About LifeWorks

LifeWorks by Morneau Shepell provides organizations with employee assistance and wellness programs that help employees improve their well-being (physical, mental, and financial), and achieve a healthy work-life balance. The solution helps empower employees to tackle tough challenges such as financial and legal issues or critical incidents, as well as improve health through health risk assessments, health coaching, and online workshops.

LifeWorks’s corporate wellness programs provide the tools, guidance and resources to proactively address employee health risks and optimize wellness strategies. The solution helps employees identify risks through outreach and engagement services, health risk assessments, trackers and challenges. Employees can address unhealthy habits concerning issues such as weight management, tobacco cessation, stress management, sleep problems, and more.

LifeWorks enables organizations to provide their workforce with online employee assistance programs (EAP) with simplified access to information and resources. Users can listen to frequently updated podcasts and audio tracks, as well as read through articles and digital booklets via website or mobile app. Content is frequently updated with topics ranging from managing stress, to work-life balance including possible life, health, family, money and work issues.

Employees can participate in online workshops and team challenges, as well as receive health coaching online or via phone. LifeWorks offers professional counselor services with high-level mental health professionals that are available to assist employees and their families at any time. Critical incident stress management (CISM) services help prevent or minimize any post-traumatic stress in employees who were affected by a grave incident.

Key benefits of LifeWorks

  • LifeWorks enables users to work towards resolving any physical, emotional, or mental health issues before allowing them to impact health, engagement or productivity at work.

  • Employees can take charge of their financial health by applying strategic financial wellness initiatives and resources which are timely and responsive to every employees' needs.

  • The solution helps reduce employee turnover by empowering supervisors to resolve workplace issues more quickly and effectively.

  • LifeWorks' EAP and work-life services help users prepare and respond proactively in the times of difficult workplace challenges or traumatic events.

  • The LifeWorks platform and services are accessible at all times via website or phone, including native apps for Android and iPhone / iPad.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch and 18 others, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

    Features

    Total features of LifeWorks: 46

    • Activity Tracking
    • Activity/News Feed
    • Appointment Scheduling
    • Blogs
    • Confirmation/Reminders
    • Employee Database
    • Employee Directory
    • Employee Management
    • Employee Portal
    • Employee Profiles
    • Employee Recognition Software
    • Employee Self Service
    • Engagement Analytics
    • File Sharing
    • Financial Management
    • For Mental/Behavioral Health Practices
    • Gamification
    • Goal Management
    • Goal Setting / Tracking
    • Health Coaching
    • Health Monitoring
    • Health Risk Assessment
    • Incentive Management
    • Incident Management
    • Initial Assessments
    • Knowledge Management
    • Manager-to-Peer Recognition
    • Meeting Management
    • Mention Management
    • Mobile Access
    • Multi-Provider Practice
    • Nominations
    • Peer-to-Peer Recognition
    • Program Management
    • Pulse Surveys
    • Recognition Tracking
    • Rewards Catalog
    • Rewards Points
    • Risk Assessment
    • Self Service Portal
    • Social Recognition
    • Survey/Poll Management
    • Surveys & Feedback
    • Training Management
    • Treatment Planning
    • eCards

    Alternatives

    Refresh

    5
    #1 Alternative to LifeWorks
    Our modular, customizable platform highlights and features tools based on each employee's specific situation...

    Employment Hero

    4,6
    #2 Alternative to LifeWorks
    Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning,...

    eXo Platform

    4,6
    #3 Alternative to LifeWorks
    eXo Platform is a digital workplace solution that helps you connect your teams, improve collaboration, empower and...

    Applauz Recognition

    4,6
    #4 Alternative to LifeWorks
    Applauz is an employee recognition software for small and medium-sized business. With features like peer-to-peer...

    Reviews

    Overall rating

    4,8 /5
    (6)
    Value for Money
    4,3/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,7/5

    Already have LifeWorks?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 6
    Juliette H.
    Overall rating
    • Industry: Education Management
    • Company size: 501-1 000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LifeWorks It Works

    Reviewed on 2019/09/20

    Because we have a lower usage rate when it comes to the counseling portion, it is nice to have the...

    Because we have a lower usage rate when it comes to the counseling portion, it is nice to have the added benefit of podcasts, articles, etc. for our employees so that to them it might not feel like they are accessing LifeWorks because they need counseling/mental health stigma but that they access it more for the other services while they know that those counseling services are there if they need them.

    Pros

    I receive most feedback about the create a will service, all positive. We also use articles and podcasts in conjunction with our employee wellness program because they touch on all aspects of wellness.

    Cons

    On the administrative side, I get tired of getting "Oops?!" and unable to get in or then having to delete the cookies which then wiped out all of my other google passwords, but I believe customer service has given me the "fix" for the next time this happens...

    Shannon C.
    Overall rating
    • Industry: Media Production
    • Company size: 501-1 000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LifeWorks is more than an EAP

    Reviewed on 2019/09/12

    Pros

    It's truly a one-stop shop for our employees for just about anything they need help with, whether in their business or personal life. Definitely a work-life balance tool and not just an EAP. Our customer success manager is great and always providing us with updates and opportunities to help us help our employees.

    Cons

    So far, we haven't had any complaints from employees and only positive feedback.

    Verified Reviewer
    Overall rating
    • Industry: Retail
    • Company size: 10 000+ Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Lifeworks Review

    Reviewed on 2018/10/28

    Pros

    Nice handy app to use. I would recommend however that's only if you don't mind not getting an advertised rate

    Cons

    It would help if you got the advertised cashback rate rather than having to go through cs, all they say is send them screenshot blah blah blah. It still breaches trading standards

    Robert D.
    Overall rating
    • Industry: Information Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LifeWorks for total employee wellbeing

    Reviewed on 2019/02/13

    Pros

    Set up was extremely easy, and fun to customize for myself and my employees. It is a unified system that proactively helps my employees manage and improve their wellbeing.

    Cons

    Pricing was more than traditional EAP but we combined budgets since LifeWorks is a unified system combined rewards, EAP, and wellness.

    Liz R.
    Overall rating
    • Industry: Paper & Forest Products
    • Company size: 1 001-5 000 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    LifeWorks works!

    Reviewed on 2019/09/18

    LifeWorks provides solid customer services support in addition to their employee assistance...

    LifeWorks provides solid customer services support in addition to their employee assistance programs.

    Pros

    Ease of use for an employee population that is not necessarily tech savvy.

    Cons

    Doesn't always sync reliably with compatible devices.

    Showing 5 reviews of 6 Read all reviews

    LifeWorks FAQs

    Below are some frequently asked questions for LifeWorks.

    LifeWorks offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    Contact LifeWorks for detailed pricing information.

    We do not have any information about LifeWorks features

    LifeWorks has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    LifeWorks supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese

    LifeWorks supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    LifeWorks integrates with the following applications:

    Dayforce HCM

    LifeWorks offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for LifeWorks.