About YayPay

YayPay is a cloud-based account receivables management & automation solution that makes collecting money fast, easy, and highly predictable. The platform offers real-time analytics, automated workflows, and CRM functionality to provide better visibility into the collections process across teams, alleviate unnecessary manual work, and retain customers.

YayPay is best for B2B companies doing 500 or more invoices every month, with a back office finance team that is looking to better manage a large invoice volume. Our customers are tech savvy SaaS or media companies optimizing their internal processes with YayPay’s streamlined workflow, self-serviceability in ease of use, and ability to leverage machine learning to predict payment behavior. We also serve manufacturers, distributors, and retailers that benefit from credit assessment, cash app, and dispute management that comes from the tracking of complex orders.

Users have access to real-time analytics and cash forecasting tools, giving them an overview of their AR pipeline health on a single page and enabling the identification of any emerging trends. Users can view figures for the average days sales outstanding (DSO), open invoices, cash collected, reminders opened, collection effectiveness, and more, with at-a-glance indicators of the performance compared to the previous week. YayPay integrates with leading ERP financial management systems including Sage Intacct and Oracle NetSuite, and CRMs such as SalesForce. Contact details and communication histories are automatically synchronized, giving users up-to-date information at all times. Automated email reminders and AR workflows are also included, designed to streamline the collection process and reduce the amount of manual communication required by users.

Key benefits of YayPay

  • Real-time cash forecasts and accounts receivable analytics give users an overview of receivables status and any emerging trends.

  • The dynamic accounts receivable aging report automatically displays to users which customers require follow-ups and when action is required.

  • The built-in customer relationship management (CRM) functionality allows users to log calls, track activity, and make notes on customers.

  • Customer contact details and communication histories are automatically synchronized by YayPay, allowing users to access information in a single place.

  • Full communication histories are recorded, enabling users to track contact they have had with customers and take action to follow up on outstanding receivables when necessary.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

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    YayPay video YayPay screenshot: YayPay screenshot: YayPay screenshot: YayPay screenshot: YayPay screenshot: YayPay screenshot:

    Features

    Total features of YayPay: 51

    • ACH Payment Processing
    • API
    • Account Alerts
    • Account Reconciliation
    • Accounting
    • Accounting Integration
    • Accounts Receivable
    • Activity Tracking
    • Aging Tracking
    • Automated Notices
    • Billing & Invoicing
    • Budgeting/Forecasting
    • CRM
    • Callback Scheduling
    • Cash Management
    • Check Processing
    • Client Management
    • Collections Management
    • Contact Management
    • Credit Reporting
    • Customer History
    • Customer Statements
    • Customizable Invoices
    • Customizable Templates
    • Data Synchronization
    • Deadline Management
    • Dunning Management
    • ERP
    • Electronic Payments
    • Email Invitations & Reminders
    • Email Management
    • Email Templates
    • Forecasting
    • Historical Reporting
    • In-House Collections
    • Interaction Tracking
    • Invoice History
    • Multi-Currency
    • Online Payments
    • Partial Payments
    • Payment Plans
    • Payment Processing
    • Purchasing & Receiving
    • Real Time Analytics
    • Real Time Data
    • Receivables Ledger
    • Recurring/Subscription Billing
    • Reminders
    • SMS Messaging
    • Transaction Management
    • Workflow Management

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    Reviews

    Overall rating

    4,5 /5
    (24)
    Value for Money
    4,5/5
    Features
    4,3/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have YayPay?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 24
    Kyle K.
    Overall rating
    • Industry: Construction
    • Company size: 1 001-5 000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Best debt collection software for the money

    Reviewed on 2019/04/30

    We feel like a real partner with Yaypay. They always provide timely support, listen to our...

    We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible.

    Pros

    Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.

    Cons

    There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.

    Mohammad N.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    YayPay and Us

    Reviewed on 2019/04/30

    Overall YayPay has been a great partner and we understand the limitations at the moment due to it...

    Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay.

    Pros

    The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale.

    Cons

    There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    From an IC standpoint, very helpful

    Reviewed on 2021/02/26

    Pros

    As an AM I need to have clear insights into my customers and if they owe money or when they can expect their next bill, etc. YayPay is straightforward and easy to use and allows me to have transparency into my book of business.

    Cons

    I've been using YayPay for less than 6 months and so far it's nothing but helpful.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    YayPay

    Reviewed on 2019/05/01

    Pros

    I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.

    Cons

    I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.

    Sarah-jayne M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Yaypay: A quality Solution Meeting and Exceeding Business Needs!

    Reviewed on 2019/04/30

    Yaypay has enabled us to automate frequent and consistent communication with our customers which...

    Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO.

    Pros

    The software is easy to implement and the Yaypay team does most of the heavy lifting! The User Interface is easy to use, even for our Collections Specialists in other global regions. The self service customization makes updating or changing communications and workflows easy and immediate. The Yaypay team is helpful, professional and knowledgeable. They are open to feedback and improvements and continue to seek ways to better serve their customers!

    Cons

    Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized.

    Showing 5 reviews of 24 Read all reviews

    YayPay FAQs

    Below are some frequently asked questions for YayPay.

    YayPay offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing is based off of invoice volume. Contact for more information.

    We do not have any information about YayPay features

    YayPay has the following typical customers:

    51-200, 201-500, 501-1 000, 1 001+

    YayPay supports the following languages:

    English

    YayPay supports the following devices:

    YayPay integrates with the following applications:

    Acumatica Cloud ERP, NetSuite, Quickbooks Online, SAP Business One, Sage Intacct, Sage X3, Salesforce Platform, Zuora

    YayPay offers the following support options:

    Email/Help Desk, Phone Support, Chat

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