Website Toolbox Overview

What is Website Toolbox?

Website Toolbox is a cloud-based community forum system that offers website managers a simple platform from which to create and moderate online forums. Incorporating customizable forums, social integration and a built-in calendar, Website Toolbox aims to deliver a user-friendly community forum solution.

In order to create effective online forums, Website Toolbox equips users with the tools to customize their forum easily. With predesigned theme templates, Website Toolbox allows users to produce and personalize a community forum quickly and efficiently. Website Toolbox also promotes customizable branding by enabling users to utilize their current logo, domain name, CSS and website layout. Moreover, while Website Toolbox is embedded into the user’s website, Website Toolbox remains invisible to forum visitors.

Website Toolbox provides users with a number of features intended to engage forum visitors such as social sharing functionality, instant messaging and file, photo and video sharing.
To further enhance user interaction, Website Toolbox facilitates @mentions, community polls and automatic notifications. Furthermore, since Website Toolbox employs Unicode (UTF-8), users can manage international forums successfully in any language.

Website Toolbox seeks to improve administrative processes with single sign on, robust security controls and inbuilt mass emailing. Furthermore, Website Toolbox allows users to moderate forum activity directly with post approvals, detailed permissions and assigned forum administrators.

Website Toolbox Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Website Toolbox offers 3 pricing tiers.

Basic: $29/month for 10K page views per month
Standard: $79/month for 100K page views per month
Premium: $299/month for 500K page views per month


Website Toolbox Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Utilize instant messenger
Embed videos, inset photos & attach files in forum posts
Receive forum notifications
Implement polls to gauge community opinion
Approve posts, replies & registrations
Website Toolbox video Website Toolbox screenshot: Utilize instant messenger Website Toolbox screenshot: Embed videos, inset photos & attach files in forum posts Website Toolbox screenshot: Receive forum notifications Website Toolbox screenshot: Implement polls to gauge community opinion Website Toolbox screenshot: Approve posts, replies & registrations

Website Toolbox Reviews

Website Toolbox Reviews

Overall rating
4,5
/
5
Excellent
66

Very good
28

Average
8

Poor
1

Terrible
1

Value for Money
4,5
Features
4,2
Ease of Use
4,4
Customer Support
4,5
90% recommended this app
Nickolas V.

Easy, Attractive, and Terrific Customer Service

Just brilliant. The embeddable forum looks like a natural extension of my site. Customers love being able to keep in touch with each other.


Linda H.

Fantastic online support for a forum that is so Clear and Simple to Set Up and Use

The main benefit is in building an interactive online learning community.
Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.


Melissa C.

Good basic forum function for my site

It a helpful, basic tool that improves the online classes I offer without adding a lot of costs.


Paige D.

Farmers Agricultural Forum

It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.


Laura D.

HOA Forum

This is probably way more than we need for 72 homeowners, but I think it really speaks to the ability to scale this product to your needs.


Nickolas V.
Industry: Publishing
Company size: 2-10 Employees

Easy, Attractive, and Terrific Customer Service

Used Daily for 1-5 months
Reviewed on 2020/08/10
Review Source: Capterra

Just brilliant. The embeddable forum looks like a natural extension of my site. Customers love being able to keep in touch with each other.

Pros

I have a group of dedicated users who love forums. I searched for an attractive forum that could be embedded directly into my existing site. Even before the free trial was over, I knew that I would be purchasing from Website Toolbox. The options to make attractive forums really appealed to me, and setting up the forum was a snap.

One of my users requested a feature (to embed Spotify playlists). I passed that along to the Dev team. I was told it might take 2-3 months, but they would work on it. Surprisingly, they got the feature built that same day! I was stunned!

Cons

My moderators can't seem to delete posts.

Response from Website Toolbox

Thanks for the wonderful comments!

A moderator can delete a post by following these instructions:
https://www.websitetoolbox.com/support/how-do-i-delete-a-postreply-49
Please make sure the moderator has the "Delete posts" permission for that category. Feel free to contact the support team if you need any assistance with setting that up correctly!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Linda H.
Industry: E-Learning
Company size: 2-10 Employees

Fantastic online support for a forum that is so Clear and Simple to Set Up and Use

Used Daily for 1+ year
Reviewed on 2020/03/25
Review Source: Capterra

The main benefit is in building an interactive online learning community.
Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.

Pros

This Discussion Forum can easily be organized according to 3 levels (and more if you want to get more complex). This makes it so easy for us to organize discussions that follow our course curriculum.

The website toolbox staff provide fantastic online support.

Cons

Although it is possible to create different user groups and run two or more separate discussion forums with the same account - this is cumbersome and stressful. So we have arranged at custom alternative with Website Toolbox.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melissa C.
Industry: Religious Institutions
Company size: Self Employed

Good basic forum function for my site

Used Weekly for 6-12 months
Reviewed on 2020/08/24
Review Source: Capterra

It a helpful, basic tool that improves the online classes I offer without adding a lot of costs.

Pros

Is tool enables my students to connect with me and with each other in one location, cutting down the number of emails associated with online classes and making the classes a more enjoyable and rich experience.

Cons

It is difficult to customize the look and feel of the forum, the way the topics are organized and presented on the page. It is not possible to generate a share a link to just one reply or one topic, as far as I can tell.

Response from Website Toolbox

Thanks for your review Melissa!

I'm surprised that you you found it difficult to customize the look and feel of the forum. We have many different themes to choose from. The themes have a built-in theme editor with live preview functionality and the ability to set your logo, header image, primary and secondary colors, announcement, custom CSS, etc. I'm not aware of any other forum builder that has such a great theme editor.

If you need any custom design changes, just let us know and our designers will be glad to make some changes for you.

You can share a post by following these instructions: https://www.websitetoolbox.com/support/sharing-a-post-840

Have a fantastic day!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Paige D.
Industry: Biotechnology
Company size: Self Employed

Farmers Agricultural Forum

Used Weekly for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.

Pros

It was easy enough to setup. I’m not familiar with other products.

Cons

Templates are outdated looking, fonts are outdated. Nearly impossible to filter into other social media sites, which is the main thing all of my users are looking for. It’s extremely difficult to organize topics, people post everywhere. People complain it’s hard to follow conversations. I also do not like not being able to customize the url.

Response from Website Toolbox

Hi Paige! Thanks for your feedback. I'm glad you found Website Toolbox easy to set up!

We usually add new themes every few months. Just 2 days ago we added a new theme called Minimal.

Each theme allows you to choose from over 34 of the most popular fonts provided by Google. You can easily preview and choose a font in the theme customizer.

I see that your forum already has Facebook integration enabled. Please contact us (reply to this email) to let us us know how you'd like posts to filter into other social media sites. It is possible to have the post posted on Facebook when it is posted on the forum.

You can create as many categories as you'd like so that people post in those categories. I'd recommend assigning a trusted moderator with limited permissions so that they can move topics into the correct category when it is in the wrong category.

Users can receive email notifications of topics they're following or have posted in.

I'll be glad to hear more about how we can improve.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Laura D.
Industry: Real Estate
Company size: 51-200 Employees

HOA Forum

Used Daily for 1-5 months
Reviewed on 2020/08/16
Review Source: Capterra

This is probably way more than we need for 72 homeowners, but I think it really speaks to the ability to scale this product to your needs.

Pros

We had to have a forum for our HOA. After I built a squarespace website, I added the forum using Website Toolbox. I can't be happier with how well it works for our community. I love the features and the ability to quickly add and delete users.

Cons

There was a bit of a learning curve. But, there's always someone to quickly help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 104 user ratings
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Website Toolbox Pricing

Website Toolbox Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Website Toolbox offers 3 pricing tiers.

Basic: $29/month for 10K page views per month
Standard: $79/month for 100K page views per month
Premium: $299/month for 500K page views per month

Website Toolbox offers 3 pricing tiers.

Basic: $29/month for 10K page views per month
Standard: $79/month for 100K page views per month
Premium: $299/month for 500K page views per month

Value for Money
4,5/5
Based on 104 user ratings
Compare value for money rating with alternatives
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Website Toolbox Features

Website Toolbox Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,2/5
Based on 104 user ratings
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Categories

Additional information for Website Toolbox

Additional information for Website Toolbox

Key features of Website Toolbox

  • @mentions
  • Advertising management
  • Approval process control
  • Assignment management
  • Automatic notifications
  • Avatars
  • Calendar management
  • Chat functionality
  • Chat room
  • Content filtering
  • Content management
  • Content moderation
  • Customizable branding
  • Customizable themes
  • Data import / export
  • Discussion board
  • Event management
  • File management
  • Group forums
  • Group management
  • Import / export data
  • Instant messaging
  • Mass emailing
  • Member database
  • Member forums
  • Multi-language
  • Online forums
  • Permission management
  • Polls
  • Registration management
  • SEO management
  • Single sign on
  • Social sharing
  • Unicode (UTF-8)
  • User photos
  • Video management
  • Video streaming

Benefits

  • Website Toolbox supports social sharing, allowing users to share forum content effectively on social sites.
  • Website Toolbox facilitates login with Facebook, offering users a simple sign in process.
  • Website Toolbox provides a built-in chat room and instant messenger service, encouraging forum visitors to engage quickly and easily.
  • Website Toolbox includes an online calendar, enabling users to organize events efficiently.
  • Users can add their own advertising or charging subscription fees, helping users to monetize their forum.

  • Website Toolbox FAQs

    Website Toolbox FAQs

    Below are some frequently asked questions for Website Toolbox.

    Q. What type of pricing plans does Website Toolbox offer?

    Website Toolbox offers the following pricing plans:

    Starting from: US$39,00/month

    Pricing model: Subscription

    Free Trial: Available

    Website Toolbox offers 3 pricing tiers. Basic: $29/month for 10K page views per month Standard: $79/month for 100K page views per month Premium: $299/month for 500K page views per month

    Q. What are the main features of Website Toolbox?

    Website Toolbox offers the following features:

    • @mentions
    • Advertising management
    • Approval process control
    • Assignment management
    • Automatic notifications
    • Avatars
    • Calendar management
    • Chat functionality
    • Chat room
    • Content filtering
    • Content management
    • Content moderation
    • Customizable branding
    • Customizable themes
    • Data import / export
    • Discussion board
    • Event management
    • File management
    • Group forums
    • Group management
    • Import / export data
    • Instant messaging
    • Mass emailing
    • Member database
    • Member forums
    • Multi-language
    • Online forums
    • Permission management
    • Polls
    • Registration management
    • SEO management
    • Single sign on
    • Social sharing
    • Unicode (UTF-8)
    • User photos
    • Video management
    • Video streaming

    Q. Who are the typical users of Website Toolbox?

    Website Toolbox has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Website Toolbox support?

    Website Toolbox supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Website Toolbox offer?

    Website Toolbox has the following pricing plans:

    Subscription

    Q. Does Website Toolbox support mobile devices?

    We do not have any information about what devices Website Toolbox supports

    Q. What other apps does Website Toolbox integrate with?

    Website Toolbox integrates with the following applications:

    AWeber, ActiveCampaign, Box, GetResponse, Joomla, Mailchimp, Shopify, Twitter, Wordpress, Zendesk

    Q. What level of support does Website Toolbox offer?

    Website Toolbox offers the following support options:

    Online Support, Knowledge Base, Phone Support