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NapoleonCat

NapoleonCat

4.6 (82)
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A powerful social media suite designed for teams
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About NapoleonCat

NapoleonCat is a social media engagement and content publishing tool for marketing and customer care teams. With this web-based platform, you and your team can reply to social media comments, messages, and reviews (including comments under your Facebook, TikTok, and Instagram ads) in one place, without switching between tabs and profiles!

You can use automation to filter out typical questions or delete harmful content from your comments sections. Thanks to the personalized automated moderation rules, NapoleonCat publishes your pre-designed responses to typical customer queries in comments and private messages on your social media profiles.

With the publishing tool, you can schedule your content across multiple social media profiles and platforms: Facebook, Instagram, TikTok, LinkedIn, and Google My Business. The Publisher is packed with collaboration-dedicated features to help you delegate tasks and simplify the approval process.

Using simple analytics dashboards, you can measure the efficiency of your social media marketing efforts and track every interaction. These insights can help your team turn raw social engagement data into actionable strategies for enhancing audience engagement levels.

With NapoleonCat, you can also monitor your competitors on social media and benchmark your performance against industry standards. Using the pre-defined templates, you can send weekly and monthly social media reports straight to your (or other stakeholders’) email.

NapoleonCat is widely used by eCommerce companies, marketing agencies, and brand promoters who publish content, engage their audiences, optimize, and analyze their social media marketing efforts across Facebook, Messenger, Instagram, TikTok, LinkedIn, YouTube, and Google My Business.

Key benefits of NapoleonCat

• Improve your response rate and focus on delivering timely customer service across multiple channels. Collaborate in teams and easily follow up. Our customers reduced their response time even by 66%.

• Filter out incoming messages and deal with typical questions automatically. Set NapoleonCat to reply, hide, delete, flag, or forward comments and messages based on your pre-defined rules (including your Facebook and Instagram ads comments).

• Make teamwork a breeze with multiple collaboration features.

• Get a bird’s-eye view of your brand performance with easy-to-use analytics. Track competitors, benchmark, and strategize using comparative data sets.

• Save time with automated social media reporting.

• Publish posts on multiple profiles at once. Plan your content with a neat calendar and drafts.

Images

NapoleonCat Software - Social Inbox – a unified inbox for all your social media comments, messages, reviews, and more.
NapoleonCat Software - You can moderate all your social media interactions from a single view.
NapoleonCat Software - Schedule your posts and publish to multiple profiles and platforms with one click.
NapoleonCat Software - Automated social media reporting.
NapoleonCat Software - Is your Social Inbox full? Set up automated rules to reply to comments and messages hands free (including the comments under your Facebook and Instagram ads!)
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Starting Price

US$32.00
month
US$34.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

53
25

Integrations

No integrations found
No integrations found

Ease of Use

4.7 (82)
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Value for Money

4.5 (82)
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Customer Service

4.7 (82)
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Reviews

Overall rating

4.6 /5
(82)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Showing 5 reviews of 82 Read all reviews
Showing 5 reviews of 82
Felix Daniel
Felix Daniel
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A revolutionary experience

Reviewed on 2023/07/28

This social media management tool has greatly simplified my work and greatly improved the efficiency...

This social media management tool has greatly simplified my work and greatly improved the efficiency of my team.

Pros

I like that the inbox allows me to have a clear view of all my interactions and messages on my social profiles, which allows me to respond in a timely and efficient manner.

Cons

Sometimes I find it a bit cluttered and difficult to navigate.

Response from Napoleon

Dear Felix,

Thank you for taking the time to review NapoleonCat. It's great to hear you find our Social Inbox so useful and effective :)

We're continuously working on making the user experience better.

Warmly,
Kasia

Karolina
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Essential Tool for Social Media Management

Reviewed on 2023/01/18

Overall, NapoleonCat is a great tool for managing multiple social media accounts. Its features make...

Overall, NapoleonCat is a great tool for managing multiple social media accounts. Its features make it easy to keep track of all your accounts and posts, as well as scheduling posts and engaging with customers. While the pricing plans may be a bit expensive, the features and usability make it worth the cost.

Pros

NapoleonCat is an invaluable tool for managing multiple social media accounts. It's easy to use, and the intuitive dashboard makes it simple to keep track of all your accounts and posts. It's a great tool for scheduling posts and managing interactions with customers.

Cons

While the features of NapoleonCat are great, the pricing plans can be a bit steep. Some features that would be helpful such as post analytics and the ability to monitor conversations are not included in the basic plans.

Response from Napoleon

Thank you Karolina for your review and for sharing your experiences! It's amazing to see you liked working on NapoleonCat! Especially, that you find us useful while managing communication with users! :) If you work in a team, you might find this video about Workspaces valuable: https://www.youtube.com/watch?v=RiX2nVKefyA If we can support you in any way, please let us know. :) All the best, Ewa

Verified Reviewer
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Reviewed on 2018/02/08

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook...

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Wojciech
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NapoleonCat - Place where work is getting easier.

Reviewed on 2020/08/17

NapoleonCat helps us every single day with delivering high standard of our services. Moderating,...

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Alternatives Considered

Buffer and Kontentino

Reasons for Choosing NapoleonCat

Our test proved us that NapoleonCat will be more comfortable to use.

Switched From

Sotrender

Reasons for Switching to NapoleonCat

Due to arguments I mentioned above.
Robert
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy tool for managing all your social media needs in one place

Reviewed on 2024/07/16

Pros

Although I have a few social media profiles, NapoleonCat helps me manage everything in one place. Another benefit is the ability to plan the publication schedule for the entire quarter. I like the function of monitoring my competitors, and thanks to that, I can also compare my efforts to their marketing activities.
I also value a reasonable monthly price. If it were higher, I could live without it.

Cons

This app has met all my requirements for this scope so far. I really enjoy it and can recommend it to others.

Response from Napoleon

Dear Robert, thank you for taking the time to review our tool. We're glad to hear it helps you in so many aspects of work!

Showing 5 reviews of 82 Read all reviews

NapoleonCat FAQs

Below are some frequently asked questions for NapoleonCat.

NapoleonCat offers the following pricing plans:

  • Starting from: US$32.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pay only for what you use by defining the number of users and profiles. Free 2-week trial with no credit card required. Pay annually and get 2 months for free. Standard: Starting at $32 per month for 3 profiles and 1 user. Pro: Starting at $76 per month for 3 profiles and 1 user. Enterprise: Bespoke

NapoleonCat has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

NapoleonCat supports the following languages:

English, Japanese, Polish

NapoleonCat supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations NapoleonCat has

NapoleonCat offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for NapoleonCat.

Folder icon Social Media Marketing Tools
Folder icon Social Media Management Tools
Folder icon Social Media Analytics Tools
Folder icon Marketing Analytics Software
Folder icon Brand Management Software