Craft.io
About Craft.io
Craft.io is an award-winning product management platform enterprises trust to build great digital products with confidence.
Thousands of product professionals from companies such as Kimberly-Clark, Marks & Spencer, Quickbase, SAP, Cisco, and Dun & Bradstreet, use Craft.io to manage the entire product management life cycle, make smart product decisions, align their teams, and tell a compelling product story.
Craft.io provides a single source of product truth in a collaborative workspace where product teams can develop strategies, prioritize work, monitor progress, and share the right details with each stakeholder. Also, product teams can use Craft.io’s integrations with dev tools like Jira and Azure DevOps to sync progress on tactical tasks with strategic roadmaps.
The platform’s unique Guru layer includes best practices to help product professionals boost skills, standardize processes, and create company alignment.
Also, Craft.io allows flexible and customized visualization of product roadmaps to share just the relevant information with each stakeholder.
Key benefits of Craft.io
While there are many product management solutions designed to help Product Managers improve specific aspects of their work (feedback collection, for example, or building a roadmap), Craft.io is an all-in-one product management platform that provides everything product teams need to build great digital products with confidence.
Craft.io’s key product management functionality includes:
With Craft.io, product teams have a single source of truth where they can slice & dice their data to create tailored, always up-to-date roadmaps that seamlessly connect strategy to features and tell a compelling product story.
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Reviews
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- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Craft.io - A product management tool definitely worth your attention!
Reviewed on 2023/02/16
It's been really good for the main...it's easy to label this as something of a jack of all...
It's been really good for the main...it's easy to label this as something of a jack of all (product) things but the master of none part of the saying doesn't do it justice! I like the way new features come readily and they are listening to their users. Even the handful of times of needed their support the answers have been always helpful. I'd used Aha! in the past and is way less of a cumbersome beast in comparison.
Pros
It feels like a product tool created by product people. The product is easy to use and no problems to integrate with Jira. Setting things up to how I want was simple enough and the broad range of features. Road mapping is pretty dynamic and easy to switch views subject to audience. It's great value for money in relation to others.
Cons
Whilst the road mapping part is very good, cosmetically it is weaker than others (like Productboard or Airfocus). OKR management is a bit limited currently. Setting them up and connecting them is totally fine but I'd like to see better visibility on how well (or not) they are being achieved.
Alternatives Considered
Fibery, Dragonboat, airfocus, Productfolio, Strategic Roadmaps, Favro, Aha!, ProdCamp and ProductboardReasons for Switching to Craft.io
It was the collective of all features versus cost really. Arguably some competitors looked better in places, or excelled at certain things but few offered the depth of features I was looking for and none at the price really.- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good process sharing
Reviewed on 2019/10/30
The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.
The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.
Pros
The way it allows us to share the Product Development process with ease along with the team.
Coming from a similar product (Product Board) the learning curve has been short.
I would recommend to small remote teams in their early stages of development.
Cons
Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.
Alternatives Considered
JiraReasons for Choosing Craft.io
This yearReasons for Switching to Craft.io
Not so many alternatives are so specific for Product Management for Agile teams.- Industry: Internet
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Buggy software
Reviewed on 2020/12/29
Helps with agile software development using Scrum approach.
Helps with agile software development using Scrum approach.
Pros
In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.
Cons
Plenty of bugs and poor usability features.
1. Assigning a story to somebody will move the current swimlane to the first swimlane.
2. Assigning a story to somebody will move the ticket to the top of the swimlane.
3. A “Command+click” (on Mac) on a ticket in a swimlane does not open the ticket in a new tab.
4. Unable to post links with ampersands in the URL in comments.
5. Permalinks stop randomly working and bring to a different view.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for creating strategic roadmaps
Reviewed on 2023/05/31
Pros
The strategic roadmapping functionality has been great for providing clarity and transparency when presenting the roadmap to different product stakeholders and the development team.
Cons
The platform it's very flexible and offers endless customisation, which it's great on one side but on the other side, it might get challenging for users with less experience.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Personal review for Craft
Reviewed on 2023/04/13
Pros
Craft's data entry approach is extremely fast, allowing you to get from a concept to a finished story in seconds. Craft is a fantastic all-around tool, which is why I chose it in the first place. Using the card view, you can add visuals to tales so that everyone can see what's happening on in real time. It's also quite simple to turn your random ideas into user tales. You can also use story points, effort, and custom fields to help you organize and prioritize your stories.
Cons
It can be difficult to navigate, requiring more effort than necessary to discover goods that have not been correctly labeled.
Craft.io FAQs
Below are some frequently asked questions for Craft.io.Q. What type of pricing plans does Craft.io offer?
Craft.io offers the following pricing plans:
- Starting from: US$19.00/year
- Pricing model: Subscription
- Free Trial: Available
Starter ($19/month) Product roadmap builder, planning engine, customer voice engine, integrations with dev tools (Jira etc), Integration with Intercom. ~~~ Pro ($79/month) Everything in essential + Unlimited contributors, Ideation portal, liveshare, integrations with CRM tools (Salesforce, Zendesk), ~~~ Enterprise (request quote) Unlimited Users; premium onboarding service, private cloud, on-premises instegrations
Q. Who are the typical users of Craft.io?
Craft.io has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Craft.io support?
Craft.io supports the following languages:
English
Q. Does Craft.io support mobile devices?
Craft.io supports the following devices:
Q. What other apps does Craft.io integrate with?
Craft.io integrates with the following applications:
Adobe XD, Azure Active Directory, Azure DevOps Server, Azure DevOps Services, Confluence, DevOps, Dropbox Business, Figma, GitHub, GitLab, Google Drive, Google Workspace, InVision, Intercom, Jira, Okta, Pivotal Tracker, Salesforce Platform, Slack, Targetprocess, Trello, Zapier
Q. What level of support does Craft.io offer?
Craft.io offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Craft.io.
- Product Lifecycle Management Software
- Project Management Software
- Agile Project Management Software
- Product Roadmap Software
- Product Management Software
- Idea Management Software
- Requirements Management Software
- Objectives and Key Results (OKR) Software
- Kanban Tools
- Innovation Management Tools
- Scrum Software
- Strategic Planning Software
- Project Portfolio Management Software
- Collaboration Software
