AestheticsPro

4.4 (524)
Write a Review!
All-In-One Medical Aesthetics Software

About AestheticsPro

AestheticsPro is a medical spa management software solution that offers medical aesthetic businesses a HIPAA compliant and secure platform to manage electronic medical records. With approximately 500 customizable forms in the E-Record library and over 40 reports, efficiently operate your business while offering online booking and a client portal to your clients.

With unlimited calendars, AestheticsPro allows users to manage client appointments and staff schedules. To further enhance scheduling activity, AestheticsPro enables users to schedule automatic email confirmations and track staff hours. Besides client and staff management, users can process payments, invoice clients, and handle auto-billed subscriptions with AestheticsPro's point-of-sale (POS) and merchant services feature.

AestheticsPro software includes an accounting suite which allows users to reconcile daily transactions, generate breakdown reports, and view sales and profit data in real time. Facilitate effective marketing strategies with the tools AestheticsPro Marketing Solutions offers to track leads, marketing costs and return on investment (ROI).


Key benefits of AestheticsPro

  • As a cloud-based platform, AestheticsPro affords users the flexibility to access records and perform tasks on the move from any mobile or tablet device.
  • AestheticsPro features E-Records designed specifically for the medical aesthetics industry, allowing users to create and manage online records and photos quickly and accurately.
  • AestheticsPro offers clients a personalized portal, enabling clients to perform online bookings and payments conveniently.
  • AestheticsPro equips users with a suite of marketing tools, helping users to schedule automated drip campaigns and analyze marketing campaign performance.
  • Users can define user permissions for electronic transactions, ensuring all data is stored securely.

  • Images

    AestheticsPro Software - Secure EMR with photo markup tools.
    AestheticsPro Software - Integrated calendar system for staff, rooms, and equipment.
    AestheticsPro Software - Work seamlessly from any device.
    AestheticsPro Software - Full marketing suite with email campaigns, touchpoints, and SMS blasts.
    AestheticsPro Software - HIPAA cloud compliant with nearly 500 customizable forms.
    AestheticsPro Software - Easily accessible Client portal with Book Now features. Photo gallery with before and after photos. Accessible from any device.
    AestheticsPro Software - Easy invoicing and check out process.
    View 9 more
    AestheticsPro video
    AestheticsPro video
    AestheticsPro Software - Secure EMR with photo markup tools.
    AestheticsPro Software - Integrated calendar system for staff, rooms, and equipment.
    AestheticsPro Software - Work seamlessly from any device.
    AestheticsPro Software - Full marketing suite with email campaigns, touchpoints, and SMS blasts.
    AestheticsPro Software - HIPAA cloud compliant with nearly 500 customizable forms.
    AestheticsPro Software - Easily accessible Client portal with Book Now features. Photo gallery with before and after photos. Accessible from any device.
    AestheticsPro Software - Easy invoicing and check out process.

    Not sure about AestheticsPro? Compare with a popular alternative

    AestheticsPro

    4.4 (524)
    VS.

    Starting Price

    US$59.00
    month
    US$29.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    114
    58

    Integrations

    4
    2

    Ease of Use

    4.2 (524)
    4.1 (72)

    Value for Money

    4.3 (524)
    4.0 (72)

    Customer Service

    4.5 (524)
    4.1 (72)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    DaySmart Spa

    4.1
    #1 Alternative to AestheticsPro
    DaySmart Spa provides seamless scheduling, payments, communication, and management in a single solution, ensuring a...

    Tebra

    3.9
    #2 Alternative to AestheticsPro
    Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on...

    Meevo

    4.4
    #3 Alternative to AestheticsPro
    Streamline daily operations and automate your marketing campaigns with software designed with your goals in mind.

    DrCloudEHR

    4.2
    #4 Alternative to AestheticsPro
    DrCloudEHR is a digital health solution designed to help healthcare organizations manage patient details, create...

    Reviews

    Overall rating

    4.4 /5
    (524)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    4.5/5

    Already have AestheticsPro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 524
    Ember
    Ember
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Mixed Feelings

    Reviewed on 2018/12/12

    Overall, we enjoy the software. We wish we could customize more things within the software, such...

    Overall, we enjoy the software. We wish we could customize more things within the software, such as certain reports. A help menu would also be a welcome addition. However, we do like that we can have multiple levels of access so each employee has what they need but do not have access to unnecessary features as we see fit. Would cautiously recommend this software.

    Pros

    I love the features available within this software, it is exactly what we needed to begin paperless record keeping with our clients. We like all of the reports we can run & the overall look of the software is great.

    Cons

    I don't enjoy having to create a "support ticket" to ask simple questions, a HELP website would be great. Often we get a response that "the development team is working on it" when we bring up an issue. Some of the features within AestheticsPro are faulty & need to be updated.

    Response from AestheticsPro

    Thank you Ember, we will have an Account Rep reach out to you to discuss employee access as we do have tiered privileges. We will also work out a Help Plan with you!
    -AestheticsPro Team

    Danielle
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Excellent software for Estheticians

    Reviewed on 2024/10/01

    So far Aesthetics Pro provides me more quality features for the price of the service. as long as...

    So far Aesthetics Pro provides me more quality features for the price of the service. as long as this system continues to evolve it will continue to be a valuable and integral part of my business.

    Pros

    I love the form creator and that I can attach forms to specific services. I also love the card on file to reserve appointments

    Cons

    I want the weekly view calendar to be like MINDBODY! I want to be able to assign a color to each service and I want to have each one showing on the weekly calendar and it want it to be like the daily calendar where they are positioned on the schedule based on the time of the service. I would also love to see you guys knock off MINDBODY's reports! I want to be able to filter reports right in the program not have to export to excel to cut and slice them.

    Alternatives Considered

    Booker, Square Point of Sale and Schedulicity

    Reasons for Choosing AestheticsPro

    MBO was charging me an insane amount of money monthly for features that my business did not need or use. even during covid when esthetic businesses were shut down for almost a year. MBO did not waive or lower our fee. they just held off on raising the prices for a few more months and forced us to take on a new feature that only fitness studios would use.

    Switched From

    Mindbody

    Reasons for Switching to AestheticsPro

    AP was geared more toward esthetics businesses and it had features that I wanted like hippa compliant forms and the ability for clients to fill them out at home. most other software is made for other types of businesses so its often not fully functional for esthetic businesses.

    Response from AestheticsPro

    Hi Danielle! Thank you so much for your wonderful review of AestheticsPro! We're thrilled you're enjoying our software, especially the form creator and the ability to attach forms to specific services. We're also glad the card-on-file feature makes appointment reservations easier for you! If you ever have any questions, please feel free to reach out - we love to help! Wishing you the best in business - the AP team!

    Lisa
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Terrible.

    Reviewed on 2024/09/27

    My experience was terrible. I wouldn’t recommend.

    My experience was terrible. I wouldn’t recommend.

    Pros

    They did a good demo and are great at getting people to believe in their software.

    Cons

    I had a very disappointing experience with Aesthetics Pro. From the start, their system was not user-friendly, and I encountered numerous issues with my charting. My charts were messy and not in chronological order, making it difficult to keep patient records organized. Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there. These were only a few of the issues that I encountered. There were many more.

    I was with Aesthetics Pro for only one month before deciding to leave due to these issues. The transition was horrible—Aesthetics Pro was not helpful, and they created many hurdles for me to terminate my contract. Despite their resistance, I was finally able to end my relationship with them.

    However, the most concerning issue was their refusal to provide my EMR records once I terminated my contract. Despite federal laws and HIPAA regulations that require a software company to make these records accessible to healthcare providers, Aesthetics Pro informed me they could not fulfill this request. This is a clear violation of federal regulations, and their unwillingness to comply is unacceptable.

    Overall, Aesthetics Pro was extremely difficult to work with, and I would not recommend them to anyone seeking a reliable and compliant system for managing patient records.

    Response from AestheticsPro

    Hi Lisa,
    Thank you for your feedback. As you know, our team waived your early termination fee as a gesture of goodwill, and we dedicated significant time on the phone with both you and your partner to address your concerns. During these conversations, we aimed to provide you with the necessary guidance on retrieving your records and ensuring a smooth transition.

    We take customer satisfaction very seriously, and it’s disheartening to hear that our efforts did not resolve your concerns. Wishing you the best in business. - AP Team

    Felina
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    10/10 recommend

    Reviewed on 2024/10/22

    The staff has been amazing to work with!! Very honest and helpful

    The staff has been amazing to work with!! Very honest and helpful

    Pros

    Customer service has been amazing, training very helpful, then the recordings even more helpful so when I forget I have more than my notes to refer to

    Cons

    It’s a good problem to have, but all of the options to learn

    Alternatives Considered

    DrChrono

    Reasons for Choosing AestheticsPro

    Needed to consolidate systems and use EMR

    Switched From

    Gymdesk and GlossGenius

    Reasons for Switching to AestheticsPro

    It has my profit and loss statement which was very important to me

    Response from AestheticsPro

    Hi Felina, Thank you for the wonderful review of AestheticsPro! We’re thrilled to hear you’re enjoying the user-friendly features, award-winning customer support, and making great use of our training library. If you ever need assistance, our team is here to help! Wishing you continued success! – The AP Team

    Ardis
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best all encompassing aesthetic software!

    Reviewed on 2024/09/25

    Very happy 8 years and counting. Really happy you include all new enhancements.

    Very happy 8 years and counting. Really happy you include all new enhancements.

    Pros

    Relational DB so reporting is robust and has full functionality

    Cons

    Can’t 2 way text this would be a great addition - look at Textline as a model. You could just pass the name and phone number.

    Alternatives Considered

    Jane, Square Point of Sale, ZENOTI and Aesthetic Record

    Reasons for Switching to AestheticsPro

    Full functionality needed at the time and relational database with robust reporting

    Response from AestheticsPro

    Hi Ardis!
    First off, we would like to say THANK YOU SO MUCH FOR BEING A CUSTOMER FOR THE LAST 8 YEARS! Your continued support means the world to us. And thank you for leaving such a wonderful review of AestheticsPro! We're delighted to hear that you find our software and features so uesful. If you ever need help, don’t hesitate to reach out – we’re always here for you! Wishing you ongoing success! - The AP Team

    Showing 5 reviews of 524 Read all reviews

    AestheticsPro FAQs

    Below are some frequently asked questions for AestheticsPro.

    AestheticsPro offers the following pricing plans:

    • Starting from: US$59.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    AestheticsPro has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    AestheticsPro supports the following languages:

    English

    AestheticsPro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    AestheticsPro integrates with the following applications:

    Gravity, MDToolbox-Rx, Twilio, Worldpay for Business

    AestheticsPro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for AestheticsPro.