OnSemble Overview
What is OnSemble?
OnSemble is an excellent solution for small to midsize consumer services organizations looking to implement an employee intranet as an internal communication platform.
OnSemble's comprehensive modern intranet software and services solution enables you to activate your customer-oriented culture by informing, aligning, engaging and enabling your employees. OnSemble allows you to regularly communicate with all employees, keep employees connected and engaged, align employees with company objectives, and enable employees to share documents and collaborate.
OnSemble has a broad set of intranet features including custom themes and an easy-to-use page designer that allows you to reinforce your brand and culture across your intranet site. OnSemble provides decentralized content management so departments, workgroups and teams can be responsible for their own content updates. Environment options for OnSemble include hosted and on-premise so that you can choose to directly manage your intranet infrastructure, data and security.
OnSemble comes with a set of corporate and department templates so that you have a starting point for building an intranet that is customized to your company. The OnSemble team has over 17 years of intranet experience. We've embedded intranet best practices in our software and also have a complete set of guidelines to help you build, launch and manage your intranet. OnSemble has a very active online customer community that regularly helps each other and enhances our best practices. The OnSemble team and customer community will partner with you to guide you to initial and ongoing success.
OnSemble Overview
Pricing
Pricing options
OnSemble pricing starts at $5 per user per month.
OnSemble Features
Media


OnSemble Reviews
OnSemble Reviews
An Onsemble Ambassador
The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager. Without her I highly doubt that our Portal would have launched or without a doubt significantly delayed. Her knowledge base of the Onsemble platform and her attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to her support. She's an asset to the Passageways Organization...and to our team.
The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.
Fostering team info and collaboration
OnSemble gives our staff one place to go for organization-wide information. We can reduce emails in inboxes by archiving what's important. Onboarding new staff is easier when they have this hub to go to for HR information, department links, promotions or the employee directory . We love it!
OnSemble, Our Most Reliable Team Member
With our portal, we solved a consistency in documents issue we were experiencing. Since implementation, we have been able to ensure both locations have the most up to date documents on hand in the portal's document repository. We also solved the need for a shared calendar for all staff with the portal. We have provided our staff with a virtual Professional Development corner, containing a lending library, complete with motivational and professional development books employees can check out.
Passageways Employee Intranet
OnSemble has been a great one stop shop resource for our staff. We’ve streamlined several processes and reduced the amount of email received. It’s created a fun environment for our staff.
Loving our OnSemble Intranet - Compass
OnSemble has given us a mechanism to have more current communication without blasting out ALL emails. The central repository for resources and documents has proven to help keep documents up to date and reduce duplication.
The help desk module has streamlined several processes.
Overall, we are happy with OnSemble. It has brought us more current with our practices and is helping to get away from using email blasts and server folders for everything. After a year, we are still learning and revising and updating and refreshing. We are looking forward to additional updates to take some of the pain points away from our current version.
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An Onsemble Ambassador
Pros
Wow!... I can spend literally hours writing about my extreme satisfaction with the team and the software.
It has allowed our organization to experience another level of engagement with our staff. The ease of use and the “drag and drop” design feature has also allowed a team of 2 to be nimble, with the results and appearance of a team of 10. Our Executive leadership team believes transparency is the currency of leadership and the Onsemble platform has afforded them the opportunity to live out this value. From just- in-time information, thoughts on upcoming and/or current changes, future business strategies and recorded quarterly messages. This software has been and a catalyst to our increased employee engagement scores. We've only been 'live' for 6 months!
Cons
A missing mobile platform and the non responsiveness to different screens for the desktops version.
Response from Passageways
Thank so much for taking the time to review OnSemble! I'm thrilled to hear that there are no issues. As for responsiveness and mobile, we are actively working on that. If you need anything in the meantime, let us know.
Fostering team info and collaboration
OnSemble gives our staff one place to go for organization-wide information. We can reduce emails in inboxes by archiving what's important. Onboarding new staff is easier when they have this hub to go to for HR information, department links, promotions or the employee directory . We love it!
Pros
We were able to customize our portal with our own unique branding and style. Creating, editing and maintaining the framework is really easy and help is available anytime we need it.
Cons
One of the pros can be a con if you aren't sure of your vision for your site. Though the system is really easy to use it does have a lot of complexity to it to be able to offer the extent of the customization options. Learning about all it can do is perhaps for people smarter than me! But, the implementation team and ongoing support helps get you through.
Response from Passageways
Thank you for taking the time to review OnSemble! I am so glad that you were able to really make it your own, and it's great to see that you made it a central hub for everyone. If you ever need anything, your Customer Success Manager is always there too.
OnSemble, Our Most Reliable Team Member
With our portal, we solved a consistency in documents issue we were experiencing. Since implementation, we have been able to ensure both locations have the most up to date documents on hand in the portal's document repository. We also solved the need for a shared calendar for all staff with the portal. We have provided our staff with a virtual Professional Development corner, containing a lending library, complete with motivational and professional development books employees can check out.
Pros
The document repository, ease of use, and infinite possibilities for custom pages are amongst my favorite features of OnSemble.
Cons
Most of our initial concerns with our portal were put to rest with the latest version update. We have experienced few issues with the portal since implementation. Any issues that arise are easily solved by the top notch Passageways Support Team or simply by emailing our extremely helpful and knowledgeable Passageways CSM.
Passageways Employee Intranet
OnSemble has been a great one stop shop resource for our staff. We’ve streamlined several processes and reduced the amount of email received. It’s created a fun environment for our staff.
Pros
Continual updates. We’ve been using Passageways for a long time but hadn’t kept up with upgrades. Upon relaunch, we were happy to be able to take advantage of many enhancements that have been provided along the way.
Cons
There are things that could be streamlined with building tools and roles/permissions. Sometimes, the site is buggy.
Response from Passageways
Thank you for taking the time to review OnSemble! We definitely appreciate that you've been a long-time customer. Continual updates will definitely be something that is important to us in 2020, so you can look forward to a more streamlined portal.
Loving our OnSemble Intranet - Compass
OnSemble has given us a mechanism to have more current communication without blasting out ALL emails. The central repository for resources and documents has proven to help keep documents up to date and reduce duplication.
The help desk module has streamlined several processes.
Overall, we are happy with OnSemble. It has brought us more current with our practices and is helping to get away from using email blasts and server folders for everything. After a year, we are still learning and revising and updating and refreshing. We are looking forward to additional updates to take some of the pain points away from our current version.
Pros
We were looking for a one-stop-shop for employee communication, documentation and other processes needing streamlined. OnSemble has provided a great platform for this. While it has not solved all our internal needs, it has provided a valuable, flexible and fun resource.
*Central repository for documentation, policies, procedures and forms, etc.
*Search function that makes finding documents a snap.
*Ability to personalize pages, giving departments flexibility to build to their needs.
*The help desk module has been excellent to work with and has been implemented for all but one area.
*The supply/inventory module has made supply ordering for branches so much easier and user-friendly.
*Building pages, once the basics are down, is pretty easy, even for the least "techy" person.
*Customer support is fantastic and they have an online forum where you can collaborate with other OnSemble users.
*Ability to create roles where people can be divided into different categories, allowing for confidentiality where and when needed.
Cons
*System Permissions module seems to be a bit out of date and does not appear to have upgrades to its functionality. This was a feature we were hoping to use more robustly.
*Forms module appeared to be something we could utilize, but does not customize as easily as we had hoped. However, we know other users have used it successfully.
*There are periodic bugs that don't seem to make sense or will only be repaired with updates.
*There is a risk of creating too many layers of permissions, making it cumbersome and confusing if you do not create a good mapping from the onset.
*Implementation seemed a little clunky, but it may have been we did not know the right questions to ask in the beginning.
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OnSemble Pricing
OnSemble Pricing
OnSemble pricing starts at $5 per user per month.
OnSemble pricing starts at $5 per user per month.
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OnSemble Features
OnSemble Features
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Categories
Categories
Additional information for OnSemble
Additional information for OnSemble
Key features of OnSemble
- Alerts
- Announcements
- Blogs
- Calendars
- Content carousel
- Content editor
- Custom themes
- Dashboards & visualizations
- Discussion boards
- Discussions & conversations
- Document management
- Employee directory
- Employee recognition
- Expense reports management
- File sharing
- Forms creation
- Forms management
- Help desks & request management
- Instant messenger
- Learning management
- Lists
- Lobby management
- Photos
- Polls
- Products & services directory
- Reports & analytics
- Rooms & reservations
- Search
- Supply & inventory management
- Task management
- Teams & workgroups
- User management
- Vendor management
Benefits
OnSemble FAQs
OnSemble FAQs
Below are some frequently asked questions for OnSemble.
Q. What type of pricing plans does OnSemble offer?
OnSemble offers the following pricing plans:
Starting from: US$5,00/month
Pricing model: Subscription
Free Trial: Not Available
OnSemble pricing starts at $5 per user per month.
Q. What are the main features of OnSemble?
OnSemble offers the following features:
- Alerts
- Announcements
- Blogs
- Calendars
- Content carousel
- Content editor
- Custom themes
- Dashboards & visualizations
- Discussion boards
- Discussions & conversations
- Document management
- Employee directory
- Employee recognition
- Expense reports management
- File sharing
- Forms creation
- Forms management
- Help desks & request management
- Instant messenger
- Learning management
- Lists
- Lobby management
- Photos
- Polls
- Products & services directory
- Reports & analytics
- Rooms & reservations
- Search
- Supply & inventory management
- Task management
- Teams & workgroups
- User management
- Vendor management
Q. Who are the typical users of OnSemble?
OnSemble has the following typical customers:
Small Business, Non Profit, Mid Size Business
Q. What languages does OnSemble support?
OnSemble supports the following languages:
English
Q. Does OnSemble support mobile devices?
We do not have any information about what devices OnSemble supports
Q. What other apps does OnSemble integrate with?
OnSemble integrates with the following applications:
Microsoft 365, Microsoft Outlook, SharePoint, Sift
Q. What level of support does OnSemble offer?
OnSemble offers the following support options:
Online Support, Phone Support, FAQs, Forum, Knowledge Base
The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager. Without her I highly doubt that our Portal would have launched or without a doubt significantly delayed. Her knowledge base of the Onsemble platform and her attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to her support. She's an asset to the Passageways Organization...and to our team.
The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.