NapoleonCat

Social media management & analytics tool for agencies & SMBs

About NapoleonCat

NapoleonCat is a cloud-based social media engagement and content publishing platform for businesses and marketing agencies of all sizes. The web-based solution enables agencies to manage all their social media accounts including Facebook, Instagram, Twitter, LinkedIn and Google Reviews from a single interface. Marketers and customer service teams can manage all social media conversations from one place and use automation to filter out typical questions and comments. Using personalized automated moderation rules NapoleonCat publishes pre-designed responses to typical customer queries on brands' social media pages.

Using simple analytics dashboards, marketers can measure the efficiency of their social media marketing efforts and track every interaction. NapoleonCat also provides customer engagement analytics for multiple social media pages and profiles. These insights can help marketers turn raw social engagement data into actionable strategies for enhancing audience engagement levels.

NapoleonCat also provides adequate tools for competitor monitoring and helps businesses benchmark their performance against competitors and industry standards. The solution is pre-loaded with advanced reporting and analytics features that help design and send reports to different stakeholders using pre-defined templates.

NapoleonCat is targeted at e-commerce companies, marketing agencies and brand promoters that are looking for a cloud solution to publish, engage, optimize, and analyze their social media marketing efforts across platforms.

Key benefits of NapoleonCat

• Get a bird’s-eye view of your brand performance with easy to use dashboards. Track competitors, benchmark and strategize using comparative data sets.

• Improve your response rate by focusing only on delivering timely customer service across multiple channels. Collaborate in teams, resolve and follow up. Our customers reduce their response time by 66%.

• Filter out incoming messages and automate dealing with typical questions from customers. Set NapoleonCat to automatically reply, hide, delete, flag or forward messages based on type and content. Get to 100% timely responses.

• Save time with automated reporting. Design comparative data sets to track competitors. Save time by setting up automatically generated reports.

• Publish content on multiple profiles at once. Plan your content with a calendar and drafts. Include your clients and co-workers in the content design and decision making process with customized post flows.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, Polish

Images

Improve your response rate by focusing only on delivering timely customer service across multiple channels. Use a single social media inbox tpo reply to all comments and messages. Automate to filter unwanted content.
Use an array of options for managing conversations witj customers. Collaborate in teams, resolve and follow up.
Get a bird’s-eye view of your brand performance with easy to use dashboards. Benchmark and strategize using comparative data sets.
Track your social media marketing performance using simple graphs.
Measure your engagement rate against that of your competitors'.
Get in-depth analytics key for understaing your progress across different platforms.
Schedule and publish content on several platforms at once.
View 8 more
NapoleonCat video
NapoleonCat screenshot: Improve your response rate by focusing only on delivering timely customer service across multiple channels. Use a single social media inbox tpo reply to all comments and messages. Automate to filter unwanted content. NapoleonCat screenshot: Use an array of options for managing conversations witj customers. Collaborate in teams, resolve and follow up. NapoleonCat screenshot: Get a bird’s-eye view of your brand performance with easy to use dashboards. Benchmark and strategize using comparative data sets. NapoleonCat screenshot: Track your social media marketing performance using simple graphs. NapoleonCat screenshot: Measure your engagement rate against that of your competitors'. NapoleonCat screenshot: Get in-depth analytics key for understaing your progress across different platforms. NapoleonCat screenshot: Schedule and publish content on several platforms at once.

Features

Total features of NapoleonCat: 38

  • Access Controls/Permissions
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Contact Management
  • Content Management
  • Customer Database
  • Customer Engagement
  • Customizable Reports
  • Data Import/Export
  • Email Alerts
  • Engagement Analytics
  • Filtering
  • Keyword Filtering
  • Multi-Account Management
  • Multiple User Accounts
  • Performance Metrics
  • Post Scheduling
  • Project Management
  • Project Workflow
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • Sentiment Analysis
  • Social Media Monitoring
  • Social Promotion
  • Team Calendars
  • Trend Analysis
  • Workflow Management

Alternatives

Falcon.io

4,2
#1 Alternative to NapoleonCat
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing,...

eClincher

4,7
#2 Alternative to NapoleonCat
The eclincher platform is ideal for all businesses, marketing agencies & enterprises looking to manage and grow their...

HootSuite

4,3
#3 Alternative to NapoleonCat
Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social...

Marketing 360

4,7
#4 Alternative to NapoleonCat
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

Reviews

Overall rating

4,8 /5
(37)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

Already have NapoleonCat?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 37
David C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great alternative to Buffer

Reviewed on 2020/07/30

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all...

Overall, I could definitely recommend NapoleonCat to other SaaS businesses looking to cover all things social media in 1 app. I especially like the inbox/commenting feature to be able to see and reply to messages and comments. Instagram scheduler is also one of my favorites!

Pros

For a SaaS like CloudTalk, social medias aren't the #1 priority but still they play an important part in the marketing mix. That's why we've decided to look for a solution to manage our social media accounts more efficiently. Obviously Buffer was our initial choice but when looking more into alternatives, we found NapoleonCat to be the perfect fit.

Cons

It's hard to think of something that I dislike. All is looking very promising so far.

Response from Napoleon

David, Thank you so much for this amazing review :)

Wojciech B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NapoleonCat - Place where work is getting easier.

Reviewed on 2020/08/17

NapoleonCat helps us every single day with delivering high standard of our services. Moderating,...

NapoleonCat helps us every single day with delivering high standard of our services. Moderating, reporting was never easier, and we we used to subscribe other similar SaaS's.

Pros

Customer service is excellent. Even if we don't know how to manage some issues, heroes from NC are always there. NC is also incredibly easy to implement for a begginers workers/users. Everything is on place, very intuitive.

Cons

It loses connection with Facebook pages from time to time. But it's extremely easy to reconnect.

Sebastián A.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All your networks in one place

Reviewed on 2021/02/23

In general, my experience has been good, it has allowed me to better organize my communication...

In general, my experience has been good, it has allowed me to better organize my communication strategies and it has allowed me to better delegate projects to my team, lightening the workload and improving the organization's communication campaigns.

Pros

What I like the most about this platform is the diversity of options it offers you to connect your networks, from being able to respond to the different messages in your inbox and publications to being able to analyze the metrics of your campaigns, it also allows you to organize your content by projects and assign your team members to each one, so it lightens your workload and helps you streamline your campaigns.

Cons

What I like the least is the distribution of the tools in the interface, it can be confusing and this for new users is a barrier to be able to make the most of its functionality, it can also encourage your work while you get used to it.

Verified Reviewer
Overall rating
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Reviewed on 2018/02/08

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook...

We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Pros

Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons

Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Dawn G.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Way To Manage Social Media Messages

Reviewed on 2021/01/30

Overall, this software has done it's primary job (or organizing all of my messages in one location)...

Overall, this software has done it's primary job (or organizing all of my messages in one location) extremely well. I am very happy with the ease in which I can do that one specific aspect of social media marketing on this platform. I haven't quite navigated all of the other features yet, but for the one I use the most- I find this very worth the cost.

Pros

I specifically started using NapoleonCat because I was receiving too many private messages on too many different platforms. As the owner of a small business with a decently sized online presence it is extremely hard to manage all of my social media by myself. Private messages often fall to the wayside, simply because I forget to look at them. NapoleanCat has a feature that allows you to view messages across multiple social media platforms in one inbox. So I can essentially answer all of my messages each day from one single spot- making it much easier to manage.

Cons

Your analytics calculate when the best times to post for you are- but if you're like me (and only make one or two posts a week), you really don't give the algorithm enough material to adequately determine best times for you. This makes it difficult to effectively use this feature, because you simply don't supply enough data to get a real recommendation.

Showing 5 reviews of 37 Read all reviews

NapoleonCat FAQs

Below are some frequently asked questions for NapoleonCat.

NapoleonCat offers the following pricing plans:

  • Starting from: US$27,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pay only for what you use by defining the number of users and profiles. Upgrade or downgrade any time. Free 2-week trial with no credit card required. Standard: starting at $27 per month for 3 profiles and 1 user. All-in-one social media solution for customer care & analytics. Perfect for small and medium volumes of social media comments and messages. Pay annually and get 2 months for free Pro: starting at $55 per month for 3 profiles and 1 user. Automated social media solution for customer care & analytics. Perfect for high volumes of social media comments and messages. Pay annually and get 2 months for free Enterprise: bespoke Need something special? We craft bespoke solutions with dedicated customer support. Pay annually and get 2 months for free

We do not have any information about NapoleonCat features

NapoleonCat has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

NapoleonCat supports the following languages:

English, Polish

NapoleonCat supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

NapoleonCat integrates with the following applications:

Brand24

NapoleonCat offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for NapoleonCat.