Unit Trac

Mobile-friendly self storage management system

4,8 /5 (55 reviews) Write a Review!

Unit Trac Overview

What is Unit Trac?

Unit Trac is a management solution for self storage owners and operators that provides productivity boosting features such as an interactive facility map, lease management, credit card processing, financial reporting, real-time financials, and more. The platform can be accessed on any device, allowing users to manage their business and communicate with their customers while on the go.

Unit Trac’s lease management features allow users to create leases, record payments, assign units to customers, and track outstanding payments. Organizations can customize deposits and rent charges, invoice customers, and optionally charge late fees. Credit card processing allows users to do one-time or recurring charges, as well as setup a charge schedule. The platform displays all upcoming charges, failed charges, and any transfers made to the bank account.

The solution provides users with a custom, interactive facility map that stays up to date with all the latest changes. Users can see the status of each unit, whether it’s available or rented, locked out, payment status, and more. Real-time financials allow users to view their revenue stream, get revenue projections, and track which tenants are due or behind on rent payment.

Unit Trac allows users to upload and attach documents to the cloud, such as ACH authorization, a scan of a signed contract, photos of damage or debris within the unit, or written communication from tenants. All contacts are stored in a single location, allowing users to call or email tenants directly via the platform, as well as include invoices, receipts, signed contracts, and more.

Unit Trac Overview

Pricing

Starting from
US$0,50/month

Pricing options

Free Trial
Subscription
Value for money

$0.40 per unit per month.


Unit Trac Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Unit Trac works on any device including Windows, Mac, Android, PC, tablet, and smartphone
Make better business decisions with real-time financial information
Unit Trac provides paperless invoice generation and document storage
The interactive site map makes it easy to see the status of each unit
Unit Trac is accessible on any mobile device whether in the office, on the road, or at the facility
Each lease offers online document storage so all information travels with the user
With Unit Trac's custom websites, customers are able to start a lease application online
Unit Trac screenshot: Unit Trac works on any device including Windows, Mac, Android, PC, tablet, and smartphone Unit Trac screenshot: Make better business decisions with real-time financial information Unit Trac screenshot: Unit Trac provides paperless invoice generation and document storage Unit Trac screenshot: The interactive site map makes it easy to see the status of each unit Unit Trac screenshot: Unit Trac is accessible on any mobile device whether in the office, on the road, or at the facility Unit Trac screenshot: Each lease offers online document storage so all information travels with the user Unit Trac screenshot: With Unit Trac's custom websites, customers are able to start a lease application online

Unit Trac Reviews

Unit Trac Reviews

Overall rating
4,8
/
5
Excellent
43

Very good
12

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,5
Ease of Use
4,7
Customer Support
4,9
100% recommended this app
Greg J.

Unit trac mini storage software

It makes renting and collecting rent so easy and keeping track of what is happening as well. Taking credit cards with auto deposit and auto filling in what needs to be showing payments. It is effortless.


Meredith M.

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy...

Quick, seamless software for the organization and operation of our storage facility business.


Seth D.

Good Software


Rob H.

Unit Trac Usability

Billing is easy, no more real needs to meet with potential customers (most everything is done with my smart phone). I have been in meetings and received an application for a unit and sent the customer everything they have needed to get it started! Love the freedom and release from pressure of having to meet with the customer.


Margot G.

Unit Trac is a Great Fit for Our Facility!

It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like.


Greg J.
Industry: Transportation/Trucking/Railroad
Company size: Self Employed

Unit trac mini storage software

Used Other for 1+ year
Reviewed on 2018/12/19
Review Source: Capterra

It makes renting and collecting rent so easy and keeping track of what is happening as well. Taking credit cards with auto deposit and auto filling in what needs to be showing payments. It is effortless.

Pros

The soft ware was easy to use and not only that the person that sold it to me was so kind, understanding and helpful. It does everything I can think you would possibly want it to do.

Cons

Can't think of any bad to tell. Maybe just a little tricky, but not really with the helper) to set up the first lease. Nichole was there and with a smile on her face and so pleasant to help me through until I learned and could do it without her. I had a small business and most people stayed and didn't need much maintenance.

Response from Unit Trac

Thanks Greg! We love helping our clients and we know that you are a very busy small business owner (like most of our clients) and need software to be simple and effortless since you have many responsibilities!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Meredith M.
Industry: Warehousing
Company size: Self Employed

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer!

Used Daily for 1-5 months
Reviewed on 2017/04/28
Review Source: Capterra

Quick, seamless software for the organization and operation of our storage facility business.

Pros

Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base.

Cons

I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income.

Response from Unit Trac

Meredith - we are delighted that you chose Unit Trac and are happy to help you easily manage your facility. Stay tuned for new features rolling out to address your accounting needs. Your questions and comments about the software are always welcomed!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Seth D.
Industry: Consumer Services
Company size: 2-10 Employees

Good Software

Used Daily for 6-12 months
Reviewed on 2018/12/14
Review Source: Capterra

Pros

I like the ability to login from any device, and the “snapshot” data that is on the home page ie. who is behind or what units are open.

Cons

The site is slow and lags at times.
There are features that need to be added.

Response from Unit Trac

Thanks for your feedback Seth! We are sorry that you are experiencing slowness at times. We will figure out what is happening and get Unit Trac back to being more snappy and responsive for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Rob H.
Industry: Insurance
Company size: 2-10 Employees

Unit Trac Usability

Used Daily for 2+ years
Reviewed on 2019/09/12
Review Source: Capterra

Billing is easy, no more real needs to meet with potential customers (most everything is done with my smart phone). I have been in meetings and received an application for a unit and sent the customer everything they have needed to get it started! Love the freedom and release from pressure of having to meet with the customer.

Pros

-how it interacts with my ability to start, stop, and renew leases on the fly. Ease of use for the end user (my customers) has been awesome. The support I got to set up my website was amazing! The staff at Unit Trac is always very helpful with some complicated transactions that we may need help with from time to time. The truth is after talking with the staff and them walking me through things it wasn't complicated at all!

Cons

Initial set up and getting the muscle memory down as to where to find things. Its just the way it is with anything new. Staff worked well with me on this.

Response from Unit Trac

Thanks for the positive response Rob! You provide excellent service to your customers and we are glad that Unit Trac helps makes managing the business easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Margot G.
Industry: Warehousing
Company size: 2-10 Employees

Unit Trac is a Great Fit for Our Facility!

Used Daily for 1+ year
Reviewed on 2018/12/14
Review Source: Capterra

It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like.

Pros

More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours.

Cons

I have asked for a way to automatically send an email payment reminder to customers that request it. I was told this would be implemented last year. Has it been done and have I just missed seeing it?

Response from Unit Trac

Thanks for the review Margot! Online rentals are a great way to have your website on your behalf and customers enjoy how easy it is. The automatic receipt generation is in place - which allows customers to receive an email that payment was received and remind them of their upcoming payment. Our team will reach out because it doesn't look like that is enabled with your account currently - but it's just a click and it will be turned on.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 55 user ratings
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Unit Trac Pricing

Unit Trac Pricing

Starting from
US$0,50/month
Free Trial
Subscription
Value for money

$0.40 per unit per month.

$0.40 per unit per month.

Value for Money
4,8/5
Based on 55 user ratings
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Unit Trac Features

Unit Trac Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,5/5
Based on 55 user ratings
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Categories

Additional information for Unit Trac

Additional information for Unit Trac

Key features of Unit Trac

  • Account auditing
  • Auto calculates late payments
  • Batch payment entry
  • Business accounting
  • CRM
  • Color coded maps
  • Contact database
  • Credit card processing
  • Custom public website
  • Data backup
  • Document attachment
  • Electronic signature
  • Fraud protection
  • Google Maps integration
  • Interactive property map
  • Invoicing & receipts
  • Late fee calculation
  • Lease management
  • Move-in / Move-out wizard
  • Payment security
  • Real-time financials
  • Revenue projections
  • Security deposits & late fee tracking
  • Signed contracts via email
  • Transparent charging
  • Unlimited users
  • Upload photos via mobile device

Benefits

  • The platform helps owners and operators make improved strategic business decisions by analyzing long-term trends to get realistic revenue projections.

  • Unit Trac's interactive facility map includes color coding overlays that allow users to click on any unit to learn more.

  • The solution provides organizations with custom Unit Trac business websites that enable customers to begin a lease application online.

  • Cloud upload features allow users to access all information and uploaded documents whenever needed, without the inconvenience of physical document storage.

  • Unit Trac actively works to protect organizations from fraudulent charges, notifying users the minute a suspicious transaction occurs.

  • Unit Trac FAQs

    Unit Trac FAQs

    Below are some frequently asked questions for Unit Trac.

    Q. What type of pricing plans does Unit Trac offer?

    Unit Trac offers the following pricing plans:

    Starting from: US$0,50/month

    Pricing model: Subscription

    Free Trial: Available

    $0.40 per unit per month.

    Q. What are the main features of Unit Trac?

    Unit Trac offers the following features:

    • Account auditing
    • Auto calculates late payments
    • Batch payment entry
    • Business accounting
    • CRM
    • Color coded maps
    • Contact database
    • Credit card processing
    • Custom public website
    • Data backup
    • Document attachment
    • Electronic signature
    • Fraud protection
    • Google Maps integration
    • Interactive property map
    • Invoicing & receipts
    • Late fee calculation
    • Lease management
    • Move-in / Move-out wizard
    • Payment security
    • Real-time financials
    • Revenue projections
    • Security deposits & late fee tracking
    • Signed contracts via email
    • Transparent charging
    • Unlimited users
    • Upload photos via mobile device

    Q. Who are the typical users of Unit Trac?

    Unit Trac has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Unit Trac support?

    Unit Trac supports the following languages:

    English

    Q. What type of pricing plans does Unit Trac offer?

    Unit Trac has the following pricing plans:

    Subscription

    Q. Does Unit Trac support mobile devices?

    We do not have any information about what devices Unit Trac supports

    Q. What other apps does Unit Trac integrate with?

    Unit Trac integrates with the following applications:

    Google Maps, Stripe

    Q. What level of support does Unit Trac offer?

    Unit Trac offers the following support options:

    Online Support, Phone Support