About Craft.io

Craft is a start-to-end, agile product management platform that enables organizations to discover ideas, generate story maps, collaborate on projects, and create product prototypes. The solution helps entrepreneurs and highly experienced product managers and owners to better plan stories, sprints and roadmaps, as well as collaborate with all teams in a single, centralized location.

Craft enables users to discover, collect and explore ideas and feedback from teams and customers, centralizing all questions for each third party or client with a complete backlog. Product managers and owners can brainstorm using the platform’s user story mapping features, and create epics or stories. Users can also add designs with a click, for intuitive product specifications that can be shared across teams.

Craft’s product roadmaps and sprints help streamline features, epics and stories to reflect the most up to date plan, useful for keeping stakeholders in the know. Product managers can manage workflows and resources for multiple teams at a time, coordinating UX, research, data science, marketing and R&D teams to implement different aspects of the same task.

The platform helps users keep all stories synced with design, development, and other business workflows by connecting directly with workflow tools and visual sources in real time. Craft can automatically sync with Jira and Google Drive, helping users cut down on data entry time or potential errors.

Pricing starting from:

US$39,00/month

  • Free Trial
  • Subscription

Key benefits of Craft.io

  • Craft allows users to have a single place where all product requirements, planning and collation is done, accessible and visible to everyone in the company.

  • The solution provides users with a dynamic and evolving platform for all agile product management and development cycles.

  • Users are able to work with customers closely, and translate all technical requirements for projects to business people effectively.

  • Craft enables users to get a single source of truth, and centralize all questions for each third party or client, including a full backlog.

  • Craft enables automatic sync with JIRA and Google Drive, allowing users to focus on their job rather than updating documents.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom and 3 others, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$39,00/month

    • Free Trial
    • Subscription

    Images

    User Story Mapping
    Product RoadmapTimeline
    Idea Portal (feedback management)
    View 4 more
    Craft.io video
    Craft.io video
    Craft.io screenshot: User Story Mapping Craft.io screenshot: Product RoadmapTimeline Craft.io screenshot: Idea Portal (feedback management)

    Features

    Total features of Craft.io: 48

    • @mentions
    • Activity/News Feed
    • Agile Methodologies
    • Brainstorming
    • Collaboration Tools
    • Commenting / Notes
    • Communication Management
    • Data Import/Export
    • Dependency Tracking
    • Design Management
    • Drag & Drop
    • Feedback Management
    • File Sharing
    • Gantt/Timeline View
    • Goal Management
    • Guest Access
    • Idea Management
    • Ideation / Crowdsourcing
    • KPI Monitoring
    • Kanban Board
    • Milestone Tracking
    • Multi-board
    • Negative Feedback Management
    • Prioritization
    • Product Data Management
    • Product Roadmapping
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Workflow
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management
    • Roadmapping
    • Search/Filter
    • Single Sign On
    • Status Tracking
    • Strategic Planning
    • Supports Scrum
    • Surveys & Feedback
    • Task Management
    • Task Progress Tracking
    • Two-Factor Authentication
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Workflow Management

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    Reviews

    Overall rating

    4,4 /5
    (26)
    Value for Money
    4,4/5
    Features
    4,5/5
    Ease of Use
    3,8/5
    Customer Support
    4,6/5

    Already have Craft.io?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 26
    Alexander H.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A product persons product tool.

    Reviewed on 2019/06/24

    I've been able to mostly live inside of one tool when working with my team. That pays for itself.

    I've been able to mostly live inside of one tool when working with my team. That pays for itself.

    Pros

    - RAPID data entry - if you have an idea of your first stories the views used allow you to rapidly write, press enter create a new story, and create another. This is actually massively time saving.
    - One stop shop - you can go from ideation to planning to delivery using Craft. It's what actually drew me to the product itself.
    - Picture support - pictures are supported in card view, so people at a glance can see what you're actually working on.
    - Idea Dump - you can quickly go from random thoughts to actual user stories in seconds
    - Fields - you can even add story points, effort, custom fields to help plan and prioritise.

    Cons

    - Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails.
    - Zappier support is flaky at best.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good process sharing

    Reviewed on 2019/10/30

    The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

    The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

    Pros

    The way it allows us to share the Product Development process with ease along with the team.
    Coming from a similar product (Product Board) the learning curve has been short.
    I would recommend to small remote teams in their early stages of development.

    Cons

    Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Buggy software

    Reviewed on 2020/12/29

    Helps with agile software development using Scrum approach.

    Helps with agile software development using Scrum approach.

    Pros

    In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.

    Cons

    Plenty of bugs and poor usability features.

    1. Assigning a story to somebody will move the current swimlane to the first swimlane.
    2. Assigning a story to somebody will move the ticket to the top of the swimlane.
    3. A “Command+click” (on Mac) on a ticket in a swimlane does not open the ticket in a new tab.
    4. Unable to post links with ampersands in the URL in comments.
    5. Permalinks stop randomly working and bring to a different view.

    Adnan K.
    Overall rating
    • Industry: Financial Services
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Craft Review

    Reviewed on 2019/05/08

    I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back...

    I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

    Pros

    I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items.

    Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

    Cons

    JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round.

    Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training.

    Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

    Paul D.
    Overall rating
    • Industry: Education Management
    • Company size: 10 000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Supports the entire product management life cycle with a rich and easy to use interface

    Reviewed on 2017/09/12

    I need a tool to track documents and workflow associated with product management. This tool does...

    I need a tool to track documents and workflow associated with product management. This tool does that very well.

    Pros

    - Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.)
    - Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface.
    - Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome
    - The kanban boards are well designed and implemented

    Cons

    - It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests.
    - Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap)
    - The roadmap diagram feature is weak. (It's slated for improvement.)

    Showing 5 reviews of 26 Read all reviews

    Craft.io FAQs

    Below are some frequently asked questions for Craft.io.

    Craft.io offers the following pricing plans:

    • Starting from: US$39,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Essential ($39/month) Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom. ~~~ Pro ($89/month) Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk), ~~~ Enterprise (request quote) Unlimited Users; premium onboarding service, private cloud, on-premises instegrations

    We do not have any information about Craft.io features

    Craft.io has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Craft.io supports the following languages:

    English

    Craft.io supports the following devices:

    Craft.io integrates with the following applications:

    Dropbox Business, GitHub, GitLab, Google Drive, Intercom, Jira, Pivotal Tracker, Salesforce Platform, Slack, Targetprocess, Trello, Zapier

    Craft.io offers the following support options:

    Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Craft.io.