LifeWorks

LifeWorks

Help your employees feel loved.

4.8/5 (6 reviews)

LifeWorks Overview

LifeWorks by Morneau Shepell provides organizations with employee assistance and wellness programs that help employees improve their well-being (physical, mental, and financial), and achieve a healthy work-life balance. The solution helps empower employees to tackle tough challenges such as financial and legal issues or critical incidents, as well as improve health through health risk assessments, health coaching, and online workshops.

LifeWorks’s corporate wellness programs provide the tools, guidance and resources to proactively address employee health risks and optimize wellness strategies. The solution helps employees identify risks through outreach and engagement services, health risk assessments, trackers and challenges. Employees can address unhealthy habits concerning issues such as weight management, tobacco cessation, stress management, sleep problems, and more.

LifeWorks enables organizations to provide their workforce with online employee assistance programs (EAP) with simplified access to information and resources. Users can listen to frequently updated podcasts and audio tracks, as well as read through articles and digital booklets via website or mobile app. Content is frequently updated with topics ranging from managing stress, to work-life balance including possible life, health, family, money and work issues.

Employees can participate in online workshops and team challenges, as well as receive health coaching online or via phone. LifeWorks offers professional counselor services with high-level mental health professionals that are available to assist employees and their families at any time. Critical incident stress management (CISM) services help prevent or minimize any post-traumatic stress in employees who were affected by a grave incident.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 18 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

LifeWorks Reviews

Overall rating
4.8/5
100% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Juliette H.

LifeWorks It Works

Used Weekly for 1+ year
Reviewed on 2019/09/20
Review Source: Capterra

Because we have a lower usage rate when it comes to the counseling portion, it is nice to have the added benefit of podcasts, articles, etc. for our employees so that to them it might not feel like they are accessing LifeWorks because they need counseling/mental health stigma but that they access it more for the other services while they know that those counseling services are there if they need them.

Pros

I receive most feedback about the create a will service, all positive. We also use articles and podcasts in conjunction with our employee wellness program because they touch on all aspects of wellness.

Cons

On the administrative side, I get tired of getting "Oops?!" and unable to get in or then having to delete the cookies which then wiped out all of my other google passwords, but I believe customer service has given me the "fix" for the next time this happens...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shannon C.

LifeWorks is more than an EAP

Used Weekly for 2+ years
Reviewed on 2019/09/12
Review Source: Capterra

Pros

It's truly a one-stop shop for our employees for just about anything they need help with, whether in their business or personal life. Definitely a work-life balance tool and not just an EAP. Our customer success manager is great and always providing us with updates and opportunities to help us help our employees.

Cons

So far, we haven't had any complaints from employees and only positive feedback.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Robert D.

LifeWorks for total employee wellbeing

Used Daily for 1-5 months
Reviewed on 2019/02/13
Review Source: Capterra

Pros

Set up was extremely easy, and fun to customize for myself and my employees. It is a unified system that proactively helps my employees manage and improve their wellbeing.

Cons

Pricing was more than traditional EAP but we combined budgets since LifeWorks is a unified system combined rewards, EAP, and wellness.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Lifeworks Review

Used Weekly for 6-12 months
Reviewed on 2018/10/28
Review Source: Capterra

Pros

Nice handy app to use. I would recommend however that's only if you don't mind not getting an advertised rate

Cons

It would help if you got the advertised cashback rate rather than having to go through cs, all they say is send them screenshot blah blah blah. It still breaches trading standards

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Liz R.

LifeWorks works!

Used Monthly for 2+ years
Reviewed on 2019/09/18
Review Source: Capterra

LifeWorks provides solid customer services support in addition to their employee assistance programs.

Pros

Ease of use for an employee population that is not necessarily tech savvy.

Cons

Doesn't always sync reliably with compatible devices.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

LifeWorks Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact LifeWorks for detailed pricing information.

LifeWorks Features

  • Activity Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service

  • API
  • Activity Dashboard
  • Applicant Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for LifeWorks

Key features of LifeWorks

  • Articles, podcasts & online resources
  • Corporate wellness
  • Digital booklets
  • EAP (Employee Assistance Programs) integration
  • EAP and work-life services
  • Emotional wellness
  • Employee assistance programs (EAP)
  • Financial and legal issues
  • Financial guidance
  • Financial wellness
  • Health coaching
  • Health risk assessments
  • Human capital management
  • Identify at-risk employees
  • Incentive programs
  • Incident stress management (CISM) services
  • Manager training
  • Mental wellness
  • Online trackers for exercise & nutrition
  • Online workshops
  • Outreach and engagement services
  • Stress & trauma management
  • Team challenges
  • Website, mobile app & 24/7 expert counselor support

Benefits

  • LifeWorks enables users to work towards resolving any physical, emotional, or mental health issues before allowing them to impact health, engagement or productivity at work.

  • Employees can take charge of their financial health by applying strategic financial wellness initiatives and resources which are timely and responsive to every employees' needs.

  • The solution helps reduce employee turnover by empowering supervisors to resolve workplace issues more quickly and effectively.

  • LifeWorks' EAP and work-life services help users prepare and respond proactively in the times of difficult workplace challenges or traumatic events.

  • The LifeWorks platform and services are accessible at all times via website or phone, including native apps for Android and iPhone / iPad.

  • LifeWorks FAQs

    Below are some frequently asked questions for LifeWorks.

    Q. What type of pricing plans does LifeWorks offer?

    LifeWorks offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact LifeWorks for detailed pricing information.

    Q. What are the main features of LifeWorks?

    LifeWorks offers the following features:

    • Articles, podcasts & online resources
    • Corporate wellness
    • Digital booklets
    • EAP (Employee Assistance Programs) integration
    • EAP and work-life services
    • Emotional wellness
    • Employee assistance programs (EAP)
    • Financial and legal issues
    • Financial guidance
    • Financial wellness
    • Health coaching
    • Health risk assessments
    • Human capital management
    • Identify at-risk employees
    • Incentive programs
    • Incident stress management (CISM) services
    • Manager training
    • Mental wellness
    • Online trackers for exercise & nutrition
    • Online workshops
    • Outreach and engagement services
    • Stress & trauma management
    • Team challenges
    • Website, mobile app & 24/7 expert counselor support

    Q. Who are the typical users of LifeWorks?

    LifeWorks has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does LifeWorks support?

    LifeWorks supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

    Q. What type of pricing plans does LifeWorks offer?

    LifeWorks has the following pricing plans:

    Subscription

    Q. Does LifeWorks support mobile devices?

    LifeWorks supports the following devices:

    iPhone

    Q. What other apps does LifeWorks integrate with?

    LifeWorks integrates with the following applications:

    Dayforce HCM

    Q. What level of support does LifeWorks offer?

    LifeWorks offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials