GAGEpack

GAGEpack

Gage calibration tracking software

4.7/5 (101 reviews)

GAGEpack Overview

GAGEpack is a gage management system that offers SMBs and enterprises a centralized platform from which to organize and access gage information. Incorporating tracking, reporting and auditing capabilities, GAGEpack aims to provide users with a comprehensive yet user-friendly gage management solution.

In order to manage gage calibration effectively, GAGEpack equips users with calibration recording, tracking and assessment tools. With an innovative to-do list, intuitive worksheets and a calendar interface as well as data filters and automated email notifications, GAGEpack enables users to track and organize calibration procedures quickly and easily. Moreover, since GAGEpack records all calibrations and their results, users can maintain accurate historical calibration records.

Further to gage and calibration tracking, GAGEpack helps users identify sources of measurement variation with measurement systems analysis (MSA) technology. By performing MSA appraisals with linearity plots and whiskers charts, users can gain actionable insight into gage measurement variation. GAGEpack also supports powerful reporting, calibration label printing, dependable traceability and data importing.

GAGEpack intends to enhance the user-experience by enabling users to access gage and calibration information on the move with the GAGEmobile web app. GAGEpack promotes further flexibility by offering the GAGEpack platform in several languages including English, French, Spanish, German, Italian, Mandarin and Portuguese.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Brazil, Canada, China, Europe and 5 others, Germany, India, Latin America, Mexico, Middle-East and Africa

Supported Languages

Chinese (Simplified), English, French, German, Italian, Portuguese, Spanish

GAGEpack Reviews

Overall rating
4.7/5
96% positive reviews
74
Excellent
23
Very good
4
Average
0
Poor
0
Terrible
Justin S.

Our experience with GAGEpack has been exceptional. It has been well worth the purchase for us.

Used Daily for 2+ years
Reviewed on 2018/05/16
Review Source: Capterra

Organization of calibration events and gauges. Reduced time in performing calibration events from having to write all of the information needed. Ease of use when perform calibration events, developing reports and/or reviewing the audit trail of gauges. The customer support for when we need help answering questions or need to make changes that suit our needs.

Pros

Everything GAGEpack has to offer has been a drastic improvement to our Quality System. Coming from a paper based and in-house developed calibration database, transferring over to GAGEpack was a no-brainer. The time spent writing all of our calibration events and navigating the in-house database has reduced our time performing calibration events. The ease of use and features of GAGEpack has improved our overall gauge management and calibration events. Being in the Medical Device industry, the reports needed for gauge files and the audit trail feature makes it a perfect fit for our company. Being 21 CFR Part11 compliant was a must for us. The information provided about the Validation and the software being 21 CFR compliant helped us in making a quick decision to purchase GAGEpack. The customer service PQ Systems provides is above all. When calling for questions, a live person is on the phone. If no one is able to answer your call, it takes no time for them reach back out to you.

Cons

Using GAGEpack for 4+ years, I have not experience any issues using the software. Our company has been using the software for 5 months now. Any questions or modifications that we had were quickly answered by the PQ Systems team. Our calibration technician has not experienced any issues as well. The technician is very happy that we purchased GAGEpack for their daily calibration needs.

Response from PQ Systems

Justin - Thanks for sharing your experience with GAGEpack! It's been a pleasure working with you and Atrion!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sam S.

very intuitive and organized

Used Daily for 2+ years
Reviewed on 2018/07/12
Review Source: Capterra

Pros

The ability to "filter" almost any and everything is extremely friendly. On a monthly basis I group gages to send out for calibration and on a weekly basis I run report for "in-house" calibration. Also, the software is color coded for ease of use, very visual. I am able to edit with ease and maintain individual cards distinctively. I am able to add calibration procedures to every gage for ease of access. I almost single handily saved our complete calibration process with Gagepak. The training I received from the instructors was very helpful in meeting the needs of our company.

Cons

If there are any cons to this software, it would have to be in my opinion that the system will not stay up daily, I have to close it our daily and log back in. Also, the ability to export and customize is limited, I cannot establish grids nor move columns uniquely, it's not set up to perform that. Also, getting my emails when gages are due is not an easy task, IT dept. cannot figure it out, blames the software. One of the last things I don't like about it is that the data can easily be manipulated once it's entered for false readings.

Response from PQ Systems

Sam - Thanks for your positive review and taking the time to provide suggestions for GAGEpack! Your comments have been passed on to our software engineers and taken into consideration. As always, feel free to contact our Application Support team with any additional suggestions or questions. Application Support can be reached via email ([email protected]), by phone (1-800-777-5060), or online chat (http://pq.systems/pq-chat).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Audra L.

GAGEpack Experience

Used Daily for 2+ years
Reviewed on 2016/07/27
Review Source: Capterra

We have over 5000 measuring tools at our facility. Before GAGEpack, we had a paper system that was a complete mess - no easy way to verify what was coming due or past due. We've been using GAGEpack since early 2013. In addition to calibration of tooling, we have a separate database for maintenance of large equipment on our facility (Lathes, Generators, Forklift, A/C units etc.) a database for safety training, and a database for keeping up with regulatory items. We started with 4 or 5 licenses to the program, but are currently holding 10.

Pros

The ease of use and wonderful customer service are just a few of the perks to this program. We love the customization of the fields, and reports. It's easy to log in, quick to load. The visual management (color of past due) and filters make it quick and easy to see what is coming due or past due. The email notifications and variety of groups to get those email notifications are a definitely plus. Our Salesman was able to give us a demo of the software to test prior to purchasing.

Response from PQ Systems

Audra - Thank you for the feedback! It's great to hear about your organization's expanding success with GAGEpack. It has been a pleasure to serve you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Keith U.

Been using Gagepack for over 3 years - program works best for Mechanical-based gages

Used Daily for 2+ years
Reviewed on 2018/03/27
Review Source: Capterra

The ability to voice my opinion.

Pros

The ability to get done what you want - you just have to figure out your end result then find the icon that will do it for you.
Having a background in C++ helps to make the proper filters and adjust reports as needed. Highly recommend users that hold their own license go through a course. It takes about 2 hours on line. I also like the support. I like dealing with one person, and my contact is always prompt on returning my emails and giving me suggestions to obtain my end goal. He also looks over my code for me before I implement it to make sure it is not going to mess up my database.

Cons

What I do not like is the amount of characters in some of the blocks are not long enough for the titles of my gages when I am making up a worksheet.

When updates are available for off site program holders, some how make it automatic when those updates are included in the software license.

Response from PQ Systems

Keith - Thanks for the review. We appreciate the opportunity to work with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Steve H.

Be in compliance with GagePack

Used Daily for 2+ years
Reviewed on 2016/11/03
Review Source: Capterra

I researched many gage management packages before deciding on GAGEpack and that decision was based on user interface, features, learning curve, and the outstanding customer service that PQ Systems provides. I use GAGEpack to control all measuring and monitoring instruments across our 3 facilities. Gages that are calibrated in house are performed through GAGEpack and will successfully pass internal and external audits regarding ISO17025 compliance. In addition, I also use GAGEpack to control infrastructure equipment making it easy to schedule maintenance events and repairs when needed. The robust MSA features are easy to use and provide the necessary information to make informed decisions on `what is to come in our measurement system and processes. I would recommend GAGEpack to any company who needs to gain control over their measurement system and have the confidence to be in compliance when it comes to ISO and AS auditors.

Pros

Ease of use entering gages, tracking, performing calibrations and measurement systems
analysis.

Cons

N/A

Response from PQ Systems

Steve - Thanks for the great review! We appreciate you choosing GAGEpack and hope you continue to have a positive experience!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

GAGEpack Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

GAGEpack offers customized licensing solutions. To receive accurate pricing, contact GAGEpack directly.

GAGEpack Features

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Reporting & Statistics

  • API
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for GAGEpack

Key features of GAGEpack

  • Activity audit
  • Activity dashboard
  • Activity tracking
  • Alerts
  • Audit trail
  • Automatic notifications
  • Calendar management
  • Calibration management
  • Calibration schedules
  • Certificate management
  • Compliance management
  • Configuration management
  • Data filtering
  • Due date tracking
  • Email notifications
  • Equipment catalog
  • Equipment image
  • Equipment tracking
  • FDA compliance
  • Gage management
  • History tracking
  • Label printing
  • Location tracking
  • Measurement readings
  • ODBC database
  • Records management
  • Reporting & statistics
  • Secure data storage
  • Secure login
  • Statistical data reporting
  • Status tracking
  • Stored procedures
  • Summary reports
  • Traceability
  • Tracking features

Benefits

  • Dashboard view provides users with a high-level overview including summary information about gage inventory, historical events, and projected workload for improved decision making.

  • Users can generate linearity plots, whiskers charts and and gage error histograms, providing users with the tools to analyze their measurement system effectively.

  • Users can create complete calibration certificates, allowing users to maintain accurate historical calibration records.

  • GAGEpack is available as a mobile web app, affording users the flexibility to access gage and calibration details on the move.

  • Users can schedule automated email notifications with the GAGEmail module, alerting users immediately to upcoming events, overdue events and failed calibrations.

  • GAGEpack supports label printers and barcode readers, helping to minimize keystrokes and errors.

  • GAGEpack FAQs

    Below are some frequently asked questions for GAGEpack.

    Q. What type of pricing plans does GAGEpack offer?

    GAGEpack offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    GAGEpack offers customized licensing solutions. To receive accurate pricing, contact GAGEpack directly.

    Q. What are the main features of GAGEpack?

    GAGEpack offers the following features:

    • Activity audit
    • Activity dashboard
    • Activity tracking
    • Alerts
    • Audit trail
    • Automatic notifications
    • Calendar management
    • Calibration management
    • Calibration schedules
    • Certificate management
    • Compliance management
    • Configuration management
    • Data filtering
    • Due date tracking
    • Email notifications
    • Equipment catalog
    • Equipment image
    • Equipment tracking
    • FDA compliance
    • Gage management
    • History tracking
    • Label printing
    • Location tracking
    • Measurement readings
    • ODBC database
    • Records management
    • Reporting & statistics
    • Secure data storage
    • Secure login
    • Statistical data reporting
    • Status tracking
    • Stored procedures
    • Summary reports
    • Traceability
    • Tracking features

    Q. Who are the typical users of GAGEpack?

    GAGEpack has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does GAGEpack support?

    GAGEpack supports the following languages:

    Chinese (Simplified), English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does GAGEpack offer?

    GAGEpack has the following pricing plans:

    Subscription

    Q. Does GAGEpack support mobile devices?

    We do not have any information about what devices GAGEpack supports

    Q. What other apps does GAGEpack integrate with?

    We do not have any information about what integrations GAGEpack has

    Q. What level of support does GAGEpack offer?

    GAGEpack offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support