TrackAbout

Cloud-based fixed asset tracking software

4,5 /5 (47 reviews) Write a Review!

TrackAbout Overview

What is TrackAbout?

TrackAbout is a cloud-based asset tracking system that offers enterprises a smart platform from which to track, manage and maintain physical assets. Incorporating custom maintenance workflows, detailed asset maintenance history and dynamic mobile forms as well as scheduled maintenance notifications and custom reports, TrackAbout aims to provide users with a comprehensive fixed asset tracking solution.

In order to help users track assets effectively, TrackAbout equips users with the tools to monitor, correct and protect asset data. To enhance user-productivity, TrackAbout provides users with a native iOS and Android mobile application. With mobile accessibility, TrackAbout enables users to add assets, enter orders and scan barcodes efficiently.

Further to core asset tracking, TrackAbout facilitates follow-on, truck inventory and maintenance tracking activity. TrackAbout’s follow-on tracking module grants customers quick and central access to important asset information while TrackAbout’s maintenance tracking functionality allows users to collect and record asset inspection and testing action details easily.

With TrackAbout, users can also manage rented assets, palletization processes and asset delivery securely. Moreover, users can generate receipts, analysis certificates and dynamic forms easily. By centralizing asset tracking tasks and records, TrackAbout serves to inspire an accurate and efficient workflow. To further improve efficiency, TrackAbout allows users to capture bulk gas delivery information, monitor gas level volumes and produce product usage reports.

TrackAbout Overview

Pricing

Starting from
US$225,00

Pricing options

Free Trial
Subscription
Value for money

TrackAbout pricing varies by asset quantity and feature use.

Basic tracking for up to 1,000 assets starts at $225/month.

To receive further pricing information, contact TrackAbout directly.

A 14-day free trial is available.


TrackAbout Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Generate activity report
Add & manage product codes
Manage asset classifications
Create a new customer account
Access inventory information
Organize locations
TrackAbout video TrackAbout screenshot: Generate activity report TrackAbout screenshot: Add & manage product codes TrackAbout screenshot: Manage asset classifications TrackAbout screenshot: Create a new customer account TrackAbout screenshot: Access inventory information TrackAbout screenshot: Organize locations

TrackAbout Reviews

TrackAbout Reviews

Overall rating
4,5
/
5
Excellent
25

Very good
21

Average
1

Poor
0

Terrible
0

Value for Money
4,5
Features
4
Ease of Use
4,4
Customer Support
4,6
98% recommended this app
Ben K.

Easy to use, Functional & robust software for tracking our equipment.

Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of cylinders.


Mike P.

Been with them for several years. The product and customer support have done very well for us.


Paul E.

Overall I can get to the data I need, but it is not as user friendly as I would like it to be.

We get reliable cylinder tracking information. We have yet to move to a barcoded process, but I am excited to see the additional features offered with this.


Prosper S.

Overall experience is great


Jan H.

Very pleased with the software. Awesome support team and implementation specialist!!!

TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.


Ben K.
Industry: Hospital & Health Care
Company size: 11-50 Employees

Easy to use, Functional & robust software for tracking our equipment.

Used Daily for 6-12 months
Reviewed on 2017/08/29
Review Source: Capterra

Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of cylinders.

Pros

I like the fact that this software is real-time cloud-based and is available anywhere with an internet/cellular connection. Adding users, items, customers, etc. is very simple and when I am stuck TrackAbout is very prompt when assisting me fix my issues.

Cons

There is not much to dislike. I guess the setup process is very tedious and time consuming for a company starting fresh having never used a service like this. And of course, bar coding each and every item takes a lot of time and labor to do correctly.

Response from TrackAbout

Ben, Thanks so much for your feedback. We are happy to have Maverick as a customer and so glad to hear you had an easy implementation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mike P.

Been with them for several years. The product and customer support have done very well for us.

Used Daily for 2+ years
Reviewed on 2017/09/04
Review Source: Capterra

Pros

The trackabout team is very helpful in keeping us flexible with our customers with custom reports. It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place. They are very accessable team if you have an issue. We use them as part of our value added presentation when we try to convince customers we are the vendor to choose.

Cons

Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey. I am not a fan of the newest upgrade just changing the format and view. It doesnt seem as easy to get around to where you want to be, or at least where I want to be. I am sure the prompts are probably set up for the actions most used overall but as with most changes that have taken place in the last ten years I liked it better the old way

Response from TrackAbout

Hi Mike, Thanks very much for the terrific review. We're really excited to hear you use TrackAbout as a way to win new customers. Also, thanks very much for the feedback about the site. We'll be in touch to get some of your ideas about changes you might like to see.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Paul E.
Industry: Packaging & Containers
Company size: 51-200 Employees

Overall I can get to the data I need, but it is not as user friendly as I would like it to be.

Used Weekly for 2+ years
Reviewed on 2017/08/29
Review Source: Capterra

We get reliable cylinder tracking information. We have yet to move to a barcoded process, but I am excited to see the additional features offered with this.

Pros

I like that the system holds the cylinder balances and is accurate and reliable. It is rather simple to pull up a customers cylinder balance.

Cons

We have a lot of issues with our integration with Tecsys which does not appear to be a Trackabout issue. That being said to find rental rates is cumbersome in that I have to run the report. This should be much easier than it is.

Response from TrackAbout

Hi Paul, Thanks very much for the feedback. We definitely hear you and are very excited Rocky Mountain Air Solutions has agreed to become a TrackAbout development partner to make managing rental more user friendly. We're sure this means exciting changes for our product!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Prosper S.

Overall experience is great

Used Daily for 6-12 months
Reviewed on 2017/08/30
Review Source: Capterra

Pros

Barcode feature
Easy to use both on smart phone and desktop
provides an organized structure for tracking assets
support from the team in case of any issue and I must say the team is very good and patient.

Cons

Custom reports- you sometimes just a report for a specific task and you need it instant. As much as the data is in trackabout, I should have the option to download all the data to and to do my own filtering and adjustment. This will be time consuming on my side but I still get access to the data whenever I need. The current process is to contact your team to be able to generate this report in a customized manner. This is great if I need the same report every month and to save time, I need it in some custom fields.

Response from TrackAbout

Prosper, Thanks so much for your feedback. Making your raw data more accessible to you is a very high priority for us.

If you haven't already, please take a look at our new OpenData feature to get you more data when you need it. https://corp.trackabout.com/query-trackabout-data

We promise to keep you updated as more features like this becomes available.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jan H.
Industry: Medical Devices
Company size: 11-50 Employees

Very pleased with the software. Awesome support team and implementation specialist!!!

Used Daily for 1+ year
Reviewed on 2017/08/30
Review Source: Capterra

TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.

Pros

It does what it is supposed to do. Should have no problem knowing where assets are located. Multiple ways to search for assets depending on what criteria you have available to identify asset.

Cons

Software developed with gas suppliers / fillers in mind. I am a DME company dispensing medical equipment to the home. I track patients as well as the equipment. System works very well, but would like to see the last name, first name, middle initial entered in separate fields.

Response from TrackAbout

Thanks so much for your review, Jan. Our team has really enjoyed working with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 47 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

TrackAbout Pricing

TrackAbout Pricing

Starting from
US$225,00
Free Trial
Subscription
Value for money

TrackAbout pricing varies by asset quantity and feature use.

Basic tracking for up to 1,000 assets starts at $225/month.

To receive further pricing information, contact TrackAbout directly.

A 14-day free trial is available.

TrackAbout pricing varies by asset quantity and feature use.

Basic tracking for up to 1,000 assets starts at $225/month.

To receive further pricing information, contact TrackAbout directly.

A 14-day free trial is available.

Value for Money
4,5/5
Based on 47 user ratings
Compare value for money rating with alternatives
Compare with alternatives

TrackAbout Features

TrackAbout Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4/5
Based on 47 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for TrackAbout

Additional information for TrackAbout

Key features of TrackAbout

  • Accounting integration
  • Activity tracking
  • Alerts
  • Application integration
  • Assignment
  • Audit trail
  • Auditing
  • Barcode scanning
  • Billing & invoicing
  • Certificate management
  • Compliance management
  • Configuration management
  • Custom forms
  • Custom reports
  • Customer activity reporting
  • Delivery notes
  • Disposal management
  • Efficient workflow
  • Electronic signature capture
  • Email alerts
  • Equipment maintenance
  • Equipment tracking
  • Fixed asset management
  • Forms management
  • History tracking
  • Inventory control
  • Inventory tracking
  • Maintenance scheduling
  • Multi-location
  • Partner management
  • Password management
  • Permission management
  • Physical asset tracking
  • Product serial numbers
  • QR Codes
  • Queue manager
  • Real time data
  • Real time notifications
  • Records management
  • Reminders
  • Role-based permissions
  • SSL security
  • Secure data storage
  • Self service portal
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Tracking features
  • Transaction history
  • Workflow management

Benefits

  • TrackAbout centralizes all asset tracking information and records, helping users to simplify the auditing process.

  • TrackAbout is available as a native mobile application on iOS and Android, affording users the flexibility to record, track and report asset progress on the move.

  • TrackAbout includes a customer self-service portal, allowing customers to access essential asset information quickly and easily.

  • TrackAbout supports integrations with business accounting systems such as SAP and Oracle, enabling users to manage rental rates, calculations and bills accurately and efficiently.

  • TrackAbout employs password-protected controls and determines permissions-based access, ensuring all asset data is stored securely.

  • TrackAbout FAQs

    TrackAbout FAQs

    Below are some frequently asked questions for TrackAbout.

    Q. What type of pricing plans does TrackAbout offer?

    TrackAbout offers the following pricing plans:

    Starting from: US$225,00

    Pricing model: Subscription

    Free Trial: Available

    TrackAbout pricing varies by asset quantity and feature use. Basic tracking for up to 1,000 assets starts at $225/month. To receive further pricing information, contact TrackAbout directly. A 14-day free trial is available.

    Q. What are the main features of TrackAbout?

    TrackAbout offers the following features:

    • Accounting integration
    • Activity tracking
    • Alerts
    • Application integration
    • Assignment
    • Audit trail
    • Auditing
    • Barcode scanning
    • Billing & invoicing
    • Certificate management
    • Compliance management
    • Configuration management
    • Custom forms
    • Custom reports
    • Customer activity reporting
    • Delivery notes
    • Disposal management
    • Efficient workflow
    • Electronic signature capture
    • Email alerts
    • Equipment maintenance
    • Equipment tracking
    • Fixed asset management
    • Forms management
    • History tracking
    • Inventory control
    • Inventory tracking
    • Maintenance scheduling
    • Multi-location
    • Partner management
    • Password management
    • Permission management
    • Physical asset tracking
    • Product serial numbers
    • QR Codes
    • Queue manager
    • Real time data
    • Real time notifications
    • Records management
    • Reminders
    • Role-based permissions
    • SSL security
    • Secure data storage
    • Self service portal
    • Status tracking
    • Summary reports
    • Task scheduling
    • Third party integration
    • Tracking features
    • Transaction history
    • Workflow management

    Q. Who are the typical users of TrackAbout?

    TrackAbout has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does TrackAbout support?

    TrackAbout supports the following languages:

    English

    Q. What type of pricing plans does TrackAbout offer?

    TrackAbout has the following pricing plans:

    Subscription

    Q. Does TrackAbout support mobile devices?

    TrackAbout supports the following devices:

    Android, iPhone

    Q. What other apps does TrackAbout integrate with?

    TrackAbout integrates with the following applications:

    NetSuite, Oracle JD Edwards EnterpriseOne

    Q. What level of support does TrackAbout offer?

    TrackAbout offers the following support options:

    Phone Support, Online Support, Video Tutorials