About Squaretalk

Squaretalk is an affordable, scalable, and easy-to-use cloud communications platform providing your sales and support personnel with powerful tools that allow them to improve their efficiency and productivity.

Your sales and support reps will be able to operate efficiently from anywhere and via the channels your customers prefer.

You can quickly establish a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.

Pricing starting from:

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Squaretalk

  • Secure Platform. Safety and protection of our clients’ sensitive digital information is our number one priority.



  • Easy Deployment. Spend less time managing your phone system and more time growing your business. Get your cloud-based business phone system up and running today!



  • WFH Compatible. Providing flexibility and tools to work from anywhere has always been at the core of our vision and culture.



  • Performance Management. Drive results and learn more about your business than ever with easily integrated tools that provide unmatched flexibility, data and insights.



  • Privacy & Regulatory Compliance. TCPA, STIR/SHAKEN, GDPR, DNC and other regulations.



  • Team Collaboration. Assign tasks and create reports for your team's progress. You'll finally be able to manage your sales or customer service reps like a boss.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, Algeria, Andorra, Armenia, Australia and 89 others

    Supported Languages

    English

    Pricing starting from:

    US$25.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Squaretalk Software - Analytics Dashboard - it is easier than ever to access the latest information in your account
    Squaretalk Software - Dialing - track who called who, when they called, how long the call was for, get insights from call notes data after the conversation
    Squaretalk Software - Unlimited Voice Recording - make sure that nothing ever goes unheard
    Squaretalk Software - Supervisor Screen - monitor your team's performance in real-time
    Squaretalk Software - System Checker - all systems status at your fingertips
    View 6 more
    Squaretalk video
    Squaretalk Software - Analytics Dashboard - it is easier than ever to access the latest information in your account
    Squaretalk Software - Dialing - track who called who, when they called, how long the call was for, get insights from call notes data after the conversation
    Squaretalk Software - Unlimited Voice Recording - make sure that nothing ever goes unheard
    Squaretalk Software - Supervisor Screen - monitor your team's performance in real-time
    Squaretalk Software - System Checker - all systems status at your fingertips

    Features

    Total features of Squaretalk: 101

    • 2-Way Messaging
    • API
    • Activity Dashboard
    • Activity Tracking
    • Agent Interface
    • Alerts/Notifications
    • Answering Machine Detection
    • Auto-Dialer
    • Automated Attendant
    • Automated Responses
    • Automated Routing
    • Automatic Call Distribution
    • Automatic Outbound Dialer
    • Blended Call Center
    • CRM
    • Call Center Management
    • Call Conferencing
    • Call Disposition
    • Call List Management
    • Call Logging
    • Call Monitoring
    • Call Queues
    • Call Recording
    • Call Reporting
    • Call Routing
    • Call Scheduling
    • Call Scripting
    • Call Tracking
    • Call Transfer
    • Callback Scheduling
    • Caller ID
    • Campaign Management
    • Campaign Planning
    • Campaign Scheduling
    • Campaign Specific Caller ID
    • Chat/Messaging
    • Communication Management
    • Computer Telephony Integration
    • Conferencing
    • Contact Database
    • Contact Management
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customizable Caller ID
    • Customizable Reports
    • Dashboard
    • Data Import/Export
    • FCC Compliance
    • FTC Compliance
    • IVR
    • Inbound Call Center
    • Integrations Management
    • Interaction Tracking
    • Lead Capture
    • Lead Distribution
    • Lead Management
    • List Management
    • Live Chat
    • Manual Dialer
    • Mass Texting
    • Monitoring
    • Multi-Campaign
    • Multi-Channel Communication
    • Multi-Channel Management
    • Multi-User Collaboration
    • On-Demand Recording
    • Online Voice Transmission
    • Outbound Call Center
    • PBX
    • Performance Management
    • Performance Metrics
    • Power Dialer
    • Predictive Dialer
    • Preview Dialer
    • Process/Workflow Automation
    • Progressive Dialer
    • Purchasing & Receiving
    • Quality Management
    • Queue Management
    • Real-Time Analytics
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Reporting
    • Real-Time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • SIP Trunking
    • SMS Marketing
    • SMS Messaging
    • Scheduled Messaging
    • Third-Party Integrations
    • Unified Communications
    • Virtual Call Center
    • Virtual Extensions
    • VoIP
    • VoIP Connection
    • Workflow Management
    • Workforce Management

    Alternatives

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    Zadarma

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    #2 Alternative to Squaretalk
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    Freshdesk

    4.5
    #3 Alternative to Squaretalk
    With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center...

    Twilio

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    Reviews

    Overall rating

    4.9 /5
    (93)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.9/5
    Customer Support
    4.9/5

    Already have Squaretalk?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 93
    Constantinos
    Constantinos
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Our Experience so far.

    Reviewed on 2023/05/08

    As an IT i have been using this solution and providing support for it , for the past year.I can...

    As an IT i have been using this solution and providing support for it , for the past year.I can only say that this VoIP solution is not only fast in their services but also give the best support in all kinds of requests as i mentioned earlier.From our side we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.

    Pros

    Fast serviceEasy IntegrationsExceptional and Fast Support onlineCovers all Destinations

    Cons

    To be frank there isn't something i can add in this field i am really happy so far with this solution.

    Response from Squaretalk

    We couldn't be more delighted to read your kind words about Squaretalk, Constantinos!

    Your comments underline precisely what we aim to achieve - providing a fast, efficient VoIP service with seamless integrations and top-notch online support. We're thrilled that we've been able to meet, and hopefully exceed, your expectations.

    Thank you once again for your review! We too look forward to many more years of successful collaboration with you. Please don't hesitate to reach out if you have any further comments, questions, or suggestions. We're here for you!

    Costas
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Provider

    Reviewed on 2023/08/30

    From the beginning the contact person Ivan, assisted our company with the on-boarding answered all...

    From the beginning the contact person Ivan, assisted our company with the on-boarding answered all our questions and gave us satisfactory quotes for the requested services and supported our company in all the steps in order to integrate. After integration, we where then assigned to our personal account manager [sensitive content hidden]
    , who has proven to be an absolute star in assisting us with our day to day operations. She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!

    Pros

    Ease of use, can provide any number requested (need to meet some requirements). Balance notification, spam checker.

    Cons

    Spam checker might not be as accurate as we would like sometimes.

    Response from Squaretalk

    First and foremost, a big, heartfelt thank you for the glowing 10/10 review, Costas! As a COO, your perspective is invaluable to us, and we're delighted to hear how well Squaretalk fits into your operations.

    We strive to make Squaretalk as user-friendly as possible, so it's reassuring to know we're on the right track.

    While our spam checker has its good days and bad days, we're fully committed to making every day a good one. Your feedback here is crucial, and we're already brainstorming ways to enhance its accuracy.

    Kudos to Ivan and your personal account manager for making your experience exceptional. We know they're awesome, but it's so much more meaningful when we hear it from our clients. I'll be sure to pass along your kind words to them.

    Your review just solidifies why we do what we do. We're all about customizing our service to meet and exceed your expectations, so to hear we're doing just that is the perfect start to our day.

    Didier
    Overall rating
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Not Bad at all

    Reviewed on 2016/11/15

    We been experiencing Innitel since more than 6 month and it seems to work correctly, no problem...

    We been experiencing Innitel since more than 6 month and it seems to work correctly, no problem with it.

    Pros

    It is easy to use

    Cons

    Nothing specially

    Verified Reviewer
    Overall rating
    • Industry: Package/Freight Delivery
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    fantastic communication platform with variety of tools

    Reviewed on 2022/06/23

    overall experience using this software is really amazing I requested all my staff and other teams...

    overall experience using this software is really amazing I requested all my staff and other teams within the organization to use this for simple and less expensive

    Pros

    the best thing which I love to use is customer services tools for communication and collaboration within the team and with customer

    Cons

    integration with other tools are quite complex but form my team there is no issue raised for this yet so its not a big deal for us

    Response from Squaretalk

    Thank you for your feedback, it is always helpful to hear from our users. CX is a key part of our vision, and we want to ensure that your experience with Squaretalk is as seamless as possible. Please reach out if you need help with the integrations or any other assistance.

    Verified Reviewer
    Overall rating
    • Industry: Internet
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product For My Teams

    Reviewed on 2022/06/06

    The Squaretalk Platform has great call management and helps the team be fore efficient. We an use...

    The Squaretalk Platform has great call management and helps the team be fore efficient. We an use one program and integrate this rather than using multiple programs to complete one task. Our agents take many calls and needed this software to be able to take more calls during the day. This software helps create more business for my company and helps us continue to grow rapidly.

    Pros

    The Squaretalk Platform is a top-notch program and I would recommend it to anyone in my network. Our QA team said it’s easy to pull calls to review. I like that you can integrate it with the current programs you have. The agents are able to call with ease and rarely run into issues. They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

    Cons

    The platform continues to grow and is not perfect yet. I wish it was implemented with more software platforms, but what it currently is implemented in works great for my group.

    Response from Squaretalk

    Thanks for the support and constructive feedback, we're so glad to hear that Squaretalk is working out for you and your team! We're constantly adding new integrations, so stay tuned for the latest releases!

    Don't hesitate to contact our support team if you need assistance connecting your tools through API, they will be more than happy to help.

    Showing 5 reviews of 93 Read all reviews

    Squaretalk FAQs

    Below are some frequently asked questions for Squaretalk.

    Squaretalk offers the following pricing plans:

    • Starting from: US$25.00/month View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    Cloud PBX - starting at $15/user per month, billed annually Predictive dialer - starting at $30/user per month, billed annually For SMS, virtual numbers, SIP trunking request a detailed quote via our website.

    Squaretalk has the following typical customers:

    11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Squaretalk supports the following languages:

    English

    Squaretalk supports the following devices:

    Squaretalk integrates with the following applications:

    Bitrix24, Dropbox Business, Dynamics 365, Freshdesk, Google Drive, Highrise, HubSpot CRM, Pipedrive, Salesforce Sales Cloud, SugarCRM, Vtiger CRM, WhatsApp, WordPress, Zendesk Suite, Zoho CRM, Zurmo

    Squaretalk offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Squaretalk.