About Onfleet

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.


Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.

  • Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
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    Onfleet video
    Onfleet video
    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

    Not sure about Onfleet? Compare with a popular alternative

    Onfleet

    4,6 (93)
    VS.
    Highly reviewed

    Starting Price

    US$500,00
    month
    US$39,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    70
    48

    Integrations

    14
    No integrations found

    Ease of Use

    4,6 (93)
    4,5 (153)

    Value for Money

    4,5 (93)
    4,4 (153)

    Customer Service

    4,6 (93)
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    Reviews

    Overall rating

    4,6 /5
    (93)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,6/5
    Customer Support
    4,6/5

    Already have Onfleet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 93
    Sandile
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Onfleet is great to use it also give you the ability to multi task even when dealing multiple...

    Reviewed on 2018/01/17

    Effortless tracking of drivers and helps do give our customer the best service.

    Effortless tracking of drivers and helps do give our customer the best service.

    Pros

    The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks.

    The feature to give all the information for our customer and our drivers.

    Cons

    The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned.

    Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

    Response from Onfleet

    Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.

    Kelli
    Overall rating
    • Industry: Civil Engineering
    • Company size: 1 001–5 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Onfleet Digital Deliveries review for Core and Main user

    Reviewed on 2021/07/07

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

    Pros

    Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

    Cons

    Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

    Response from Onfleet

    Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

    Jonathan
    Overall rating
    • Industry: Food Production
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Onfleet

    Reviewed on 2018/09/09

    Overall 8/10.

    Overall 8/10.

    Pros

    Organization, very easy to figure out. The efficiency for drivers when using it is perfect.

    Cons

    When routing , I am constantly refreshing or changing time slot to complete the route. It can be much more efficient on the dispatch side .

    Response from Onfleet

    Thank you very much for your review, Jonathan! I will share your feedback re: route optimization dispatching with our product team for consideration.

    Brian
    Overall rating
    • Industry: Wholesale
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Onsweet!

    Reviewed on 2021/06/24

    The amount of phone calls from customer to sales and from sales to the logistics desk have...

    The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.

    Pros

    Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.

    Cons

    Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.

    Response from Onfleet

    Thanks for the words - we are always working to improve our full customer experience

    Albert
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Last Mile Simplified

    Reviewed on 2020/04/22

    Our organization created a meal production service in response to the Coronavirus outbreak, and...

    Our organization created a meal production service in response to the Coronavirus outbreak, and went delivery-only just a week into our effort. Our deliveries have grown 200 fold in five weeks, and we needed a tool to ensure food was getting to those who need effectively and efficiently. Onfleet is intuitive enough that our all-volunteer driver corps can onboard themselves or someone on our team in less than 10 minutes, leaving us more time to prep, package, and get meals out the door.

    Pros

    The core functionality of Onfleet, that is the ability to dynamically generate and optimize routes, is a difficult to understate. While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us. From there, it has a modern interface with plenty of data analytics that have helped us to plan ahead in ways that would have been impossible with other solutions.

    Cons

    There are a couple of small usability decisions that might be counterintuitive for a beginner user, but those are more than made up for by an extensive help resource guide.

    Response from Onfleet

    Thanks for the review, Albert! We're proud to play a small part in helping with Bellevue Farmers Market's assistance during these difficult times.

    Showing 5 reviews of 93 Read all reviews

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    • Starting from: US$500,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information

    Onfleet has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Onfleet supports the following languages:

    Arabic, English, French, German, Hebrew, Polish, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    Airtable, Google Docs, Mi9 Retail Suite, Olo, Riptide Cloud, Riptide Elements, Shopify, Slack, Typeform, Wufoo, Zapier, mailparser.io, n8n embed, n8n.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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