Booksy

One solution for managing your calendar and your business.

About Booksy

Booksy is a mobile calendar management and appointment scheduling system with which salons can manage online bookings and payments in real time. Incorporating retail POS software, a scheduling calendar and marketing tools, Booksy aims to deliver a smart appointment booking solution.

Designed to provide users with a flexible service, Booksy offers two different mobile applications including Booksy Biz for business and Booksy for clients. With Booksy’s native mobile applications for iOS and Android, users and customers can manage appointments conveniently on the move. While Booksy helps business users create personalized company profiles, accept online payments and organize staff effectively, Booksy enables customers to schedule, cancel and pay for appointments efficiently.

With Booksy’s online calendar, users can schedule, reschedule or cancel customer appointments easily. Further to customer bookings, users can manage staff members and resources seamlessly with Booksy’s calendar management functionality. By maintaining a log of all appointment bookings, Booksy enables users to track a customer’s history accurately.

Since Booksy contains a POS feature with built-in payments and PCI-DSS compliance, users can accept credit, debit and gift card payments simply and securely. Moreover, Booksy allows users to manage promotions, deposits and staff commissions. By accepting up-front service payments, Booksy intends to reduce the number of no show appointments. Furthermore, Booksy facilitates productive marketing with communication tools such as website widgets, social media posts and email blasts.

Key benefits of Booksy

  • Client self service – your calendar is available to your clients 24/7, so they can book your free slots if you are busy, enjoy your free time or even if it is late in the night.
  • Calendar management - it only takes a glance at your smartphone to learn what the day holds for you. Booksy’s design and features makes managing and modifying your schedule effortless.
  • Client management - all key information about your clients stored in one place and available at your fingertips - booking history, no-shows, appointment reminders and many more.
  • Business management - discover the money-makers of your business with just the click of a button. Generate reports on stock inventory, commissions, manage your staff and their working hours.
  • Point of Sales - take online payments to make checkouts faster and easier than ever. Introduce a cancellation policy and fees to discourage no-shows.
  • Marketing & loyalty tools - engage both loyal and potential clients via email, push, text and numerous ready-to-use graphics for social media campaigns.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

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    Booksy video
    Booksy screenshot: Booksy screenshot: Booksy screenshot: Booksy screenshot:

    Features

    Total features of Booksy: 80

    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Assignment Management
    • Automated Scheduling
    • Booking Management
    • Booth Rental Management
    • Bulk Send
    • Calendar Management
    • Calendar Sync
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Commission Management
    • Communication Management
    • Confirmation/Reminders
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Surveys
    • Customizable Branding
    • Customizable Templates
    • Data Import/Export
    • Electronic Payments
    • Email Marketing
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Employee Self Service
    • Equipment Management
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Historical Reporting
    • Inventory Control
    • Inventory Management
    • Mobile Access
    • Multi-Location
    • Online Booking
    • Online Payments
    • PCI Compliance
    • Payroll & Commissions
    • Performance Metrics
    • Personalization
    • Point of Sale (POS)
    • Product Catalog
    • Promotions Management
    • Real Time Data
    • Real Time Notifications
    • Real-time Scheduling
    • Real-time Updates
    • Records Management
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • Resource Management
    • Resource Scheduling
    • Role-Based Permissions
    • Room Booking
    • Room Scheduling
    • SSL Security
    • Sales Reports
    • Secure Data Storage
    • Self Service Portal
    • Social Media Integration
    • Social Promotion
    • Status Tracking
    • Task Scheduling
    • Transaction History
    • Vacation/Leave Tracking
    • Wait List Management
    • Website Integration
    • Widgets

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    Reviews

    Overall rating

    4,7 /5
    (252)
    Value for Money
    4,6/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Booksy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 252
    Lou S.
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    All in one CRM like App

    Reviewed on 2018/12/31

    My overall experience was a great experience and i will continue to use this app.

    My overall experience was a great experience and i will continue to use this app.

    Pros

    It acts like a CRM but a great scheduling app.

    Cons

    None everything is perfect and i would high recommend this to all my entrepreneurs.

    Larissa L.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wonderful app

    Reviewed on 2019/09/25

    My overall experience is wonderful

    My overall experience is wonderful

    Pros

    It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

    Cons

    I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

    Crystal B.
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    No customer service

    Reviewed on 2021/02/24

    Little to no customer. Terrible financial support.
    WHEN and IF they send you a payout report,...

    Little to no customer. Terrible financial support.
    WHEN and IF they send you a payout report, it's totally incorrect. No one from their development team can or just will not fix it. I have deposits in my account and I have no idea for which dates or services. Booksy owes me $97 still don't know when or if that was paid. Custom forms doesn't work. And still and again no one can or will fix it. It's bc more trouble than it's worth. App is always crashing.

    Pros

    Software is pretty self explanatory. Easy to use.

    Cons

    Custom forms doesn't work. Daily payouts sent a few days out of each month and are never accurate.
    Customer service can only forward problems to the developers who never do anything.

    Response from Booksy

    We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us by email at [email protected] We want to hear all about your concerns and address them in the most suitable way. Your feedback makes us better.

    Latoria S.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Perfect Assistant

    Reviewed on 2019/09/25

    My overall experience with Booksy is wonderful!!!. The customer service and response time is...

    My overall experience with Booksy is wonderful!!!. The customer service and response time is amazing. There’s nothing more frustrating than being in the middle of trying to do something , needing assistance, but you are unable to connect with help desk or support until the next day.

    Pros

    The selling point for me was the automatic appointment reminders that are sent to the customers. I used to sit up every night and send out appointment reminders to all of my customers.

    Cons

    When the sw did not allow for deposits.

    Desiree A.
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great service

    Reviewed on 2019/09/23

    besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated...

    besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.

    Pros

    besides the customer service i like that i can send booking reminders to customers as well as they get an automated message to leave a review
    I can post reviews to my IG
    Its integrated with GOOGLE, FB and IG
    I can post pictures to my profile

    Cons

    when sending confirmations it does not give the client an option to click on "confirm" rather it just send the confirmation.
    the photos that come on my fb page does not reflect my service for example- there is a picture under each service and sometimes a guy/girl is having a laser treatment and I work with waxing.
    my cancellation policy and my no-show policy are different and I wish i could use both depending on the circumstance.

    Showing 5 reviews of 252 Read all reviews

    Booksy FAQs

    Below are some frequently asked questions for Booksy.

    Booksy offers the following pricing plans:

    • Starting from: US$29,99/month
    • Pricing model: Subscription
    • Free Trial: Available

    $29.99 per month for the first user + $10 per month for each additional staff member (up to 9) Need more? Add unlimited staff members for $119.99 per month

    We do not have any information about Booksy features

    Booksy has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Booksy supports the following languages:

    English

    Booksy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Booksy integrates with the following applications:

    Facebook, Google Maps, Instagram

    Booksy offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Booksy.