About Onfleet
Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.
Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.
Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.
Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.
Pricing starting from:
US$500,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Onfleet
Key benefits of Onfleet
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$500,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Onfleet
Images
Features
Total features of Onfleet: 71
Alternatives
Route4Me
OptimoRoute
Locus Dispatch Management Platform
GetSwift
Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Onfleet is Amazing
Reviewed on 2021/07/01
Onfleet never gave me problems, real easy to use. I recommend it to other companies that would good...
Onfleet never gave me problems, real easy to use. I recommend it to other companies that would good use of this software
Pros
Onfleet is amazing. What i love the most is that after the 2 years that ive been working this software, i had no problems or issues. It was easy to edit information to drivers routes, add on etc. Good overall software, easy to use.
Cons
the least thing i liked about the software was that Ofnfleet displayed an order was going to be late, but in fact we jst needed to refresh the drivers profile so times can be adjusted.
Response from Onfleet
Thank you for these accolades, especially standing the test of time. We appreciate your business!
- Industry: Civil Engineering
- Company size: 1 001–5 000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Onfleet Digital Deliveries review for Core and Main user
Reviewed on 2021/07/07
I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...
I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.
Pros
Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.
Cons
Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.
Response from Onfleet
Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!
- Industry: Consumer Goods
- Company size: 501–1 000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Onfleet review
Reviewed on 2018/09/07
Pros
The simplicity of the UI makes it easy to find items and teach new users.
Cons
The speed once volume is added is borderline unusable.
Response from Onfleet
Hi Jaime - thank you very much for your feedback! We are preparing a major release (two weeks away) that will improve dashboard performance under heavy load, so stay tuned. In the mean time, please consider enabling High Performance Mode in your dashboard settings.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Onsweet!
Reviewed on 2021/06/24
The amount of phone calls from customer to sales and from sales to the logistics desk have...
The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.
Pros
Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.
Cons
Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.
Response from Onfleet
Thanks for the words - we are always working to improve our full customer experience
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and easy to manage across multiple teams and hundreds of deliveries.
Reviewed on 2018/01/22
Streamlines our delivery business
Streamlines our delivery business
Pros
The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.
Cons
The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.
Response from Onfleet
Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)
Onfleet FAQs
Below are some frequently asked questions for Onfleet.Q. What type of pricing plans does Onfleet offer?
Onfleet offers the following pricing plans:
- Starting from: US$500,00/month
- Pricing model: Subscription
- Free Trial: Available
Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information
Q. Who are the typical users of Onfleet?
Onfleet has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Onfleet support?
Onfleet supports the following languages:
Arabic, English, French, German, Hebrew, Polish, Russian, Spanish
Q. Does Onfleet support mobile devices?
Onfleet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Onfleet integrate with?
Onfleet integrates with the following applications:
Adobe Commerce, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, WooCommerce, Wufoo, Zapier, mailparser.io
Q. What level of support does Onfleet offer?
Onfleet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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