Liberty

About Liberty
Liberty from Softlink is a cloud-based knowledge & content management and library automation solution which enables the management of all library resources, whether physical, electronic, or virtual, from a single platform. The system is used by public libraries, specialist libraries, academic and higher education institutions, law firms, nonprofit organizations, government, and more.
Liberty allows users to manage and report on all library resources from within a single platform. Various navigation and search options are built-in, including book carousel navigation, predictive text searching, full-text search, faceted search, and advanced federated search. Library staff and users can manage their own personal library profiles, allowing self-service requesting and reservation of resources, and loan renewals. The system is self-checkout ready, with support for barcode and RFID scanning, and allows MARC21 records to be imported from other databases and libraries around the world.
Liberty also offers a range of custom modules for managing different library functions. The acquisitions module is designed to streamline the ordering and receipt processes for resources, with users able to configure cost centers, funds, and budgets, track expenditure, and review running budgets. Integration with OverDrive allows users to download audiobooks and eBooks directly from within the search interface in Liberty, via eZRead. The serials module enables the management of subscriptions to electronic journals and periodicals, with automatic notification of new arrivals, automated check-in processing, cataloguing of individual articles, and more. Third party integrations supplement the library catalogue with book reviews, cover images, summaries, tables of contents, annotations, excerpts, author biographies, and other information. SIP2 integration also allows users to connect Liberty with security gates, self service machines, and other hardware.
Key benefits of Liberty
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Reviews
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- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Liberty the User Friendly Software in All Libraries.
Reviewed on 2023/06/13
I wish [sensitive content hidden] could run the user workshop in PNG again so we can better master...
I wish [sensitive content hidden] could run the user workshop in PNG again so we can better master the software.
Pros
User friendly and better than the other software I used.
Cons
All is good but with the facilitator and trainer if one is around to train and guide to muster the software.
Alternatives Considered
Athena DocReasons for Switching to Liberty
Don't know why but I used it in other libraries.Response from Softlink Information Centres
Thank you for taking the time to review Liberty. We appreciate it and are very happy to see your ratings.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Liberty Great Service
Reviewed on 2023/03/23
Excellent
Excellent
Pros
Timely and consistent support for librarians. Technicians use jargon free language and show patience when supporting someone new to Liberty.
Cons
I'm interested in integrating a LibGuide into liberty - would be great if it were all in one package.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Liberty review
Reviewed on 2019/07/30
A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more...
A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.
Pros
Lots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.
Cons
Sometimes it can be a little non-intuitive. Or perhaps that's just me!
Response from Softlink Information Centres
Hello David,
Thank you very much for taking the time to review Liberty and for your positive comments. We are especially happy to read your great comments about our Support Team - they are one of our greatest assets!
Thank you for the constructive feedback. It has been passed on to our Support team.
Once again David, thank you for taking the time to write your review, it is appreciated.
Softlink Information Centers
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable, with all the functionality I need
Reviewed on 2020/05/12
Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted...
Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.
Pros
Liberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.
Cons
I create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)
Response from Softlink Information Centres
Hello Jennifer,
Thank you so much for taking the time to review Liberty.
We are delighted you find the functionality and performance of our library management system fulfils your requirements so well.
Thank you for your endorsement of our Support team. We are proud of our support record and, like you, think our team is superb!
Your review will be shared with the Softlink team and once again, thank you.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Liberty is the total pakcage
Reviewed on 2019/08/20
Pros
It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.
Cons
I would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.
Response from Softlink Information Centres
Hello Eric,
Thank you very much for taking the time to review Liberty.
Your positive comments on Liberty and how it helps you to provide a great service to your users is wonderful to hear. That the Lum Library is considered by your users to be "their major benefit" must make you feel very proud!
While Liberty does include full MARC Cataloguing and a MARC editor screen we understand that to complete some local authority changes you were able to so via the applicable option in Resources.
We look forward to continuing our relationship with you and once again thank you for taking the time to provide us with your valued feedback.
Kind Regards,
The Softlink Team.
Liberty FAQs
Below are some frequently asked questions for Liberty.Q. What type of pricing plans does Liberty offer?
Liberty offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Pricing information is available on inquiry.
Q. Who are the typical users of Liberty?
Liberty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Liberty support?
Liberty supports the following languages:
English
Q. Does Liberty support mobile devices?
Liberty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Liberty integrate with?
Liberty integrates with the following applications:
OAuth
Q. What level of support does Liberty offer?
Liberty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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