Auctria

Fundraising platform for online, silent & live auctions

4,7 /5 (303 reviews) Write a Review!

Auctria Overview

What is Auctria?

Auctria - formerly known as Charity Auction Organizer - is a web-based fundraising solution that enables organizations to run auctions and organize donations. The solution helps non-profits of all sizes to conduct online, live, and silent auctions as well as track donors and bidders in real-time. Auctria is used by various types of organization including schools, cultural groups, arts groups, disease-fighting communities, and parent-teacher associations.

Auctria enables organizations to auction items such as raffle prizes and tickets as well as generates donor receipts that can either be printed or sent to donors via email. Non-profits can streamline the auction process by managing procurement, donors, bidding, bidders, collections, and close-out from a single interface. The solution helps in bidder automation by centralizing the entire bidding process, from bidder registration to bid close-out. The tool also facilitates the printing of materials for display pages, bid sheets, auction catalogs, and gift certificates.

Auctria enables users to create a new, professional auction website before the beginning of each auction event. The tool provides in-built website templates that make it easy for users to personalize and set up a website with different web elements. Via the website, visitors can register, bid, donate, and share updates on social media platforms.

Other features offered by Auctria include dashboard reports, form creation, ticket sales, bidders check-in, data importing, and visitors tracking. The tool supports credit card processing through its integration with Stripe.com. Auctria also supports multiple currencies including USD, EUR, CAD, AUD, and JPY.

Auctria Overview

Pricing

Starting from
US$300,00/year

Pricing options

Free Trial
Subscription
Value for money

Explorer: FREE

Emerald Plan: $300 annual license

Diamond Plan: $600 annual license

Optional: Auctria Launch $400/per event


Auctria Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

desktop and mobile bidder views
record bids & purchases
The tool enables users to register new bidders
The platform allows users to view auction items and activities
The solution displays a summary of fundraising events
Auctria screenshot: desktop and mobile bidder views Auctria screenshot: record bids & purchases Auctria screenshot: The tool enables users to register new bidders Auctria screenshot: The platform allows users to view auction items and activities Auctria screenshot: The solution displays a summary of fundraising events

Auctria Reviews

Auctria Reviews

Overall rating
4,7
/
5
Excellent
239

Very good
56

Average
5

Poor
2

Terrible
1

Value for Money
4,9
Features
4,5
Ease of Use
4,5
Customer Support
4,8
97% recommended this app
Cäcille E.

The BEST bang for your buck and more

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions.

There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will


Quinn W.

Fantastic service

We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!


Anne H.

Auctria auction review

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.


Susan F.

"Take a Taste Out of Crime Online" First Time

While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance.

If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others.

We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event.


Molly B.

Auctria Review

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.


Cäcille E.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

The BEST bang for your buck and more

Used Monthly for 6-12 months
Reviewed on 2019/05/28
Review Source: Capterra

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions.

There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pros

I loved most everything Auctria has to offer.

1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing.

2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible!

3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone.

4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly.

5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.

Cons

1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online.

I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Response from Auctria

Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program.

Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to [email protected] so we can share more information and more details.

Thanks for being our cheerleader and hope all your fundraising goals are surpassed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Quinn W.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Fantastic service

Used Other for 1-5 months
Reviewed on 2020/09/08
Review Source: Capterra

We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!

Pros

The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal.

The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!

Cons

The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.

Response from Auctria

Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most!

fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us [email protected] and we can help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anne H.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Auctria auction review

Used Daily for 6-12 months
Reviewed on 2019/08/27
Review Source: Capterra

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pros

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Cons

I didn't like that the customer service reps weren't available for calls or instant messaging help.
I didn't like how difficult it was to set up the credit card system
I didn't like how difficult it was to set up the kiosk part

Response from Auctria

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser.

We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us.

Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser.

Our support team is always nearby, please reachout- [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Susan F.
Industry: Public Safety
Company size: 2-10 Employees

"Take a Taste Out of Crime Online" First Time

Used Other for 2+ years
Reviewed on 2020/07/07
Review Source: Capterra

While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance.

If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others.

We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event.

Pros

Since 2015 and prior to this year, we had been using the Auctria platform for our in-person event which included upwards of 160 silent auction items, 18 bucket raffles items, and "big item" raffles. It worked well to house sponsor and donor data as well as auction item information and details. Printing up pen-to-paper bid sheets was easy and simple.

With COVID19 restrictions, we had to move our fundraiser to an virtual event. Since much of our data was already entered into Auctria, it was easy to re-categorizing pieces from "silent" to "online." It was turn-key! Everything was linked and automatically connected to the auction website catalog pages. Our task then became taking and uploading pictures (using a phone camera!), and creating a website.

Cons

I found that some of the website templates for the auction website were cumbersome and limiting. In adding verbiage to the website homepage, I would have liked to have had more flexibility in font size choices and clearer information about padding and margins in text row blocks (this was the first time I have ever used a negative margin setting!!). My work around was to create a JPG text block and upload it as a picture.

While not a software issue, I found the User Guide drill-down method for linking additional information difficult to follow. Often times, I would click on links which suggested other links, which suggested even more links, and I would fink myself lost looking for the solution or answer to a question. On the other hand, tech support is amazing!

Response from Auctria

Susan- thanks for hi-lighting the FB Group Auction Team Talk in this review. We are happy you found it useful. To anyone else looking to connect with other auction teams & experts please join us.

Glad to see read your fundraiser was a success!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Molly B.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Auctria Review

Used Daily for 1-5 months
Reviewed on 2019/10/14
Review Source: Capterra

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pros

The software is very easy to use. Check in and check out was easy for people to pick up.

Cons

I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Response from Auctria

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy.

Please reach to our support team for help using any features. Email: [email protected] or in-app messaging. We truly want you to have the best auction fundraising experience possible.

Regarding checkout and items is a bit upsetting, this is the core of the platform streamlining donor-item-bidding-checkout. During checkout all items, donations, for sale purchases are on the checkout screens as well as bidder statements. By default bidder Bidder statements will show all the activity: items won, purchases, donations and payments from bidders.

Bidder statements can be further modified to include or exclude: item description, item value, & tax deductible status.

Thanks for taking the time to leave these details so we can help. Hope all your future bids soar!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
9,4/10
Based on 303 user ratings
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Auctria Pricing

Auctria Pricing

Starting from
US$300,00/year
Free Trial
Subscription
Value for money

Explorer: FREE

Emerald Plan: $300 annual license

Diamond Plan: $600 annual license

Optional: Auctria Launch $400/per event

Explorer: FREE

Emerald Plan: $300 annual license

Diamond Plan: $600 annual license

Optional: Auctria Launch $400/per event

Value for Money
4,9/5
Based on 303 user ratings
Compare value for money rating with alternatives
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Auctria Features

Auctria Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,5/5
Based on 303 user ratings
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Categories

Additional information for Auctria

Additional information for Auctria

Key features of Auctria

  • Activity dashboard
  • Auction management
  • Automatic notifications
  • Bid management
  • Credit card integration
  • Credit card processing
  • Data import/export
  • Email invitations & reminders
  • Email notifications
  • English auction
  • Expense tracking
  • Forms management
  • Graphical data presentation
  • Live auction
  • Offline client
  • Online auction management
  • Proxy bidding
  • Real time notifications
  • Receipt management
  • Registration management
  • Reporting & statistics
  • Reserve price
  • Sales tax management
  • Silent auction
  • Third party integration
  • Ticket management
  • Visitor registration

Benefits

• Auctria offers an offline client feature that enables non-profits to download and install the program on their system and work on auctions without an internet connection.

• The solution helps users in bidder registration and enables them to capture participant contact information, seating preferences, meal choices, and credit card details.

• Auctria allows organizations to conduct, switch between, and view the status of multiple auctions.

• The platform enables users to identify auction items by using fields such as a unique item number, an image to display the item, or by tagging them as donation item or 'for sale' item.

• Auctria supports organizations at auction check out by ensuring that registered credit card bidders are able to pay for the items without having to enter any further information.

Auctria FAQs

Auctria FAQs

Below are some frequently asked questions for Auctria.

Q. What type of pricing plans does Auctria offer?

Auctria offers the following pricing plans:

Starting from: US$300,00/year

Pricing model: Subscription

Free Trial: Available

Explorer: FREE Emerald Plan: $300 annual license Diamond Plan: $600 annual license Optional: Auctria Launch $400/per event

Q. What are the main features of Auctria?

Auctria offers the following features:

  • Activity dashboard
  • Auction management
  • Automatic notifications
  • Bid management
  • Credit card integration
  • Credit card processing
  • Data import/export
  • Email invitations & reminders
  • Email notifications
  • English auction
  • Expense tracking
  • Forms management
  • Graphical data presentation
  • Live auction
  • Offline client
  • Online auction management
  • Proxy bidding
  • Real time notifications
  • Receipt management
  • Registration management
  • Reporting & statistics
  • Reserve price
  • Sales tax management
  • Silent auction
  • Third party integration
  • Ticket management
  • Visitor registration

Q. Who are the typical users of Auctria?

Auctria has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does Auctria support?

Auctria supports the following languages:

English

Q. What type of pricing plans does Auctria offer?

Auctria has the following pricing plans:

Subscription

Q. Does Auctria support mobile devices?

Auctria supports the following devices:

Android, iPhone, iPad

Q. What other apps does Auctria integrate with?

Auctria integrates with the following applications:

Stripe

Q. What level of support does Auctria offer?

Auctria offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials