Venmo

Digital wallet & mobile payment gateway

4,8 /5 (4220 reviews) Write a Review!

Venmo Overview

What is Venmo?

Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed.

The solution allows users to make payments by linking their bank accounts or debit cards directly via the app, or by transferring the money stored within their Venmo account. Besides initiating payments, consumers can send and receive payments from friends and contacts by selecting a contact's name, @username, phone number or email. All transfers can be stored as a Venmo balance for use at a later time, or cashed out immediately to a bank account.

The platform provides an intuitive user experience and speedy checkout system that enables customers to buy event tickets and pay for items with a few taps. Users can share their purchases with friends on their Venmo feed, as well as make comments and add emojis to payment descriptions and other contact’s shared purchases.

Users must link a credit card, debit card or checking account in order to use the service. Venmo safeguards payment data with encryption, allowing customers to pay safely and securely.

Venmo Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

Contact Venmo for detailed pricing information.


Venmo Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Send or request payments with a message and emojis
Comment on or like other contact's payment actions
Send confirmation emails and e-tickets to customers post-purchase
Customers can pay for items using mobile check-out
Users can attach a note or description with each payment
Share payments with friends and contacts
Connect with people and share moments
Transfer money using a contact's name, @username, phone or email
Venmo video Venmo screenshot: Send or request payments with a message and emojis Venmo screenshot: Comment on or like other contact's payment actions Venmo screenshot: Send confirmation emails and e-tickets to customers post-purchase Venmo screenshot: Customers can pay for items using mobile check-out Venmo screenshot: Users can attach a note or description with each payment Venmo screenshot: Share payments with friends and contacts Venmo screenshot: Connect with people and share moments Venmo screenshot: Transfer money using a contact's name, @username, phone or email

Venmo Reviews

Venmo Reviews

Overall rating
4,8
/
5
Excellent
3451

Very good
618

Average
113

Poor
23

Terrible
15

Value for Money
4,8
Features
4,6
Ease of Use
4,8
Customer Support
4,5
96% recommended this app
Nathan L.

Why Would You Pay Another Way?

Fantastic. It gets the job done effortlessly.


Elena S.

Fast. Safe. Confident - guaranteed.

Being a non-profit organization, Border Town Betties Pinup Social Club was - just like many other similar organizations - hit hardly by covid restrictions and cancellation. Naturally, we've transferred most of our activities and events online. Those of course included raffles, online auctions, donations and also funds from our charity sales. Venmo helped us successfully provide our supporters a convenient, easy and (what's the most important at the times of pandemics) safe and totally contactless way to pay for merchandise or donate to support a charity cause. We have an absolutely solid peace of mind, knowing that we can always rely on Venmo customer support when it comes to keeping track of all transactions, keeping our customers data safe and answering really fast to whatever concerns might appear. I personally think Venmo is a really useful innovation which improves lives of small business owners and saves them tons of time and nerves.


Igor G.

Middle of the Road

Well, given whatI've written above not a good time at all.


Verified Reviewer

My favorite money app!!!

Venmo has been very useful in quickly transferring money between friends. It's a great option also if you want to stash money away for a rainy day or vacation fund. Venmo is the best money app I've ever used and I will definitely continue to recommend it to friends.


Danielle S.

LOVE Venmo - game changer!

I literally use Venmo almost daily to pay people, get paid for both business and personal use, and love how easy and fast it is.


Nathan L.
Industry: E-Learning
Company size: Self Employed

Why Would You Pay Another Way?

Used Weekly for 2+ years
Reviewed on 2020/04/24
Review Source: Capterra

Fantastic. It gets the job done effortlessly.

Pros

It is so easy to make payments it's insane. This little app can do anything from splitting checks to invoicing freelance jobs.

Cons

There isn't much I don't like about Venmo. The social side of it is okay and I don't care much about that part since I like to keep my payments private.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Elena S.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Fast. Safe. Confident - guaranteed.

Used Daily for 6-12 months
Reviewed on 2020/09/25
Review Source: Capterra

Being a non-profit organization, Border Town Betties Pinup Social Club was - just like many other similar organizations - hit hardly by covid restrictions and cancellation. Naturally, we've transferred most of our activities and events online. Those of course included raffles, online auctions, donations and also funds from our charity sales. Venmo helped us successfully provide our supporters a convenient, easy and (what's the most important at the times of pandemics) safe and totally contactless way to pay for merchandise or donate to support a charity cause. We have an absolutely solid peace of mind, knowing that we can always rely on Venmo customer support when it comes to keeping track of all transactions, keeping our customers data safe and answering really fast to whatever concerns might appear. I personally think Venmo is a really useful innovation which improves lives of small business owners and saves them tons of time and nerves.

Pros

I like how easy Venmo is to operate and use, how much the developers put into users' sensitive data safety, fraud protection and guaranteed timely and prompt transactions. It's easy to use and fairly priced, perfect for a small business in our trying times.

Cons

I would like to see a credit line or other similar products available from Venmo. I would also like to have an opportunity of shared savings account and other banking products from this company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Igor G.
Industry: Arts & Crafts
Company size: 2-10 Employees

Middle of the Road

Used Other for 1+ year
Reviewed on 2019/08/06
Review Source: Capterra

Well, given whatI've written above not a good time at all.

Pros

The user base is pervasive. Too many customers had Venmo, and not PayPal (but not both like me).
No problems with the interface.

Cons

Main problem being the company's communications regarding my dispute of a via Venmo purchase:

>>Your account is on hold.
There wasn't enough money in your bank account for some payments you made, so Venmo covered the amount for you.

You won't be able to pay people or transfer money to your bank account until you pay Venmo back.

Pay Venmo back
Amount you still owe
$35.00<<o recourse to dispute or contend the charge because Venmo handled the transaction but refused to it when the didn't go through and I canceled the payment.o one to speak to, no one to contact, robot menus that cover all options except the reason you're calling, call centers with employees with no powers to do anything about a problem without asking their supervisor.

This usually involves another long wait on hold and transfer to someone who must be explained the issue all over again from scratch. I estimate that I have had to explain my sometimes simple issue over and over 4 times. Because no one can be bothered to brief the person you're transferring the call to!

To me this reeks of bad management bad training and a faulty power sructure.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Verified Reviewer
Industry: Food Production
Company size: 10 000+ Employees

My favorite money app!!!

Used Daily for 1+ year
Reviewed on 2020/07/28
Review Source: Capterra

Venmo has been very useful in quickly transferring money between friends. It's a great option also if you want to stash money away for a rainy day or vacation fund. Venmo is the best money app I've ever used and I will definitely continue to recommend it to friends.

Pros

I love that it's free. There's no fees to have an account, or to use the card, with the exception of withdrawing money from an atm. They sent me a venmo debit card with my name on it, and the only time I lost it, they had it replaced in 5 days!

Cons

The ONLY thing I don't like about venmo is the atm withdrawal fee. It seems a little high compared to other cards I've had and it charged me 3$ for a 20$ withdrawal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Danielle S.
Industry: E-Learning
Company size: Self Employed

LOVE Venmo - game changer!

Used Daily for 6-12 months
Reviewed on 2020/06/30
Review Source: Capterra

I literally use Venmo almost daily to pay people, get paid for both business and personal use, and love how easy and fast it is.

Pros

It is so easy to use, almost everyone has it, and I no longer need to uncomfortably follow up with people to be paid. Rather, I can just send a Venmo request for funds and a follow up request if needed.

Cons

I can only send one follow up request for money, it would be nice to have the option to send it more times.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 4 220 user ratings
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Venmo Pricing

Venmo Pricing

Starting from
N/A
Free Trial
Free
Value for money

Contact Venmo for detailed pricing information.

Contact Venmo for detailed pricing information.

Value for Money
4,8/5
Based on 4 220 user ratings
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Venmo Features

Venmo Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,6/5
Based on 4 220 user ratings
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Categories

Additional information for Venmo

Additional information for Venmo

Key features of Venmo

  • Account settings
  • Commenting
  • Data encryption
  • Data storage
  • E-tickets sent via email
  • Emojis
  • LInk bank accounts and debit cards
  • Make payments
  • Mobile-first
  • Money transfers
  • PIN code
  • POS (point of sale)
  • Passwords & authorizations
  • Payment check-out
  • Purchases
  • Request money
  • Share payments
  • Social currency
  • Split bills
  • Sync with Facebook and phone contacts
  • Track payments

Benefits

  • Brands are able to generate exposure as users share their purchases with friends or contacts via the Venmo feed.

  • Venmo helps users stay in control of what they owe, what others owe them, and what they've bought.

  • Organizations can allow customers to pay them as easily as they pay their friends, with fewer taps and a speedy checkout system.

  • Venmo safeguards payment information using data encryption, enabling customers to securely pay contacts and transfer money to bank accounts.

  • Customers are able to find contacts automatically by syncing their Facebook account or phone contacts, and split and share payments.

  • Venmo FAQs

    Venmo FAQs

    Below are some frequently asked questions for Venmo.

    Q. What type of pricing plans does Venmo offer?

    Venmo offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    Contact Venmo for detailed pricing information.

    Q. What are the main features of Venmo?

    Venmo offers the following features:

    • Account settings
    • Commenting
    • Data encryption
    • Data storage
    • E-tickets sent via email
    • Emojis
    • LInk bank accounts and debit cards
    • Make payments
    • Mobile-first
    • Money transfers
    • PIN code
    • POS (point of sale)
    • Passwords & authorizations
    • Payment check-out
    • Purchases
    • Request money
    • Share payments
    • Social currency
    • Split bills
    • Sync with Facebook and phone contacts
    • Track payments

    Q. Who are the typical users of Venmo?

    Venmo has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Venmo support?

    Venmo supports the following languages:

    English

    Q. What type of pricing plans does Venmo offer?

    Venmo has the following pricing plans:

    Free

    Q. Does Venmo support mobile devices?

    Venmo supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Venmo integrate with?

    Venmo integrates with the following applications:

    Facebook, Givebutter, PayPal Checkout

    Q. What level of support does Venmo offer?

    Venmo offers the following support options:

    Online Support, Phone Support, Knowledge Base, FAQs