Employee intranet & collaborative suite with built-in apps
4.8/5 (57 reviews)OnSemble provides an employee intranet and collaborative suite that aims to empower organizations with stronger engagement, increased productivity, and improved collaboration.
The secure, flexible platform enables employees to track goals, chat, collaborate, and discover the latest company news via any device. The solution includes built in connectors with SharePoint, Office 365, Outlook and more.
Users are able to create interactive, rich content pages and blogs using drag-and-drop programming to improve communications within departments, manage onboarding and training, better serve customers, and more. Employees can view announcements and group discussions specific to their team, which are archived with read receipts. Polls help survey and analyze feedback across teams, branches, or the entire organization.
OnSemble allows users to connect their Outlook calendars, and categorize them by team or event types. Custom alerts enable users to stay connected to important events, and can be received via email, pop-ups, text message, or instant messenger. Search functionality enables users to search for anything from documents, projects and reports, to FAQs, training manuals and guides. The document management system is able to pull files from a shared drive or SQL database, and allows users to set permissions by roles.
OnSemble includes custom themes that allow organizations to brand their intranet to display the company’s culture across every page. The reports and analytics tool provides metrics to help users understand the performance of the organization, as well as track goals and achieve goal alignment.
Pros
Wow!... I can spend literally hours writing about my extreme satisfaction with the team and the software.
It has allowed our organization to experience another level of engagement with our staff. The ease of use and the “drag and drop” design feature has also allowed a team of 2 to be nimble, with the results and appearance of a team of 10. Our Executive leadership team believes transparency is the currency of leadership and the Onsemble platform has afforded them the opportunity to live out this value. From just- in-time information, thoughts on upcoming and/or current changes, future business strategies and recorded quarterly messages. This software has been and a catalyst to our increased employee engagement scores. We've only been 'live' for 6 months!
Cons
A missing mobile platform and the non responsiveness to different screens for the desktops version.
We were trying to reduce paperwork and create a portal that was useful for every department in their everyday jobs, removing things off of network drives and organizing them in Onsemble. We love our new portal.
Pros
We've been Passageways customers for more than 10 years now and recently revamped our internal portal with the most recent version of OnSemble. Our customer support representative was very helpful and we really felt like Passageways was as invested in this project as we were. They will often get on phone calls with us to resolve questions and issues same-day or within a few hours. We always felt like we were a priority to them.
Cons
OnSemble is really a blank slate - you can do almost anything with it. You really have to have a vision for what you want the site to be and how you want it to be organized in order to be successful with this product. If you do, it's really customizable. If not, you can certainly have Passageways assist you in designing something, but you really have to know what you want and how you want it to be organized for your organization.
This is a great product for any sized organization! Keeps us " on the same page" with our employees!
Pros
We love how easy it is for us to use, being a smaller organization but growing organization it keeps us connected to all employees. not having an IT department or Marketing department its so simple for us to use and create and be innovative. Our staff loves how easy it is to use, and we love having fun and making it exciting for the staff. Easy to keep documents in one place and update them on the spot when new documents arise. Easy to get all the information you need in one spot. Personally for me, i love that I can make my own pages and have a "traveling desk" so no matter what office I am in, I am able to access almost everything I need by just logging into the portal. We also use it for openness of our organization giving the staff insight into the financials of the organization. We love love love the Portal
Cons
Sometimes it has bugs would be my con, however the support we get when this happens is quick and effective!!!
We want to use the intranet portal to connect with our employees across San Antonio, provide support and answers to their member service requests, and show how their roles tie into our larger mission as a credit union. OnSemble has allowed us to do that. We have all of our resources and procedures posted in a searchable format. We highlight recognition and team photos to help everyone feel the "team" environment, and offer opportunities to participate in community events. The OnSemble portal has been a key part to delivering on these goals, and the team at OnSemble was incredibly supportive to us making this possible!
Pros
What I like most is the outstanding customer service behind the software. The people at Passageways go above and beyond to help you and make sure that you're happy. We have been long-time customers and they went out of their way to help us with a re-design of our portal, asking nothing in return. I am new to my role and I had not worked with them before, but they didn't mind my endless amount of questions! They were truly on our side and wanted the project to succeed.
Cons
Nothing! I can't think of one thing I do not like...
Overall experience has been great. I would say that the customer support is honestly the shining star with this company. The product is good, but the support can't be beat. They are responsive and helpful and that makes all the difference.
Pros
The OnSemble intranet portal has been a great fit for our financial institution. We are a community bank and have built a culture with our employees that values sharing information, collaboration and a fun atmosphere. Because of the customization allowed with this intranet, we've been able to blend those needs along with the more basic (read boring) needs of document organization, consistency in process, procedures etc.
Cons
One of the key benefits of this tool is the customization we were allowed. In my mind this is the biggest benefit, but can also be it's biggest detriment. For some users, the design process could probably seem overwhelming at first. However, if you trust the process and the support that's in place with the company, you end up with a great product.
Contact Passageways for detailed pricing information.
Below are some frequently asked questions for OnSemble Intranet Portal.
OnSemble Intranet Portal offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Passageways for detailed pricing information.
OnSemble Intranet Portal offers the following features:
OnSemble Intranet Portal has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
OnSemble Intranet Portal supports the following languages:
English
OnSemble Intranet Portal has the following pricing plans:
Subscription
We do not have any information about what devices OnSemble Intranet Portal supports
OnSemble Intranet Portal integrates with the following applications:
Microsoft Outlook, Office 365, SharePoint
OnSemble Intranet Portal offers the following support options:
Online Support, Phone Support
The overall experience has been amazing as indicated above. But the lion share of my praise goes to the Implementation Manager. Without her I highly doubt that our Portal would have launched or without a doubt significantly delayed. Her knowledge base of the Onsemble platform and her attention to detail is astounding. As much as I get praised for creating an immersive Intranet, I know it's partly due to her support. She's an asset to the Passageways Organization...and to our team.
The support team is nothing like I have ever experienced. Their response time and follow through is indeed a standard for the industry of IT support, this deserves 100% not 99% satisfaction.