About Square for Retail
Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.
Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.
Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square for Retail
Key benefits of Square for Retail
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, Japanese, Spanish
Pricing starting from:
US$60,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square for Retail
Images
Features
Total features of Square for Retail: 82
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square for small business retail
Reviewed on 2018/08/22
Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to...
Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.
Pros
I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.
Cons
I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Square Retail works great but the customer service is terrible
Reviewed on 2020/01/17
Overall it has been a great tool and finding a better solution has been tough. I have checked...
Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square.
Pros
The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up.
Cons
I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account.
Reasons for Switching to Square for Retail
These other products lacked to many other features that I couldn't make the switch. It had a lot to do with the rewards program and the back office software.- Industry: Legal Services
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Gets the Job Done
Reviewed on 2020/08/16
It easily satisfies our need for a payment processor, but we struggle to get it to do much more...
It easily satisfies our need for a payment processor, but we struggle to get it to do much more than that even after years of use. We've had trouble updating inventory and printing barcode labels. I'm not sure it justifies the monthly subscription price point.
Pros
Square is an easy payment processing solution that we have been able to integrate into our retail store operations. I appreciate that it can keep track of inventory, but the process of adding items can be overwhelming. It's big strength is in it's reporting functions and it's ability to easily track YoY.
Cons
We have a lot of glitches with the program, despite updates. We will have to restart and re-login. It is also difficult to add individual inventory items. Also the register display format is not customizable, you are limited to the defaults.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Excellent Software with Hardware Shortcomings
Reviewed on 2021/04/29
Overall, Square for Retail is a powerful software that allows you to take sales portably with a...
Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.
Pros
Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.
Cons
What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.
Alternatives Considered
CloverReasons for Switching to Square for Retail
Square for Retail was a more reputable brand with better rates via the Terminal and had more attractive hardware in its Terminal product.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The simplest payment processing system
Reviewed on 2019/08/29
I have a small a small business and the square software works well for my needs
I have a small a small business and the square software works well for my needs
Pros
The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.
Cons
I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.
Reasons for Choosing Square for Retail
I was unsatisfied with the service and the fees paidReasons for Switching to Square for Retail
I liked the fact that there was not contract or installation fees. Also there is no monthly or retal fees. The equipment is inexpensive.Square for Retail FAQs
Below are some frequently asked questions for Square for Retail.Q. What type of pricing plans does Square for Retail offer?
Square for Retail offers the following pricing plans:
- Starting from: US$60,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
$60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.
Q. Who are the typical users of Square for Retail?
Square for Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Square for Retail support?
Square for Retail supports the following languages:
English, French, Japanese, Spanish
Q. Does Square for Retail support mobile devices?
Square for Retail supports the following devices:
iPad (Mobile)
Q. What other apps does Square for Retail integrate with?
Square for Retail integrates with the following applications:
Instagram, QuickBooks Online Advanced, Quickbooks Online, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale
Q. What level of support does Square for Retail offer?
Square for Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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