About Fiix
Fiix, by Rockwell Automation company, is the #1 maintenance management platform. It combines asset, work order, and parts management tools with high-powered cloud and mobile capabilities, the most open integration network, and AI-driven insights. Get a complete view of work, parts, costs, schedules, and KPIs. Connect shop floor IoT solutions and corporate IT systems to improve asset performance, communication, business results, and sustainability. Join over 3,000 companies using Fiix.
Fiix’s cloud-based CMMS helps you manage multiple businesses, divisions, facilities, or locations from one central database. Access Fiix with a web application or native mobile app designed for Android and iOS devices. Connect to the app even if you don't have an internet connection so you can work from anywhere, any time.
Create, manage, track, and assign unlimited work orders, and receive notifications when a work order is assigned or completed. Take care of to-do lists without barriers by attaching images, videos, and files to work orders, viewing detailed work instructions, and tracking time spent, and parts used. Preventative maintenance work orders can be created automatically from time, date, meter, or condition-based triggers.
Connect shop floor IoT solutions, parts suppliers, contractors, and corporate IT systems quickly and easily to improve the way physical assets and people interact and drive better business outcomes.
Track and optimize asset performance by collecting all asset information in one place so you can keep equipment available, safe, and productive. Maintenance work recorded in Fiix is linked with your assets so you can get a complete view of asset status, repair history, maintenance costs, and more. Track equipment usage and pull up information quickly with asset hierarchy and QR code scanning capabilities.
Purchase and organize inventory, and use the parts forecaster tool to predict upcoming parts usage so you can get the right parts at the right time. View KPIs in real-time, create benchmarks, and make data-driven decisions without sifting through a pile of numbers with customized dashboards and reports sent straight to your inbox.
Pricing starting from:
US$45.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Fiix
- Submit an unlimited number of work requests (even if you're not a user)
- A native mobile app that can be accessed with or without an internet connection
- Completely customizable work request forms, fields, workflows, dashboards, and more
- The most open integration network available with the ability to connect to any shop floor IoT system or business IT software
- A custom report builder that sends reports about things like total maintenance costs and PM compliance straight to your inbox
- The ability to manage metrics, inventory, scheduled maintenance, and more across multiple sites
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$45.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Fiix: 98
Alternatives
MaintainX
JD Edwards EnterpriseOne
Verizon Connect
NAPA TRACS
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Industrial Automation
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fiix Fixed our Maintenance Organization
Reviewed on 2020/09/03
Pros
Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.
Cons
When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience
Reasons for Choosing Fiix
We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.Switched From
Oracle DatabaseReasons for Switching to Fiix
I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
B's thought on Fiix
Reviewed on 2022/11/08
Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is...
Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.
Pros
Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.
Cons
At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.
Alternatives Considered
INTERAL MaintenanceReasons for Switching to Fiix
At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors.- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good value for the pricing.
Reviewed on 2020/09/15
Billing and subscription service has been easy to navigate.
If an issue cannot be resolved...
Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.
Pros
Work orders are easy to generate and scheduled maintenance setup is straightforward.
Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM.
Reports are customizable with the upper-tier account.
Inventory management is quick and easy when the system is used on a tablet or smart device.
The mobile app is easy to set up and use.
Permissions for highly customizable for user groups.
Cons
Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information.
Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors.
The report writer uses SQL code, but all of the SQL functions are not available in the interface.
WO review and approval from technician to engineer to management is not automated.
Reasons for Switching to Fiix
Cost and functionality.- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient and quick
Reviewed on 2022/11/02
We have had a great experience with the product and the team over at Fiix. They want us to succeed...
We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.
Pros
I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.
Cons
The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.
Reasons for Switching to Fiix
Price was better, the features were better rounded and the UI looked nice.Response from Rockwell Automation
Hi Joseph, we appreciate you taking the time to leave us a review. We're glad that our software has helped in your day-to-day. Thank you for telling us about your experience.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This will carry us through scaling up
Reviewed on 2020/09/08
I generally love the platform and its capacity/depth for our assets. This will likely be moved over...
I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.
Pros
I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.
Cons
There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ).
Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.
Fiix FAQs
Below are some frequently asked questions for Fiix.Q. What type of pricing plans does Fiix offer?
Fiix offers the following pricing plans:
- Starting from: US$45.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: $0 per month with limited users. No credit card required. Basic: $45 per user, per month. Professional: $75 per user, per month. Enterprise: Custom pricing. Discounts are available for annual billing.
Q. Who are the typical users of Fiix?
Fiix has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Fiix support?
Fiix supports the following languages:
Danish, English, French, German, Polish, Portuguese, Spanish, Swedish
Q. Does Fiix support mobile devices?
Fiix supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Fiix integrate with?
Fiix integrates with the following applications:
AVEVA Enterprise Asset Management, Dynamics 365, FactoryTalk View, Geotab, Infor Cloud ERP, JD Edwards EnterpriseOne, MachineMetrics, Majik Maintenance, Microsoft Power BI, Nanoprecise, NetSuite, Oracle Cloud Financials, Plex, SAP Business One, SAP HANA Cloud, Sage 500, Switch Automation, Weever, Workday HCM, XMPro
Q. What level of support does Fiix offer?
Fiix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Fiix.
- CMMS Software
- Maintenance Management Software
- Equipment Maintenance Software
- Work Order Software
- Fixed Asset Management Software
- Preventive Maintenance Software
- Building Maintenance Software
- Facility Management Software
- EAM Software
- Asset Tracking Software
- OEE Software
- Aviation Maintenance Software
- Tool Management Software
- Fleet Maintenance Software
