Alexandria

About Alexandria
Alexandria is a web-based library automation solution that promises facility and resource management features, while crucially maintaining inventories of books, periodicals or associated reference materials. Hosted within the cloud or available for localized on-premise installation, librarians and library staff can access Circulation interfaces for handling day-to-day transactions such as checking books in, placing reservation holds, querying availability or charging fees. Cataloguing, a typically intensive task, is simplified by built-in SmartMARC support for obtaining MARC references from various sources such as the Library of Congress. Alexandria also supports code thirty-nine barcode symbology, allowing barcoded labels, spine labels and patron library membership cards to be created.
Aimed at modern libraries across both public and private educational institutions, including K-12 libraries, research facilities, churches, universities, and corporate libraries, Alexandria crucially delivers centralized access. This means that users can query a catalog of library resources and materials remotely, anytime and anywhere. Books and periodicals within an inventory can be searched online across a variety of interfaces depending on the type of user. Each wholly customizable, these search interfaces include "Explore", "Scout" and "Search" varieties to provide intuitive portals based around icons, keywords and more advanced tools for in-depth research applications.
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Reviews
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- Industry: Libraries
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Excellent Customer Online Support
Reviewed on 2018/10/12
Pros
To begin with, I just admire the customer support round the clock that they give. It's so hard to get stuck that for instance, you have to wait on their working hours, no! They got my needs.
Cataloging is so superb and one can be in control of the software by navigating across panes easily.
Cons
I have not seen any cons yet, I have been using it for trial and I loved it.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Partnering with Alexandria to meet information demands of the 21st century.
Reviewed on 2021/05/01
Since we implemented Alexandria, we no longer worry about data security, cloud based Alexandria...
Since we implemented Alexandria, we no longer worry about data security, cloud based Alexandria takes care of that
Pros
Alexandria serves as a portal for the vocational training college which gives students access to a myriad of information services. The beautiful thing is that the software is hosted by the manufacturer, removing the need for installation, upgrades and security. We we made subscription, Alexandria takes care of the rest.
We find it efficient that all the students at the college use the same user license. While accessing the online library resources, the students enjoy using their own devices, including android based.
We also noted that by using Alexandria, we killed two bird with one stone. Alexandria partners with other library solutions, helping us to implement the time saving copy cataloguing as well as providing a platform for subscription of E-Books.
Cons
We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Choose Carefully
Reviewed on 2015/03/11
This software has been in use in my district for many years. Overall, since it is cheap, it was the...
This software has been in use in my district for many years. Overall, since it is cheap, it was the one we decided on and we drank the kool-aid in believing that the company would go above and beyond to help us.
Unfortunately, customer service is not always helpful and the support people know little to nothing about .mrc records.
Somewhat disappointing when you compare it to the big companies.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Alexandria library software for our High School
Reviewed on 2018/12/11
Recently we added classroom collections of all of our English department teachers. This should have...
Recently we added classroom collections of all of our English department teachers. This should have been done as the books were added over the years, but it was not. Our teachers were quite reluctant to have to learn new software and all, but now that it's done they think it's pretty slick! They love that they can find a title in another classroom if they don't have a copy themselves.
Pros
Alexandria offers so many things. It's a great way to organize our collection and know immediately whether we have an item, where it is, and whether it's available. I can fine-tune reports so I can zero in on exactly what I need to know. I can personalize fields and settings, and I can set permissions to restrict how much information others in our building can access or edit.
Tech support is top notch! They address my questions and concerns with clarity and with respect, even when I feel I may have a silly question. I've learned much about Alexandria by calling tech support with a few questions and then hearing them explain a better way to do what I'm trying to do.
Cons
Maybe a con is that Alexandria is capable of doing so much that I am not even aware of.
- Industry: Libraries
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly Reliable Library System
Reviewed on 2018/12/11
My experience has been great. The program is reliable and consistent. I love the organization of...
My experience has been great. The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates. It's a great software program.
Pros
We just upgraded to Version 7 and I appreciate how seamless and easy the conversion was. The program is so user friendly and nine times out of ten, I can "play" around with things and find exactly what I need. Any time I have an issue and have contacted technical support, they have responded immediately. The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library.
Cons
This is a very trivial con, but I wish that version 7 gave us the ability to add a picture to the generic patron image. I know they are working on it, but my kids loved seeing the seasonal images I would put up for them. I was having trouble with the holds, but after talking to our tech support, it was fixed.
Alexandria FAQs
Below are some frequently asked questions for Alexandria.Q. What type of pricing plans does Alexandria offer?
Alexandria offers the following pricing plans:
- Starting from: US$499.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Alexandria directly for pricing information and quotes.
Q. Who are the typical users of Alexandria?
Alexandria has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Alexandria support?
Alexandria supports the following languages:
English, French, Spanish
Q. Does Alexandria support mobile devices?
Alexandria supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Alexandria integrate with?
We do not have any information about what integrations Alexandria has
Q. What level of support does Alexandria offer?
Alexandria offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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