All-in-one corporate wellness platform trusted by providers
5/5 (9 reviews)CoreHealth is corporate wellness technology that offers corporate wellness providers a single platform from which to manage all wellness program information for clients. Incorporating custom branding, 3rd party integrations and multiple language capabilities as well as a configurable mobile app and one-click reporting, CoreHealth aims to provide users with a smart corporate wellness solution.
With CoreHealth, users can centralize wellness program information including health assessments, challenges, surveys and rewards. Moreover, from the CoreHealth platform, users can organize self-help programs, facilitate coaching and initiate conversations. In order to help users manage their wellness programs effectively, CoreHealth equips users with configuration management tools such as custom website branding, application integration and form engine with full query functionality.
To enhance user experience, CoreHealth supports social networking, gamification and employee challenges. By utilizing leaderboards, journaling and virtual treasure hunts, CoreHealth seeks to promote greater employee engagement in the user’s wellness program. Furthermore, CoreHealth encourages simple communication and collaboration with online chat, secure inbox and special interest group support. CoreHealth also employs reporting and analytics technology. With custom reports, site statistics and visual dashboards, users can gain valuable insight into program performance.
Pros
Creative freedom and control - as a provider of products and services we wanted a platform that would support our programs and solutions in the way we wanted to deliver them, rather than forcing us to modify our delivery to fit within their technology. The CoreHealth platform offers more flexibility, configuration and customization options than we found with any other wellness platform vendor. They allow multiple ways to integrate with other systems and data, and the modular framework of the platform allows us to easily add and remove features, components and content.
Cons
With control and freedom also comes responsibility. The platform is fairly complex and is not turnkey or plug-and-play. To effectively administer the platform and get the most out of the technology the administrator should have a decent understanding of SaaS systems and CMS framework. The other piece we were hoping for was more built-in content, but they do have an extensive network of content partners that have solutions ready to integrate into their platform.
Thank you for the honest feedback. We recognize our platform is best suited for more sophisticated providers (unless you implement our turnkey Wellbeing123 product). As you know, it's through our sales process where we determine if there is a mutual fit to ensure you are set up for success. Sophisticated wellness providers with complex needs is truly our niche - helping those providers elevate their programs and meet the unique needs of each client is our strength. We are committed to helping customers develop a competitive advantage and grow their business by referring leads and supporting them through the sales process. It's a real pleasure working with you and your team. The CoreHealth team thanks you.
The CoreHealth product has allowed our wellness company to create a wellness portal tailored to every client that is easily manageable. My firm has very few technology professionals, so utilizing the SaaS for our portal allows me to feel assured that I have a dedicated team that will be in the trenches with me if an issue arises. Since our partnership, we have been able to implement services such as on demand video workshops, challenges, quarterly wellness programming, incentive program tracking, health risk assessments, and user profile management.
Pros
Ease of use, ease of customization, superior customer service, wellness minded technology experts support team.
Cons
The only con I can think of are more of a product of CoreHealth's need to manage, assess feasibility, and act on client requests in respects to how much development time required. Minor changes to the canned reporting within my organization's internal database environment would take me minutes to execute, while a request to change a report from the CoreHealth product comes with a steep development cost. While this is understandable from a cost analysis perspective, my project managers whom are more customer focused are less understanding.
Thanks for the great feedback. Ease of customization is top priority for our customers and are thrilled to hear it's working for you. Our growing project management team will better assist us with the process of managing customer requests and development time. We do hope you are satisfied with the complimentary schedule report we provided. We work hard at balancing all our customer needs for the short and long term and truly aim to please. We feel fortunate to be your technology of choice and look forward to continuing to support your team.
The "ninja's" on the CoreHealth staff are incredibly helpful. The billing department has been easy to work with. Our wellness clients find the site easy to navigate in. Many options are available to make CoreHealth the one place to go to "be well" (plot my route; journaling; trackers for fruit/veggies, water, activity, self-care, sleep; wellness goals; buddy challenges.)
Pros
CoreHealth provides our business with a comprehensive system for wellness program management that's easy to use. The program consultants on our staff who manage the Core site are able to customize the look and the feel of nearly every component (challenges, pages, maps, trackers, etc.)
Cons
Fitbit and Google Fit are the only wearable devices that pair with CoreHealth at no charge. Other wearables are able to be matched with the site, but for an extra fee.
Thanks Kristin for the great feedback. We really enjoy working with you and the MercyCare team. We appreciate your comment about the direct wearable device integrations. We are constantly evaluating the options and feel our data aggregator provides the best solution at this time. Having said this, we are underway with some other direct integrations - more details to come. As a technology-only vendor, we are always receptive to feedback and committed to evolving our platform to meet the unique needs of our customers.
CoreHealth provides an excellent product and offers exceptional support for their partners. We appreciate their willingness to hear our requests for new functionality and their ability to be responsive and innovative as technology continues to evolve at warp speed. The staff are knowledgeable, friendly, and clearly working toward a common goal of providing an exceptional wellness portal. We highly recommend CoreHealth whenever we get the chance!
Pros
The portal is easy to use and it updated frequently with the features and functionality that is most desired by our clientele. The versatility is excellent so that we can provide custom options for clients. CoreHealth support is undeniably the best and allows our company to provide exceptional wellbeing challenges using the software powered by CoreHealth.
Cons
Like any software, there are a few glitches that occur and cannot be explained. CoreHealth staff respond to these issues quickly which is a big plus. The device syncing feature can be a bit touchy, however, this is provided through the CoreHealth portal by Validic.
Thank you so much for the helpful feedback. We are so lucky to power wellness programs for leading providers like you. I have shared your review with the entire CoreHealth team and always appreciate customer feedback.
Pros
I love that CoreHealth Technologies platform brings together a blend of plug and play tools with dynamic configuration options. This helps me realize wellness portals for clients without having to reinvent the wheel every time.
Cons
The only challenge I had in the past was with rewriting custom code to bring it into alignment with new versions of the software. This was primarily due to the mobile adaptive and response opportunities that were added. It was a learning experience, and CoreHealth was super supportive through the experience.
Thank you for this feedback and your comment re the support we provided when you were rewriting custom code. Since Go Online is a very sophisticated CoreHealth customer that delves deep into our code to develop programs unique to each client portal, we are always here to support you through the learning process. We are glad we could help and appreciate the numerous clients you work with and are glad our platform can easily adapt to the diverse needs of your clients.
CoreHealth offers 4 pricing packages:
-CoreHealth Challenges Hub
-CoreHealth Data Hub
-CoreHealth Data Hub + Challenges
-CoreHealth Complete (includes: Data Hub + Challenges + Coaching)
Each package includes a one-time setup fee and an annual per person license fee (per eligible, per engaged and volume pricing available).
In order to receive accurate pricing information, contact CoreHealth directly.
Below are some frequently asked questions for CoreHealth Technologies.
CoreHealth Technologies offers the following pricing plans:
Starting from: US$10 000,00/year
Pricing model: Subscription
Free Trial: Not Available
CoreHealth offers 4 pricing packages:
-CoreHealth Challenges Hub
-CoreHealth Data Hub
-CoreHealth Data Hub + Challenges
-CoreHealth Complete (includes: Data Hub + Challenges + Coaching)
Each package includes a one-time setup fee and an annual per person license fee (per eligible, per engaged and volume pricing available).
In order to receive accurate pricing information, contact CoreHealth directly.
CoreHealth Technologies offers the following features:
CoreHealth Technologies has the following typical customers:
Large Enterprises, Mid Size Business
CoreHealth Technologies supports the following languages:
Chinese (Simplified), English, French, Hebrew, Spanish
CoreHealth Technologies has the following pricing plans:
Subscription
CoreHealth Technologies supports the following devices:
iPhone, iPad
We do not have any information about what integrations CoreHealth Technologies has
CoreHealth Technologies offers the following support options:
FAQs, Online Support, Phone Support
We have enjoyed working with CoreHealth! From the sales process, to implementation and ongoing support; they have been responsive and always willing to help in any way possible. The flexibility and interoperability of the CoreHealth platform has allowed us to stay competitive in the ever-changing landscape of health and wellbeing. One key-differentiator we saw in CoreHealth was their commitment to being a technology provider and not a program provider. As a program provider, you don’t want to compete with your technology vendor for business. Not only do we not compete directly, but CoreHealth has been an excellent source of lead-generation and a valued partner in promoting our integrated care management solutions. Their commitment to innovation and technology gives us confidence that we will have a platform that is relevant and competitive for years to come.