a useless
5. Ditto for the QuickBooks "integration" that is not included in the monthly price.

Pros

Polished

Showing 5 reviews of 173 Read all reviews

DaySmart Pet FAQs

Below are some frequently asked questions for DaySmart Pet.

DaySmart Pet offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Whether you offer grooming, daycare, boarding, or any combination of the three – we’ve got a package that fits the unique needs of your business. Packages starting at $29/month, try free for 14 days!

DaySmart Pet has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

DaySmart Pet supports the following languages:

English

DaySmart Pet supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DaySmart Pet integrates with the following applications:

CardConnect, Facebook Plug-In, Instagram, Meta for Business, QuickBooks Online Advanced, Stripe

DaySmart Pet offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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