About TrackAbout

TrackAbout is a cloud-based asset tracking system that offers enterprises a smart platform from which to track, manage and maintain physical assets. Incorporating custom maintenance workflows, detailed asset maintenance history and dynamic mobile forms as well as scheduled maintenance notifications and custom reports, TrackAbout aims to provide users with a comprehensive fixed asset tracking solution.

In order to help users track assets effectively, TrackAbout equips users with the tools to monitor, correct and protect asset data. To enhance user-productivity, TrackAbout provides users with a native iOS and Android mobile application. With mobile accessibility, TrackAbout enables users to add assets, enter orders and scan barcodes efficiently.

Further to core asset tracking, TrackAbout facilitates follow-on, truck inventory and maintenance tracking activity. TrackAbout’s follow-on tracking module grants customers quick and central access to important asset information while TrackAbout’s maintenance tracking functionality allows users to collect and record asset inspection and testing action details easily.

With TrackAbout, users can also manage rented assets, palletization processes and asset delivery securely. Moreover, users can generate receipts, analysis certificates and dynamic forms easily. By centralizing asset tracking tasks and records, TrackAbout serves to inspire an accurate and efficient workflow. To further improve efficiency, TrackAbout allows users to capture bulk gas delivery information, monitor gas level volumes and produce product usage reports.

Key benefits of TrackAbout

  • TrackAbout centralizes all asset tracking information and records, helping users to simplify the auditing process.

  • TrackAbout is available as a native mobile application on iOS and Android, affording users the flexibility to record, track and report asset progress on the move.

  • TrackAbout includes a customer self-service portal, allowing customers to access essential asset information quickly and easily.

  • TrackAbout supports integrations with business accounting systems such as SAP and Oracle, enabling users to manage rental rates, calculations and bills accurately and efficiently.

  • TrackAbout employs password-protected controls and determines permissions-based access, ensuring all asset data is stored securely.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Generate activity report
    Add & manage product codes
    Manage asset classifications
    Create a new customer account
    Access inventory information
    Organize locations
    View 7 more
    TrackAbout video
    TrackAbout screenshot: Generate activity report TrackAbout screenshot: Add & manage product codes TrackAbout screenshot: Manage asset classifications TrackAbout screenshot: Create a new customer account TrackAbout screenshot: Access inventory information TrackAbout screenshot: Organize locations

    Features

    Total features of TrackAbout: 63

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Tracking
    • Alerts / Escalation
    • Applications Management
    • Asset Management
    • Asset Tracking
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • Calibration Management
    • Certification & Licensing
    • Compliance Management
    • Configuration Management
    • Customer Activity Tracking
    • Customizable Forms
    • Customizable Reports
    • Customization
    • Disposal Management
    • Electronic Signature
    • Email Alerts
    • Email Invitations & Reminders
    • Equipment Maintenance
    • Equipment Management
    • Equipment Tracking
    • Facility Management
    • Fixed Asset Management
    • Forms Management
    • Historical Reporting
    • IT Asset Management
    • IT Asset Tracking
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Job Management
    • Location Tracking
    • Maintenance Management
    • Maintenance Scheduling
    • Multi-Location
    • Partner Management
    • Parts Management
    • Password Management
    • Preventive Maintenance
    • Product Data Management
    • Queue Management
    • Real Time Data
    • Real Time Notifications
    • Records Management
    • Role-Based Permissions
    • SSL Security
    • Secure Data Storage
    • Self Service Portal
    • Serial Number Tracking
    • Status Tracking
    • Summary Reports
    • Task Scheduling
    • Third Party Integrations
    • Transaction History
    • User Management
    • Workflow Management

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    Reviews

    Overall rating

    4,5 /5
    (47)
    Value for Money
    4,5/5
    Features
    4/5
    Ease of Use
    4,4/5
    Customer Support
    4,6/5

    Already have TrackAbout?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 47
    Ben K.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use, Functional & robust software for tracking our equipment.

    Reviewed on 2017/08/29

    Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of...

    Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of cylinders.

    Pros

    I like the fact that this software is real-time cloud-based and is available anywhere with an internet/cellular connection. Adding users, items, customers, etc. is very simple and when I am stuck TrackAbout is very prompt when assisting me fix my issues.

    Cons

    There is not much to dislike. I guess the setup process is very tedious and time consuming for a company starting fresh having never used a service like this. And of course, bar coding each and every item takes a lot of time and labor to do correctly.

    Response from TrackAbout

    Ben, Thanks so much for your feedback. We are happy to have Maverick as a customer and so glad to hear you had an easy implementation.

    Mike P.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Been with them for several years. The product and customer support have done very well for us.

    Reviewed on 2017/09/04

    Pros

    The trackabout team is very helpful in keeping us flexible with our customers with custom reports. It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place. They are very accessable team if you have an issue. We use them as part of our value added presentation when we try to convince customers we are the vendor to choose.

    Cons

    Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey. I am not a fan of the newest upgrade just changing the format and view. It doesnt seem as easy to get around to where you want to be, or at least where I want to be. I am sure the prompts are probably set up for the actions most used overall but as with most changes that have taken place in the last ten years I liked it better the old way

    Response from TrackAbout

    Hi Mike, Thanks very much for the terrific review. We're really excited to hear you use TrackAbout as a way to win new customers. Also, thanks very much for the feedback about the site. We'll be in touch to get some of your ideas about changes you might like to see.

    Paul E.
    Overall rating
    • Industry: Packaging & Containers
    • Company size: 51-200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Overall I can get to the data I need, but it is not as user friendly as I would like it to be.

    Reviewed on 2017/08/29

    We get reliable cylinder tracking information. We have yet to move to a barcoded process, but I am...

    We get reliable cylinder tracking information. We have yet to move to a barcoded process, but I am excited to see the additional features offered with this.

    Pros

    I like that the system holds the cylinder balances and is accurate and reliable. It is rather simple to pull up a customers cylinder balance.

    Cons

    We have a lot of issues with our integration with Tecsys which does not appear to be a Trackabout issue. That being said to find rental rates is cumbersome in that I have to run the report. This should be much easier than it is.

    Response from TrackAbout

    Hi Paul, Thanks very much for the feedback. We definitely hear you and are very excited Rocky Mountain Air Solutions has agreed to become a TrackAbout development partner to make managing rental more user friendly. We're sure this means exciting changes for our product!

    Prosper S.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Overall experience is great

    Reviewed on 2017/08/30

    Pros

    Barcode feature
    Easy to use both on smart phone and desktop
    provides an organized structure for tracking assets
    support from the team in case of any issue and I must say the team is very good and patient.

    Cons

    Custom reports- you sometimes just a report for a specific task and you need it instant. As much as the data is in trackabout, I should have the option to download all the data to and to do my own filtering and adjustment. This will be time consuming on my side but I still get access to the data whenever I need. The current process is to contact your team to be able to generate this report in a customized manner. This is great if I need the same report every month and to save time, I need it in some custom fields.

    Response from TrackAbout

    Prosper, Thanks so much for your feedback. Making your raw data more accessible to you is a very high priority for us.

    If you haven't already, please take a look at our new OpenData feature to get you more data when you need it. https://corp.trackabout.com/query-trackabout-data

    We promise to keep you updated as more features like this becomes available.

    Jan H.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very pleased with the software. Awesome support team and implementation specialist!!!

    Reviewed on 2017/08/30

    TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or...

    TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.

    Pros

    It does what it is supposed to do. Should have no problem knowing where assets are located. Multiple ways to search for assets depending on what criteria you have available to identify asset.

    Cons

    Software developed with gas suppliers / fillers in mind. I am a DME company dispensing medical equipment to the home. I track patients as well as the equipment. System works very well, but would like to see the last name, first name, middle initial entered in separate fields.

    Response from TrackAbout

    Thanks so much for your review, Jan. Our team has really enjoyed working with you!

    Showing 5 reviews of 47 Read all reviews

    TrackAbout FAQs

    Below are some frequently asked questions for TrackAbout.

    TrackAbout offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    TrackAbout pricing varies by asset quantity and feature use. Basic tracking for up to 1,000 assets starts at $225/month. To receive further pricing information, contact TrackAbout directly. A 14-day free trial is available.

    We do not have any information about TrackAbout features

    TrackAbout has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    TrackAbout supports the following languages:

    English

    TrackAbout supports the following devices:

    Android (Mobile), iPhone (Mobile)

    TrackAbout integrates with the following applications:

    JD Edwards EnterpriseOne, NetSuite

    TrackAbout offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for TrackAbout.