Booksy

One solution for managing your calendar and your business.

About Booksy

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.

Pricing starting from:

US$29,99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, Polish, Portuguese, Spanish, Vietnamese

    Pricing starting from:

    US$29,99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Booksy Software - Business Profile
    Booksy Software - 24/7 Self-Service Customer Booking
    Booksy Software - Calendar & Appointment Management
    Booksy Software - Built-in Marketing Tools
    Booksy Software - Checkout & Payment Processing
    Booksy Software - No-Show Protection
    Booksy Software - Business Performance
    View 10 more
    Booksy video
    Booksy video
    Booksy video
    Booksy Software - Business Profile Booksy Software - 24/7 Self-Service Customer Booking Booksy Software - Calendar & Appointment Management Booksy Software - Built-in Marketing Tools Booksy Software - Checkout & Payment Processing Booksy Software - No-Show Protection Booksy Software - Business Performance

    Features

    Total features of Booksy: 92

    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Color Codes/Icons
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Surveys
    • Customizable Branding
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Drag & Drop
    • Electronic Payments
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Equipment Management
    • For Barbershops
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Historical Reporting
    • Hybrid Trainer
    • In-person Trainer
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Trainer
    • Payment Processing
    • Payroll & Commissions
    • Performance Metrics
    • Point of Sale (POS)
    • Product Catalog
    • Promotions Management
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Resource Scheduling
    • Retail Inventory Management
    • Room Booking
    • Room Scheduling
    • SMS Messaging
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Scheduling
    • Self Service Portal
    • Social Media Integration
    • Status Tracking
    • Stock Management
    • Task Scheduling
    • Team Calendars
    • Timesheet Management
    • Touch Screen
    • Transaction History
    • Wait List Management
    • Website Integration

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    Reviews

    Overall rating

    4,7 /5
    (263)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,6/5

    Already have Booksy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 263
    Lou S.
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    All in one CRM like App

    Reviewed on 2018/12/31

    My overall experience was a great experience and i will continue to use this app.

    My overall experience was a great experience and i will continue to use this app.

    Pros

    It acts like a CRM but a great scheduling app.

    Cons

    None everything is perfect and i would high recommend this to all my entrepreneurs.

    Larissa L.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wonderful app

    Reviewed on 2019/09/25

    My overall experience is wonderful

    My overall experience is wonderful

    Pros

    It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

    Cons

    I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

    Crystal C.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Long time customer

    Reviewed on 2022/01/11

    It was good at first, after covid things changed, mainly getting help and customer service.

    It was good at first, after covid things changed, mainly getting help and customer service.

    Pros

    All in one marketing tool. Great for new stylist as it helps bring in clients.

    Cons

    Customer service is not as good as when I originally started with them. Not all features work properly. I feel like they started to nickel and dime. Can't choose how you wanted deposits taken ( has to go thru their payment system). Was not as customizable as I'd like it to be

    Holly C.
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Awful

    Reviewed on 2021/11/29

    Awful

    Awful

    Pros

    It will allow you to reproduce appointments for return clients.

    Cons

    Everything. Not user friendly. Server goes down often. Not easy to edit appointments and difficult for clients to book online. I was with Genbook and Genbook merged with Booksy, so disappointing.

    Response from Booksy

    We're so sorry you've had this experience changing platforms. Any change, no matter how big or small, is a challenge and we want to do what we can to make the transition easier for you. We'd encourage you to attend any of our weekly webinars or reach out to support to see everything Booksy can do.

    Esmeralda R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I loved Booksy!

    Reviewed on 2022/01/06

    Never had a issue very affordable

    Never had a issue very affordable

    Pros

    Online booking for my clients I liked the most

    Cons

    Nothing really. No complaints at all. Perfect

    Showing 5 reviews of 263 Read all reviews

    Booksy FAQs

    Below are some frequently asked questions for Booksy.

    Booksy offers the following pricing plans:

    • Starting from: US$29,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $29.99 per month for the first user + $10 per month for each additional staff member (up to 9) Need more? Add unlimited staff members for $119.99 per month

    Booksy has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Booksy supports the following languages:

    English, Polish, Portuguese, Spanish, Vietnamese

    Booksy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booksy integrates with the following applications:

    Facebook for Business, Google Maps, Instagram

    Booksy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Booksy.