CHEQROOM

We looked around at several inventory management systems but none of them were right. Cheqroom is exactly what we were looking for. An easy to use cloud-based inventory management system that would allow us to keep track of equipment rentals between two different warehouse locations. It is pretty robust but is easy enough for everyone in the office to use it to enter reservations, check out gear, check it back in, etc.

I'd say the best element of Cheqroom is the support. They are always quick to reply when I have a question or need help. More than that, they don't just give a short canned response - They really dig in deep, understand the challenge, test on their end, and provide several suggestions on how to address the issue I am facing. They really want you to succeed with their service and so far it's been a huge life saver for us.

Lastly, they have taken feedback and suggestions that I've provided and actually implemented them extremely quick. These updates, although minor, have helped the service really fit right in and work exactly as we need.

Cheqroom is one of those companies that I actually am happy and enjoy being a client of theirs. I'm proud of it. I hope as they grow, they stay awesome.

I will not call this a con, rather just a special request...(NOTE: We have already discussed this and it's been added on their development roadmap so this is not only not a con, it's a pro because they are planning on doing something like this at some point!)

Would be great to be able to manage non-inventory items - Small things that we want to keep track of how many we provided in the rental but don't want to track each item individually (e.g. How many charging cables did we give them with their rental).

I love how you can setup automation from email to reminders and time alarms so I don't have to waist my time going through and finding who's late.

For my particular use the calendar is worthless, all I see is [SENSITIVE CONTENT HIDDEN] streaks all across the calendar.

Multi-use sign out and accountability on equipment was the most direct advantage when first implemented. The planning and reserving equipment was also ideal when project planning and evaluating resources working with other leaders to accommodate changing project timelines and requirements. Desktop and App integration was a good feature.

Found it difficult to get a hang of the check in and check out process. Could potentially be due to our implementation which I'm not sure how involved customer support was. We had in-house support from a engineering lab leader who led the sourcing and implementation.

I found enough barriers in the process that I avoided it if not necessary to the task. I never went out of my way to try to implement it for my workflow rather used it sparingly when I had a specific request.

CheQRoom works great for us. Stable, functional, has all the features and options we need. When we have questions or problems, customer service is extremely good - fast, very knowledgeable, very friendly.

The usability of the UI is good, not great. Even some experienced users occasionally make operating errors because the right button or feature is not prominent on certain pages or screens.

This software is easy to use and fairly intuitive. It allows my organization to make checkout and reservation records as well as keep details on all of our loaning gear. I like that it is easy to customize information on your own or with their help. Support is very helpful if needed.

Nothing at this time. I like the software.