About Venmo

Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed.

The solution allows users to make payments by linking their bank accounts or debit cards directly via the app, or by transferring the money stored within their Venmo account. Besides initiating payments, consumers can send and receive payments from friends and contacts by selecting a contact's name, @username, phone number or email. All transfers can be stored as a Venmo balance for use at a later time, or cashed out immediately to a bank account.

The platform provides an intuitive user experience and speedy checkout system that enables customers to buy event tickets and pay for items with a few taps. Users can share their purchases with friends on their Venmo feed, as well as make comments and add emojis to payment descriptions and other contact’s shared purchases.

Users must link a credit card, debit card or checking account in order to use the service. Venmo safeguards payment data with encryption, allowing customers to pay safely and securely.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Venmo

  • Brands are able to generate exposure as users share their purchases with friends or contacts via the Venmo feed.

  • Venmo helps users stay in control of what they owe, what others owe them, and what they've bought.

  • Organizations can allow customers to pay them as easily as they pay their friends, with fewer taps and a speedy checkout system.

  • Venmo safeguards payment information using data encryption, enabling customers to securely pay contacts and transfer money to bank accounts.

  • Customers are able to find contacts automatically by syncing their Facebook account or phone contacts, and split and share payments.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Venmo: 17

    • ACH Payment Processing
    • Customer Engagement
    • Data Security
    • Data Synchronization
    • Debit/Credit Card Processing
    • Electronic Payments
    • In-Person Payments
    • Mobile Access
    • Mobile Payments
    • Online Payments
    • Partial Payments
    • Payment Processing
    • Point of Sale (POS)
    • Promotions Management
    • Reporting/Analytics
    • Secure Data Storage
    • Transaction History

    Alternatives

    Samsung Pay

    4,5
    #1 Alternative to Venmo
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    Chime

    3,9
    #2 Alternative to Venmo
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    POS Nation for Retail

    4,6
    #3 Alternative to Venmo
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    Dayforce HCM

    4,3
    #4 Alternative to Venmo
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    Reviews

    Overall rating

    4,7 /5
    (8 938)
    Value for Money
    4,8/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,4/5

    Already have Venmo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 8 938
    Rohit
    Overall rating
    • Industry: Management Consulting
    • Company size: 10 000+ Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Ideal Payment Processing Software for Small Businesses

    Reviewed on 2021/12/08

    Perfect for small businesses and better than using a square device for accepting payments.

    Perfect for small businesses and better than using a square device for accepting payments.

    Pros

    The app is just great. UI/UX, how they have defined different user personas and the ease of making a transaction is fantastic. Super quick and easy to transact with any third party, strong authentication mechanisms and auto-credit to the account on file. Making and receiving payments is the easiest I've seen, and much better than zelle, or Paypal.

    User support is fantastic and there have been instances where I was fully refunded back when goods/services were not delivered as agreed upon.

    Cons

    It would be good to look at the credit worthiness/score and how reliable they are for their services. Currently there's no way to know (other than star ratings and sparse reviews at times).

    Multi-lingual capabilities would be helpful too, especially when you are transacting with non-english speaking partners.

    George
    Overall rating
    • Industry: Entertainment
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Venmo....naw im good thanks

    Reviewed on 2022/06/24

    I wouldn't say it has been totally bad because i am grateful to have been able to use the services...

    I wouldn't say it has been totally bad because i am grateful to have been able to use the services at one point but overtime with more options available and changesin their policies infeel there are better alternatives available.

    Pros

    I liked the fact that initially it was a good replacement for cash app.

    Cons

    Their security systems are all over the place. I cant even begin on the loopholes they have in validating your account..customer service is atrocious.

    Lisa
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: Self Employed
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Poor customer service

    Reviewed on 2023/02/27

    A customer disputed a transaction even though they kept the items they purchased then I was...

    A customer disputed a transaction even though they kept the items they purchased then I was permanently banned from venmo with no explanation

    Pros

    Easy to use. Simple. Many people have it.

    Cons

    No explanation very poor customer care. Will never use again

    Bri
    Overall rating
    • Industry: Medical Practice
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    venmo review

    Reviewed on 2023/01/10

    I love venmo, i personally use it on a weekly basis.

    I love venmo, i personally use it on a weekly basis.

    Pros

    I like how easy it is and it is also really convenient because a lot of people dont have cash and almost everyone i know has venmo so that is how we pay each other back when we happen to be out or splitting gifts, rent etc.

    Cons

    my one complaint would be the security. i personally have no had any issues security wise but i do know a couple friends who have been hacked. venmo is super responsive and fast so these issues were resolved but with anything to do with you bank info being hacked it can be a hassle.

    Cesar
    Overall rating
    • Industry: Consumer Services
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My wife and I use this all the time

    Reviewed on 2022/08/04

    Pros

    As a professional cosmetologist, my wife runs her own business. Venmo is one of the apps that she and I can use to have the customer easily and securely pay for the services. The ability to get a report for tax purposes makes it super convenient.

    Cons

    I would like to see a more up to date version with more options. Layout is too basic.

    Alternatives Considered

    Square Payments, Clover and Cash App

    Reasons for Switching to Venmo

    We use all of the apps. Some customers prefer the options.
    Showing 5 reviews of 8 938 Read all reviews

    Venmo FAQs

    Below are some frequently asked questions for Venmo.

    Venmo offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Not Available

    Contact Venmo for detailed pricing information.

    Venmo has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000

    Venmo supports the following languages:

    English

    Venmo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Venmo integrates with the following applications:

    Meta for Business

    Venmo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Venmo.