OperationsCommander

About OperationsCommander
OperationsCommander (OPS-COM) uses one database for all parking and security management. The OPS-COM platform offers both a user self-managed portal and an entire administrative interface to customize the system.
OPS-COM can be used to manage all aspects of parking, including temporary permits, parking validating, seasonal permits, event permits and parking enforcement.
With integrated handhelds and license plate recognition (LPR) cameras, OPS-COM offers in-the-field vehicle validation and traffic control. Handheld devices sync with the central database to pull details in near real-time to aid in parking enforcement tasks.
With built-in financial tracking and PCI (Payment Card Industry) certification, users can pay for parking, violations and lockers at any time with funds going directly to the bank. Administrators can efficiently process and audit payment transactions through report interfaces.
On the administrative portal, all transactions are tracked for easy auditing of events. All permissions are role-based to assist users in focusing on tasks and departmental functions.
System automation assists administrators to perform duties.
Key benefits of OperationsCommander
OPS-COM offers a single database for ease of data management.
With system automation many tasks are performed without human intervention.
Online payments can be deposited directly to the bank with a 24/7 ability for users to make payments. All data transfers whether payment or otherwise are encrypted from user to endpoint to ensure the highest level of security.
A branded user portal and direct access to communication and reporting tools allow administrators to better support users of the system.
Role based permissions and audit logging ensures that all transactions can be tracked back to a user.
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Reviews
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- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
With the many updates implemented in the past few years this product has become a pleasure to...
Reviewed on 2018/05/09
running less different programs
running less different programs
Pros
I love the versatility! We do multiple things out of this program with the modals it offers. You really can customize it to meet several needs.
Cons
In the parking quick search bar the drop down menu will produce possible matches (names) for your search - the short cut to click on # of possible results to take you to the full results page has been removed.
Response from OperationsCommander
Thanks for the wonderful review!
We are constantly trying to improve our platform and it's great to see that the efforts are appreciated by our regular users.
I'll be sure to forward your thoughts on the search bar results to the development team for evaluation.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
ParkAdmin is a great product for anyone with basic parking management knowledge.
Reviewed on 2018/02/27
Pros
The software is quite easy to navigate. The price is affordable and allows you to add modules, as needed, rather than pay for unused functionality. The built in chat feature allows customers to communicate with a support person directly (in real time) to find a solution for any issue. The system is designed so that non-technical individuals can setup and maintain parking inventory, enforcement, and customer management. Overall a great product for anyone interested in managing all areas of parking with one solution.
Cons
I wish I could customize reports on my own. Data needs are ever changing, so being able to design queries whenever needed would be great.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good program!
Reviewed on 2016/11/30
My experience with ParkAdmin has been quite good! It's pretty easy to use but you gotta get the...
My experience with ParkAdmin has been quite good! It's pretty easy to use but you gotta get the hang of it first.
Pros
The fact that you can see dispatches while writing another
Cons
When you have to keep signing in.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent management for Parking and security management. The flexibility and ease of use,...
Reviewed on 2018/02/20
Ease of Use, Scale ability, wide functionality, Permits, violations, and incidents managed in one...
Ease of Use, Scale ability, wide functionality, Permits, violations, and incidents managed in one platform. License plate recognition technology included. Customizable permit types, lot definition, waiting lists, & pricing. Full dispatch logging, alarm, and alert processes.
No dealing with 3rd parties for support as all the systems are designed and Managed by Operations Commander
Pros
User friendly, Mobile friendly, Excellent WIKI and customer support. LPR in three flavors, Hand held, vehicle mobile and stationary. The platform is scale able, allowing the school to start small and then add features with easy steps. Permit less operation along with the ability to use permits in some areas. The built in tools allow flexibility with virtual Lots. So easy to use
Cons
Its not bilingual, but that is coming in a future version. The CAD system is missing the staff scheduling aspect but that too is on the road map in the future. I cant really find too many cons
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent quality for a more economical price point
Reviewed on 2016/11/01
The ParkAdmin software provides immense value for your money. I found the software to be easy to...
The ParkAdmin software provides immense value for your money. I found the software to be easy to learn and teach to my staff and very simple to set up our business. It is very simple to navigate through the program and many reports and data are available. The program is customizable for an additional charge and the support staff and technicians have been terrific to deal with. ParkAdmin has made our parking business easier to manage and helped us to realize higher profits from permit sales and parking violations.
Pros
It is very simple to learn and use. There is an intuitive nature to the program.
Cons
I have had to request many customizations however that is more due to how we manage our business.
Response from OperationsCommander
Thanks for the great review Kim, we do our best to keep improving our system and adding new features to keep our clients happy and successful in their tasks.
OperationsCommander FAQs
Below are some frequently asked questions for OperationsCommander.Q. What type of pricing plans does OperationsCommander offer?
OperationsCommander offers the following pricing plans:
- Starting from: US$400.00/month
- Pricing model: Subscription
- Free Trial: Available
Detailed pricing information is available on request. System customizations limit the ability to offer ballpark pricing.
Q. Who are the typical users of OperationsCommander?
OperationsCommander has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OperationsCommander support?
OperationsCommander supports the following languages:
English, French, German, Spanish
Q. Does OperationsCommander support mobile devices?
OperationsCommander supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OperationsCommander integrate with?
OperationsCommander integrates with the following applications:
GatewayAPI, Meters, PayPal
Q. What level of support does OperationsCommander offer?
OperationsCommander offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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