Venmo

Digital wallet & mobile payment gateway

4,8 /5 (4717 reviews) Write a Review!

Venmo Overview

What is Venmo?

Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed.

The solution allows users to make payments by linking their bank accounts or debit cards directly via the app, or by transferring the money stored within their Venmo account. Besides initiating payments, consumers can send and receive payments from friends and contacts by selecting a contact's name, @username, phone number or email. All transfers can be stored as a Venmo balance for use at a later time, or cashed out immediately to a bank account.

The platform provides an intuitive user experience and speedy checkout system that enables customers to buy event tickets and pay for items with a few taps. Users can share their purchases with friends on their Venmo feed, as well as make comments and add emojis to payment descriptions and other contact’s shared purchases.

Users must link a credit card, debit card or checking account in order to use the service. Venmo safeguards payment data with encryption, allowing customers to pay safely and securely.

Venmo Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

Contact Venmo for detailed pricing information.


Venmo Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Send or request payments with a message and emojis
Comment on or like other contact's payment actions
Customers can pay for items using mobile check-out
Send confirmation emails and e-tickets to customers post-purchase
Transfer money using a contact's name, @username, phone or email
Users can attach a note or description with each payment
Share payments with friends and contacts
Connect with people and share moments
Venmo video Venmo screenshot: Send or request payments with a message and emojis Venmo screenshot: Comment on or like other contact's payment actions Venmo screenshot: Customers can pay for items using mobile check-out Venmo screenshot: Send confirmation emails and e-tickets to customers post-purchase Venmo screenshot: Transfer money using a contact's name, @username, phone or email Venmo screenshot: Users can attach a note or description with each payment Venmo screenshot: Share payments with friends and contacts Venmo screenshot: Connect with people and share moments

Venmo Reviews

Venmo Reviews

Overall rating
4,8
/
5
Excellent
3852

Very good
689

Average
130

Poor
28

Terrible
18

Value for Money
4,8
Features
4,6
Ease of Use
4,8
Customer Support
4,5
96% recommended this app
Nathan L.

Why Would You Pay Another Way?

Fantastic. It gets the job done effortlessly.


Laura V.

Perfect for person-to-person, not the best for businesses

I use venmo for personal use outside of the business very regularly. I choose not to use it for my business for the reasons I listed in my cons.


Igor G.

Middle of the Road

Well, given whatI've written above not a good time at all.


Elena S.

Fast. Safe. Confident - guaranteed.

Being a non-profit organization, Border Town Betties Pinup Social Club was - just like many other similar organizations - hit hardly by covid restrictions and cancellation. Naturally, we've transferred most of our activities and events online. Those of course included raffles, online auctions, donations and also funds from our charity sales. Venmo helped us successfully provide our supporters a convenient, easy and (what's the most important at the times of pandemics) safe and totally contactless way to pay for merchandise or donate to support a charity cause. We have an absolutely solid peace of mind, knowing that we can always rely on Venmo customer support when it comes to keeping track of all transactions, keeping our customers data safe and answering really fast to whatever concerns might appear. I personally think Venmo is a really useful innovation which improves lives of small business owners and saves them tons of time and nerves.


Michael C.

So easy you can teach your parents how to use it

Great app that I would recommend to anyone who is okay connecting their bank account to it. Otherwise you'll have to worry about carrying cash on you 24/7.


Nathan L.
Industry: E-Learning
Company size: Self Employed

Why Would You Pay Another Way?

Used Weekly for 2+ years
Reviewed on 2020/04/24
Review Source: Capterra

Fantastic. It gets the job done effortlessly.

Pros

It is so easy to make payments it's insane. This little app can do anything from splitting checks to invoicing freelance jobs.

Cons

There isn't much I don't like about Venmo. The social side of it is okay and I don't care much about that part since I like to keep my payments private.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Laura V.
Industry: Cosmetics
Company size: Self Employed

Perfect for person-to-person, not the best for businesses

Used Weekly for 2+ years
Reviewed on 2021/01/13
Review Source: Capterra

I use venmo for personal use outside of the business very regularly. I choose not to use it for my business for the reasons I listed in my cons.

Pros

This is probably the easiest and most user friendly money transferring app that I have used.
Venmo charges the user a very small percentage to do an instant transfer and there are no fees to do a transfer that takes 1-3 business days.
If you are out for drinks and decide to put the bill on one person's card, you can easily send them money to cover your portion and they'll have it before the check even comes.
If you need your money transferred to your bank immediately, you can have it within less than 3 minutes.
Another pro is that nearly everyone has it on their phones these days and that keeps things simple.

Cons

It does keep track of your payments, received and sent; however, I feel that the use of venmo in a business is highly unprofessional and it can be a negative to the recipient. If a business owner or worker receives money for goods or services, they are charged a fee. While this fee percentage is very small, if you charge more than $100.00 for whatever your business provides, you're charged a fee and that adds up.
For example, I sent money for $1,400.00 and received a very nasty email from the recipient saying that they were charged $14.00 just to pull the money.
This is only with instant transfer, as I said, but it is something to be remembered for business owners.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Igor G.
Industry: Arts & Crafts
Company size: 2-10 Employees

Middle of the Road

Used Other for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

Well, given whatI've written above not a good time at all.

Pros

The user base is pervasive. Too many customers had Venmo, and not PayPal (but not both like me).
No problems with the interface.

Cons

Main problem being the company's communications regarding my dispute of a via Venmo purchase:

>>Your account is on hold.
There wasn't enough money in your bank account for some payments you made, so Venmo covered the amount for you.

You won't be able to pay people or transfer money to your bank account until you pay Venmo back.

Pay Venmo back
Amount you still owe
$35.00<<o recourse to dispute or contend the charge because Venmo handled the transaction but refused to it when the didn't go through and I canceled the payment.o one to speak to, no one to contact, robot menus that cover all options except the reason you're calling, call centers with employees with no powers to do anything about a problem without asking their supervisor.

This usually involves another long wait on hold and transfer to someone who must be explained the issue all over again from scratch. I estimate that I have had to explain my sometimes simple issue over and over 4 times. Because no one can be bothered to brief the person you're transferring the call to!

To me this reeks of bad management bad training and a faulty power sructure.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Elena S.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Fast. Safe. Confident - guaranteed.

Used Daily for 6-12 months
Reviewed on 2020/09/25
Review Source: Capterra

Being a non-profit organization, Border Town Betties Pinup Social Club was - just like many other similar organizations - hit hardly by covid restrictions and cancellation. Naturally, we've transferred most of our activities and events online. Those of course included raffles, online auctions, donations and also funds from our charity sales. Venmo helped us successfully provide our supporters a convenient, easy and (what's the most important at the times of pandemics) safe and totally contactless way to pay for merchandise or donate to support a charity cause. We have an absolutely solid peace of mind, knowing that we can always rely on Venmo customer support when it comes to keeping track of all transactions, keeping our customers data safe and answering really fast to whatever concerns might appear. I personally think Venmo is a really useful innovation which improves lives of small business owners and saves them tons of time and nerves.

Pros

I like how easy Venmo is to operate and use, how much the developers put into users' sensitive data safety, fraud protection and guaranteed timely and prompt transactions. It's easy to use and fairly priced, perfect for a small business in our trying times.

Cons

I would like to see a credit line or other similar products available from Venmo. I would also like to have an opportunity of shared savings account and other banking products from this company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael C.
Industry: Airlines/Aviation
Company size: Self Employed

So easy you can teach your parents how to use it

Used Weekly for 2+ years
Reviewed on 2020/12/01
Review Source: Capterra

Great app that I would recommend to anyone who is okay connecting their bank account to it. Otherwise you'll have to worry about carrying cash on you 24/7.

Pros

I remember when this app first came out and was a bit skeptical of it but now I can't live without it. Its soooo much easier to pay family and friends with this app as opposed to worrying about carrying cash around. I also was able to teach my girlfriends dad how to link his bank account to it and it took no time at all. As a man who isn't very "tech savy" he couldn't believe how easy it was to send and receive money once we set it up for him.

Cons

Sometimes there are issues with linking the bank account with the app but I cant say for sure thats on Venmo. That might be a bank security issue. We temporarily ran into it with Wells Fargo but after trying a second time we were able to connect.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 4 717 user ratings
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Venmo Pricing

Venmo Pricing

Starting from
N/A
Free Trial
Free
Value for money

Contact Venmo for detailed pricing information.

Contact Venmo for detailed pricing information.

Value for Money
4,8/5
Based on 4 717 user ratings
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Venmo Features

Venmo Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,6/5
Based on 4 717 user ratings
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Categories

Additional information for Venmo

Additional information for Venmo

Key features of Venmo

  • Account settings
  • Commenting
  • Data encryption
  • Data storage
  • E-tickets sent via email
  • Emojis
  • LInk bank accounts and debit cards
  • Make payments
  • Mobile-first
  • Money transfers
  • PIN code
  • POS (point of sale)
  • Passwords & authorizations
  • Payment check-out
  • Purchases
  • Request money
  • Share payments
  • Social currency
  • Split bills
  • Sync with Facebook and phone contacts
  • Track payments

Benefits

  • Brands are able to generate exposure as users share their purchases with friends or contacts via the Venmo feed.

  • Venmo helps users stay in control of what they owe, what others owe them, and what they've bought.

  • Organizations can allow customers to pay them as easily as they pay their friends, with fewer taps and a speedy checkout system.

  • Venmo safeguards payment information using data encryption, enabling customers to securely pay contacts and transfer money to bank accounts.

  • Customers are able to find contacts automatically by syncing their Facebook account or phone contacts, and split and share payments.

  • Venmo FAQs

    Venmo FAQs

    Below are some frequently asked questions for Venmo.

    Q. What type of pricing plans does Venmo offer?

    Venmo offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    Contact Venmo for detailed pricing information.

    Q. What are the main features of Venmo?

    Venmo offers the following features:

    • Account settings
    • Commenting
    • Data encryption
    • Data storage
    • E-tickets sent via email
    • Emojis
    • LInk bank accounts and debit cards
    • Make payments
    • Mobile-first
    • Money transfers
    • PIN code
    • POS (point of sale)
    • Passwords & authorizations
    • Payment check-out
    • Purchases
    • Request money
    • Share payments
    • Social currency
    • Split bills
    • Sync with Facebook and phone contacts
    • Track payments

    Q. Who are the typical users of Venmo?

    Venmo has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Venmo support?

    Venmo supports the following languages:

    English

    Q. Does Venmo support mobile devices?

    Venmo supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Venmo integrate with?

    Venmo integrates with the following applications:

    Facebook, Givebutter, PayPal Checkout

    Q. What level of support does Venmo offer?

    Venmo offers the following support options:

    Online Support, Phone Support, Knowledge Base, FAQs