NapoleonCat

Social media management & analytics tool for agencies & SMBs

4,7 /5 (34 reviews) Write a Review!

NapoleonCat Overview

What is NapoleonCat?

NapoleonCat is a cloud-based social media engagement and content publishing platform for businesses and marketing agencies of all sizes. The web-based solution enables agencies to manage all their social media accounts including Facebook, Instagram, Twitter, LinkedIn and Google Reviews from a single interface. Marketers and customer service teams can manage all social media conversations from one place and use automation to filter out typical questions and comments. Using personalized automated moderation rules NapoleonCat publishes pre-designed responses to typical customer queries on brands' social media pages.

Using simple analytics dashboards, marketers can measure the efficiency of their social media marketing efforts and track every interaction. NapoleonCat also provides customer engagement analytics for multiple social media pages and profiles. These insights can help marketers turn raw social engagement data into actionable strategies for enhancing audience engagement levels.

NapoleonCat also provides adequate tools for competitor monitoring and helps businesses benchmark their performance against competitors and industry standards. The solution is pre-loaded with advanced reporting and analytics features that help design and send reports to different stakeholders using pre-defined templates.

NapoleonCat is targeted at e-commerce companies, marketing agencies and brand promoters that are looking for a cloud solution to publish, engage, optimize, and analyze their social media marketing efforts across platforms.

NapoleonCat Overview

Pricing

Starting from
US$27,00/month

Pricing options

Free Trial
Subscription
Value for money

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required.

Standard: starting at $27 per month for 3 profiles and 1 user.

All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free

Pro: starting at $55 per month for 3 profiles and 1 user.

Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free

Enterprise: bespoke

Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free


NapoleonCat Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Polish

Media

Improve your response rate by focusing only on delivering timely customer service across multiple channels. Use a single social media inbox tpo reply to all comments and messages. Automate to filter unwanted content.
Use an array of options for managing conversations witj customers. Collaborate in teams, resolve and follow up.
Get a bird’s-eye view of your brand performance with easy to use dashboards. Benchmark and strategize using comparative data sets.
Track your social media marketing performance using simple graphs.
Measure your engagement rate against that of your competitors'.
Get in-depth analytics key for understaing your progress across different platforms.
Schedule and publish content on several platforms at once.
NapoleonCat video NapoleonCat screenshot: Improve your response rate by focusing only on delivering timely customer service across multiple channels. Use a single social media inbox tpo reply to all comments and messages. Automate to filter unwanted content. NapoleonCat screenshot: Use an array of options for managing conversations witj customers. Collaborate in teams, resolve and follow up. NapoleonCat screenshot: Get a bird’s-eye view of your brand performance with easy to use dashboards. Benchmark and strategize using comparative data sets. NapoleonCat screenshot: Track your social media marketing performance using simple graphs. NapoleonCat screenshot: Measure your engagement rate against that of your competitors'. NapoleonCat screenshot: Get in-depth analytics key for understaing your progress across different platforms. NapoleonCat screenshot: Schedule and publish content on several platforms at once.

NapoleonCat Reviews

NapoleonCat Reviews

Overall rating
4,7
/
5
Excellent
26

Very good
7

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,6
Ease of Use
4,8
Customer Support
4,9
97% recommended this app
David C.

Great alternative to Buffer

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!


Magdalena F.

easy way to sell and engage

Simple, intuitive, to help build fan engagement, facilitates moderation.


Rafa K.

Great social media management app

We use this tool to manage all our social media business accounts. With its’ analytics it’s so much easier to adjust our current strategy to constantly changing needs and preferences.


Verified Reviewer

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.


Wojciech B.

NapoleonCat - Place where work is getting easier.

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.


David C.
Industry: Information Technology & Services
Company size: 11-50 Employees

Great alternative to Buffer

Used Weekly for 1-5 months
Reviewed on 2020/07/30
Review Source: Capterra

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!

Pros

For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit.

Cons

It's hard to think of something that I dislike. All is looking very promising so far.

Response from Napoleon

David, Thank you so much for this amazing review :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Magdalena F.
Industry: Marketing & Advertising
Company size: 2-10 Employees

easy way to sell and engage

Used Daily for 6-12 months
Reviewed on 2020/08/05
Review Source: Capterra

Simple, intuitive, to help build fan engagement, facilitates moderation.

Pros

Social Inbox is a very intuitive tool, so everyone can handle it.
I recommended NapoleonCat to my clients from the hotel industry. There, social media was often handled by receptionists who were great at Social Inbox. They didn't skip comments, and the auto-moderation feature made their work easier. Another advantage is the fact that by moderating communication on the fan page via Social Inbox, we save time and do not waste it on browsing non-work-related information.

Cons

The application meets my expectations.

Response from Napoleon

Thanks for your review Magdalena! We're happy we can support you and your team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rafa K.
Industry: Computer Software
Company size: 51-200 Employees

Great social media management app

Used Weekly for 6-12 months
Reviewed on 2020/09/29
Review Source: Capterra

We use this tool to manage all our social media business accounts. With its’ analytics it’s so much easier to adjust our current strategy to constantly changing needs and preferences.

Pros

Analytics feature which helps us to measure our progress and analyze results on different social platforms. It gives us valuable insights so that we can regularly improve our current strategy and adjust it to a specific channel.

Cons

I can't find anything I dislike. Overall it's a great product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Company size: 1 001-5 000 Employees

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Used Weekly for 1-5 months
Reviewed on 2018/02/08
Review Source: Capterra

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Wojciech B.
Industry: Marketing & Advertising
Company size: 2-10 Employees

NapoleonCat - Place where work is getting easier.

Used Daily for 2+ years
Reviewed on 2020/08/17
Review Source: Capterra

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 34 user ratings
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NapoleonCat Pricing

NapoleonCat Pricing

Starting from
US$27,00/month
Free Trial
Subscription
Value for money

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required.

Standard: starting at $27 per month for 3 profiles and 1 user.

All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free

Pro: starting at $55 per month for 3 profiles and 1 user.

Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free

Enterprise: bespoke

Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required.

Standard: starting at $27 per month for 3 profiles and 1 user.

All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free

Pro: starting at $55 per month for 3 profiles and 1 user.

Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free

Enterprise: bespoke

Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

Value for Money
4,6/5
Based on 34 user ratings
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NapoleonCat Features

NapoleonCat Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,6/5
Based on 34 user ratings
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Categories

Additional information for NapoleonCat

Additional information for NapoleonCat

Key features of NapoleonCat

  • Automated posts scheduling
  • Automatic moderation rules
  • Benchmarking
  • Calendar management
  • Client database
  • Client management
  • Collaborative workspace
  • Comparative analytics
  • Competitor monitoring
  • Content publishing
  • Control access rights and permission levels
  • Customizable reports
  • Customized post flows
  • Indepth analytics
  • Keyword filtering
  • Multi-account management
  • ROI analytics
  • Real time alerts via emails or SMS
  • Send PDF reports
  • Social CRM
  • Social media engagement
  • Social media marketing automation
  • Social media reporting
  • Team management
  • Track marketing trends
  • Workflow management

Benefits

• Get a bird’s-eye view of your brand performance with easy to use dashboards. Track competitors, benchmark and strategize using comparative data sets.

• Improve your response rate by focusing only on delivering timely customer service across multiple channels. Collaborate in teams, resolve and follow up. Our customers reduce their response time by 66%.

• Filter out incoming messages and automate dealing with typical questions from customers. Set NapoleonCat to automatically reply, hide, delete, flag or forward messages based on type and content. Get to 100% timely responses.

• Save time with automated reporting. Design comparative data sets to track competitors. Save time by setting up automatically generated reports.

• Publish content on multiple profiles at once. Plan your content with a calendar and drafts. Include your clients and co-workers in the content design and decision making process with customized post flows.

NapoleonCat FAQs

NapoleonCat FAQs

Below are some frequently asked questions for NapoleonCat.

Q. What type of pricing plans does NapoleonCat offer?

NapoleonCat offers the following pricing plans:

Starting from: US$27,00/month

Pricing model: Subscription

Free Trial: Available

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required. Standard: starting at $27 per month for 3 profiles and 1 user. All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free Pro: starting at $55 per month for 3 profiles and 1 user. Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free Enterprise: bespoke Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

Q. What are the main features of NapoleonCat?

NapoleonCat offers the following features:

  • Automated posts scheduling
  • Automatic moderation rules
  • Benchmarking
  • Calendar management
  • Client database
  • Client management
  • Collaborative workspace
  • Comparative analytics
  • Competitor monitoring
  • Content publishing
  • Control access rights and permission levels
  • Customizable reports
  • Customized post flows
  • Indepth analytics
  • Keyword filtering
  • Multi-account management
  • ROI analytics
  • Real time alerts via emails or SMS
  • Send PDF reports
  • Social CRM
  • Social media engagement
  • Social media marketing automation
  • Social media reporting
  • Team management
  • Track marketing trends
  • Workflow management

Q. Who are the typical users of NapoleonCat?

NapoleonCat has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does NapoleonCat support?

NapoleonCat supports the following languages:

English, Polish

Q. What type of pricing plans does NapoleonCat offer?

NapoleonCat has the following pricing plans:

Subscription

Q. Does NapoleonCat support mobile devices?

NapoleonCat supports the following devices:

iPhone

Q. What other apps does NapoleonCat integrate with?

NapoleonCat integrates with the following applications:

Brand24

Q. What level of support does NapoleonCat offer?

NapoleonCat offers the following support options:

Phone Support, Online Support