Dispatch Science

Artificial intelligence for your unfair advantage

5 /5 (2 reviews) Write a Review!

Dispatch Science Overview

What is Dispatch Science?

Dispatch Science is a disruptive Delivery Management System for shippers, transporters, and couriers. Dispatch Science simplifies and automates your dispatching, routing and live tracking.

Its Artificial Intelligence platform and cutting-edge algorithms help companies plan, execute, and fulfill their service, delivery, and dispatch operations while automatically determining optimal order assignments and routes.

We connect you, your drivers, and your customers with real-time ETA’s and live status throughout the entire delivery process.

Dispatch Science Overview

Pricing

Starting from
US$300,00/month

Pricing options

Free Trial
Subscription
Value for money

Basic Edition (minimum 10 drivers): $300/month base price plus $35.00/month/driver
Plus $0.03 per SMS notification

Growth Edition (minimum 10 drivers): $1,800/month base price plus $25.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: Please contact us.


Dispatch Science Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English, French

Media

Analytics and activity dashboard
Live map-view dispatch board showing auto-dispatch optimized route and stop list
Live map-based dispatch board showing details
Live grid-based dispatch board with drag & drop orders to drivers
Live & optimized routed work
Driver app with driver status, earnings, and delivery run summary
Driver app: Driver working on offline mode
Driver app: Signature capture. Also supports photo-capture, ID verification & barcode scanning.
Order-Entry screen
Dispatch Science screenshot: Analytics and activity dashboard Dispatch Science screenshot: Live map-view dispatch board showing auto-dispatch optimized route and stop list Dispatch Science screenshot: Live map-based dispatch board showing details Dispatch Science screenshot: Live grid-based dispatch board with drag & drop orders to drivers Dispatch Science screenshot: Live & optimized routed work Dispatch Science screenshot: Driver app with driver status, earnings, and delivery run summary Dispatch Science screenshot: Driver app: Driver working on offline mode Dispatch Science screenshot: Driver app: Signature capture. Also supports photo-capture, ID verification & barcode scanning. Dispatch Science screenshot: Order-Entry screen

Dispatch Science Reviews

Dispatch Science Reviews

Overall rating
5
/
5
Excellent
2

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Matthew S.

Dispatch Science is Revolutionizing the Way We Run Our Business


Jason E.

Easy-to-use, transparent and a key factor in growing our business

We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features.

Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.


Matthew S.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

Dispatch Science is Revolutionizing the Way We Run Our Business

Used Daily for 1-5 months
Reviewed on 2020/06/09
Review Source: Capterra

Pros

Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.

Cons

There was a bit of a learning curve switching ERP's, but overall the transition was smooth.

Response from Dispatch Science

Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason E.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

Easy-to-use, transparent and a key factor in growing our business

Used Daily for 2+ years
Reviewed on 2019/09/10
Review Source: Capterra

We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features.

Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.

Pros

We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient.

Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.

Cons

We experienced a learning curve in using the API but support is always quick to respond and help.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,5/10
Based on 2 user ratings
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Dispatch Science Pricing

Dispatch Science Pricing

Starting from
US$300,00/month
Free Trial
Subscription
Value for money

Basic Edition (minimum 10 drivers): $300/month base price plus $35.00/month/driver
Plus $0.03 per SMS notification

Growth Edition (minimum 10 drivers): $1,800/month base price plus $25.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: Please contact us.

Basic Edition (minimum 10 drivers): $300/month base price plus $35.00/month/driver
Plus $0.03 per SMS notification

Growth Edition (minimum 10 drivers): $1,800/month base price plus $25.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: Please contact us.

Value for Money
5/5
Based on 2 user ratings
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Dispatch Science Features

Dispatch Science Features

API
API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
5/5
Based on 2 user ratings
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Categories

Additional information for Dispatch Science

Additional information for Dispatch Science

Key features of Dispatch Science

  • Alerts & notifications for dispatchers, drivers, & customers
  • Artificial intelligence (AI)
  • Automated billing
  • Automated dispatching
  • Automatic order-to-driver assignments
  • Automatic validation
  • Business rules
  • Combine on-demand with fixed-route
  • Courier management
  • Current and future driver locations
  • Customer and driver payments
  • Delivery location
  • Dispatch engine
  • Driver load
  • Editable invoice templates
  • Job assignment management
  • Live tracking
  • Mileage tracking
  • Mobile integration
  • Native iOS & Android mobile apps
  • Order queue
  • Order weight/volume
  • Payment processing
  • Pickup location
  • Pre-processed daily orders
  • Proofs-of-deliveries
  • Proprietary algorithms
  • Rating
  • Receive orders from web, mobile or phone
  • Route optimization
  • Scheduling
  • Status notifications
  • Third party integration
  • Traditional EDI
  • Web services

Benefits

  • Dispatch Science helps relieve operators from manual tasks by automating the assignment of orders to drivers using modern algorithms.

  • Native iOS & Android mobile apps allow organizations to send a variety of alerts and notifications to dispatchers, drivers, and customers.

  • Dispatch Science provides organizations with automated billing and editable invoice templates for customer and driver payment processing.

  • The platform provides web services and traditional EDI for easy integration with high-volume clients and 3rd parties.

  • Dispatch Science helps eliminate organizational bottlenecks by facilitating the combination of on-demand and fixed-route operations.

  • Dispatch Science FAQs

    Dispatch Science FAQs

    Below are some frequently asked questions for Dispatch Science.

    Q. What type of pricing plans does Dispatch Science offer?

    Dispatch Science offers the following pricing plans:

    Starting from: US$300,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Basic Edition (minimum 10 drivers): $300/month base price plus $35.00/month/driver Plus $0.03 per SMS notification Growth Edition (minimum 10 drivers): $1,800/month base price plus $25.00/month/driver Plus $0.03 per SMS notification Enterprise edition: Please contact us.

    Q. What are the main features of Dispatch Science?

    Dispatch Science offers the following features:

    • Alerts & notifications for dispatchers, drivers, & customers
    • Artificial intelligence (AI)
    • Automated billing
    • Automated dispatching
    • Automatic order-to-driver assignments
    • Automatic validation
    • Business rules
    • Combine on-demand with fixed-route
    • Courier management
    • Current and future driver locations
    • Customer and driver payments
    • Delivery location
    • Dispatch engine
    • Driver load
    • Editable invoice templates
    • Job assignment management
    • Live tracking
    • Mileage tracking
    • Mobile integration
    • Native iOS & Android mobile apps
    • Order queue
    • Order weight/volume
    • Payment processing
    • Pickup location
    • Pre-processed daily orders
    • Proofs-of-deliveries
    • Proprietary algorithms
    • Rating
    • Receive orders from web, mobile or phone
    • Route optimization
    • Scheduling
    • Status notifications
    • Third party integration
    • Traditional EDI
    • Web services

    Q. Who are the typical users of Dispatch Science?

    Dispatch Science has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Dispatch Science support?

    Dispatch Science supports the following languages:

    English, French

    Q. What type of pricing plans does Dispatch Science offer?

    Dispatch Science has the following pricing plans:

    Subscription

    Q. Does Dispatch Science support mobile devices?

    Dispatch Science supports the following devices:

    Android, iPhone

    Q. What other apps does Dispatch Science integrate with?

    Dispatch Science integrates with the following applications:

    Freshdesk, Google Maps, QuickBooks Online Advanced

    Q. What level of support does Dispatch Science offer?

    Dispatch Science offers the following support options:

    Online Support, Phone Support, Knowledge Base, FAQs, Video Tutorials