360 Degree Feedback Tool

Web-based employee survey & evaluation platform

4,6 /5 (20 reviews) Write a Review!

360 Degree Feedback Tool Overview

What is 360 Degree Feedback Tool?

360 Degree Feedback Tool from Grapevine Solutions is a web-based employee survey & evaluation system that offers both SMBs and large enterprises a single platform from which to manage employee evaluations, assessments and reviews. Incorporating performance review templates, custom evaluation forms and employee reports as well as response and follow-up tracking capabilities, 360 Degree Feedback Tool aims to provide users with an efficient and user-friendly employee evaluation solution.

In order to help users manage employee evaluations and feedback effectively, 360 Degree Feedback Tool equips users with the tools to design and deliver employee surveys easily. With an extensive question library and range of preset evaluation templates, users can create employee surveys instantly. 360 Degree Feedback Tool also enables users to customize evaluation questions, thereby ensuring users collect the most relevant feedback according to their company criteria.

Further to custom questions, 360 Degree Feedback Tool allows users to personalize the look and feel of their survey with custom skins and branding. To establish an appropriate look and feel, users can upload and match their company logo to one of 360 Degree Feedback Tool’s 40 different survey skin options.

Besides survey generation, 360 Degree Feedback Tool assists users with survey distribution by allowing HR professionals to schedule the release of surveys in phases or groups and track responses and follow-ups. Moreover, 360 Degree Feedback Tool includes reporting technology with which users can produce individual, department and company employee reports.

360 Degree Feedback Tool Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

To receive a price estimate, contact Grapevine Solutions directly.


360 Degree Feedback Tool Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Create & distribute employee evaluations
Select an evaluation survey template
Customize evaluation questions
Apply a custom graphic skin
Upload company logo
Add introductions and messages of thanks
360 Degree Feedback Tool video 360 Degree Feedback Tool screenshot: Create & distribute employee evaluations 360 Degree Feedback Tool screenshot: Select an evaluation survey template 360 Degree Feedback Tool screenshot: Customize evaluation questions 360 Degree Feedback Tool screenshot: Apply a custom graphic skin 360 Degree Feedback Tool screenshot: Upload company logo 360 Degree Feedback Tool screenshot: Add introductions and messages of thanks

360 Degree Feedback Tool Reviews

360 Degree Feedback Tool Reviews

Overall rating
4,6
/
5
Excellent
14

Very good
4

Average
2

Poor
0

Terrible
0

Value for Money
4,5
Features
4,1
Ease of Use
4
Customer Support
5
90% recommended this app
Steve K.

Why I use Grapevine 360

As a congregational consultant with synagogues, often lay leadership who have experienced a business 360 attempt to utilize this in their congregation. The traditional business 360 does not work as a unique set of data is needed for congregational life. In conversation with Wes at Grapevine and other staff, they have supported me over the past 5 years in getting the best data. They also work with non-profits in their pricing - which makes what could be an expensive 360 more accessible. I highly recommend Grapevine 360's!


Ginette M.

Grapevine Evaluations 360

We use this tool as a method of providing feedback to those in our company who have been identified as having potential for higher level positions. As part of their development, the report provides them insight into the areas where their performance is strong, as well as highlight some blind spots they may have and help them focus their efforts on those areas.

I find the customer service that Grapevine provides to be excellent. When I do have challenges, they are responsive, pleasant and helpful.


Diego P.

Review from 360 feedback

We collect feedback about our employees in order to determine their areas of improvement.


Jill S.

outdated system

Customer service is always great.


Alex H.

Association for Energy Affordability - 2017 & 2018 customers

On the whole, Grapevine has been an affordable source for our 360 evaluations. It was considerably more successful at delivering useful feedback on our second round after I, the implementer in the office, had a chance to better familiarize myself with the system. I worry about someone else trying to pick up the same evaluation and run with it, as they'd face a steep learning curve on first use.

At the end of the day, using Grapevine software was an effective way to deliver useful feedback to managers and employees alike, but the pathway to reach that point was more complicated than it needed to be.


Steve K.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Why I use Grapevine 360

Used Monthly for 2+ years
Reviewed on 2019/02/08
Review Source: Capterra

As a congregational consultant with synagogues, often lay leadership who have experienced a business 360 attempt to utilize this in their congregation. The traditional business 360 does not work as a unique set of data is needed for congregational life. In conversation with Wes at Grapevine and other staff, they have supported me over the past 5 years in getting the best data. They also work with non-profits in their pricing - which makes what could be an expensive 360 more accessible. I highly recommend Grapevine 360's!

Pros

I have used other 360 vendors prior to switching to Grapevine 360. This software is easy to use from designing the questions, communicating with those being assessed and respondents, and the excellent content of the reports.

The best feature is the ability to compose and customize your own questions. I often adapt questions that they have in their data bank. As consultant with synagogues and clergy, having software that I can customize to the unique needs of the congregational community is a must.

In designing the 360 you can mix and match for scaled ratings (I use 1-5) you can create your own range, to Y/N, required response for any questions, open text, and comment sections. This allows you to focus in on any specific area where you need data. The ability to move question up/down in the survey is seamless. The ease of creating new pages/sections allows for a consistent flow of data is great when you need to move data.

The reports are easy to read and also customize what data you want to share, you can print one report for a client with some data, and other data for a supervisor, the results allow us to utilize the data for enhanced leadership and supervision.

I would be remiss if I did not mention, outstanding and timely customer services whenever a technical issue. Issues are resolved in real time, never had to wait to solve a problem.

Cons

Often, I edit and type my questions in Word and then need to cut and paste into the 360 software, this takes a few extra steps. However, the ability to customize questions outweighs the extra few minutes.

I would like to see a spell checker added when questions are edited.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ginette M.
Industry: Insurance
Company size: 51-200 Employees

Grapevine Evaluations 360

Used Other for 2+ years
Reviewed on 2019/02/08
Review Source: Capterra

We use this tool as a method of providing feedback to those in our company who have been identified as having potential for higher level positions. As part of their development, the report provides them insight into the areas where their performance is strong, as well as highlight some blind spots they may have and help them focus their efforts on those areas.

I find the customer service that Grapevine provides to be excellent. When I do have challenges, they are responsive, pleasant and helpful.

Pros

The presentation of the review itself is professional and easy for the raters to navigate. It allows for the user to customize all aspects - the rating scale, questions, the communication to participants, etc. The report that is generated is excellent - comprehensive, detailed, and thorough - and all at the push of a button. It's a wonderful tool to use for a 360 report.

Cons

I find the set up of the review to be somewhat challenging. Because I don't use it all the time (we do a series of reviews and then I may not revisit it again for some time), I forget the steps involved in setting it up. For example, I will have a participant that's "not registered", and it will take me some time to figure out what step I missed. Or, more recently, I accidently assigned someone as a "participant" when they were a "rater" and couldn't figure out how to remove them from the participant list.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Diego P.
Industry: Information Technology & Services
Company size: 5 001-10 000 Employees

Review from 360 feedback

Used Other for 2+ years
Reviewed on 2019/02/08
Review Source: Capterra

We collect feedback about our employees in order to determine their areas of improvement.

Pros

The support was very good when we had problems, the answer are reasonably fast and direct to the point.

Cons

Gathering reports from the answer was very inefficient.
Setting up a feedback was also quite complex.
The flow of releasing a feedback for filling is very unfriendly and complex .

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Jill S.
Industry: Education Management
Company size: 11-50 Employees

outdated system

Used Daily for 2+ years
Reviewed on 2019/02/08
Review Source: Capterra

Customer service is always great.

Pros

easy to maneuver, can export info as needed.

Cons

Outdated, lots of manual work required. Have to log into each survey to check the status. Very hard on our participants that are usually a part of multiple surveys. They have major password issues. Should have one portal for a participant where they can sign in and access all the surveys associated with their name. For example, we have managers with 10 participants and they have to have 10 different log in for each one. Not easy on participant or administrator. System hasn't changed in years. Also, administrator has to send email reminders. Should be system generated by now. System should also be able to generate GAP reports between old survey and resurvey verses admin doing manually.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Alex H.
Industry: Renewables & Environment
Company size: 11-50 Employees

Association for Energy Affordability - 2017 & 2018 customers

Used Other for 1+ year
Reviewed on 2019/02/08
Review Source: Capterra

On the whole, Grapevine has been an affordable source for our 360 evaluations. It was considerably more successful at delivering useful feedback on our second round after I, the implementer in the office, had a chance to better familiarize myself with the system. I worry about someone else trying to pick up the same evaluation and run with it, as they'd face a steep learning curve on first use.

At the end of the day, using Grapevine software was an effective way to deliver useful feedback to managers and employees alike, but the pathway to reach that point was more complicated than it needed to be.

Pros

Customer support, especially by CSR, was excellent throughout our two evaluations. We made some initial configuration errors that caused our evaluation reports to be empty, and CSR worked diligently over phone and email to help reconfigure the system to match our needs and set us up for success in future runs.

Cons

Entering/modifying questions, rating scales, and organization is quite onerous with the way the system is laid out. It's impossible to make edits to more than one question at a time, meaning that you're essentially starting from scratch if you want to make significant changes from evaluation to evaluation.

Related to this, understanding all of the lingo and concepts that go into each report/evaluation would require an entire orientation unto itself. I wouldn't describe the system as accessible or easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
8,7/10
Based on 20 user ratings
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360 Degree Feedback Tool Pricing

360 Degree Feedback Tool Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

To receive a price estimate, contact Grapevine Solutions directly.

To receive a price estimate, contact Grapevine Solutions directly.

Value for Money
4,5/5
Based on 20 user ratings
Compare value for money rating with alternatives
Compare with alternatives

360 Degree Feedback Tool Features

360 Degree Feedback Tool Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,1/5
Based on 20 user ratings
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Categories

Additional information for 360 Degree Feedback Tool

Additional information for 360 Degree Feedback Tool

Key features of 360 Degree Feedback Tool

  • 360 degree feedback
  • Activity tracking
  • Alerts
  • Assessment management
  • Competency tracking
  • Configuration management
  • Custom forms
  • Custom survey URLs
  • Customizable branding
  • Customizable questions
  • Customizable templates
  • Distribution management
  • Employee self service
  • Feedback collection
  • Feedback manageme t
  • Forms management
  • Graphical statistics
  • Group scheduling
  • Group summary report
  • Question branching
  • Question library
  • Rater selection
  • Ratings & reviews
  • Reminders
  • Report access controls
  • Reporting & statistics
  • Secure data storage
  • Self-service portal
  • Summary reports
  • Survey management
  • Surveys & feedback
  • Template management
  • Tracking features

Benefits

  • 360 Degree Feedback Tool operates as a cloud-based system, affording users the flexibility to access information on the move via mobile or tablet devices.

  • 360 Degree Feedback Tool offers a customizable service, allowing users to create personalized surveys with custom questions and custom skins.

  • 360 Degree Feedback Tool includes an extensive library of evaluation templates, helping users create evaluation surveys quickly and easily.

  • Users can schedule the release of of surveys in phases or groups, enabling HR users to manage survey distribution efficiently.

  • 360 Degree Feedback Tool employs reporting technology, providing users with the tools to analyze survey responses accurately.

  • 360 Degree Feedback Tool FAQs

    360 Degree Feedback Tool FAQs

    Below are some frequently asked questions for 360 Degree Feedback Tool.

    Q. What type of pricing plans does 360 Degree Feedback Tool offer?

    360 Degree Feedback Tool offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    To receive a price estimate, contact Grapevine Solutions directly.

    Q. What are the main features of 360 Degree Feedback Tool?

    360 Degree Feedback Tool offers the following features:

    • 360 degree feedback
    • Activity tracking
    • Alerts
    • Assessment management
    • Competency tracking
    • Configuration management
    • Custom forms
    • Custom survey URLs
    • Customizable branding
    • Customizable questions
    • Customizable templates
    • Distribution management
    • Employee self service
    • Feedback collection
    • Feedback manageme t
    • Forms management
    • Graphical statistics
    • Group scheduling
    • Group summary report
    • Question branching
    • Question library
    • Rater selection
    • Ratings & reviews
    • Reminders
    • Report access controls
    • Reporting & statistics
    • Secure data storage
    • Self-service portal
    • Summary reports
    • Survey management
    • Surveys & feedback
    • Template management
    • Tracking features

    Q. Who are the typical users of 360 Degree Feedback Tool?

    360 Degree Feedback Tool has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does 360 Degree Feedback Tool support?

    360 Degree Feedback Tool supports the following languages:

    English

    Q. What type of pricing plans does 360 Degree Feedback Tool offer?

    360 Degree Feedback Tool has the following pricing plans:

    Subscription

    Q. Does 360 Degree Feedback Tool support mobile devices?

    We do not have any information about what devices 360 Degree Feedback Tool supports

    Q. What other apps does 360 Degree Feedback Tool integrate with?

    We do not have any information about what integrations 360 Degree Feedback Tool has

    Q. What level of support does 360 Degree Feedback Tool offer?

    360 Degree Feedback Tool offers the following support options:

    Phone Support, Online Support, Video Tutorials