Booksy

4.4 (358)
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One solution for managing your calendar and your business.

About Booksy

Booksy Biz gives you all the tools you need to manage and grow your business. One app to accept appointments, manage your calendar, process payments, attract new clients, and keep them coming back. With over 38 million clients world wide using Booksy to book appointments, you are guaranteed to increase your reach. List your business to get hundreds of profile views and 24 hours of your time back, every single month.

The Booksy Biz mobile app allows you to manage your business from anywhere. Calendar, clients, checkout, and marketing – we put core business functions in your pocket so nothing can slow you down. Or, use Booksy Biz on your tablet or computer to experience the full power of Booksy. In addition to mobile features, you gain access to staff calendars, inventory management, powerful reporting, and advanced customization.

If you’re a business that uses Booksy and would like to get in touch with our support team, please feel free to reach us at [email protected]

If you’re interested in using Booksy Biz for your business and want to learn more, please visit our website at https://booksy.com/biz/en-us

If you’re a client of a business who uses Booksy, and have a complaint about your experience with a business, please email us at [email protected].


Key benefits of Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Images

    Booksy Software - Business Profile
    Booksy Software - 24/7 Self-Service Customer Booking
    Booksy Software - Calendar & Appointment Management
    Booksy Software - Built-in Marketing Tools
    Booksy Software - Checkout & Payment Processing
    Booksy Software - No-Show Protection
    Booksy Software - Business Performance
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    Booksy video
    Booksy video
    Booksy video
    Booksy Software - Business Profile
    Booksy Software - 24/7 Self-Service Customer Booking
    Booksy Software - Calendar & Appointment Management
    Booksy Software - Built-in Marketing Tools
    Booksy Software - Checkout & Payment Processing
    Booksy Software - No-Show Protection
    Booksy Software - Business Performance

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    Reviews

    Overall rating

    4.4 /5
    (358)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have Booksy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 358
    Charles
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    GAME CHANGER!

    Reviewed on 2019/04/18

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Pros

    I’m able to book clients and make money in my sleep

    Cons

    Be great if Australian customers could pay for their bookings through Booksy

    Dana
    Overall rating
    • Industry: Motion Pictures & Film
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent

    Reviewed on 2019/09/24

    Easy to use my clients love it I love it and most of all I love the little Booksy icon .

    Easy to use my clients love it I love it and most of all I love the little Booksy icon .

    Pros

    How much my clients love booking the appointments on booksy.

    Cons

    What's not to like about booksy its great.

    Laura
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Disappointed with takeover of Genbook

    Reviewed on 2022/07/17

    Booksy took over Genbook quickly with very little warning. They did NOT make sure they had the same...

    Booksy took over Genbook quickly with very little warning. They did NOT make sure they had the same features in place before this, which made the transition challenging for clients as well as practitioners. They still have not added the features we needed. At a minimum I wish they would have made sure they could offer the same simple features of Genbook before the takeover.

    Pros

    They integrated my customers and reviews from Genbook when they purchased it. This was convenient... that said, many other things since have been a nightmare.

    Cons

    There are no options to send repeat or automatic reminder to clients. They collect client information and encourage them to sign up for "booksy" to get an appointment. Clients have a lot of trouble making appointments, often get frustrated, then reach out by email anyway. There are no options for resource management, room management, or group classes. There is no option to show the "buffer" time set on the calendar; this allows practitioners to accidentally overbook themselves, we worked around this by adding time on to the appointment time, but then clients contact us and ask if their session is actually 30 minutes longer than expected.

    Response from Booksy

    Thank you for the feedback! Change is difficult, big or small, and it is never our intention to create confusion for you or your clients. Some of what you are describing we do have solutions for. Search "resources" in the Booksy Library or reach out to support via chat for tutorials on how to implement them in your Booksy.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Revolutionary product that makes life easier

    Reviewed on 2022/07/31

    It brings the supply and demand together in the market. I guess the simplest description can be...

    It brings the supply and demand together in the market. I guess the simplest description can be this. Finding a place with the service I need and making an appointment has never been so easy.

    Pros

    First of all, great idea and product. It solves a big problem for everyone in everyday life. I can't express enough how Booksy improved my life quality by making appointments and reservations in the most simplified way. Moreover, it allows me to make a more informed decision as I can see other reviews. Filters and sorting helps a lot. I can't imagine my life now without Booksy.

    Cons

    I am a long term user so I can say that at the beginning UI/UX was not as intuitive. However, they do release product updates and improve the tool so I can't really complain.

    Response from Booksy

    Thank you for the feedback! We love hearing from our long-time users and we're so glad our improvements have made a difference for you and your Booksy app experience.

    Verified Reviewer
    Overall rating
    • Industry: Human Resources
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Definitely the best tool to book your haidresser!

    Reviewed on 2021/05/22

    Perfect! The mobile app works amazing and I can't imagine using another tool. Good job Booksy team!

    Perfect! The mobile app works amazing and I can't imagine using another tool. Good job Booksy team!

    Pros

    I use this tool daily to book hairdressers, groomers, barber,s and beauticians. It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.

    Cons

    Not all the places are available at Booksy, but I hope it's only a matter of time. Apart from that everything works well for me!

    Response from Booksy

    Thanks for letting us know that your enjoying Booksy to book your services. We're so glad to hear it.

    Showing 5 reviews of 358 Read all reviews

    Booksy FAQs

    Below are some frequently asked questions for Booksy.

    Booksy offers the following pricing plans:

    • Starting from: US$29.99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $29.99 per month for the first user +$20 per additional user, up to $309.99.

    Booksy has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Booksy supports the following languages:

    English, Polish, Portuguese, Spanish, Vietnamese

    Booksy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booksy integrates with the following applications:

    Google Maps, Instagram, Meta for Business

    Booksy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Booksy.