SimpleMDM

Apple device deployment & enterprise app manager

4,7 /5 (18 reviews) Write a Review!

SimpleMDM Overview

What is SimpleMDM?

SimpleMDM is a mobile device manager for organizations that need to manage a large number of corporate or employee owned Apple devices including iPhones, iPads, and computers running macOS. The platform enables users to deploy enterprise and volume purchase apps, initialize devices in bulk, and get greater control with iOS supervision features.

Organizations are able to secure company assets and data by hiding apps, blocking features and disabling functionality, to requiring passcodes, disabling dangerous iOS features, and more. SimpleMDM enables users to track real time and historic device location, enable lost mode on supervised devices, and view device locations on a map. Users can also get asset details such as battery life, storage capacity, serial numbers, iOS versions, and more.

Apple’s device enrollment program (VPP) and volume purchase program (DEP) allow users to purchase Apple devices that are preconfigured for SimpleMDM and supervision. Organizations are able to buy and install enterprise, custom B2B, and App Store apps on all devices at the corporate level, with or without using Apple IDs. The platform handles Apple enterprise app distribution with support for app upgrades, certificates, and provisioning profile management to prevent data from getting lost between upgrades.

DEP allows new company-owned devices to enroll automatically, and BYOD (bring your own device) setups can be enrolled via the Apple configurator, web link, email, SMS or QR code. SimpleMDM supports a variety of configuration profiles including AirPlay Destinations, AirPrint Printers, calendars, contacts, email, passcodes, restrictions, single app lock, VPN, global HTTP proxies, web content filters, Wi-Fi networks, and more.

SimpleMDM Overview

Pricing

Starting from
US$2,50/month

Pricing options

Free Trial
Subscription
Value for money

$2.50/month per device.

Monthly and annual payment plans are available.


SimpleMDM Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

View device details and its location on a map
View a list of devices and filter by device name, serial number, application name, phone number, and more
Sign in and click the ‘Enroll Devices’ button to get an enrollment url
Add specific apps to a restriction list
Track company assets by monitoring device locations  in near real time
Configure advanced policies for devices or groups of devices to comply with
Enable 2-factor authentication in SimpleMDM
The iOS app adds location tracking and administrator messaging to devices managed by SimpleMDM
SimpleMDM video SimpleMDM video SimpleMDM screenshot: View device details and its location on a map SimpleMDM screenshot: View a list of devices and filter by device name, serial number, application name, phone number, and more SimpleMDM screenshot: Sign in and click the ‘Enroll Devices’ button to get an enrollment url SimpleMDM screenshot: Add specific apps to a restriction list SimpleMDM screenshot: Track company assets by monitoring device locations  in near real time SimpleMDM screenshot: Configure advanced policies for devices or groups of devices to comply with SimpleMDM screenshot: Enable 2-factor authentication in SimpleMDM SimpleMDM screenshot: The iOS app adds location tracking and administrator messaging to devices managed by SimpleMDM

SimpleMDM Reviews

SimpleMDM Reviews

Overall rating
4,7
/
5
Excellent
13

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
4,4
Ease of Use
4,6
Customer Support
5
100% recommended this app
Verified Reviewer

Great device management tool

SimpleMDM has been a lifesaver to manage our large amount of devices deployed to customers.


Douglas K.

The best management option for our mobile workforce

Our company sells customer loyalty software and services. Our most popular product is a mobile app and iPad combination that retailers place at their registers, allowing these retailers to incentivize their customers to shop with them often. The service we offer is fully managed, meaning we develop the software, deploy and maintain the iPads running the software, and handle all other service and maintenance activities. We currently manage in the neighborhood of 750 devices.

We initially used Apple Configurator for our management platform and later moved to Cisco Meraki. After continued issues with their buggy platform, I began an in-depth process of reviewing other MDM solutions. They were

Apple Profile Manager
JAMF Casper Suite
JAMF Bushel
SimpleMDM
Air-Watch
MobileIron

In brief, MobileIron and Air-Watch were a nightmare to use (check the web for similar sentiment). Casper Suite, while better, still had an outdated interface based on Java that didn't deliver a great experience. Apple Profile Manager required that we manage the server ourselves, which we preferred not to do. JAMF Bushel had a much newer looking interface than JAMF Casper Suite, but seemed more oriented toward the small office environment of 20 devices or less. The interface quickly became unruly and the configuration options too general and limited as we got going.

SimpleMDM has a new-age webby look and feel much like JAMF Bushel displayed. In addition, the feature set fit our deployment needs much better. Bushel doesn't allow enteprise app deployment but SimpleMDM does. Bushel isn't feature rich when it comes to supervised device functionality, SimpleMDM is.

What tipped the scale for me in the end was the friendliness and willingness to help that I experienced with the SimpleMDM staff. We had an issue with our push certificate that ultimately turned out to be due to a misstep of my own. Their staff was extremely helpful in resolving the issue, offering to retrieve old data backups they had to recover a certificate I had deleted. In these days of relatively anonymous software as a service transactions, it was a joy to learn that one of our vendors has our backs.

We've been with SimpleMDM for almost eight months now and I am very satisfied with my selection.


Chad H.

It's a solid product, but a few small changes would make it awesome.

It's cheaper than mobileIron or Airwatch. Mostly, this allows us to more easily manage DEP enrolled iOS devices.


Robby P.

It just works

We're an outsourced US-based outsourced IT firm with clients in the medical space. I initially used Meraki to manage one of our clients but had all sorts of problems. Apps not deploying when they should, configurations not working, and devices that stopped responding after about a month.

When we needed MDM for two other customers, I decided to try SimpleMDM instead. I had zero problems with our deployment and was happy to find that they had more functionality than Meraki. Sure, Meraki had some document management feature called backpack, but it was too few features to even be suitable for document needs and we had to use Dropbox anyway.

I like SimpleMDM because the price is competitive, it just works and I feel that I'm using the best in breed product in the MDM space. Just make sure you don't need to support Android. They just do Apple at the moment (and do it well)!


Greg H.

Great software to control company phones/pads.

Controlling company devices


Verified Reviewer
Industry: Mental Health Care
Company size: 51-200 Employees

Great device management tool

Used Daily for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

SimpleMDM has been a lifesaver to manage our large amount of devices deployed to customers.

Pros

SimpleMDM has been a fantastic tool to use to manage the thousand of devices we have deployed in the field.
The features to customize the different components required for our deployment are amazing. SimpleMDM offers great visibility, device management and device control.

Cons

Nothing really to complain about the software. Customer support has been responsive to all our queries, which are usually related to third parties changing device's features.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Douglas K.
Industry: Marketing & Advertising
Company size: 11-50 Employees

The best management option for our mobile workforce

Used Daily for 6-12 months
Reviewed on 2016/06/30
Review Source: Capterra

Our company sells customer loyalty software and services. Our most popular product is a mobile app and iPad combination that retailers place at their registers, allowing these retailers to incentivize their customers to shop with them often. The service we offer is fully managed, meaning we develop the software, deploy and maintain the iPads running the software, and handle all other service and maintenance activities. We currently manage in the neighborhood of 750 devices.

We initially used Apple Configurator for our management platform and later moved to Cisco Meraki. After continued issues with their buggy platform, I began an in-depth process of reviewing other MDM solutions. They were

Apple Profile Manager
JAMF Casper Suite
JAMF Bushel
SimpleMDM
Air-Watch
MobileIron

In brief, MobileIron and Air-Watch were a nightmare to use (check the web for similar sentiment). Casper Suite, while better, still had an outdated interface based on Java that didn't deliver a great experience. Apple Profile Manager required that we manage the server ourselves, which we preferred not to do. JAMF Bushel had a much newer looking interface than JAMF Casper Suite, but seemed more oriented toward the small office environment of 20 devices or less. The interface quickly became unruly and the configuration options too general and limited as we got going.

SimpleMDM has a new-age webby look and feel much like JAMF Bushel displayed. In addition, the feature set fit our deployment needs much better. Bushel doesn't allow enteprise app deployment but SimpleMDM does. Bushel isn't feature rich when it comes to supervised device functionality, SimpleMDM is.

What tipped the scale for me in the end was the friendliness and willingness to help that I experienced with the SimpleMDM staff. We had an issue with our push certificate that ultimately turned out to be due to a misstep of my own. Their staff was extremely helpful in resolving the issue, offering to retrieve old data backups they had to recover a certificate I had deleted. In these days of relatively anonymous software as a service transactions, it was a joy to learn that one of our vendors has our backs.

We've been with SimpleMDM for almost eight months now and I am very satisfied with my selection.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chad H.
Industry: Wholesale
Company size: 201-500 Employees

It's a solid product, but a few small changes would make it awesome.

Used Daily for 1-5 months
Reviewed on 2017/07/13
Review Source: Capterra

It's cheaper than mobileIron or Airwatch. Mostly, this allows us to more easily manage DEP enrolled iOS devices.

Pros

Cheap, intuitive, basic features are very easy to use. Support is quick to respond and offers helpful advice/solutions.

Cons

To be awesome:
For the love of god fix your UI - please....
The Groups should be collapsible. Exports should be able to contain everything (the group field is missing) and there's no filter/modification/selection on group view. Also, nothing can be copied, so multiple similar groups have to be created and then re-created by hand.

To be better than awesome (better than Airwatch/MobileIron):
The only big things we'd love to see is more control over user rights in order to assign tech staff to manage SimpleMDM without full access to all of the SimpleMDM, filter access to device groups, filter access to SimpleMDM controls/device commands.
The addition of file management on the iOS platform? That is, let us push files to the device for their ibooks or icloud drive environment.
Also, a backup via simplemdm to grab txts, contacts, pictures, etc... when moving a user to new hardware?
Sync to AD - pull in user data to be assigned to the device (email, contact information, etc...) Allow sending messages to a whole group instead of just one device at a time.
Allow the enabling of "Automatic" updates when new versions of iTunes Store applications are available to users.

Response from SimpleMDM

Thanks for providing your feedback, Chad. We have taken it into account. The devices view has been updated to solve the problems you mentioned. We've also added admin permission classes, the ability to message groups of devices in one action, and automatic app updates. Thank you for your continued business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Robby P.
Industry: Management Consulting
Company size: 51-200 Employees

It just works

Used Daily for 1+ year
Reviewed on 2016/08/10
Review Source: Capterra

We're an outsourced US-based outsourced IT firm with clients in the medical space. I initially used Meraki to manage one of our clients but had all sorts of problems. Apps not deploying when they should, configurations not working, and devices that stopped responding after about a month.

When we needed MDM for two other customers, I decided to try SimpleMDM instead. I had zero problems with our deployment and was happy to find that they had more functionality than Meraki. Sure, Meraki had some document management feature called backpack, but it was too few features to even be suitable for document needs and we had to use Dropbox anyway.

I like SimpleMDM because the price is competitive, it just works and I feel that I'm using the best in breed product in the MDM space. Just make sure you don't need to support Android. They just do Apple at the moment (and do it well)!

Pros

See above. Also, very technically adept support.

Cons

Nothing at the moment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Greg H.
Industry: Construction
Company size: 51-200 Employees

Great software to control company phones/pads.

Used Daily for 1+ year
Reviewed on 2018/02/09
Review Source: Capterra

Controlling company devices

Pros

The ease of use of setting phones and pads up with the software. Easy way to control devices, push out apps or remove along with preventing users to users to download un-needing apps.

Cons

More options needed to prevent users from using their devices as hotspots. The apps purchased from Apple VPP have been increasingly long in showing-up in available apps to push to devices.

Response from SimpleMDM

Hi Greg- Thanks for your feedback! Please contact our support channel for help with any app delays you are seeing. It may be an iOS issue that we can help with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,9/10
Based on 18 user ratings
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SimpleMDM Pricing

SimpleMDM Pricing

Starting from
US$2,50/month
Free Trial
Subscription
Value for money

$2.50/month per device.

Monthly and annual payment plans are available.

$2.50/month per device.

Monthly and annual payment plans are available.

Value for Money
4,5/5
Based on 18 user ratings
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SimpleMDM Features

SimpleMDM Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Secure Data Storage
Single Sign On
Third Party Integration
Two-Factor Authentication
User Management
Vulnerability Scanning
Features
4,4/5
Based on 18 user ratings
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Categories

Additional information for SimpleMDM

Additional information for SimpleMDM

Key features of SimpleMDM

  • API integration
  • APN / cellular
  • Account setup
  • AirPlay destinations
  • AirPrint Printers
  • App deployment & management
  • Block Apple ID
  • CalDAV / calendars
  • CardDAV / contacts
  • Data management
  • Device supervision
  • Disable app deletion
  • Email (IMAP, POP)
  • Exchange ActiveSync
  • Global HTTP Proxies
  • Historic device location tracking
  • Home screen layouts
  • Inventory & tracking
  • LDAP (lightweight directory access protocol)
  • Lost mode
  • Mobile maintenance utilities
  • Passcode / restrictions
  • Roaming restrictions
  • Secure company assets & data
  • Single Sign-On (SSO) accounts
  • Single app lock
  • Single app mode
  • Subscribed calendars
  • Supports legacy systems
  • Supports the device enrollment program (DEP)
  • Supports the volume purchase program (VPP)
  • VPN
  • Web clips
  • Web content filters
  • Wi-Fi networks
  • Wired network support

Benefits

  • SimpleMDM provides full support for the Apple Device Enrollment Program (DEP) and the Apple Volume Purchase Program (VPP) with device-level assignment.

  • The solution's iOS supervised mode allows additional configuration and restriction options such as arranging and hiding apps, activation locks, and force app installs and updates.

  • The platform alerts users of issues concerning Apple IDs, device permissions, licensing and enterprise certificates, and can recover from them automatically.

  • SimpleMDM provides a powerful API (RESTful JSON), providing organizations with access to their account and devices, and integration with existing infrastructures.

  • Apple supervision allows for even greater control over devices through SimpleMDM than is generally allowed by iOS.

  • SimpleMDM FAQs

    SimpleMDM FAQs

    Below are some frequently asked questions for SimpleMDM.

    Q. What type of pricing plans does SimpleMDM offer?

    SimpleMDM offers the following pricing plans:

    Starting from: US$2,50/month

    Pricing model: Subscription

    Free Trial: Available

    $2.50/month per device. Monthly and annual payment plans are available.

    Q. What are the main features of SimpleMDM?

    SimpleMDM offers the following features:

    • API integration
    • APN / cellular
    • Account setup
    • AirPlay destinations
    • AirPrint Printers
    • App deployment & management
    • Block Apple ID
    • CalDAV / calendars
    • CardDAV / contacts
    • Data management
    • Device supervision
    • Disable app deletion
    • Email (IMAP, POP)
    • Exchange ActiveSync
    • Global HTTP Proxies
    • Historic device location tracking
    • Home screen layouts
    • Inventory & tracking
    • LDAP (lightweight directory access protocol)
    • Lost mode
    • Mobile maintenance utilities
    • Passcode / restrictions
    • Roaming restrictions
    • Secure company assets & data
    • Single Sign-On (SSO) accounts
    • Single app lock
    • Single app mode
    • Subscribed calendars
    • Supports legacy systems
    • Supports the device enrollment program (DEP)
    • Supports the volume purchase program (VPP)
    • VPN
    • Web clips
    • Web content filters
    • Wi-Fi networks
    • Wired network support

    Q. Who are the typical users of SimpleMDM?

    SimpleMDM has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does SimpleMDM support?

    SimpleMDM supports the following languages:

    English

    Q. What type of pricing plans does SimpleMDM offer?

    SimpleMDM has the following pricing plans:

    Subscription

    Q. Does SimpleMDM support mobile devices?

    SimpleMDM supports the following devices:

    iPhone, iPad

    Q. What other apps does SimpleMDM integrate with?

    SimpleMDM integrates with the following applications:

    ACCOUNTS

    Q. What level of support does SimpleMDM offer?

    SimpleMDM offers the following support options:

    Online Support