Vitrium Systems

Vitrium Systems

Protect Your Content. Protect Your Business

4.4/5 (24 reviews)

Vitrium Systems Overview

Vitrium Systems is a digital rights management (DRM) and document security system that offers enterprises a single platform from which to protect and control access to files and documents. Incorporating data encryption, user access controls, and real-time analytics, Vitrium Systems aims to deliver a smart solution for content owners and publishers of PDF documents.

Designed to protect intellectual property and sensitive information, Vitrium Systems equips users with comprehensive security and DRM features. With 256-bit AES encryption, password protection, and systems for preventing both man-in-the-middle (MITM) and replay attacks, Vitrium Systems ensures that documents and files are secure and only accessible by individuals granted authorization. Users can assign permissions, manage groups, and track user activity with Vitrium Systems’ user access control functionality.

In order to prevent file leaks and content piracy, Vitrium Systems provides users with print, copy, and document controls. Utilizing Vitrium Systems’ print and copy controls, users can allow or block printing, copying, commenting or annotations, and set printing, device, computer and IP address limits.

Through real-time analytics reports and document metrics, Vitrium Systems grants users insight into user activity and behavior. Vitrium Systems also employs customization and integration features to help users publish and share their content including a customizable user portal and custom login forms.

Pricing

Starting from
US$300,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

Vitrium Systems Reviews

Overall rating
4.4/5
92% positive reviews
12
Excellent
10
Very good
2
Average
0
Poor
0
Terrible
Verified Reviewer

Secure and functional with great customer service

Used Daily for 2+ years
Reviewed on 2018/10/12
Review Source: Capterra

We were uncertain when going from a standard PDF approach to a more sophisticated digital rights management approach. It was new to us and we were unsure whether it would overly complicate the delivery of content. The people at Vitrium have gone the extra mile to help us out, from the very beginning. Service and access to the employees, even top management, are very important to us. This is something that usually does not happen when working with a big company. Rather than sending large PDFs that some email servers reject, we are now sending a link that provides simple, protected access to our content. We encounter a small customer-related problem from time to time, but the people at Vitrium are quick to help us resolve it. We highly recommend Vitrium without reservation.

Pros

Vitrium allows us to create a quick username and password for each customer, which speeds up our delivery process, compared to our previous system. The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

Cons

The user interface does not display the number of devices on which users have accessed a document. That must be done manually by sorting and filtering a spreadsheet for each user and each document. A quick counter on the UI would be ideal, and should be simple to add.

Response from Vitrium Systems

We are so grateful for your kind words. Thanks for sharing your review. In more recent versions of Vitrium, and for the enterprise subscriptions only, there's additional information provided for a given User's record under the Clear Usage window. There, at a glance, one can see Device Use, IP Address Use, Print Use, and File Use. However, it would seem that also providing File Use WITH Device Use per file would be useful and would help identify potential issues with end-users sharing content credentials. Vitrium also has plans on adding a notification system where administrators can define 'triggers' for things such as a user accessing content from n or more devices (or IPs) within a specified period of time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Sterling B.

One of the best and most affordable small business to enterprise level DRM solutions out there.

Used Daily for 2+ years
Reviewed on 2018/06/19
Review Source: Capterra

Pros

We use Vitrium mainly as a client PDF document security solution. It is cost effective, easy to use, with cogent and timely customer support that feels more like a part of your team rather than just another outsourced service run by low level customer service reps. When you need help. You get it directly from people who know the product and that save time, anxiety, and money.

Cons

With what it already does so efficiently with documents, would love for Vitrium to develop a multimedia DRM solution that covers audio and video so we wouldn't need to look for a DRM solution with a different company to cover those areas.

Response from Vitrium Systems

Thank, Sterling so much for taking the time to leave us this amazing review. I'm sure you already know this today, but Vitrium now supports much more than PDF's today. A complete list, including video, is available here: https://support.vitrium.com/hc/en-us/articles/360000423563-What-file-formats-does-Vitrium-Security-protect-

Rating breakdown

Value for Money
Ease of Use
Customer Support

Michael C.

Vitrium Security offers easy-to-use DRM for PDFs and other formats.

Used Weekly for 2+ years
Reviewed on 2018/06/07
Review Source: Capterra

Pros

The ability to manage access to our documents in a very specific way. The DRM for PDFs is very granular. No plugins or proprietary software are required. The web viewer is brilliant and brings our documents to any device while still maintaining control.

Cons

It is possible to defeat the DRM for PDFs, although this is not trivial or quick. It suits our product perfectly, because it does not contain sensitive information, but instead hundreds of pages of proprietary images. Removing the DRM from all these pages is unfeasible. However, if you are protecting short, sensitive documents, you are better off using the web viewer, whose DRM can't be defeated.

Response from Vitrium Systems

Thanks for the kudos, Michael. Yes, we also believe that our proprietary Web Viewer product is much more secure than Adobe's PDF spec and we are constantly adding new features based on customer feedback. Video support is one of the biggest core product changes we delivered last fall and we're in the process of enabling inter-linked PDF's while maintaining links between multiple documents; Ability to embed files in a PDF and access same in the Web Viewer; and more ...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Ron S.

I would recommend Vitrium to anyone looking to protect their content on PDF's

Used Daily for 2+ years
Reviewed on 2018/06/21
Review Source: Capterra

Protect our content.

Pros

Reliable software. Very acceptable uptime. Software patches delivered on weekends with minimal interruptions to our clients.

Cons

Slow loading, and downloading times for PDF documents. Implementation took a little longer that we like, however it was still reasonable considering the complex systems we had to integrate with.

Response from Vitrium Systems

Thanks, Ron for your review. Last fall, there was a significant improvement made to the web viewer which greatly improved its ability to render the protected HTML5 content. However, you may need to re-protect older content. Reach out to [email protected] if you have performance issues and we'll be happy to work with you to resolve them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Lindsay H.

Vitrium

Used Monthly for 1+ year
Reviewed on 2018/12/20
Review Source: Capterra

My company uses Vitirum to encrypt sensitive reports and send them to our clients. We are a consulting company specializing in IT Security and HIPAA Compliance.

Pros

I like that this is a very easy method for our customers to use, unlike other methods I have employed in the past I never have customers coming back to me with issues or complaints.

Cons

I don't like that we have to be the one to set the password for the client, each client should be able to change the password on their first login when we create an account. Also we should be able to revoke access to a document once sent to one user without revoking all users rights. Lastly, I would like permissions to be more granular. It would be nice to be able to give customers the ability to print without giving them the ability to edit the document.

Response from Vitrium Systems

Thanks, Lindsay, for your valuable feedback.
Revoking access can be handled by utilizing DRM Settings when provisioning content to an individual user (as is the case on your account today). Remove the DRM assignment (set it to 'not set') and the user will lose access. However, when the user is in a group and that group is granted DRM permissions, you would have to remove the user from the group otherwise the entire group of users would lose access.
Your request about the password is in the pipeline but has not been scheduled for development as yet.
We're not sure what you're describing as content as it is always read-only to an end-users. Perhaps you're describing annotations and printing? A suggestion is to reach out to [email protected] and pose your concerns as our team will be more than happy to assist you to find solutions to the concerns.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10

Vitrium Systems Pricing

Starting from
US$300,00/month
Pricing options
Free Trial
Subscription
Value for money

Standard: $300/month
Standard plus: $600/month
Enterprise: Contact Vitrium Systems directly for pricing information.

Vitrium Systems Features

  • Access Control
  • Activity Tracking
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Management
  • Document Storage
  • File Management
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Chat
  • Communication Management
  • Customizable Branding
  • Drag & Drop Interface
  • Projections

Additional information for Vitrium Systems

Key features of Vitrium Systems

  • 256-bit AES encryption
  • Access control
  • Activity tracking
  • Behavior tracking
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Commenting & annotations
  • Computer & IP address limiting
  • Custom login forms
  • Customizable user portal
  • DRM policy definition
  • Data encryption
  • Data export
  • Data protection
  • Data rights management
  • Data storage management
  • Document analytics & metrics
  • Document delivery
  • Document management
  • Document publishing
  • Document review
  • Document storage
  • Group management
  • Keyword search
  • Man-in-the-middle (MITM) attack prevention
  • Password management
  • Permission management
  • Preview functionality
  • Print, copy & document controls
  • Printing & device limiting
  • Real time reporting
  • Replay attack prevention
  • Revision tracking
  • Search functionality
  • Secure data storage
  • Third party integrations
  • Tracking features
  • User access controls
  • User activity monitoring
  • User management
  • Version control
  • Watermarks
  • Website integration

Benefits

  • Vitrium systems employs 256-bit AES encryption and features password protection, ensuring sensitive files are managed securely.
  • Vitrium Systems offers users complete document control with user management, group management, and DRM policy management capabilities.
  • Through Vitrium Systems's customizable user portal, users can publish and share their secured content.
  • Vitrium Systems supports third party integrations, allowing users to connect directly to different databases, document management systems, and CRM systems including Active Directory, SharePoint, and Salesforce.
  • Vitrium Systems facilitates real-time analytics and reporting, granting users insight into user activity and behavior.

  • Vitrium Systems FAQs

    Below are some frequently asked questions for Vitrium Systems.

    Q. What type of pricing plans does Vitrium Systems offer?

    Vitrium Systems offers the following pricing plans:

    Starting from: US$300,00/month

    Pricing model: Subscription

    Free Trial: Available

    Standard: $300/month
    Standard plus: $600/month
    Enterprise: Contact Vitrium Systems directly for pricing information.

    Q. What are the main features of Vitrium Systems?

    Vitrium Systems offers the following features:

    • 256-bit AES encryption
    • Access control
    • Activity tracking
    • Behavior tracking
    • Collaboration tools
    • Collaborative review
    • Collaborative workspace
    • Commenting & annotations
    • Computer & IP address limiting
    • Custom login forms
    • Customizable user portal
    • DRM policy definition
    • Data encryption
    • Data export
    • Data protection
    • Data rights management
    • Data storage management
    • Document analytics & metrics
    • Document delivery
    • Document management
    • Document publishing
    • Document review
    • Document storage
    • Group management
    • Keyword search
    • Man-in-the-middle (MITM) attack prevention
    • Password management
    • Permission management
    • Preview functionality
    • Print, copy & document controls
    • Printing & device limiting
    • Real time reporting
    • Replay attack prevention
    • Revision tracking
    • Search functionality
    • Secure data storage
    • Third party integrations
    • Tracking features
    • User access controls
    • User activity monitoring
    • User management
    • Version control
    • Watermarks
    • Website integration

    Q. Who are the typical users of Vitrium Systems?

    Vitrium Systems has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Vitrium Systems support?

    Vitrium Systems supports the following languages:

    English

    Q. What type of pricing plans does Vitrium Systems offer?

    Vitrium Systems has the following pricing plans:

    Subscription

    Q. Does Vitrium Systems support mobile devices?

    We do not have any information about what devices Vitrium Systems supports

    Q. What other apps does Vitrium Systems integrate with?

    Vitrium Systems integrates with the following applications:

    Blackboard for Business, M-Files, Magento, Microsoft Dynamics CRM, Salesforce Sales Cloud, SharePoint, Shopify

    Q. What level of support does Vitrium Systems offer?

    Vitrium Systems offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials