craft

End-to-end product management for agile teams

4,5 /5 (25 reviews) Write a Review!

craft Overview

What is craft?

Craft is a start-to-end, agile product management platform that enables organizations to discover ideas, generate story maps, collaborate on projects, and create product prototypes. The solution helps entrepreneurs and highly experienced product managers and owners to better plan stories, sprints and roadmaps, as well as collaborate with all teams in a single, centralized location.

Craft enables users to discover, collect and explore ideas and feedback from teams and customers, centralizing all questions for each third party or client with a complete backlog. Product managers and owners can brainstorm using the platform’s user story mapping features, and create epics or stories. Users can also add designs with a click, for intuitive product specifications that can be shared across teams.

Craft’s product roadmaps and sprints help streamline features, epics and stories to reflect the most up to date plan, useful for keeping stakeholders in the know. Product managers can manage workflows and resources for multiple teams at a time, coordinating UX, research, data science, marketing and R&D teams to implement different aspects of the same task.

The platform helps users keep all stories synced with design, development, and other business workflows by connecting directly with workflow tools and visual sources in real time. Craft can automatically sync with Jira and Google Drive, helping users cut down on data entry time or potential errors.

craft Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Essential ($39/month)
Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom.
~~~
Pro ($89/month)
Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk),
~~~
Enterprise (request quote)
Unlimited Users; premium onboarding service, private cloud, on-premises instegrations


craft Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan and 3 others, Germany, Brazil, Mexico
Supported Languages
English

Media

User Story Mapping
Product RoadmapTimeline
Idea Portal (feedback management)
craft video craft video craft screenshot: User Story Mapping craft screenshot: Product RoadmapTimeline craft screenshot: Idea Portal (feedback management)

craft Reviews

craft Reviews

Overall rating
4,5
/
5
Excellent
13

Very good
11

Average
1

Poor
0

Terrible
0

Value for Money
4,4
Features
4,5
Ease of Use
4
Customer Support
4,7
96% recommended this app
Alexander H.

A product persons product tool.

I've been able to mostly live inside of one tool when working with my team. That pays for itself.


Verified Reviewer

Good process sharing

The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.


Alban P.

Nice but hard to use


Adnan K.

Craft Review

I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.


Paul D.

Supports the entire product management life cycle with a rich and easy to use interface

I need a tool to track documents and workflow associated with product management. This tool does that very well.


Alexander H.
Industry: Information Technology & Services
Company size: 11-50 Employees

A product persons product tool.

Used Daily for 1+ year
Reviewed on 2019/06/24
Review Source: Capterra

I've been able to mostly live inside of one tool when working with my team. That pays for itself.

Pros

- RAPID data entry - if you have an idea of your first stories the views used allow you to rapidly write, press enter create a new story, and create another. This is actually massively time saving.
- One stop shop - you can go from ideation to planning to delivery using Craft. It's what actually drew me to the product itself.
- Picture support - pictures are supported in card view, so people at a glance can see what you're actually working on.
- Idea Dump - you can quickly go from random thoughts to actual user stories in seconds
- Fields - you can even add story points, effort, custom fields to help plan and prioritise.

Cons

- Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
- Zappier support is flaky at best.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Computer Software
Company size: 201-500 Employees

Good process sharing

Used Daily for 1+ year
Reviewed on 2019/10/30
Review Source: Capterra

The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

Pros

The way it allows us to share the Product Development process with ease along with the team.
Coming from a similar product (Product Board) the learning curve has been short.
I would recommend to small remote teams in their early stages of development.

Cons

Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Alban P.
Industry: Computer Software
Company size: 11-50 Employees

Nice but hard to use

Used Other for 1+ year
Reviewed on 2019/05/08
Review Source: Capterra

Pros

Craft.io is a clean space to organize ideas and features of a new product. It comes with good tools/ideas : Story Mapping, Story ordering, PDF generation

Cons

The good ideas of Craft is not well served the app model. Some strict choices (like Theme/Epic/Story) can be blocking points when the projet organisation isn't Craft compatible.

The good ideas of Craft is not well served by the app UI. It's often difficult to find the good action link, the place of a feature used yesterday.

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Adnan K.
Industry: Financial Services
Company size: 5 001-10 000 Employees

Craft Review

Used Daily for 1+ year
Reviewed on 2019/05/08
Review Source: Capterra

I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

Pros

I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items.

Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

Cons

JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round.

Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training.

Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paul D.
Industry: Education Management
Company size: 10 000+ Employees

Supports the entire product management life cycle with a rich and easy to use interface

Used Daily for 6-12 months
Reviewed on 2017/09/12
Review Source: Capterra

I need a tool to track documents and workflow associated with product management. This tool does that very well.

Pros

- Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.)
- Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface.
- Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome
- The kanban boards are well designed and implemented

Cons

- It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests.
- Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap)
- The roadmap diagram feature is weak. (It's slated for improvement.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 25 user ratings
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craft Pricing

craft Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Essential ($39/month)
Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom.
~~~
Pro ($89/month)
Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk),
~~~
Enterprise (request quote)
Unlimited Users; premium onboarding service, private cloud, on-premises instegrations

Essential ($39/month)
Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom.
~~~
Pro ($89/month)
Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk),
~~~
Enterprise (request quote)
Unlimited Users; premium onboarding service, private cloud, on-premises instegrations

Value for Money
4,4/5
Based on 25 user ratings
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craft Features

craft Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4,5/5
Based on 25 user ratings
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Categories

Additional information for craft

Additional information for craft

Key features of craft

  • Agile tools
  • Behaviors & flows
  • Collaboration
  • Collect ideas & feedback
  • Content import / export
  • Feature management
  • Milestone tracking
  • Prioritization
  • Product designs
  • Product roadmaps
  • Requirements management
  • Resource management
  • Shareable product specification
  • Team implementation
  • User story mapping
  • Workflow management

Benefits

  • Craft allows users to have a single place where all product requirements, planning and collation is done, accessible and visible to everyone in the company.

  • The solution provides users with a dynamic and evolving platform for all agile product management and development cycles.

  • Users are able to work with customers closely, and translate all technical requirements for projects to business people effectively.

  • Craft enables users to get a single source of truth, and centralize all questions for each third party or client, including a full backlog.

  • Craft enables automatic sync with JIRA and Google Drive, allowing users to focus on their job rather than updating documents.

  • craft FAQs

    craft FAQs

    Below are some frequently asked questions for craft.

    Q. What type of pricing plans does craft offer?

    craft offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    Essential ($39/month) Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom. ~~~ Pro ($89/month) Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk), ~~~ Enterprise (request quote) Unlimited Users; premium onboarding service, private cloud, on-premises instegrations

    Q. What are the main features of craft?

    craft offers the following features:

    • Agile tools
    • Behaviors & flows
    • Collaboration
    • Collect ideas & feedback
    • Content import / export
    • Feature management
    • Milestone tracking
    • Prioritization
    • Product designs
    • Product roadmaps
    • Requirements management
    • Resource management
    • Shareable product specification
    • Team implementation
    • User story mapping
    • Workflow management

    Q. Who are the typical users of craft?

    craft has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does craft support?

    craft supports the following languages:

    English

    Q. What type of pricing plans does craft offer?

    craft has the following pricing plans:

    Subscription

    Q. Does craft support mobile devices?

    We do not have any information about what devices craft supports

    Q. What other apps does craft integrate with?

    craft integrates with the following applications:

    Dropbox Business, GitHub, Google Drive, Intercom, Jira, Pivotal Tracker, Salesforce App Cloud, Slack, Targetprocess, Trello

    Q. What level of support does craft offer?

    craft offers the following support options:

    Online Support, Knowledge Base, Video Tutorials