---
description: Learn how Craft.io can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Craft.io Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Product Lifecycle Management Software](/directory/329/product-lifecycle-management/software) > [Craft.io](/software/106395/craft)

# Craft.io

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> Craft.io is an award-winning, end-to-end product management platform that connects strategy, planning, and execution in a single collaborative workspace. It offers tools for prioritization, roadmapping, capacity planning, and stakeholder alignment, with integrated AI-powered automation.
> 
> Verdict: Rated **4.4/5** by 32 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Craft.io

Craft.io is an all-in-one platform supporting the entire product lifecycle. It helps teams confidently build products by connecting strategy, prioritization, planning, and execution.&#10;&#10;&#10;Craft.io key capabilities include:&#10; Prioritization \&amp; Capacity Planning: Align teams and ensure plans are realistic and strategic.&#10; Real-time Roadmaps \&amp; Portfolio Views: Visualize initiatives, epics, and features while keeping teams coordinated.&#10; Dashboards \&amp; Reporting: Provide leadership visibility and maintain smooth communication.&#10; Customer Feedback Integration: Feed feedback directly into your backlog to prioritize what truly matters.&#10; Guru Layer \&amp; Guru AI: Best-practice templates and an AI assistant that summarizes epics, generates release notes, prepares briefs, and turns data into actionable insights.&#10; End-to-End Workflow: Connect OKRs to initiatives, epics, and features from strategy to execution.&#10; Customer Success Support: Dedicated team ensures smooth onboarding and ongoing guidance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 32 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Craft.io
- **Location**: Tel Aviv, Israel
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$19,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starter ($19/month)&#10;Unlimited Contributors For Free, Single workspace, Craft roadmaps, Backlog management \&amp; prioritization, Backlog import, Development tool integration with a 2-way sync, Up to 3 workspace views, Up to 3 personal views, Up to 5 custom fields, Workflow management, Guru templates, Guru views&#10;~~~&#10;Pro ($79/month)&#10;Everything in Starter, Unlimited Contributors For Free, Unlimited workspaces, Unlimited development tools integrations with 2-way-sync, Unlimited custom fields, Unlimited Guru views, Unlimited saved views, Unlimited prioritization frameworks, Manage dependencies, Design tools integrations, LiveShare, Automated progress tracking&#10;~~~&#10;Enterprise (Custom, billed annually) &#10;Everything in Pro, Unlimited Contributors For Free, On-premise jira and Azure DevOps integrations, Product portfolio management, Multi-level OKRs, Portfolio roadmaps, Portfolio custom fields, Cross product line dependencies management, Automation rules, Initiatives planning \&amp; prioritization, Progress Dashboards, Multiple feedback forms, SSO, Enterprise level security and privacy: audit logs, SAML, IP address whitelisting, Public API, Salesforce Integration, Slack Integration, Microsoft Teams Integration, Success \&amp; Support: Personalized onboarding support, Dedicated customer success manager, Bespoke onboarding and training sessions, First priority support
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, Denmark, France, Germany, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Sweden, Switzerland, Taiwan and 2 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Assessment Management
- Assignment Management
- Backlog Management
- Brainstorming
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Customer Journey Mapping
- Customizable Dashboard

## Integrations (33 total)

- Adobe XD
- Axure
- Azure DevOps
- Azure DevOps Server
- Confluence
- DevOps
- Dropbox Business
- Figma
- GitHub
- GitLab
- Google Docs
- Google Drive
- Google Sheets
- Google Slides
- Google Workspace

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Product Lifecycle Management Software](https://www.getapp.za.com/directory/329/product-lifecycle-management/software)

## Related Categories

- [Product Lifecycle Management Software](https://www.getapp.za.com/directory/329/product-lifecycle-management/software)
- [Agile Project Management Software](https://www.getapp.za.com/directory/596/agile-project-management/software)
- [Product Roadmap Software](https://www.getapp.za.com/directory/989/product-roadmap/software)
- [Product Management Software](https://www.getapp.za.com/directory/991/product-management/software)
- [Idea Management Software](https://www.getapp.za.com/directory/588/idea-management/software)

## Alternatives

1. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [Wrike](https://www.getapp.za.com/software/9964/wrike) — 4.4/5 (2887 reviews)
3. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15312 reviews)
4. [Aha\!](https://www.getapp.za.com/software/106671/aha) — 4.7/5 (561 reviews)
5. [ClickUp](https://www.getapp.za.com/software/106331/clickup) — 4.6/5 (4561 reviews)

## Reviews

### "Craft.io "best PM App for Creative & Visual Thinkers"" — 5.0/5

> **Verified Reviewer** | *10 July 2019* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to have workflow in a dynamic perspective with many ways to view what's happening.
> 
> **Cons**: It is so robust (complement:) that it is very hard to understand how to establish a complete workflow methodology.
> 
> I use it primarily for R\&amp;D thought processess and visioneering.

-----

### "The toolbox for the product manager" — 4.0/5

> **Michael** | *05 July 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is an all in one toolbox for what every product manager ever dreamed of having. From Features, epic, and user stories - it's all there. It's a one-stop​ shop all you need.&#10;&#10;Comprehensive​ and detailed, allow planning of versions and goals.&#10;Your product manager carrier ​would be split bef​ore and after you will start this tool
> 
> **Cons**: Need work on the editor and some UX, Not all functionality is precise​.&#10;It's a learning curve.
> 
> Since I have started to use craft, the only thing I need is craft.&#10;Information is in one place, no more scattering between Excels, Trello, Jora, Word documents, ​and alike​.&#10;&#10;Perfect match\!

-----

### "Good overall software for managing product roadmap" — 5.0/5

> **Miguel** | *07 May 2019* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: User interface, ease of use, support, to say a few
> 
> **Cons**: Some features were deprecated that were particularly useful

-----

### "Just what we needed" — 5.0/5

> **Simon** | *31 January 2023* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The reporting functionality is great and is just what we needed
> 
> **Cons**: We have seen a few bugs/ issues so far, but the support team at craft have been very responsive

-----

### "Very good product management tool which cover the whole product management lifecycle" — 4.0/5

> **Arnaud** | *09 July 2019* | Capital Markets | Recommendation rating: 9.0/10
> 
> **Pros**: The product is very well aligned with the product management needs,  covering the entire lifecycle from user feedbacks to work and releases planning.
> 
> **Cons**: The interface, although very well designed, requires a little time to get used to the workflow that the tool offers.
> 
> It is our go to tool to manage the development of our products, and to share our progress both internally and with our customers.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/106395/craft)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/106395/craft> |
| de-AT | <https://www.getapp.at/software/106395/craft> |
| en | <https://www.getapp.com/project-management-planning-software/a/craft/> |
| en-AE | <https://www.getapp.ae/software/106395/craft> |
| en-AU | <https://www.getapp.com.au/software/106395/craft> |
| en-CA | <https://www.getapp.ca/software/106395/craft> |
| en-GB | <https://www.getapp.co.uk/software/106395/craft> |
| en-IE | <https://www.getapp.ie/software/106395/craft> |
| en-NZ | <https://www.getapp.co.nz/software/106395/craft> |
| en-SG | <https://www.getapp.sg/software/106395/craft> |
| en-ZA | <https://www.getapp.za.com/software/106395/craft> |
| es | <https://www.getapp.es/software/106395/craft> |
| es-CL | <https://www.getapp.cl/software/106395/craft> |
| es-CO | <https://www.getapp.com.co/software/106395/craft> |
| es-MX | <https://www.getapp.com.mx/software/106395/craft> |
| fr | <https://www.getapp.fr/software/106395/craft> |
| fr-BE | <https://fr.getapp.be/software/106395/craft> |
| fr-CA | <https://fr.getapp.ca/software/106395/craft> |
| nl | <https://www.getapp.nl/software/106395/craft> |
| nl-BE | <https://www.getapp.be/software/106395/craft> |
| pt | <https://www.getapp.com.br/software/106395/craft> |
| pt-PT | <https://www.getapp.pt/software/106395/craft> |

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