Fiix

Fiix

Fiix is your fastest path to better maintenance.

4.5/5 (231 reviews)

Fiix Overview

Fiix creates easy-to-use, intelligent maintenance management software that empowers businesses to organize their maintenance departments and turn data into actionable insights. Its innovative multi-tenant cloud-based CMMS mobilizes the maintenance workforce with an unparalleled mobile experience, and seamlessly interfaces with enterprise software to connect your entire organization revolutionizing how thousands of companies worldwide schedule, organize, and track maintenance.

Fiix is a cloud-based asset and maintenance management solution which enables users to manage preventative and scheduled maintenance, work orders, equipment and assets, parts inventory, purchasing, reporting, and more. The system can be used to manage multiple businesses, divisions, facilities, or locations from a centralized database, through the web app or native mobile apps for Android and iOS.

With Fiix, users can create, manage, and assign an unlimited number of work orders, and receive notifications whenever an assignment is completed. Images, videos, and files can be attached to work orders, detailed work instructions can be included, and technicians can track the time spent, parts used, and supplies consumed. Multiple assets can be added to work orders, and tasks can be cloned, enabling the creation of inspection rounds. Work orders for scheduled and preventative maintenance can be generated automatically based on a range of trigger criteria, including time, date, meter readings, alarms, or other events. The drag-and-drop calendar enables users to assign jobs to technicians, balance workloads and priorities, and view the status of each maintenance job.

Fiix includes tools for tracking rotating assets and spares between work orders, sites, facilities, and external repair shops. Permissions can be managed to require personnel to submit requests before moving assets between locations, and control who approves or rejects requests for individual sites. MRO (maintenance, repair, and operating supplies) inventory and purchasing can also be managed with Fiix, with a built-in MRO marketplace, and the ability to create and electronically send purchase orders and RFQs.

Pricing

Starting from
US$40,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Fiix Reviews

Overall rating
4.5/5
92% positive reviews
130
Excellent
83
Very good
18
Average
0
Poor
0
Terrible
Verified Reviewer

Fiix CMMS

Used Daily for 1+ year
Reviewed on 2018/12/21
Review Source: Capterra

I was able to organize all the manufacturing plant equipment and daily work and PM’s quickly and efficiently.
The work done on the plant went from being a chaotic problem to a very organized and planned program that has resulted in record production outputs by the plant.
Furthermore, we now have historical information and can plan rather than wait for a problem (Predictive Maintenance), and order appropriate levels of spare parts.
The application comes out of the box (Web-based), with ALL the ”modules,” so there is no additional components to buy. Parts, vendors, Purchase Orders, are all part of the application.
As if this was not enough, Fiix comes with a mobile app that works with any phone. I can enter new Work Orders as I do my inspections every day and the assigned tech gets it immediately to get the machine back to work.
The tech enters the data on his/her phone and moves on to the next WO or task.
Work is logged, the time recorded, and the equipment is updated with the new information, time down, work performed, parts used, hour meter information and the appropriate people are notified via email, text or both, as you desire.
Photos and documents can be quickly attached to the work orders and equipment to give the techs detailed information about the work to be done, schematics or OEM specific instructions.
My experience with Fiix has been phenomenal and I would highly recommend this to anyone.

Pros

I like just about everything about Fiix.
The application is straightforward to use, and although I have an IT background, I can see how easy it would be easy for anyone to use it.
After we purchased the software, it took me hours not days to quickly set it up, and I was up and running.
Yes, CMMS takes time to set up, and it requires much forethought and planning, but Fiix is ready to use the day you buy it, and all you have to do is enter your equipment data, and you can start creating work orders immediately.
Did you forget to enter one piece of equipment? No problem, you can add it on the fly at any time.
The app is easy to understand and use, and the support from Fiix is A+, one if the best I have ever experienced.
Answers to questions, fixes to problems (I had very few, and most were self-inflicted), are quickly answered by Fiix support. in my opinion, Fiux is a top contender.

Cons

Not much. I cannot think of anything I dislike about Fiix.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Claudio jr Z.

It is a great help to us especially when it comes to equipment monitoring and maintenance.

Used Daily for 2+ years
Reviewed on 2018/05/11
Review Source: Capterra

I have gained knowledge in terms of proper monitoring of an asset in which my company benefits. Innovation on the system of maintenance it is a big help for us in many terms such, inventory, repairs, life span of equipment, even certificate also monitored in the software. The big impact to us is we lessen the downtimes especially in the operations. And the equipment schedule PMS the system will remind the team for the due and classification of the particular repair to be executed. We are very pleased know a days even we have not perfectly or 100% utilized the features of the software but we appreciate the development in our operations, manpower skills and coordination. For me overall I am very lucky that I am using or my company subscribe this software.

Pros

My experience I like most in software is that it's very systematic and detailed especially on our assets. Maintenance rely on the system at the present even minor problem already assess by the team and encoded to the system for future use/traceability. And there are updates we received or inputs from the software for upgrades and improvement for the team.

Cons

Honestly not all features in the system we are using as of the moment, the team focussed only in the maintenance side on the available data in which necessary to our operation. All assets of the company were already encoded in the system and monitored thru the software. There are occasions or times that all our data lost in the system we do not know what's the reasons, maybe once a month since we used the software. But, back in our mind maybe a connection failure or maintenance service in the system because after a day all data's are available, we will experience these during a week before month end in which during our kpi's in the department. This is least like for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Dennis M.

Can't imagine how we ever operated without it!

Used Daily for 1+ year
Reviewed on 2016/10/13
Review Source: Capterra

Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. We used a clunky Access-based work order system for a number of years - virtually no reporting, confusing WO process, no mobile. With MA we have a smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more. So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it!

Pros

Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. Smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more.

Cons

So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Randy C.

Smart device friendly

Used Daily for 2+ years
Reviewed on 2016/11/02
Review Source: Capterra

We've been using Maintenance Assistant for a number of years now, and I am very pleased with how it has been integrated with the smart device explosion that is currently going on.
Everywhere you go, a handheld device is being used for data capture and processing.
In our tiny amusement park, it's trying to convince the users of MA to use the phones, that they already use for everything else, for the maintenance recording and tracking of the rides and systems that we must operate, check and repair daily. It is a learning experience, and will be helpful when all are on board and can better utilize all the features that MA has to offer.
It's a mindset that we have to crack, and I know that MA has the ability/features to help reach our goals.

Pros

The ability to track all facets of a piece of equipment. From parts inventory, to hours needed for a certain task/repair.

Cons

hard to say, it just works....
If I would have to say would be creating a work order. It's easy to create one, but trying to fill in all the correct fields, and make it searchable for later review.
Not the fault of MA, just the users knowledge on how to set it up, and keep it simple.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ewen L.

The Be all and End all of Planned Maintenance

Used Daily for 2+ years
Reviewed on 2016/10/14
Review Source: Capterra

Being in the food supply industry we are for ever being Audited. The biggest major non-comformance for us was having no written planned maintenance where we could prove that all machienery was being mainteained to a high standrad to eliminate breakdowns.
After an extensive web search we decided to take on the free MACMMS system and quickly got to grasps with its functionality. After the install and setup came the first audit we were on tender hooks as we took the auditor through the system after a hour long scrutineer the auditor was happy and announced we, the process engineering department had passed with flying colours.
After a brief discussion with management we upgraded to the next level and started using the system to capture breakdowns as well as scheduled maintence to build up a complete history of each individual piece of kit.
We have now rolled it out to two other enineering departmenst with in the company using the sites package and are busy putting together the parts stores for each site.
If you are looking for a planned maintenance package that meets all your requirments and will grow as you do then you can do no better than downloading this software package with the knowledge that the team behind will assist you every step of thne way.

Pros

Adaptability, ease of setup, continued evolution, listening to customer feedback and improving the systen based on that feedback

Cons

Cant change the colour of the page

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fiix Pricing

Starting from
US$40,00/month
Pricing options
Free Trial
Subscription
Value for money

Basic: $40 per user, per month.
Professional: $60 per user, per month.
Enterprise: Custom pricing.
Performance: Custom pricing.

Fiix Features

  • API
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Customizable Reporting
  • Inventory Management
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

  • Activity Dashboard
  • Activity Tracking
  • Compliance Management
  • Custom Fields
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Reporting
  • Third Party Integration

Additional information for Fiix

Key features of Fiix

Benefits

Unlimited service requests, mobile app, completely customizable, instantly available through the cloud, flexibility to connect to other software, custom report builder, machine integration adapters, multi-site management.

Fiix FAQs

Below are some frequently asked questions for Fiix.

Q. What type of pricing plans does Fiix offer?

Fiix offers the following pricing plans:

Starting from: US$40,00/month

Pricing model: Subscription

Free Trial: Available

Basic: $40 per user, per month.
Professional: $60 per user, per month.
Enterprise: Custom pricing.
Performance: Custom pricing.

Q. What are the main features of Fiix?

We do not have any information about Fiix features

Q. Who are the typical users of Fiix?

Fiix has the following typical customers:

Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does Fiix support?

Fiix supports the following languages:

English

Q. What type of pricing plans does Fiix offer?

Fiix has the following pricing plans:

Subscription

Q. Does Fiix support mobile devices?

Fiix supports the following devices:

Android, iPhone, iPad

Q. What other apps does Fiix integrate with?

Fiix integrates with the following applications:

Dynamics 365, Infor ERP, Microsoft Dynamics GP, NetSuite, Oracle Fusion Financial Management, Oracle JD Edwards EnterpriseOne, SAP Business One, SAP HANA Cloud Platform, Sage 500

Q. What level of support does Fiix offer?

Fiix offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials