Loyverse

Free point of sale software & inventory system

4,8 /5 (177 reviews) Write a Review!

Loyverse Overview

What is Loyverse?

Loyverse is a mobile POS (point of sale) and inventory system designed to serve small businesses such as beauty salons, coffee shops, restaurants, and various types of retail stores. The platform enables users to manage sales and inventory, visualize sales analytics, and retain and engage customers, all via smartphone or tablet. Organizations can build their customer base, as well as send messages and e-receipts to customers and collect feedback.

With Loyverse’s POS system, users can modify orders by choosing add-ons to dishes, apply discounts to items or receipts, refund selected items, and track cash movement. Cafes and restaurants can use kitchen printers that inform cooking staff what to prepare from an order. Users can create, save and edit all orders, allowing customers to pay when it's convenient. Businesses can also provide the receipt to customers either by printing it on paper, sending it to their email inbox, or delivering it through the Loyalty Ocean app.

Inventory management features allow businesses to efficiently add thousands of items using CSV-spreadsheets to track the stock of products and their components. Users can receive daily notifications whenever stock is low, making sure that necessary items are ordered in time. Employee management features enable managers to track performance, manage access rights, view workload per hour, and more.

Loyverse’s customer loyaly program includes a points reward system that helps motivate customers to make recurring purchases. Managers can analyze visitor numbers per purchases, make notes about customers, collect feedback, and more. Sales analytics help businesses track trends and compare growth with previous days, weeks, and months. Users can determine the best-selling items, manage cash after a shift, and review receipts histories for each transaction, sale, refund, and discount.

Loyverse Overview

Pricing

Starting from
US$0,01/month

Pricing options

Free Trial
Free
Subscription
Value for money

https://loyverse.com/pricing


Loyverse Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Danish, Dutch, English and 15 others, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Thai, Turkish

Media

Transform smartphones or tablets into a mobile point of sale
Make informed business decisions based on visual analytical reports
Track sales growth comparing with previous days, weeks, months or years
Quickly add thousands of items using the CSV-spreadsheets
Create, save and edit orders
Users have the option to print receipts, send them to a customer's email or through the Loyalty Ocean app
Receipt history review allows users to monitor each transaction: sales, refunds and discounts
The customer app (Loyalty Ocean) allows visitors to leave private feedback
Loyverse video Loyverse screenshot: Transform smartphones or tablets into a mobile point of sale Loyverse screenshot: Make informed business decisions based on visual analytical reports Loyverse screenshot: Track sales growth comparing with previous days, weeks, months or years Loyverse screenshot: Quickly add thousands of items using the CSV-spreadsheets Loyverse screenshot: Create, save and edit orders Loyverse screenshot: Users have the option to print receipts, send them to a customer's email or through the Loyalty Ocean app Loyverse screenshot: Receipt history review allows users to monitor each transaction: sales, refunds and discounts Loyverse screenshot: The customer app (Loyalty Ocean) allows visitors to leave private feedback

Loyverse Reviews

Loyverse Reviews

Overall rating
4,8
/
5
Excellent
148

Very good
23

Average
5

Poor
0

Terrible
1

Value for Money
4,9
Features
4,5
Ease of Use
4,8
Customer Support
4,9
97% recommended this app
Ian M.

A lot of features given the super-budget price

It's been very easy to use after some initial setup (which is difficult on every platform).


Andrius S.

Great, compatible with various businesses

Manage business processes


David L.

Terrible handling of a simple +3years customer request

They are way too simple, so it´s good if you go out there to sell donut in a trolley (or coffee) but to run a restaurant I believe is not effective-.


Verified Reviewer

The perfect POS for a small company

An excellent free POS app. Easy to use and very intuitive.


Silvia A.

It is very easy to use and deploy. Intuitive and agile.


Ian M.
Industry: Restaurants
Company size: 2-10 Employees

A lot of features given the super-budget price

Used Other for 1-5 months
Reviewed on 2020/02/06
Review Source: Capterra

It's been very easy to use after some initial setup (which is difficult on every platform).

Pros

Loyverse is in a rare space offering a very low cost product in the POS/restaurant ops space. Even at the low price point, they offer a kitchen tablet software (alternative to a kitchen printer), a POS for taking orders, sending orders to the kitchen and running a bill. It even has inventory management with alerts when your inventory is running low. With their SumUp integration you can do everything you need for running your restaurant without having to sign any long term contracts, setting up credit card processing, etc.

Cons

Loyverse isn't a "bundled" product like a Toast or an UpServe so you'll need to get your own tablets/phones for your team to use (tablet for the kitchen, handheld devices for your servers) but that ends up saving you a LOT of money. There are a few "missing features" if you're comparing to other POS systems, namely staff management, online ordering, delivery management but these aren't concerns for a lot of businesses. For our business we ended up going with Toast for some of these missing features and the dedicated support, networking equipment, etc. but Loyverse was a very strong consideration for us. One of the key features we need as a tea house is a "forced modifier" where someone selects a package (i.e. high tea) and then needs to make some selections (which teas they want to have). This sort of workflow existed on Toast but not on Loyverse as of the time of our evaluation.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Andrius S.
Industry: Education Management

Great, compatible with various businesses

Used Daily for 2+ years
Reviewed on 2018/02/21
Review Source: Capterra

Manage business processes

Pros

Possibility to connect various periferals such as Mini printers, scanners and so on. Flexible software, translated to LT.

Cons

Not very comfortable to use with smartphones, need category drop box as is on bigger screen devices.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David L.
Industry: Hospitality
Company size: 2-10 Employees

Terrible handling of a simple +3years customer request

Used Daily for 2+ years
Reviewed on 2020/04/27
Review Source: Capterra

They are way too simple, so it´s good if you go out there to sell donut in a trolley (or coffee) but to run a restaurant I believe is not effective-.

Pros

It was easy to pay 10€ per month per employee

Cons

Too simplistic, at the end you pay way more than if you do a one time purchase of some equivalent software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Internet
Company size: 51-200 Employees

The perfect POS for a small company

Used Daily for 6-12 months
Reviewed on 2019/04/16
Review Source: Capterra

An excellent free POS app. Easy to use and very intuitive.

Pros

I use Loyverse for my little bussines and it is perfect. It allows me to create my products, track my stock and send an email to my buyer with the receipts. Also, I like all the ecosystem they have. You cans watch stats about your sells and your gross profit, that's neat.

Cons

I will really like to be able to delete receipts without the need of write an email to customer service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Silvia A.
Industry: Facilities Services
Company size: 2-10 Employees

It is very easy to use and deploy. Intuitive and agile.

Used Daily for 6-12 months
Reviewed on 2017/11/20
Review Source: GetApp

Pros

It's great to use. The support team is extremely attentive and quick on the answers. Committed to resolve. The dashboard app is very useful. Easy to split payments.

Cons

It does not have a desktop app or system that we could make sales. So you need a tablet or a phone for that.
In a composite product the sales of all items of these products you will only verify in modifiers view and you will not have an inventory of them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,4/10
Based on 177 user ratings
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Loyverse Pricing

Loyverse Pricing

Starting from
US$0,01/month
Free Trial
Free
Subscription
Value for money

https://loyverse.com/pricing

https://loyverse.com/pricing

Value for Money
4,9/5
Based on 177 user ratings
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Loyverse Features

Loyverse Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,5/5
Based on 177 user ratings
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Categories

Additional information for Loyverse

Additional information for Loyverse

Key features of Loyverse

  • Access rights
  • CRM
  • Cash drawer management
  • Cash management
  • Create, save and edit orders
  • Customer account profiles
  • Customer communication
  • Customer database
  • Customer feedback
  • Direct message marketing to mobile app
  • Discounts management
  • Employee database
  • Employee management
  • Inventory management
  • Item modifiers
  • Items import (CSV)
  • Kitchen printers
  • Low stock notifications
  • Loyalty program support
  • Membership management
  • Multi-store management / multiple locations
  • Notes about customers
  • Open tickets
  • Ordering automation
  • POS (point of sale)
  • Points reward program
  • Popular items
  • Pricing management
  • Receipts management
  • Refunds management
  • Reports export
  • Retail management
  • Returns tracking
  • Split checks
  • Supports loyalty program
  • Tips management
  • Touch screen
  • Track employee performance
  • Track inventory
  • Transaction history
  • User access permissions
  • Visualize sales analytics / trends
  • Work offline
  • Workload per hour / smart management

Benefits

  • The platform enables users to manage multiple stores/locations under a single account, and track all sales, inventory, customers and employees in one place.

  • Loyverse helps owners and managers make more informed business decisions by tracking and monitoring each employee's sales performance.

  • Loyverse POS can be accessed via any iPhone, iPad, Android smartphone and tablet.

  • The platform's customer app (Loyalty Ocean) allows visitors to leave private feedback, and enables users to view messages and respond in real time.

  • Direct message marketing features allow businesses to send messages about current promotions, sales and events, directly to the customers' mobile app.

  • Loyverse FAQs

    Loyverse FAQs

    Below are some frequently asked questions for Loyverse.

    Q. What type of pricing plans does Loyverse offer?

    Loyverse offers the following pricing plans:

    Starting from: US$0,01/month

    Pricing model: Free, Subscription

    Free Trial: Available

    https://loyverse.com/pricing

    Q. What are the main features of Loyverse?

    Loyverse offers the following features:

    • Access rights
    • CRM
    • Cash drawer management
    • Cash management
    • Create, save and edit orders
    • Customer account profiles
    • Customer communication
    • Customer database
    • Customer feedback
    • Direct message marketing to mobile app
    • Discounts management
    • Employee database
    • Employee management
    • Inventory management
    • Item modifiers
    • Items import (CSV)
    • Kitchen printers
    • Low stock notifications
    • Loyalty program support
    • Membership management
    • Multi-store management / multiple locations
    • Notes about customers
    • Open tickets
    • Ordering automation
    • POS (point of sale)
    • Points reward program
    • Popular items
    • Pricing management
    • Receipts management
    • Refunds management
    • Reports export
    • Retail management
    • Returns tracking
    • Split checks
    • Supports loyalty program
    • Tips management
    • Touch screen
    • Track employee performance
    • Track inventory
    • Transaction history
    • User access permissions
    • Visualize sales analytics / trends
    • Work offline
    • Workload per hour / smart management

    Q. Who are the typical users of Loyverse?

    Loyverse has the following typical customers:

    Small Business, Non Profit, Mid Size Business

    Q. What languages does Loyverse support?

    Loyverse supports the following languages:

    Arabic, Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Thai, Turkish

    Q. Does Loyverse support mobile devices?

    Loyverse supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Loyverse integrate with?

    We do not have any information about what integrations Loyverse has

    Q. What level of support does Loyverse offer?

    Loyverse offers the following support options:

    Knowledge Base, Online Support, Video Tutorials, FAQs, Forum