Booksy

One solution for managing your calendar and your business.

About Booksy

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.

Booksy Biz also includes a solution to help you get noticed. All you have to do is turn on Boost. Along with Booksy's other marketing tools, Boost helps you increase your exposure in search results, get featured in recommended galleries and secure a "Booksy recommends" badge on your profile.


Key benefits of Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Images

    Booksy Software - Business Profile
    Booksy Software - 24/7 Self-Service Customer Booking
    Booksy Software - Calendar & Appointment Management
    Booksy Software - Built-in Marketing Tools
    Booksy Software - Checkout & Payment Processing
    Booksy Software - No-Show Protection
    Booksy Software - Business Performance
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    Booksy video
    Booksy video
    Booksy video
    Booksy Software - Business Profile
    Booksy Software - 24/7 Self-Service Customer Booking
    Booksy Software - Calendar & Appointment Management
    Booksy Software - Built-in Marketing Tools
    Booksy Software - Checkout & Payment Processing
    Booksy Software - No-Show Protection
    Booksy Software - Business Performance

    Not sure about Booksy? Compare with a popular alternative

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    4,4 (351)
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    US$29,99
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    Pricing Options

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    Integrations

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    Ease of Use

    4,4 (351)
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    Reviews

    Overall rating

    4,4 /5
    (351)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,3/5

    Already have Booksy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 351
    Charles
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    GAME CHANGER!

    Reviewed on 2019/04/18

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Anytime I’ve has problems, the team have been prompt in responding with a solution everytime

    Pros

    I’m able to book clients and make money in my sleep

    Cons

    Be great if Australian customers could pay for their bookings through Booksy

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Revolutionary product that makes life easier

    Reviewed on 2022/07/31

    It brings the supply and demand together in the market. I guess the simplest description can be...

    It brings the supply and demand together in the market. I guess the simplest description can be this. Finding a place with the service I need and making an appointment has never been so easy.

    Pros

    First of all, great idea and product. It solves a big problem for everyone in everyday life. I can't express enough how Booksy improved my life quality by making appointments and reservations in the most simplified way. Moreover, it allows me to make a more informed decision as I can see other reviews. Filters and sorting helps a lot. I can't imagine my life now without Booksy.

    Cons

    I am a long term user so I can say that at the beginning UI/UX was not as intuitive. However, they do release product updates and improve the tool so I can't really complain.

    Response from Booksy

    Thank you for the feedback! We love hearing from our long-time users and we're so glad our improvements have made a difference for you and your Booksy app experience.

    Laura
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Disappointed with takeover of Genbook

    Reviewed on 2022/07/17

    Booksy took over Genbook quickly with very little warning. They did NOT make sure they had the same...

    Booksy took over Genbook quickly with very little warning. They did NOT make sure they had the same features in place before this, which made the transition challenging for clients as well as practitioners. They still have not added the features we needed. At a minimum I wish they would have made sure they could offer the same simple features of Genbook before the takeover.

    Pros

    They integrated my customers and reviews from Genbook when they purchased it. This was convenient... that said, many other things since have been a nightmare.

    Cons

    There are no options to send repeat or automatic reminder to clients. They collect client information and encourage them to sign up for "booksy" to get an appointment. Clients have a lot of trouble making appointments, often get frustrated, then reach out by email anyway. There are no options for resource management, room management, or group classes. There is no option to show the "buffer" time set on the calendar; this allows practitioners to accidentally overbook themselves, we worked around this by adding time on to the appointment time, but then clients contact us and ask if their session is actually 30 minutes longer than expected.

    Response from Booksy

    Thank you for the feedback! Change is difficult, big or small, and it is never our intention to create confusion for you or your clients. Some of what you are describing we do have solutions for. Search "resources" in the Booksy Library or reach out to support via chat for tutorials on how to implement them in your Booksy.

    Verified Reviewer
    Overall rating
    • Industry: Human Resources
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Definitely the best tool to book your haidresser!

    Reviewed on 2021/05/22

    Perfect! The mobile app works amazing and I can't imagine using another tool. Good job Booksy team!

    Perfect! The mobile app works amazing and I can't imagine using another tool. Good job Booksy team!

    Pros

    I use this tool daily to book hairdressers, groomers, barber,s and beauticians. It works perfectly for me as I can choose time and place and price or reschedule and I don't have to call each place every time.

    Cons

    Not all the places are available at Booksy, but I hope it's only a matter of time. Apart from that everything works well for me!

    Response from Booksy

    Thanks for letting us know that your enjoying Booksy to book your services. We're so glad to hear it.

    Verified Reviewer
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Small Business Savior

    Reviewed on 2019/02/07

    Booksy is one of the three main components of my business' smooth start and quick success....

    Booksy is one of the three main components of my business' smooth start and quick success. Eliminating a Receptionist and now having direct access to my clients scheduling needs has allowed me to satisfy my clients and grown my business. Without Booksy owning my own business would definitely not be as easy, lucrative or enjoyable as it has been.

    Pros

    My clients, age range from teenagers to elderly, can easily navigate the software on whether on the Booksy App or Booksy.com.

    Cons

    I reviewed, downloaded and tried 5 different booking software/Apps before I chose Booksy. I have yet to find an aspect of Booksy I do not like.

    Showing 5 reviews of 351 Read all reviews

    Booksy FAQs

    Below are some frequently asked questions for Booksy.

    Booksy offers the following pricing plans:

    • Starting from: US$29,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $29.99 per month for the first user +$20 per additional user, up to $309.99.

    Booksy has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Booksy supports the following languages:

    English, Polish, Portuguese, Spanish, Vietnamese

    Booksy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booksy integrates with the following applications:

    Google Maps, Instagram, Meta for Business

    Booksy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Booksy.