About Auctria

Auctria - formerly known as Charity Auction Organizer - is a web-based fundraising solution that enables organizations to run auctions and organize donations. The solution helps non-profits of all sizes to conduct online, live, and silent auctions as well as track donors and bidders in real-time. Auctria is used by various types of organization including schools, cultural groups, arts groups, disease-fighting communities, and parent-teacher associations.

Auctria enables organizations to auction items such as raffle prizes and tickets as well as generates donor receipts that can either be printed or sent to donors via email. Non-profits can streamline the auction process by managing procurement, donors, bidding, bidders, collections, and close-out from a single interface. The solution helps in bidder automation by centralizing the entire bidding process, from bidder registration to bid close-out. The tool also facilitates the printing of materials for display pages, bid sheets, auction catalogs, and gift certificates.

Auctria enables users to create a new, professional auction website before the beginning of each auction event. The tool provides in-built website templates that make it easy for users to personalize and set up a website with different web elements. Via the website, visitors can register, bid, donate, and share updates on social media platforms.

Other features offered by Auctria include dashboard reports, form creation, ticket sales, bidders check-in, data importing, and visitors tracking. The tool supports credit card processing through its integration with Stripe.com. Auctria also supports multiple currencies including USD, EUR, CAD, AUD, and JPY.

Pricing starting from:

US$300,00/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Auctria

Key benefits of Auctria

• Auctria offers an offline client feature that enables non-profits to download and install the program on their system and work on auctions without an internet connection.

• The solution helps users in bidder registration and enables them to capture participant contact information, seating preferences, meal choices, and credit card details.

• Auctria allows organizations to conduct, switch between, and view the status of multiple auctions.

• The platform enables users to identify auction items by using fields such as a unique item number, an image to display the item, or by tagging them as donation item or 'for sale' item.

• Auctria supports organizations at auction check out by ensuring that registered credit card bidders are able to pay for the items without having to enter any further information.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$300,00/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Auctria

Images

Auctria Software - Auctria bidder views
Auctria Software - Auctria record bids & purchases
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Auctria video Auctria Software - Auctria bidder views Auctria Software - Auctria record bids & purchases Auctria Software - Auctria donor dashboard Auctria Software - Auctria item dashboard Auctria Software - Auctria bid recording

Features

Total features of Auctria: 45

  • Absentee Bidding
  • Activity Dashboard
  • Alerts/Notifications
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Contribution Tracking
  • Credit Card Processing
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Donor Management
  • Email Management
  • Email Reminders
  • Event Ticketing
  • Event Tracking
  • Forms Management
  • Image Editing
  • Image Library
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Access
  • Online Auction
  • Online Bidding
  • Online Catalog
  • Online Forms
  • Payment Processing
  • Product Catalog
  • Proxy Bidding
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Reverse Bidding
  • Search/Filter
  • Silent Auction
  • Social Media Integration
  • Support Ticket Management
  • Third Party Integrations
  • Watch List
  • Website Management

Alternatives

Greater Giving

4,1
#1 Alternative to Auctria
Greater Giving Event Software is a cloud-based fundraising solution which helps non-profit organizations plan charity...

OneCause

4,7
#2 Alternative to Auctria
OneCause Fundraising Software offers a range of functionality including: Auction & Event Management, Mobile Bidding,...

GiveSmart

4,5
#3 Alternative to Auctria
GiveSmart is a mobile bidding and event management solution for fundraisers of all sizes, including foundations,...

BiddingOwl.com

4,8
#4 Alternative to Auctria
BiddingOwl helps organizations design personalized websites with custom logos, colors, themes, images, and event...

Reviews

Overall rating

4,8 /5
(365)
Value for Money
4,9/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,8/5

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Showing 5 reviews of 365
Cäcille E.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The BEST bang for your buck and more

Reviewed on 2019/05/28

Overall, for having this be the first and only auction software I've ever used, this has been an...

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions.

There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pros

I loved most everything Auctria has to offer.

1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing.

2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible!

3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone.

4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly.

5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.

Cons

1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online.

I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Response from Auctria

Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program.

Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to [email protected] so we can share more information and more details.

Thanks for being our cheerleader and hope all your fundraising goals are surpassed.

Joan B.
Overall rating
  • Industry: Music
  • Company size: 51-200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of The Monterey County Pops! 2020 Uncorked! Online Fundraiser Using Auctria Software

Reviewed on 2021/02/08

Everyone ~ our board members, friends and family who bid on items and others who just checked us...

Everyone ~ our board members, friends and family who bid on items and others who just checked us out ~ all were very impressed with the format and the ease of moving around the auction items and the readability of each of the pages. It was a very positive experience for all of us!

Pros

For me, as the Chairperson of the Uncorked! Fundraiser, I really appreciated the organization of all the categories. Everything about the software was thorough and comprehensive and included all the essential information on the bidders on the donation items. I loved the way the bidding was tracked and bidders were notified of their status. The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was. In fact, at our last board meeting, they confirmed that they want to go forward with doing the same thing again with Auctria for our 2021 fundraiser~ it was such a positive experience!
And I as the Chairperson, am especially grateful for the help that I received whenever I had a question ~ I got my answer via email right away! Super impressive!

Cons

Perhaps you could make it more clear that after a bidder wins an item, they need to go back and complete the transaction. A few of our bidders thought that since they had already submitted their credit card information, that their credit card would automatically be debited. After a week or so of non-payment, I had to remind them to go back on the website and complete the transaction.

Alternatives Considered

Wild Apricot

Reasons for Switching to Auctria

Another local fundraiser, Santa Lucia Highlands Wine Artisans Association, used Auctria and the excecutive director told me that she was very pleased with everything that Auctria did for them and she explained why. That was enough for me to settle on Auctria after a lot of comparison.

Response from Auctria

Thank you for taking the time to provide details here. This will certainly help others! Happy to read from the Chairperson, to the board members to the bidders all were delighted.

Looks like you did lots of research and the referral from a local organization is kind. Your note here is very kind!

Thank you for using Auctria. Hope you crushed your fundraising goal!

Re: bidder close-out can be batched by the admin post event if there is a credit card on file. This give the organization much more control over the finances. If you want some help for next time please drop us an email [email protected]

Anne H.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Auctria auction review

Reviewed on 2019/08/27

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I...

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pros

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Cons

I didn't like that the customer service reps weren't available for calls or instant messaging help.
I didn't like how difficult it was to set up the credit card system
I didn't like how difficult it was to set up the kiosk part

Response from Auctria

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser.

We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us.

Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser.

Our support team is always nearby, please reachout- [email protected]

Quinn W.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic service

Reviewed on 2020/09/08

We were able to put our whole event website and catalog together in less than a week, and when we...

We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!

Pros

The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal.

The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!

Cons

The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.

Alternatives Considered

BiddingOwl.com, OneCause and GiveSmart

Reasons for Choosing Auctria

OneCause really messed up my last event, with no way to fix it, and cost 20x more than Auctria. We're a smal organization, so the pricetag was too much for us, but at the time we thought it might increase our revenue from paper bid sheets and wanted to give it a try. Using Auctria was an easy switch because we didn't need the live auction functionality, and now that I've used it, I think we'll continue with Auctria for all events in the future.

Switched From

OneCause

Reasons for Switching to Auctria

The batch upload function was our primary reason for choosing Auctria, but in addition to that, the user experience was so much more refined, streamlined, and customizable, and the pricing was much more affordable, so more of our funds went toward our mission.

Response from Auctria

Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most!

fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us [email protected] and we can help.

Molly B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Auctria Review

Reviewed on 2019/10/14

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the...

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pros

The software is very easy to use. Check in and check out was easy for people to pick up.

Cons

I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Alternatives Considered

Panorama, OneCause, GiveSmart and Silent Auction Pro

Reasons for Switching to Auctria

The price of Auctria was great and it had all the features I wanted. We did not want to go to a full mobile bidding auction. Auctria allowed us to still do the paper bid sheets but made putting the auction together easy with the printing and check out features.

Response from Auctria

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy.

Please reach to our support team for help using any features. Email: [email protected] or in-app messaging. We truly want you to have the best auction fundraising experience possible.

Regarding checkout and items is a bit upsetting, this is the core of the platform streamlining donor-item-bidding-checkout. During checkout all items, donations, for sale purchases are on the checkout screens as well as bidder statements. By default bidder Bidder statements will show all the activity: items won, purchases, donations and payments from bidders.

Bidder statements can be further modified to include or exclude: item description, item value, & tax deductible status.

Thanks for taking the time to leave these details so we can help. Hope all your future bids soar!

Showing 5 reviews of 365 Read all reviews

Auctria FAQs

Below are some frequently asked questions for Auctria.

Auctria offers the following pricing plans:

  • Starting from: US$300,00/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Explorer: FREE Emerald Plan: $300 annual license Diamond Plan: $600 annual license Optional: Auctria Launch $400/per event

Auctria has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Auctria supports the following languages:

English

Auctria supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Auctria integrates with the following applications:

Authorize.Net, Stripe

Auctria offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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