TenantCloud
About TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants and ServicePros with personal portals to manage online rent collection, communication, and maintenance requests. As a multitasking system, TenantCloud includes rental accounting, advertising and invoicing capabilities in addition to tenant screening and application status tracking functionality.
From the landlord portal, users can access basic accounting information, perform background checks on potential tenants, and schedule service reminders. Landlords can also create websites to list and market their properties, post vacant rentals to various listing websites through ILS (Internet Listing Service) syndication, and capture rental agreement signatures with e-signature technology. With online payments, TenantCloud enables users to accept rent securely online.
TenantCloud equips users with a separate portal for tenants. From the tenant portal, users can complete online rental applications, make rental payments, and submit visual maintenance requests. Using tenant match technology, TenantCloud serves to suggest relevant property listings to prospective tenants. Since TenantCloud tracks and manages rental activity, tenants have access to a complete record of all of their rental activity including rental agreements, receipts and move in/out photos.
TenantCloud enables users to create a ServicePro profile designed to help users advertise their business or services and find new customers. Through the ServicePro profile, TenantCloud allows users to receive new job opportunities, manage orders and send quotes.
Key benefits of TenantCloud
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Tenant Cloud Experience
Reviewed on 2024/06/09
It was a great experience and it was easier to communicate with our tenant through Tenant Cloud.
It was a great experience and it was easier to communicate with our tenant through Tenant Cloud.
Pros
I like Tenant Cloud because it is easy to use and to manage our properties with integration to our website.
Cons
We normally ask our tenants to sign-in with their Tenant Cloud account however, Tenant Cloud does not immediately place "Australia" as the default country of origin. In this regard, some of our tenants have rent balances in USD instead of AUD.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tenant Cloud - A great platform and value
Reviewed on 2023/07/17
We have recently become landlords and have properties in several different cities in Texas. We...
We have recently become landlords and have properties in several different cities in Texas. We wanted a platform to be able to do everything in it from listing, leasing, payment collection, payment records (rent roll) to maintenance requests and records. Tenant Cloud provides all of these features effectively and cost effectively. We especially like the features where Tenant Cloud automatically invoices to include late payments. As your number of units grow, this system appears to be able to grow with your business and I would highly recommend the software to anyone who is just getting started or is looking for a platform that provides a turn key solution.
Pros
Tenant Cloud provides and a comprehensive platform to list your rentals, find and approve applicants, store and document your leases and agreements, track and manage all payments and receipts for tenants and expenses and to track all maintenance expenses for a property and associated equipment / fixtures. All of these features are at your finger tips online and at a great value!Tenant cloud is also available via desktop or mobile application.
Cons
To fully utilize the system and it's capabilities it requires some trial and error. While the training is available and well thought out, it will take a novice / newbies, some time to figure things out and get all features deployed.There is one main feature that in my opinion needs to be improved and that is the speed for payments from Tenants to be processed through to the owner's bank account. With Online payments being essentially instant these days, and all rent payments made through Tenant Cloud's portal, there should be no reason that payments to owners could not be done withing 24-48 hours at the most. Currently it takes 7 days or more to get payments released to the owner's bank account.
Alternatives Considered
AvailReasons for Switching to TenantCloud
After reviewing all features we found Tenant Cloud provided more of what we wanted in a turn-key solution and for an affordable price point.- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Disappointed but in too deep!
Reviewed on 2024/10/16
I feel like I have to call every time I have to do anything, the system is so difficult and nothing...
I feel like I have to call every time I have to do anything, the system is so difficult and nothing flows smoothly.
Pros
Everything in one place from advertising to record keeping to payments
Cons
The most difficult system I’ve ever used for anything…none of the steps make sense and everything seems impossible and the only answer are NO, the system doesn’t do that.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value RMS!
Reviewed on 2023/07/17
Teantcloud is an amazing RMS offering a full suit of features at a great price. The support team is...
Teantcloud is an amazing RMS offering a full suit of features at a great price. The support team is extremely attentive and always works with us personally to find solutions and implement work arounds for us when permanent solutions will take time to implement insuring we never loose productivity.
Pros
We love the price point of Teantcloud and the features it offers, while there are definitely more “polished” RMS out there TenantCloud is an easy to use full featured program.
Cons
The worst part about Teantcloud is the lease builder (which they say is getting a refresh) and accounting. The lease builder is VERY clunky but as a “set and forget” type thing I understand why it’s a low priority. The second of my gripes with TenantCloud is the externally basic accounting, as my company has grown it’s just not enough anymore. Teantcloud does integrate with QuickBooks Online but as a company who uses Xero we are left with a disconnected workflow.
Reasons for Switching to TenantCloud
We chose TenantCloud because of the set of features at its price point and that its cost did not grow as we did. Our primary other option was DoorLoop which we did not go with because of the price per property model. TenantCloud is the absolute best “bang for your buck” in rental management softwares.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
THE Perfect Solution for ANY Property Management Company or Simple Landlord
Reviewed on 2023/07/17
Whether you are a company or an individual managing a few properties, I would HIGHLY recommend...
Whether you are a company or an individual managing a few properties, I would HIGHLY recommend Tenant Cloud. Their customer service has always been a 5-Star experience for me and my team, and they have helped accommodate all of our needs.
Pros
We have experienced multiple platforms of Property Management tools, and Tenant Cloud is by far our favorite. It is SO inexpensive, extremely easy to navigate, clean, simple, and perfectly functional for our company's needs. We currently have about 30 properties that we manage through TC, and the sky is the limit with this software. I personally love how easy it is to store property data, list vacant properties, field applications, and background checks - all offered in TC.
Cons
Honestly, I have yet to run into an area where TC hasn't already thought of it and de-bugged it. I have no complaints to date.
TenantCloud FAQs
Below are some frequently asked questions for TenantCloud.Q. What type of pricing plans does TenantCloud offer?
TenantCloud offers the following pricing plans:
- Starting from: US$17.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter - $12/mo Growth - $40/m Business - Custom Pricing - please contact Tenant Cloud for pricing information. TenantCloud is a solution for landlords, tenants, and professionals with the opportunity to upgrade.
Q. Who are the typical users of TenantCloud?
TenantCloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does TenantCloud support?
TenantCloud supports the following languages:
English
Q. Does TenantCloud support mobile devices?
TenantCloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TenantCloud integrate with?
TenantCloud integrates with the following applications:
Google Calendar, Google Maps, QuickBooks Online, Rentler, Stripe, TazWorks, Tenant Turner
Q. What level of support does TenantCloud offer?
TenantCloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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Real Estate Property Management Software
