Venmo

4.7 (9,143)
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Digital wallet & mobile payment gateway

About Venmo

Venmo is a digital wallet and payment gateway that allows customers to make payments and transfer money via mobile device. Businesses are able to offer a new social currency to a mobile-first audience, as well as generate exposure for the brand as users share their purchases on the Venmo feed.

The solution allows users to make payments by linking their bank accounts or debit cards directly via the app, or by transferring the money stored within their Venmo account. Besides initiating payments, consumers can send and receive payments from friends and contacts by selecting a contact's name, @username, phone number or email. All transfers can be stored as a Venmo balance for use at a later time, or cashed out immediately to a bank account.

The platform provides an intuitive user experience and speedy checkout system that enables customers to buy event tickets and pay for items with a few taps. Users can share their purchases with friends on their Venmo feed, as well as make comments and add emojis to payment descriptions and other contact’s shared purchases.

Users must link a credit card, debit card or checking account in order to use the service. Venmo safeguards payment data with encryption, allowing customers to pay safely and securely.


Key benefits of Venmo

  • Brands are able to generate exposure as users share their purchases with friends or contacts via the Venmo feed.

  • Venmo helps users stay in control of what they owe, what others owe them, and what they've bought.

  • Organizations can allow customers to pay them as easily as they pay their friends, with fewer taps and a speedy checkout system.

  • Venmo safeguards payment information using data encryption, enabling customers to securely pay contacts and transfer money to bank accounts.

  • Customers are able to find contacts automatically by syncing their Facebook account or phone contacts, and split and share payments.

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    Not sure about Venmo? Compare with a popular alternative

    Starting Price

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    Pricing Options

    Free version
    Free trial
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    Features

    14
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    Integrations

    2
    No integrations found

    Ease of Use

    4.7 (9,143)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4.7 /5
    (9,143)
    Value for Money
    4.8/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support
    4.4/5

    Already have Venmo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 9,143
    Eric R.
    Eric R.
    Overall rating
    • Industry: Internet
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Venmo is a great consumer product with limited use for business

    Reviewed on 2021/06/07

    Venmo's incredible ease of use makes it essential for interacting with other people with whom I...

    Venmo's incredible ease of use makes it essential for interacting with other people with whom I might loan or pay money for simple things. For vendors, it's a solid way to get access to credit card payments with okay fees.

    Pros

    Venmo is dead simple to use, with the QR code scan and effortless options to ask for payments or send them. The number of people who signed up for Venmo also helps - most younger folks are on it.

    Cons

    The social aspect of the software is a bit odd in that I'm not in the least bit interested in what my friends are paying one another for. When people get funny, I suppose it could be entertaining but too much of the feed is people paying each other for rent, groceries and other mundane stuff. Additionally, this present a business challenge where you need to be cautious about posting your purchases if it's a private purchase for your business.

    Alternatives Considered

    PayPal

    Reasons for Choosing Venmo

    Venmo is easier and in use by more people than PayPal.

    Switched From

    PayPal

    Reasons for Switching to Venmo

    More people have Venmo and it's not tied to Zelle's limited bank list.
    Sam
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Very easy to use

    Reviewed on 2024/02/01

    Overall I’d say it’s great. Very user friendly, easy to connect with people, and easy to transfer...

    Overall I’d say it’s great. Very user friendly, easy to connect with people, and easy to transfer payments.

    Pros

    Very easy to use, take payments, and pay bills with. Customers can scan a qr code and pay instantly. Also have a credit card with Venmo and it works great for keeping track of my expenses.

    Cons

    They did cancel my card once when I was out of state without asking me, but I got a new one pretty quick.

    Alternatives Considered

    Cash App

    Reasons for Switching to Venmo

    More user friendly, benefits with credit card, and more people use it.
    Susan
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Thieves

    Reviewed on 2023/07/10

    Pros

    Convenient…. They make it easy to receive funds but careful…. You may never see your money!!

    Cons

    I disputed a couple transactions from the same company that I never authorized. Well, Venmo shut my account down and froze it. I have given them my drivers license, passport, picture of the house number on my house, food stamp card, medical marijuana government ID card, Social Security card, food stamp card, bank card plus a selfie and they won’t release my funds! I think any idiot can figure out I’m exactly who I say I am!! They DONT CARE. After all, it’s not their money. They have had my money locked down for over a MONTH!! They refused to release it because I can’t provide bank statements on a gift card that I was trying to transfer funds to. Account Specialists are everything but! They tell you that the only department that can release the funds is through an account specialist and you sure can’t talk to them they only go by email. When you reply to the email and you send what you can to them, if it’s not exactly what they want, they send you the same email asking for the same stuff over and over again. No way will they give you the courtesy of speaking with you!! They don’t read what you’re saying and Nobody will call you. Management won’t do anything for you. They won’t get off their butts and get anything done. By not helping me and releasing my funds I have lost electricity and now have so many late fees it’s cost me $100.’s of dollars. I will continue to write a review on ANY platform I can. I’m waiting on a response from the attorney general and a lawyer.

    Cassie
    Overall rating
    • Industry: Food Production
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Venmo is my go to

    Reviewed on 2024/01/31

    Pros

    The instant verification of a transaction is my favorite, with the capabilities to instantly transfer funds to my bank account.

    Cons

    Zero problems ever with Venmo. It's my favorite app to use for payment processing.

    Kelly
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simple and quick way to get paid

    Reviewed on 2023/11/22

    Pros

    Venmo is a great app that allows you to accept payment from clients and customers on the go.

    Cons

    Venmo could improve by allowing off-line payments and processing once a device is back in service.

    Showing 5 reviews of 9,143 Read all reviews

    Venmo FAQs

    Below are some frequently asked questions for Venmo.

    Venmo offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Not Available

    Contact Venmo for detailed pricing information.

    Venmo has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Venmo supports the following languages:

    English

    Venmo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Venmo integrates with the following applications:

    Braintree, PayPal

    Venmo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Venmo.