CHEQROOM

CHEQROOM

Equipment maintenance & management

4.5/5 (84 reviews)

CHEQROOM Overview

CHEQROOM is an equipment management system that allows organizations - including schools, universities, video producers, IT managers, and construction teams - to manage their entire inventory from a mobile device. The platform provides a barcode generator and scanner that helps eliminate human error, while increasing accountability among employees. Users are able to access each individual asset, flag defective equipment, schedule regular maintenance, and more.

CHEQROOM helps eliminate spreadsheets using QR code labels and a scanner for instant data entry. The self-service check in for equipment enables individuals to login and make reservations or checkouts themselves. Users are always up to date on what is due or overdue with an instant equipment overview, as well as automated reminders and alerts via email and SMS.

The solution’s interface integrates seamlessly with any calendar application, allowing users to review all bookings by day, week and month. The system helps users accurately manage availability and planning by warning users of any conflicts or double bookings. Users can flag malfunctioning equipment, and schedule maintenance and repairs to reduce downtime and improve availability.

Users can safely store all asset and inventory data in the cloud, and monitor equipment information in real-time with up-to-date info. Inventory can be organized into categories, with a complete audit trail of all related transactions, modifications and activities. Users can run reports for all necessary insights and statistics via the dashboard, and receive weekly and monthly updates.

Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

CHEQROOM Reviews

Overall rating
4.5/5
98% positive reviews
48
Excellent
34
Very good
2
Average
0
Poor
0
Terrible
Gabriel A.

Easy to use hardware/equipment management system with great support

Used Daily for 6-12 months
Reviewed on 2018/03/30
Review Source: Capterra

Greatly simplified the management of our equipment rental, allowing us to handle more and more reservations without getting mixed up. It's now an absolute standard in our daily toolbox of things we use to run our business.

Pros

We looked around at several inventory management systems but none of them were right. Cheqroom is exactly what we were looking for. An easy to use cloud-based inventory management system that would allow us to keep track of equipment rentals between two different warehouse locations. It is pretty robust but is easy enough for everyone in the office to use it to enter reservations, check out gear, check it back in, etc.

I'd say the best element of Cheqroom is the support. They are always quick to reply when I have a question or need help. More than that, they don't just give a short canned response - They really dig in deep, understand the challenge, test on their end, and provide several suggestions on how to address the issue I am facing. They really want you to succeed with their service and so far it's been a huge life saver for us.

Lastly, they have taken feedback and suggestions that I've provided and actually implemented them extremely quick. These updates, although minor, have helped the service really fit right in and work exactly as we need.

Cheqroom is one of those companies that I actually am happy and enjoy being a client of theirs. I'm proud of it. I hope as they grow, they stay awesome.

Cons

I will not call this a con, rather just a special request...(NOTE: We have already discussed this and it's been added on their development roadmap so this is not only not a con, it's a pro because they are planning on doing something like this at some point!)

Would be great to be able to manage non-inventory items - Small things that we want to keep track of how many we provided in the rental but don't want to track each item individually (e.g. How many charging cables did we give them with their rental).

Response from CHEQROOM

Hey Gabriel, Wow! Thanks so much for your great review, you just made our day! :) We love building CHEQROOM together with you and all our users. Stay tuned for the upcoming features! :)
Let us know as always, if there is anything else we can do for you. -- Katalin

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michelle T.

The website works okay, but the app experience is not great.

Used Daily for 2+ years
Reviewed on 2018/03/29
Review Source: Capterra

Making my shooters self-sufficient with reservations has been a game changer. It used to take up a huge chunk of my time just managing gear sign-outs, but now Cheqroom gives them the ability to put holds on coveted items and flags potential scheduling conflicts. That's awesome.

Pros

The most useful feature is using the software for gear inventory. Master online list of all equipment with serial numbers that you can sort through by different categories is a huge step up from a shared google document.

Cons

My department shooters mostly use the software to reserve equipment. They can predict gear conflicts prior to their shoot dates and sort it out amongst themselves. But the system to convert these reservations to check outs is sketchy. Often times, items will be held up in progress and won't convert properly. Also, because the app experience is so clunky, my shooters just won't convert their reservations. I usually do it for them, but often I miss them and then I can't retroactively check them out and back in again.

Response from CHEQROOM

Hi Michelle,

Thank you for taking the time to review CHEQROOM, we appreciate it!

Just wanted to let you know that we have a new version (3.5.15) of the mobile app available now, so hopefully your shooters will have a better experience using it!

Feel free to reach out any time you're having questions, we're happy to help and make your experience as great as possible.

All the best - Mathilde

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Andrew T.

It is the easiest, cleanest way to manage all of our Film equipment, among 100+ students.

Used Daily for 1+ year
Reviewed on 2018/04/05
Review Source: Capterra

We gained the ability to monitor how our gear is being used. and a fair way to distribute it among all of our students.

Pros

I love the glossy feel. I love knowing where all our expensive gear is at any given moment. I love feeling like I'm in control. I like that I can create kits of gear, and pull items into repairs when needed. I like the calendar view a lot. I like having uniform labels for everything. Customer Service is fast and very helpful. I love that all users have signed a TOA and agree to our legal terms. That helps me as an administrator rest easy.

Cons

I really wish there was a better way to restrict items based on a users skill level. i.e., Someone in a basics class has access to certain camcorders, and other students in an advanced cinematography class have access to our DSLRs. As it is now, we're using locations as a weird work around. I don't like it much at all. it causes as many problems as it solves. If an advanced student wants to reserve lights and a DSLR.. they have to make two reservations, one from the 'advanced' location and the other from our 'basic' location. I really hope they add the feature to restrict gear rentals based on users skill level soon.

Response from CHEQROOM

Hey Andrew, Wow! Thank you so much for such a great review. We like that you are enjoying our app -- stay tuned for the upcoming features! :)
We're working on new access restriction solutions. As always, let us know if you have a new request, we're here for you anytime! -Katalin

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Patrick D.

Overall this is pretty good. It gets the job done and is better than paper and pencil for sure.

Used Daily for 6-12 months
Reviewed on 2018/04/03
Review Source: Capterra

We moved off of pen and paper equipment loan tracking. We can see what is available when much more easily and users can have access to view whats available at any time and create their own reservations.

Pros

I like that we finally have our equipment in a digital web based system that can be accessed from anywhere. It looks great and our organization is satisfied with it.

Cons

Most users find that it is not intuitive. Even my staff who have been using it for 9 months now regularly get confused and make mistakes or need to ask for direction for simple tasks.

I would prefer if it functioned more like online shopping where you can browse equipment adding items to your cart before starting a reservation. It is not very efficient to start a reservation and then use a different interface to search for additional items to add to it and no one seems to be able to find the drop down which allows one to select multiple items to build a reservation. This is the most noted user complaint. Often users make several reservations for the same day time, one for each item, and then we have to go back and manually combine them. (which is also not very efficient, if the same user has several reservations it should be simple to tell them to combine into one reservation)

Response from CHEQROOM

Hi Patrick, thanks so much for the feedback. I'd like to mention that we have added the feature of combining reservations by the same person on our roadmap. Also, when you go to your account, you'll see a lightning bolt symbol in the top-right corner. This could solve your problem as well, since it allows users to add items there to reserve during the day, as if you'd be using a 'shopping cart'. Hope you like it! - Mathilde

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Pouya N.

Streamlining Asset Management and Self-Checkout

Used Weekly for 2+ years
Reviewed on 2017/03/28
Review Source: Capterra

Our production studio considered probably over a dozen asset management systems before we chose Cheqroom. Our consensus was that Cheqroom was the only forward moving company that really strived to innovate and take asset management and check-out into the 21st century.
If you're curious about our workflow here it is:
We run a creative studio within a church organization. People who handle our equipment range from creative professionals to departments that need to borrow, let's say a card reader. Each person on our production crew has their own account and they use the app to scan and self-check-out equipment. The departments can drop by anytime while our studio is open and we ring up their items for them under an account made just for their department as a whole. Self-checkout is HUGE and what takes it to the next level is the mobile apps. QRs are annoying once in a while, but great most of the time as they are the best choice for mobile/camera scanning. Barcodes work too but sometimes mobile cameras have a hard time resolving the close lines.

Well those are my thoughts. Cheqroom is has worked well for us and until someone else does something significant on the block, it is pretty much a no-brainer.

P.S. Did I mention that one of my favorite features about Cheqroom is assigning photos to an item?? Oh yeah, you just type in or copy and paste the item name and it automatically pulls a few photos from the internet. That's right. Welcome to the 21st century.

Cheers.

Response from CHEQROOM

Hey Pouya, Wow! Thanks so much for such a great review! :) Don't forget to check out our new features: automated notifications, reporting and depreciation! And as always, let us know if we can help you with anything else, we're here for you! -- Katalin

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CHEQROOM Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
Subscription
Value for money

50 items: $35 per month ($420 billed annually)

150 items: $69 per month ($828 billed annually)

250 items: $99 per month ($1188 billed annually)

500 items: $125 per month ($1500 billed annually)

More items: contact Cheqroom for a quote.

CHEQROOM Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Document Storage
  • Inventory Tracking
  • Monitoring

  • Activity Tracking
  • Audit Trail
  • Auditing
  • Customizable Reporting
  • Data Import/Export
  • Inventory Management
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for CHEQROOM

Key features of CHEQROOM

  • API integration
  • Asset comments
  • Asset labels
  • Asset scanning
  • Bulk data imports
  • Check-in / check-out
  • Contact profiles
  • Custom fields
  • Dashboard
  • Email notifications
  • Equipment booking
  • Equipment custody
  • Equipment documents
  • Equipment kits
  • Equipment location
  • Equipment photos
  • Equipment quick search
  • Equipment records
  • Equipment replacement
  • Expired equipment
  • Fixed asset management
  • Flag equipment
  • Inspection scheduling
  • Issue & return management
  • Maintenance history
  • Mobile access
  • Order management
  • Organize equipment
  • Repair tracking
  • Reporting
  • Reservation approval
  • Reservation requests
  • Safety & Compliance
  • Scan ID
  • Tool kitting
  • Unlimited users
  • Warranty tracking

Benefits

  • CHEQROOM helps simplify the equipment checkout process with on the fly check in/check out features, accessible on any device.

  • The platform provides users with around-the-clock access to information about equipment status, reservations, location, and all relevant documentation.

  • The equipment checkout feature helps eliminate spreadsheets by enabling QR code scanning for instant and accurate data entry.

  • CHEQROOM enables users to automatically generate PDF agreements for equipment every time a checkout is performed.

  • The solution allows organizations to keep track of all assets across multiple locations, as well as view all maintenance records, and transaction histories in one place.

  • CHEQROOM FAQs

    Below are some frequently asked questions for CHEQROOM.

    Q. What type of pricing plans does CHEQROOM offer?

    CHEQROOM offers the following pricing plans:

    Starting from: US$35,00/month

    Pricing model: Subscription

    Free Trial: Available

    50 items: $35 per month ($420 billed annually)

    150 items: $69 per month ($828 billed annually)

    250 items: $99 per month ($1188 billed annually)

    500 items: $125 per month ($1500 billed annually)

    More items: contact Cheqroom for a quote.

    Q. What are the main features of CHEQROOM?

    CHEQROOM offers the following features:

    • API integration
    • Asset comments
    • Asset labels
    • Asset scanning
    • Bulk data imports
    • Check-in / check-out
    • Contact profiles
    • Custom fields
    • Dashboard
    • Email notifications
    • Equipment booking
    • Equipment custody
    • Equipment documents
    • Equipment kits
    • Equipment location
    • Equipment photos
    • Equipment quick search
    • Equipment records
    • Equipment replacement
    • Expired equipment
    • Fixed asset management
    • Flag equipment
    • Inspection scheduling
    • Issue & return management
    • Maintenance history
    • Mobile access
    • Order management
    • Organize equipment
    • Repair tracking
    • Reporting
    • Reservation approval
    • Reservation requests
    • Safety & Compliance
    • Scan ID
    • Tool kitting
    • Unlimited users
    • Warranty tracking

    Q. Who are the typical users of CHEQROOM?

    CHEQROOM has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does CHEQROOM support?

    CHEQROOM supports the following languages:

    English

    Q. What type of pricing plans does CHEQROOM offer?

    CHEQROOM has the following pricing plans:

    Subscription

    Q. Does CHEQROOM support mobile devices?

    CHEQROOM supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does CHEQROOM integrate with?

    CHEQROOM integrates with the following applications:

    Zapier

    Q. What level of support does CHEQROOM offer?

    CHEQROOM offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support