About SkuVault

SkuVault solves the most difficult challenge in eCommerce fulfillment: managing and tracking inventory at scale. Our platform delivers transparency into inventory location, quantity, and velocity, and is the true centerpiece of all integrations.

SkuVault enables clients to eliminate mis-ships, stockouts, and oversells which destroy trust with their buyers. Sales forecasting, order accuracy, and clear reporting help merchants create a clean and organized warehouse so they can sell more.

Key benefits of SkuVault

  • SkuVault centralizes product information, granting users quick access to important product details such codes, supplier description and sale price.

  • SkuVault facilitates powerful reporting, allowing users to gain valuable business insight into sales performance.

  • SkuVault offers customizable, filter-powered picklists, enabling warehouse teams to manage the picking process efficiently.

  • SkuVault supports a number of third party integrations including QuickBooks, Shopify and SalesForce CRM, providing users with the tools to streamline accounting, eCommerce and CRM services.

  • SkuVault includes customizable purchase orders, allowing users to manage their purchasing flow accurately and conveniently.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Search central product list
    Glean quick and actionable insight from activity dashboard
    Select pick items
    Add products to create kit
    Generate pick list
    Maintain quality  control
    View 7 more
    SkuVault video
    SkuVault screenshot: Search central product list SkuVault screenshot: Glean quick and actionable insight from activity dashboard SkuVault screenshot: Select pick items SkuVault screenshot: Add products to create kit SkuVault screenshot: Generate pick list SkuVault screenshot: Maintain quality  control

    Features

    Total features of SkuVault: 63

    • 3PL Management
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Audit Management
    • Barcode / Ticket Scanning
    • Barcode Printing
    • Barcode Recognition
    • Barcoding/RFID
    • Batch Processing
    • CRM
    • Categorisation/Grouping
    • Cost Tracking
    • Customer History
    • Cycle Count
    • Data Import/Export
    • ERP
    • Forecasting
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Item Management
    • Kitting
    • Knowledge Base Management
    • Labeling
    • Location Tracking
    • Mobile Access
    • Multi-Channel Management
    • Multi-Location
    • Order Processing
    • Point of Sale (POS)
    • Product Catalog
    • Product Identification
    • Purchase Order Management
    • Purchasing & Receiving
    • Quality Control
    • Quality Management
    • Real Time Synchronization
    • Real-time Updates
    • Receiving/Putaway Management
    • Reorder Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management
    • Role-Based Permissions
    • SKU/UPC Codes
    • Sales Orders
    • Search/Filter
    • Serial Number Tracking
    • Shipping Labels
    • Shipping Management
    • Status Tracking
    • Supply Chain Management
    • Third Party Integrations
    • Transaction History
    • User Management
    • Vendor Managed Inventory
    • Warehouse Management
    • Workflow Management
    • eCommerce Management

    Alternatives

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    #2 Alternative to SkuVault
    Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other...

    Cin7

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    #3 Alternative to SkuVault
    Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

    Odoo

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    #4 Alternative to SkuVault
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    Reviews

    Overall rating

    4,5 /5
    (42)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,7/5

    Already have SkuVault?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 42
    Verified Reviewer
    Overall rating
    • Industry: Warehousing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Ease of Use and Customer Service

    Reviewed on 2019/04/05

    Pros

    Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

    Cons

    The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

    Hallan B.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Exactly what we were looking for.

    Reviewed on 2020/07/16

    Excellent experience, almost no issues what so ever. If we do run into a problem, their customer...

    Excellent experience, almost no issues what so ever. If we do run into a problem, their customer support is fast, clear, and helpful. The implementation and initial setup was a longer experience than we thought, but because we had a lot of internal decisions to make, but their implementation team was always available to help.

    Pros

    Some features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...

    Cons

    Perhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.

    Patrick A.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    SkuVault is the Industry Leader in inventory management for SMB's

    Reviewed on 2021/03/19

    Pros

    I researched at least a lot of different tools before coming to SkuVault, but I chose SkuVault because they were obviously customer centric throughout their sales, onboarding and support. Their sales team met with me and thoroughly answered all my questions and made sure everything I needed could be managed in SkuVault. Their onboarding team put together a custom implementation plan and met every week to make sure things were set up properly. As we continued to use the system, support was on point to quickly answer any questions we had.

    Cons

    We are currently only utilizing a fraction of SkuVault's offering. It would be nice to have a more streamlined user interface that only showed what we are using and hid what we are not using. This would help us in onboarding new employees and limiting mistakes.

    David S.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Didn't Work For Us

    Reviewed on 2019/12/27

    I think "ripped off" describes our experience.

    We paid the $2,000 onboarding fee and spent a month...

    I think "ripped off" describes our experience.

    We paid the $2,000 onboarding fee and spent a month setting up SkuVault. We also spent additional money integrating our drop shippers with SkuVault. After launch, SkuVault failed to sync our external warehouse quantities with WooCommerce. After another month, tech support still hadn't fixed the issue, so we switched to Ecomdash and had everything running in 72 hours.

    Ecomdash refunded our monthly subscription fees but they still haven't refunded the $2,000 onboaring fee. I'll update this review if that changes, but I currently cannot recommend SkuVault. You'll basically be paying $2,000 just to see if SkuVault really does the things they claim it will do.

    Pros

    SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

    Cons

    A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package.

    B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters.

    C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off.

    D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either.

    E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.

    Response from SkuVault Inc.

    David,
    Thank you for your comments. Please be assured they are reviewed and put in context against feedback from our portfolio of long term and recently fully implemented clients.

    James M.
    Overall rating
    • Industry: Construction
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Warehouse Management Solution - Solved

    Reviewed on 2021/02/11

    Fantastic support from the first demo all the way to go-live. Very professional and knowledgeable...

    Fantastic support from the first demo all the way to go-live. Very professional and knowledgeable people at every step.

    Pros

    The ability to integrate a cloud based warehouse management solution to our customized Salesforce.com frontend while using most of the functionality of SKUVault to manage inventory in multiple warehouses.

    Cons

    I would prefer to be able to customize more in SKUVault to better fit our use case but I understand that this might be unique to our industry.

    Showing 5 reviews of 42 Read all reviews

    SkuVault FAQs

    Below are some frequently asked questions for SkuVault.

    SkuVault offers the following pricing plans:

    • Starting from: US$269,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    We do not have any information about SkuVault features

    SkuVault has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    SkuVault supports the following languages:

    English

    SkuVault supports the following devices:

    SkuVault integrates with the following applications:

    3dcart, BigCommerce, ChannelAdvisor, Lightspeed Retail, Magento Commerce, NetSuite, OpenCart, Oracle CRM On Demand, QuickBooks Online Advanced, Sage Business Cloud, Salesforce Sales Cloud, ShipStation, Shopify, Square Point of Sale, SureDone, Volusion, WooCommerce, X-Cart, Xero

    SkuVault offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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