About ShipFusion

Shipfusion is a comprehensive eCommerce fulfillment solution that aims to build long-term, personalized fulfillment solutions for online retailers. The platform provides organizations with the tools for inventory management, order fulfillment, and real-time billing and support, including integration with all major eCommerce platforms.

Shipfusion provides services for e-commerce organizations throughout North America, with distribution centres located in New York, Chicago, and Toronto. Users are able to combine sales from multiple sales channels, and integrate them into a single platform to track their progress, view real time inventory updates, manage order processing times, and track shipments.

Shipfusion allows its users to take advantage of their US and Canadian distribution centers to store their products. Warehousing and inventory management features allow organizations to manage inventory levels with real time access to warehouse information. Users are able to process all orders as sales roll in, and receive optimal shipping rates thanks to Shipfusion’s network of carriers.

The solution integrates across all eCommerce platforms including Shopify, Amazon, WooCommerce, LemonStand and Prestashop, as well as payment gateways such as PayPal or Stripe. Traditional retail, subscription services, and crowdfunding campaigns are all supported by Shipfusion.

Key benefits of ShipFusion

  • Shipfusion helps organizations stay on top of their business operations at all times, from receiving customer orders, tracking shipments, to delivering products.

  • Shipfusion works with organizations to build a customized fulfillment solution that meets the specific needs of the company.

  • The platform integrates into any shopping cart solution for a seamless data connection with websites.

  • Shipfusion's carrier relationships help ensure users are receiving the best shipping rates based on the speed and service they are looking for.

  • The cloud solution offers various tools to help businesses improve their fulfillment strategy and ensure customers get their items quickly and efficiently.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Features

    Total features of ShipFusion: 17

    • API
    • Barcode Scanning
    • Configurable Workflow
    • Inventory Management
    • Inventory Tracking
    • Multi-Channel Management
    • Multi-Country
    • Order Management
    • Order Processing
    • Order Tracking
    • Progress Tracking
    • RFID Scanning
    • Real Time Data
    • Real Time Updates
    • Receiving
    • Shipping Management
    • eCommerce Integration

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    Reviews

    Overall rating

    4,7 /5
    (20)
    Value for Money
    4,7/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,8/5

    Already have ShipFusion?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20
    Martin O.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to Use 3PL Solution

    Reviewed on 2020/10/20

    Overall we've had a great experience. Very clear communications and easy to work with.

    Overall we've had a great experience. Very clear communications and easy to work with.

    Pros

    Shipfusion is a high quality 3PL that delivers our orders on time. Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call. Their customer support is very responsive (often live chat) on their website or via email.

    Cons

    The software has a bit of a learning curve. This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development.

    Stephanie C.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A great partner for fulfillment in your business.

    Reviewed on 2020/10/20

    My overall experience with ShipFusion has been incredibly positive. We have a dedicated account...

    My overall experience with ShipFusion has been incredibly positive. We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you. Our packages are well-prepared, shipped on time and on the rare occasion there is a customer issue, ShipFusion is quick to help us investigate and resolve what happened. It's like having an extended customer support team on your side! I couldn't recommend them more highly if you need a solid, reliable fulfillment partner for your business.

    Pros

    What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use. Not only was it powerful to begin with, there have been a few needs specific to our food product business that came up along the way. ShipFusion's development team took it upon themselves to work with us and build these functionalities into the system. This not only benefited us, but all food product customers for ShipFusion.

    Cons

    The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team. And the incoming inventory timeline has eased as COVID impacts have lessened in the warehouse demand. They also moved into a larger warehouse to accommodate their growing customer base, which has also alleviated this turnaround time on incoming inventory as well.

    Jack J.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Solid & Accessible 3PL

    Reviewed on 2020/10/20

    Positive - I've enjoyed working with Shipfusion

    Positive - I've enjoyed working with Shipfusion

    Pros

    - Customer Service is top notch
    - Relatively simplistic, easy to learn / train team members
    - Projects allow for custom items/tickets which aren't handled typically
    - Great integration with e-commerce

    Cons

    - A few bugs exists, however when these are flagged the CS team will help resolve

    Dan H.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Solid Platform, We Use Their Shopify Integration Daily

    Reviewed on 2020/12/17

    Pros

    Shipfusion's software integrates well with Shopify's platform, which makes inventory management a lot easier. Customer support is also very responsive whenever we have questions.

    Cons

    Just a thought: it would be nice to automate some of the manual tasks involved with importing new inventory (i.e. automatically generating new SKU codes).

    Response from Shipfusion

    Thanks, Dan for taking the time to share your great experience with Shipfusion

    Alyssa B.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Useable, Intuitive Software

    Reviewed on 2020/10/20

    ShipFusion uses a great software, but we have had issues with their warehouses.

    ShipFusion uses a great software, but we have had issues with their warehouses.

    Pros

    I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse.

    Cons

    There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side.

    Response from Shipfusion

    Thanks for taking the time to share about your time using Shipfusion, Alyssa.

    Showing 5 reviews of 20 Read all reviews

    ShipFusion FAQs

    Below are some frequently asked questions for ShipFusion.

    ShipFusion offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Shipfusion will create a pricing system that will work for the needs of any retailer. Contact Shipfusion for detailed pricing information.

    ShipFusion offers the following features:

    • Barcoding / RFID
    • Carrier management
    • Combine sales from multiple sales channels
    • Consult with a Shipfusion representative
    • Cross-border processes
    • Customized solution
    • Destination tracking
    • Fulfillment strategies
    • Integrations across e-commerce platforms
    • Inventory Overview
    • Inventory management
    • Kitting
    • New orders feed Into Shipfusion
    • Open API
    • Order management
    • Order processing time tracking
    • Pickup arrangements
    • Pre-built integrations
    • Progress tracking
    • Real time data
    • Real-time inventory updates
    • Real-time tracking
    • Send inventory to USA or Canada
    • Service speed tracking
    • Shipments tracking
    • Shopping cart integration
    • Sync inventory
    • Tracking number
    • Warehousing management
    • eCommerce logistics management

    ShipFusion has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    ShipFusion supports the following languages:

    English

    We do not have any information about what devices ShipFusion supports

    ShipFusion integrates with the following applications:

    3dcart, Magento Commerce, PayPal, PrestaShop, ShipStation, Shopify, Squarespace, Stripe, Volusion, Wix

    ShipFusion offers the following support options:

    Online Support

    Related categories

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